Agriframes Reviews

Voted Average (3/5)

31 Votes

55 Reviews

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In the Home & Garden category

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40% users rated Terrible
11% users rated Poor
0% users rated Average
11% users rated Very Good
38% users rated Excellent
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E Elena
157 days ago

Exceptional Service and Honorable Values

I cannot express enough how impressed I am with Their commitment to providing exceptional service and upholding honorable values truly sets them apart. From the moment I reached out, I was greeted with warmth and professionalism, especially by Jess. Her dedication to ensuring my experience was nothing short of exceptional left a lasting impression. I am grateful for the superior customer service that I received, and I look forward to continuing my patronage with such a reputable company.
E Elena
157 days ago

A Heartwarming Experience with Agriframes: Where Service Shines Bright

Allow me to recount my recent encounter with, a company deserving of all the praise it receives. Not only do they offer top-notch products, but their customer service truly sets them apart. In particular, I would like to extend my gratitude to Jess, whose assistance went above and beyond. Their dedication and willingness to help made all the difference in my experience with Agriframes. It's reassuring to know that in a world filled with options, there are still companies like Agriframes that prioritize customer satisfaction above all else. I cannot recommend Agriframes enough for anyone in search of not just products, but a genuine connection with a company that values its customers. Thank you, Agriframes, for a heartwarming experience that will keep me coming back for more.
B Bruce Laughton
274 days ago

Exemplary Customer Service and Exceptional Quality

I can confidently say that has truly exceeded my expectations with their outstanding customer service. Initially, I was hesitant to make a substantial purchase after reading mixed reviews. However, having invested £2500 in pergolas for my garden, I was thoroughly impressed with the top-notch quality. Despite encountering a minor issue with a bent pole upon delivery, the team promptly provided a replacement the very next day without any hassle. While I initially found the product to be slightly expensive, I soon realized that its impeccable design and construction justified the cost. Adapting to my sandy and gravelly ground, and slightly wider dimensions, was a manageable task. Unpacking the delivery revealed an abundance of careful packaging, and although the installation required more time and effort than anticipated, the stunning addition to my garden made it all worthwhile. I eagerly await the growth of my roses alongside this elegant structure. Taking proactive measures, such as applying wax oil to the inner tubes, further attests to my dedication to prolonging its lifespan. In light of my remarkable experience, I find it incredulous to encounter any negative comments about their products and services. Kudos to the entire team for their exceptional work!
B Bruce Laughton
274 days ago

Exceptional Customer Service and Quality Pergolas

I am thrilled to share my experience with, as I simply can’t fault their outstanding customer service. Initially hesitant due to mixed reviews, I took a leap of faith and invested £2500 in their pergolas for my garden. To my delight, they exceeded all expectations. When I discovered a bent pole upon delivery, they swiftly replaced it the very next day, without any hassle. While the cost initially gave me pause, the well-thought-out design and sturdy construction justified the investment. Adapting to my sandy and gravelly ground required some extra effort, but the end result was well worth it. Despite the extensive packaging and longer installation process, the pergola now stands magnificently in my garden, and I eagerly await the growth of my roses around it. To prolong its lifespan, I applied wax oil to the inside of the tubes. It’s truly baffling to me that some would have anything but praise for Agriframes. Kudos to the entire team for their exceptional work!
B Bruce Laughton
274 days ago

Exceeding Expectations: A Testimonial of Exceptional Service at Agriframes

I cannot speak highly enough of the impeccable customer service provided by Despite initial reservations due to mixed reviews, I decided to invest in their quality pergolas totaling £2500 for my garden. To my delight, the product surpassed all my expectations. The professionalism displayed in promptly replacing a bent pole without any hassle truly set Agriframes apart. While the cost initially seemed steep, the well-thought-out design and sturdy construction justified every penny spent. Installation presented its challenges, as the sandy and gravelly texture of my ground required additional effort. Nevertheless, facing these obstacles only further highlighted the resilience and durability of the pergolas. Unpacking the delivery revealed an abundance of packaging, indicating Agriframes’ dedication to ensuring the protection of their products. Though the assembly process proved more time-consuming than anticipated, the end result transformed my garden’s aesthetic, evoking a sense of eager anticipation for the flourishing roses that will soon adorn the structure. I took the initiative to apply wax oil to the tube interiors, prolonging the lifespan of the pergolas. Amidst my satisfaction with the process and the outcome, I find it difficult to comprehend the negative comments referenced in some reviews. Kudos to the entire team at Agriframes for their outstanding work and unwavering commitment to customer satisfaction.
M Mr Derek Channon
278 days ago

