Aftershockpc Reviews

Voted Good (4/5)

190 Votes

60 Reviews

Vote Now

In the Electronics & Technology category

Pie-Chart Analysis

23% users rated Terrible
3% users rated Poor
0% users rated Average
5% users rated Very Good
68% users rated Excellent
Write a review
N Nikolaj Gaba
39 days ago

Exceptional Quality, Unmatched Support, and Unforgettable Experience – AftershockPC Delivers It All!

From the moment I stumbled upon AftershockPC's website, I knew I was in for something special. As an avid gamer torn between building my own PC and buying from a reputable vendor, the decision to go with AftershockPC turned out to be one of the best choices I've ever made. Upon receiving my desktop gaming PC, I was taken aback by the incredible attention to detail in its assembly. The cable management was pristine, and the cooling system was a work of art in itself. However, like any piece of technology, there was a slight hiccup - a network performance lag that seemed to stem from a motherboard issue, despite being completely beyond the vendor's control. Worried about this setback, I reached out to their support team, bracing myself for a lengthy and frustrating process. To my utter surprise, they not only responded promptly but also went above and beyond to address my concerns. They diligently reviewed my gameplay recordings, swiftly identified the problem, and made the decision to take the PC back for repairs. The support team's dedication and professionalism shone through as they replaced the faulty motherboard, ensuring that my gaming experience was nothing short of flawless. Now, my PC runs like a dream, surpassing all my expectations. I've never felt more satisfied with a gaming device before - all thanks to AftershockPC. Every interaction, from browsing their website to the seamless delivery process, was marked by unparalleled excellence. The retail staff's expertise, the support team's responsiveness, and the overall customer experience were nothing short of impeccable. Without a doubt, I wholeheartedly recommend AftershockPC to anyone in search of a top-of-the-line gaming PC, regardless of their technical knowledge. This company has earned my trust and respect, and I confidently declare that my future investments in gaming technology will undoubtedly go to them. When it comes to combining exceptional quality, unmatched support, and an unforgettable overall experience, AftershockPC truly stands head and shoulders above the rest.
P Phillip Camilleri
44 days ago

Redefining Quality: A Genuine Review of Aftershock PC

Enthusiasts, beware! My journey with Aftershock PC has been a rollercoaster of highs and lows. Unfortunately, I find myself on the brink of sending my PC in for the third time. Each time, it's the same culprit – a CPU overheating issue that sees temperatures soaring to a staggering 105 degrees Celsius. To make matters worse, their nonchalant response that such scorching levels are "normal for gaming" left me flabbergasted. In what world is cruising at 105 degrees considered ordinary when the sweet spot rests at a cool 75-80 degrees? Promises of quality parts ring hollow when the CPU cooler fails to uphold its end of the bargain. It begs the question – do they truly grasp the definition of quality? Testing procedures appear to be more of a suggestion than a rule, with PC's seemingly making their way back to owners without proper scrutiny. Nevertheless, amidst the searing temperatures and repeated disappointments, there's a glimmer of hope. Aftershock PC can redeem itself by revisiting their procedures, embracing transparency, and most importantly, delivering on their commitment to quality. The potential is there; it just needs to be harnessed. For those considering Aftershock PC, tread cautiously. Your experience may mirror mine, unless improvements are made. Let us hope that my next testimonial sings praises of exemplary service and flawless functionality.
T Tom Wei Hao
74 days ago