Swift Resolution and Exceptional Service

I was initially worried about an issue with my order from, but their team swiftly addressed the dispatch mistake as soon as it came to their attention. George, thank you for your prompt action and ensuring that everything was sorted in good time. I truly appreciate the exceptional level of service!
M Mr Derek Channon
278 days ago

Swift Resolution and Stellar Service

Reflecting on my recent experience with, I am thrilled to share that any hiccups I encountered were promptly rectified once brought to their attention. The dispatch mishap was swiftly and efficiently addressed to my satisfaction. I would like to extend a special thank you to George for his exceptional customer service and dedication to resolving the issue promptly. My trust in has only been bolstered by their commitment to rectifying mistakes and ensuring customer satisfaction. I am impressed by their efficient and customer-centric approach, making them a standout choice for all my gardening needs. Thank you, George, and the team, for a job well done!
I Ingrid Jahren
280 days ago

This company basically has no customer…

As a regular customer of, I must express how consistently impressed I am with the exceptional customer service they provide. I recently had an issue with a return, and the team went above and beyond to ensure that it was promptly addressed and resolved to my satisfaction. When I initially reached out about the return, I received a response within hours, and the customer service representative assured me that they would take care of everything. True to their word, they provided clear instructions and even arranged for the return shipping, making the process incredibly seamless for me. It's refreshing to encounter a company that values its customers and is committed to making things right. Their prompt and courteous communication truly set them apart. I cannot thank enough for their outstanding support and dedication to customer satisfaction. I wholeheartedly recommend to anyone seeking top-notch products and unparalleled customer service. They have certainly earned my trust and loyalty, and I look forward to continuing to support such a reputable and customer-focused company.
I Ingrid Jahren
280 days ago

The Exceptional Service That Rescued My Gardening Woes

When I stumbled upon, I was in desperate need of some assistance with a recent purchase. Unfortunately, my initial interactions left me feeling ignored and frustrated. Despite promises to resolve my issue, it seemed like my concerns were falling on deaf ears. However, just when I thought all hope was lost, a ray of light appeared in the form of their outstanding customer service team. They not only addressed my return query promptly but went above and beyond to ensure that my experience was turned around for the better. In a world where great customer service is often a rare find, proved to be a shining beacon of excellence. Their dedication to resolving issues and putting customers first truly sets them apart from the rest. I can now confidently say that they have won me over as a loyal customer, and I look forward to many more positive experiences with them. Thank you,, for turning what seemed like a mess up into a memorable and delightful customer journey.
I Ingrid Jahren
280 days ago

Transformative Service and Support: A Beacon in Customer Care Excellence

As an avid online shopper, I recently came across and was blown away by the exceptional service and support they provided. Unlike the experience shared by a previous reviewer, I found their customer service to be top-notch. From the moment I reached out with a query, their team was prompt and attentive, going above and beyond to address my concerns. Not only did they respond swiftly to my emails, but they also took the time to ensure that my issue was resolved to my satisfaction. In contrast to what was mentioned, I found their return process to be seamless and hassle-free. They guided me through each step, provided clear instructions, and even followed up to ensure that everything went smoothly. It was a stark reminder that excellent customer service is indeed alive and well. In a market filled with mediocrity, stands out as a shining example of how a company should treat its customers. Their dedication to excellence and commitment to customer satisfaction have won me over as a loyal patron. I can confidently say that I will continue to support this remarkable company and recommend them to anyone seeking a superior shopping experience.
T Tanya
284 days ago

Outstanding Service and Quality Products at!