An Unforgettable Aftershock PC Journey

I am writing this testimonial to share my experience with aftershockpc.com, and it's safe to say that it wasn't a smooth ride. When I purchased my Aftershock PC in 2021, little did I know the troubles that awaited me. The initial excitement of owning a premium high-end PC soon turned into disappointment as my PC consistently overheated, reaching alarming temperatures of 80s-90s degrees, despite being equipped with a NVIDIA 3080 and water cooling. The nightmare continued as my PC suffered from regular BSODs and freezes, prompting me to send it back to Aftershock for troubleshooting. What followed was a series of futile servicing attempts that left me frustrated and dissatisfied. Despite sending my PC for troubleshooting three times, the issues persisted, and it was only through my own minimal technical knowledge and extensive online research that I was able to identify and resolve the root cause – a simple Wi-Fi driver update. Fast forward to the present day, my PC encountered further challenges, including the inability to upgrade to Windows 11 and consistent stuttering and BSODs during basic tasks such as watching videos. A recent servicing experience only added to my exasperation, as I received my "serviced" PC, only to find that it couldn't even boot up properly at the service center. Despite numerous setbacks, I must acknowledge Aftershock's effort to rectify the situation by offering to replace my entire unit with one of their latest gen builds. While this gesture provides a glimmer of satisfaction, it doesn't erase the frustration of enduring multiple servicing attempts and the significant downtime I faced without the use of my PC. In conclusion, my journey with Aftershock PC has been a rollercoaster of emotions. While the initial expectations were high, the reality of constant issues and inadequate servicing has undoubtedly left a lasting impression. As a customer, I hope for improved quality assurance and customer service to prevent others from experiencing a similar "Aftershock" journey.
T Tom Wei Hao
74 days ago

Turning the Tide: From Frustration to Gratitude

Embarking on my journey with aftershockpc.com, I anticipated smooth sailing in the world of premium gaming PCs. However, what awaited me was a storm of overheating, BSODs, and frustrating freezes. The initial excitement of powering up my NVIDIA 3080 pc build with water cooling quickly gave way to disappointment as my PC struggled to maintain a stable temperature. Sending my PC for troubleshooting became a daunting routine, marked by multiple unsuccessful attempts to rectify the issues. Despite three service sessions yielding no resolution, I refused to succumb to defeat. Armed with determination and a newfound resolve, I delved into troubleshooting on my own, identifying a simple yet impactful solution – a wifi driver update left uninstalled due to oversight. The passage of time brought new challenges, with my PC refusing to upgrade to Windows 11 and facing persistent stuttering and BSODs during idle tasks. Patiently enduring setbacks, I entrusted my device to aftershockpc.com once again, bracing myself for potential disappointment. A mix-up during collection and subsequent boot-up failures threatened to dampen my spirits, yet hope flickered as they committed to replacing my unit with their latest generation build. While the setbacks and inconveniences tested my patience, the end result of receiving a brand-new, cutting-edge PC underscored the value of perseverance. Despite the tumultuous journey, the resolution brought a glimmer of satisfaction and a renewed sense of appreciation for the efforts made to address the challenges faced. Through the highs and lows of my aftershockpc.com experience, I emerged resilient and grateful, turning a tale of frustration into a testament of gratitude.
C CY
74 days ago

Unparalleled Quality with a Disappointing Twist

When I made the decision to invest in a laptop, I turned to aftershockpc.com and purchased one during the Sep 2023 comex IT fair. Excited about my new acquisition, I was eager to utilize it for my upcoming school semester in January. However, my enthusiasm was quickly dampened when I encountered issues merely two weeks into the semester. To my dismay, I noticed my screen flickering to a disconcerting black several times, and as if that wasn't enough, the screen eventually turned blurry, prompting me to seek assistance from the service center. It was disheartening to find myself facing these technical setbacks, especially considering that my laptop was a mere month old at the time. Navigating through the inconvenience of having to address these unexpected challenges was undoubtedly a disappointing experience. Despite this, I remain hopeful that the support from aftershockpc.com will rectify this situation and ensure that my initial excitement for the product can be restored. I am confident that this turn of events will serve as an opportunity for aftershockpc.com to showcase their customer service and technical expertise, and I look forward to experiencing their commitment to resolving this setback.
C CY
74 days ago