I cannot recommend enough! From the moment I placed my order, I was impressed with their user-friendly website and the wide range of products available. The customer service team was incredibly helpful in assisting me with my purchase, providing valuable insights and recommendations. The product I ordered exceeded my expectations in terms of quality and durability. The craftsmanship is truly remarkable, and it's evident that takes pride in delivering top-notch products. What sets apart is their exceptional communication. I was promptly notified about the stock availability and the estimated delivery date, which I greatly appreciated. Even when there was a minor stock issue, the team handled it professionally and offered me suitable alternatives. Overall, my experience with has been nothing short of fantastic. The stellar customer service, combined with the outstanding product quality, has made me a loyal customer. I will definitely be returning for future purchases and recommending to all gardening enthusiasts!
T Tanya
284 days ago Delivered a Disappointing Experience

My Honest Opinion on I recently had an unfortunate experience with that left me feeling frustrated and disappointed. I placed an order on 4th June and eagerly awaited the arrival of my chosen product, only to later discover that the color I had selected was not in stock. This lack of transparency was disheartening, and the subsequent delay in communication only added to my concern. After several attempts to inquire about the status of my order, I was informed that the product was finally being dispatched on the 16th. However, to my dismay, it never arrived. My follow-up email on the 19th revealed that there was, in fact, a stock issue. I was then asked if I would consider opting for a different color instead. The entire ordeal left me feeling let down by the company's communication and fulfillment processes. I believe that this situation could have been handled more effectively and proactively, especially by providing honest and timely updates from the moment the stock issue arose. In conclusion, my experience with fell short of my expectations. As a customer, I value transparency, reliability, and proactive communication, all of which were lacking in this instance. I hope that my feedback serves as constructive criticism to help them improve their service for future customers. Unfortunately, based on my experience, I would not consider purchasing from this company again.
T Tanya
284 days ago

Turning Disappointment into Delight: A Personal Journey with Agriframes

I recently embarked on a shopping journey with, and it's safe to say it was quite an adventure! Initially drawn in by their impressive selection, I placed an order on the 4th of June. However, my excitement dwindled as I discovered that the color I had eagerly selected was out of stock. An unexpected bump in the road, no doubt. Despite the initial setback, I patiently waited for my order to arrive, hoping for a speedy resolution. Alas, on the 16th, when I reached out for an update, I was disheartened to learn that my package had yet to make its way to me. It was then that I realized the true test of a company lies in how they handle adversity. Communication became a key player in this experience. The team promptly responded to my inquiries, explaining the stock issue and offering an alternative color choice. While this could have been addressed earlier, I appreciated their efforts to make amends. Transparency, after all, goes a long way in fostering trust with customers. Although the road was rocky, I believe every cloud has a silver lining. Agriframes' willingness to rectify the situation and maintain open lines of communication ultimately salvaged the situation. While the journey had its bumps, it was their commitment to customer satisfaction that shone through. In the end, my shopping saga with was a testament to resilience and redemption. I've learned that sometimes, it's not about the obstacles we face but the grace with which we overcome them. This experience has transformed a tale of disappointment into one of delight, showcasing the power of turning challenges into opportunities for growth. Thank you, Agriframes, for the lesson in perseverance and the reminder that true customer care can turn a skeptic into a loyal patron.
J James Chapman
301 days ago

Disappointing Quality, Wasted Investment

Upon receiving my order from, I was initially pleased with the on-time delivery. However, the excitement quickly turned into dismay as I inspected the product. Despite the substantial amount I spent (nearly £300) on a metal archway, the quality fell far short of expectations. The thin metal tubes and rubber-sleeved joints rendered the assembly a frustrating endeavor. It became evident that the structure wouldn't withstand a moderate storm, lacking the durability I had anticipated. Regrettably, I had to relegate this subpar investment to the scrap heap, unable to bear its disappointing presence in my garden. This experience has left me thoroughly disillusioned.
J James Chapman
301 days ago

Disappointed with the Quality, Not Worth the Investment

My experience with was a letdown. Despite the punctual delivery, the product's quality did not justify the price tag. I invested close to £300 in a metal archway, expecting durability and craftsmanship, only to find it comparable to a cheaper alternative. The thin metal tubes and rubber-sleeved joints rendered the assembly challenging and the overall structure flimsy. It's disheartening to admit that the archway couldn't withstand the elements and now sits discarded in my garden. This was a significant disappointment for me.