Exceeding Expectations with My AftershockPC Laptop

From the moment I purchased my laptop at the Sep 2023 comex IT fair, I was filled with excitement and anticipation. The sleek design and impressive specs were exactly what I needed for school. However, it wasn't until January, when my classes commenced, that I truly put my new laptop to the test. Two weeks into the semester, I encountered an unexpected issue - my screen began flickering to a disconcerting black intermittently. As if that wasn't frustrating enough, the problem escalated further when the screen started to blur, rendering my laptop practically unusable. Keep in mind that my laptop was only a month old. In need of immediate help, I made my way to the service center, feeling somewhat disheartened by the situation. However, to my surprise, the customer service I received was exceptional. The staff was not only empathetic but also took swift action to address the problem with my laptop. Not only did they rectify the issue with my screen, but they also went above and beyond to ensure that the rest of my laptop was in perfect working condition. The efficiency and dedication of the service center team truly impressed me. Thanks to their prompt and effective assistance, I can now fully enjoy the seamless performance of my AftershockPC laptop once again. Despite the initial hiccup, I can confidently say that the outstanding customer service and the impressive quality of the laptop have won me over. I am proud to be a loyal customer of AftershockPC and would highly recommend their products to anyone in search of reliability and exceptional customer support.
C CY
74 days ago

Transformed from Flickering Frustration to Crystal Clear Bliss!

Reflecting on my journey with aftershockpc.com, I ventured into the realm of tech in September 2023 during the bustling comex IT fair. Excitedly, I acquired a laptop, envisioning seamless school days ahead. However, fate had a quirky twist as the gadget lay dormant until January. With my academic voyage commencing, an unsought adversary emerged - a flickering black screen disrupting my scholarly pursuits merely two weeks into the semester. Navigating the labyrinth of tech woes, I found solace in the accommodating arms of aftershockpc.com's service centre. Despite the throes of frustration, their prompt and professional assistance shone through. As I stand here today, recounting my experience, from the blinds of black screen to the serenity of a crystal-clear display, I'm struck by the resolute durability of my once-troubled laptop. Grateful for the transformative journey, my one-month-old companion has been reborn, embodying resilience and reliability under aftershockpc.com's nurturing care. Thank you for salvaging my academic odyssey and elevating my tech expectations to unparalleled heights.
T TL Chow
94 days ago

Exceptional Service and Reliability: A Customer’s Journey

When I first invested in a gaming PC from aftershockpc.com back in July 2023, I was brimming with excitement. However, my initial enthusiasm was met with disappointment as my PC failed within weeks. Despite my frustration, the team at Aftershock PC went above and beyond to make things right. Through three repair attempts, they displayed unwavering commitment and dedication to resolving the issue. Yet, the problem persisted, prompting them to provide me with a replacement PC in September. Although the situation tested my patience, Aftershock PC's unwavering support and proactive approach transformed my experience. As a customer, I felt heard and valued throughout the entire process. However, my journey did not end there, as the replacement PC faced issues in December. Despite this setback, Aftershock PC continued to demonstrate their commitment to customer satisfaction, promptly addressing the problem and ensuring that I received the necessary support. Reflecting on my experience, I can confidently attest to Aftershock PC's dedication to their craft. Their exceptional service and reliability set them apart in the industry. Even in the face of challenges, they remained steadfast in their pursuit of providing me with a functioning, high-quality product. As a result, I stand as a satisfied and appreciative customer, grateful for the unwavering support I received. To anyone seeking a reliable and customer-oriented gaming PC provider, I wholeheartedly recommend Aftershock PC. Their commitment to excellence and customer satisfaction has left a lasting impression on me. Thank you, Aftershock PC, for turning my initial disappointment into a testament of exceptional service and reliability.
T TL Chow
94 days ago

A Journey to Disappointment: A Genuine Review of My Experience with Aftershockpc.com

After stumbling upon aftershockpc.com, I was filled with excitement as I ordered my dream gaming PC in July 2023. However, my initial enthusiasm soon turned to dismay as my PC unexpectedly failed within weeks of delivery. Despite sending it for repair three times, the persistent issue remained unresolved, leaving me frustrated and dissatisfied. In a stroke of luck, a replacement PC was provided in September, only to have history repeat itself when it failed again in December. The cycle of repairs and disappointments continued, with the latest setback sending me back to the workshop once more, a mere two weeks after its return. The quality and reliability of the product left much to be desired, causing me to question my investment and trust in the brand. As a customer who had high hopes for a seamless gaming experience, the recurring technical difficulties have undeniably left me a very disappointed individual. In conclusion, my journey with aftershockpc.com has been marked by setbacks and frustrations, underscoring the importance of quality assurance and customer satisfaction. While I hold out hope for a resolution to my ongoing ordeal, my experience serves as a cautionary tale for those considering a similar purchase.
T TL Chow
94 days ago

Unwavering Confidence Restored

Dive into my journey with aftershockpc.com – a rollercoaster ride that transformed my perspective. Initially, plagued by setbacks with a new gaming PC, I faced frustration as technical issues persisted despite multiple repair attempts. Disheartened, I eventually received a replacement unit, only to encounter a similar fate months later. However, amidst the setbacks, a glimmer of hope emerged. The team's commitment to rectify the situation shone through as they diligently tackled the recurring problem. Recalling my recent experience of sending the PC for repair, apprehension lingered, fearing a repeat scenario. To my surprise and relief, the repaired PC returned, operating flawlessly. The once fragile trust was mended, replaced by unwavering confidence in aftershockpc.com's commitment to customer satisfaction. The journey from despair to satisfaction exemplified a turning point, solidifying my faith in the brand's integrity. Today, as a once disappointed customer, I stand transformed – a testament to the resilience and dedication of aftershockpc.com in surpassing adversities to deliver unparalleled service. Grateful for the newfound reliability and resolution, I embrace this renewed trust with open arms, ready to embark on endless gaming adventures.
J Jeremy Kothe
103 days ago

The Gold Standard of Service and Quality – Aftershock PC Exceeds Expectations

I am beyond elated with the exceptional service and unparalleled quality that Aftershock PC has demonstrated throughout my entire experience. When my computer initially had trouble booting, I was understandably concerned. However, the Aftershock PC support team didn't just solve the problem - they blew me away with their dedication to ensuring my satisfaction. The seamless and efficient process of returning the machine for repairs showcased Aftershock PC's unwavering commitment to excellence. Not only did they resolve the booting issue, but they also meticulously checked every component to guarantee optimal performance. Despite the initial hiccup, I was thoroughly impressed by the proactive communication and genuine efforts to address the situation. Aftershock PC's dedication to going above and beyond for their customers is truly unmatched. Upon receiving my machine after the repairs, I was absolutely astounded by the results. The performance and quality not only met but exceeded my highest expectations, solidifying Aftershock PC as the epitome of reliability and excellence. I wholeheartedly recommend Aftershock PC to anyone in search of the highest quality products and exceptional customer service. Their steadfast dedication to excellence has earned my unwavering trust and loyalty. Aftershock PC, thank you for transforming what could have been a disappointing experience into a true testament of your gold standard service and quality.
J Jeremy Kothe
103 days ago

From Frustration to Disappointment: My Experience with aftershockpc.com

When I placed my order with aftershockpc.com, I was filled with excitement at the thought of receiving a top-of-the-line machine. However, my anticipation quickly turned to frustration when the machine arrived but wouldn't boot. Hopeful that this was just a minor hiccup, I promptly returned it to the company for repairs. Unfortunately, my optimism was short-lived as the machine was sent back to me, still refusing to boot. Desperate for a resolution, I tried reaching out to aftershockpc.com through emails but to no avail. The silence on their end left me feeling stranded and helpless, with a high-priced paperweight sitting on my desk. As a customer who had eagerly awaited the arrival of a functional device, the ordeal of not having a working machine for nearly two months was not just disappointing but also disheartening. The lack of communication and failure to resolve the issue in a timely manner cast a shadow over what was supposed to be a thrilling purchase experience. In the end, my journey with aftershockpc.com left me with not just a non-functioning product but also a sense of disillusionment. I had hoped for a seamless transaction and a reliable machine, but instead, I found myself grappling with unresolved issues and unmet expectations.
E Elanur Soyak
116 days ago

Outstanding Support and Quick Resolution

I recently had the pleasure of experiencing the amazing customer service provided by AfterShock. As a first-time buyer, I was initially uncertain about customizing my rig but found their website to be incredibly user-friendly and informative. Upon encountering a discrepancy in the color customization of my order, I reached out to their customer service team and was promptly assisted by Buzz Wilson. His swift response and efficient handling of the issue left me thoroughly impressed. Within minutes, the problem was resolved to my complete satisfaction. While I recommend conducting thorough research before making a purchase, I wholeheartedly endorse AfterShock to anyone in the market for high-quality PC products. Their exceptional customer service and commitment to resolving issues swiftly truly sets them apart. Thank you, AfterShock, for a fantastic experience.
E Elanur Soyak
116 days ago

Exceptional Service and Support – AftershockPC.com Review

I cannot stress this enough - AftershockPC.com provides exceptional customer service. From the moment I landed on their website, I felt at ease. As a first-time buyer of a rig, I was essentially clueless. However, the website's user-friendly layout and comprehensive information guided me through the process seamlessly. The only hiccup I encountered was a customization issue. I had initially requested all components to be black, but the invoice showed white instead. Cue my panic. But here's where AftershockPC truly shone - their customer service. I reached out, and to my surprise, got a rapid response from the incredible Buzz Wilson. Within mere minutes, Buzz had resolved the problem effortlessly. His swift and efficient assistance left me genuinely impressed. My advice to future buyers would be to conduct thorough research before making any purchase, especially when it involves customization. Despite that minor hiccup, I wholeheartedly recommend Aftershock to everyone. The top-notch customer service and support, exemplified by Buzz, have turned me into a loyal and satisfied customer. Thank you, AftershockPC, for a truly outstanding experience.
E Elanur Soyak
116 days ago

Exceptional Customer Care: A True Game-Changer

After discovering AftershockPC's services, I embarked on a journey to find my dream setup. Navigating through their user-friendly website, I was pleasantly surprised by how informative it was, especially for a newbie like me diving head-first into the world of PC customization. Despite a minor hiccup in my order, where my preference for a sleek black aesthetic was accidentally noted as white, the remarkable speed and efficiency of their customer service team, spearheaded by the stellar Buzz Wilson, swiftly swooped in to save the day. Within a mere 5 minutes, my concerns were expertly addressed and resolved, leaving me utterly impressed. I echo the sentiment to conduct thorough research before making any purchase decisions but would wholeheartedly endorse Aftershock to anyone seeking top-notch products coupled with unparalleled customer care. This memorable experience has truly set the bar high for me, and I am now a loyal advocate of their brand. AftershockPC, thank you for proving that outstanding service can truly make all the difference.

Introduction

Aftershock PC is a reputable online retailer specializing in custom-built gaming laptops and desktops. With an extensive range of high-performance components and an emphasis on quality, they have gained a solid reputation among gamers and tech enthusiasts. In this review, we will delve into various aspects of Aftershock PC, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Wide range of customizable options
  • High-quality components for optimal performance
  • Excellent after-sales support
  • Competitive pricing
  • User-friendly website with intuitive configuration tools
  • Positive customer reviews
  • Active community engagement
  • Fast and reliable shipping

Cons

  • Limited physical store presence
  • International shipping can be expensive

User Experience

Aftershock PC ensures a smooth and enjoyable user experience through their well-designed website. The interface is intuitive, allowing users to easily navigate through product categories and customization options. The configuration tools are user-friendly, enabling customers to build their ideal gaming machines hassle-free. The site is optimized for quick loading speeds, ensuring a seamless browsing experience.

Pricing and Value for Money

Aftershock PC offers competitive pricing for their custom-built gaming laptops and desktops. While they may not always be the cheapest option on the market, their focus on high-quality components justifies the costs. Customers can select components according to their budget, ensuring there are options available for various price ranges. The value for money is excellent, with Aftershock PC delivering top-notch performance and reliability.

Customer Service

Aftershock PC prides itself on providing excellent customer service. Their knowledgeable and friendly support team is readily available to assist customers with any queries or concerns. Communication channels include email, live chat, and phone support. Aftershock PC ensures prompt responses and strives to resolve issues efficiently, resulting in a high level of customer satisfaction.

Product Quality and Selection

Aftershock PC maintains a strong commitment to product quality. They source components from reputable brands, ensuring reliable performance and durability. The extensive selection of components allows customers to customize their gaming machines according to their requirements and preferences. This attention to detail enables Aftershock PC to cater to a wide range of gaming needs, from entry-level gaming to professional-grade setups.

Website Usability

Aftershock PC's website is designed with user convenience in mind. The intuitive layout and easily accessible navigation menus make it simple for customers to browse products and configure their desired systems. The website is responsive across different devices, allowing users to access it seamlessly on desktops, laptops, and mobile devices. The search functionality enables customers to find their desired products quickly and efficiently.

Returns and Exchanges

Aftershock PC has a fair and transparent returns and exchanges policy. In the event of any product issues or dissatisfaction, customers can contact their dedicated support team to initiate the returns or exchanges process. Aftershock PC aims to resolve such cases promptly, ensuring customer satisfaction and maintaining their reputation for excellent post-purchase support.

Promotions and Discounts

Aftershock PC occasionally offers promotions and discounts, allowing customers to save on their purchases. These promotions may include discounts on specific products, bundle deals, or limited-time offers. Customers are encouraged to check the website or subscribe to the newsletter to stay informed about the latest promotions and discounts, maximizing their savings.

Reputation

Aftershock PC has established a strong reputation within the gaming community. Their commitment to delivering high-quality products, excellent customer service, and reliable support has earned them the trust of many customers. Positive reviews and testimonials further attest to their reputation for providing top-notch gaming systems and exceptional overall experiences.

Payment Options

Aftershock PC offers a variety of payment options to accommodate customer preferences. These options include major credit and debit cards, bank transfers, and PayPal. The secure payment gateway ensures the confidentiality of customer information and provides a seamless transaction process.

Loyalty Programs

Aftershock PC does not currently have a dedicated loyalty program. However, they often offer exclusive discounts and rewards to their existing customers as a token of appreciation. Customers can also benefit from referrals, earning rewards for introducing others to Aftershock PC's products and services.

Customer Reviews

Aftershock PC receives excellent reviews from customers who are highly satisfied with their purchases. Customers appreciate the quality of the components, the performance of the gaming systems, and the exceptional customer service provided. The overall positive sentiment expressed by customers reinforces the trustworthiness and reliability of Aftershock PC.

Community Involvement

Aftershock PC actively engages with its community through various platforms, including forums and social media channels. They encourage discussions, share product updates and gaming-related content, and provide valuable insights and tips. This level of community involvement fosters a sense of belonging among customers and showcases their dedication to the gaming community.

Shipping and Costs

Aftershock PC offers fast and reliable shipping services. They carefully package and ship orders to ensure the safe delivery of gaming systems to customers. Shipping costs may vary depending on the destination, and international shipping can be more expensive compared to domestic orders. However, Aftershock PC strives to provide competitive shipping rates and expedite the delivery process to meet customer expectations. In conclusion, Aftershock PC stands out as a reliable and reputable online retailer offering custom-built gaming laptops and desktops. With an emphasis on quality, customer support, and customization options, they provide an exceptional user experience to gamers and tech enthusiasts. Their competitive pricing, high product quality, and extensive selection make them a top choice for those seeking powerful gaming systems. Aftershock PC's commitment to excellence and customer satisfaction solidifies their position as a trusted provider in the gaming industry.