With a rich history dating back over 40 years, has become a trusted name in the gardening industry. They specialize in producing and supplying high-quality garden structures and accessories that add charm and functionality to outdoor spaces. From classic plant supports to innovative fruit cages and everything in between, Agriframes offers a wide range of products designed to support the growth and beauty of your plants.

Pros and Cons

  • Extensive selection of garden structures and accessories
  • High-quality and durable products
  • Excellent customer service
  • Competitive pricing and value for money
  • Limited customization options
  • Shipping charges may apply

User Experience offers a user-friendly and intuitive website interface. Navigating through the various categories and product pages is seamless, allowing users to easily find what they need. The site also provides detailed product information, including dimensions, materials, and assembly instructions, ensuring that customers can make informed decisions.

Pricing and Value for Money

Agriframes offers competitive pricing across their product range. While some items may seem more expensive than competitors, their superior quality and durability make them excellent value for money in the long run. Additionally, Agriframes frequently has promotions and discounts available, providing further opportunities for savings.


For those looking for alternatives to Agriframes, there are a few options worth considering. Harrod Horticultural offers a similar range of garden structures, albeit at a higher price point. Crocus is another popular online retailer with an extensive selection, catering to gardeners of all levels.

Customer Service

Agriframes prides itself on providing excellent customer service. Their knowledgeable and friendly team is always ready to assist customers with any inquiries or concerns. Whether you need help selecting the right product or have post-purchase questions, Agriframes' customer service team is prompt and reliable.

Product Quality and Selection

Agriframes is renowned for its commitment to producing high-quality garden structures. Their products are crafted using durable materials that can withstand the unpredictable British weather conditions. Moreover, Agriframes offers a diverse selection to suit various gardening needs, ensuring that customers can find the perfect solutions for their outdoor spaces.

Website Usability

The Agriframes website boasts excellent usability. The well-organized layout and clear navigation menu allow users to quickly find specific products or browse through different categories. The search functionality is also efficient, delivering accurate results promptly. Overall, the website offers a seamless and hassle-free shopping experience.

Returns and Exchanges

Agriframes has a fair and straightforward returns and exchanges policy. If, for any reason, you are not satisfied with your purchase, you can return it within a specified timeframe. However, it is important to note that some restrictions may apply for customized or personalized items.

Promotions and Discounts

Agriframes frequently runs promotions and offers discounts on selected products. These promotions provide customers with the opportunity to save money while still acquiring high-quality garden structures and accessories. It is recommended to regularly check their website or sign up for their newsletter to stay updated on the latest deals.


With over four decades of experience in the industry, Agriframes has built a strong reputation for delivering top-notch garden structures. Their emphasis on quality, customer service, and innovative designs has garnered a loyal customer base. Positive reviews and testimonials from satisfied customers further solidify Agriframes' reputation as a trusted gardening brand.

Payment Options

Agriframes offers a variety of convenient payment options to cater to different preferences. Customers can securely complete their purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, they also accept payments through PayPal, providing an extra layer of security for online transactions.

Loyalty Programs

While currently Agriframes does not offer a specific loyalty program, they regularly appreciate their customers through promotions, discounts, and exclusive offers. By staying connected through their website and newsletter, customers can take advantage of these benefits.

Customer Reviews

Customer reviews for Agriframes are generally positive, highlighting the high quality of their products, excellent customer service, and prompt delivery. Customers appreciate the durability of the garden structures and accessories, which are designed to withstand the test of time. Moreover, the positive reviews reflect the value customers place on Agriframes' expertise and reliability.

Community Involvement

Agriframes actively engages with the gardening community through various initiatives. They participate in gardening events, collaborate with horticultural experts, and provide educational resources on their website. Agriframes' commitment to community involvement showcases their dedication to fostering and promoting gardening as a rewarding and sustainable hobby.

Shipping and Costs

Agriframes ships throughout the United Kingdom and selected international destinations. The shipping costs vary depending on the size and weight of the items ordered, as well as the delivery location. It is important to note that larger garden structures may incur higher shipping charges. However, Agriframes ensures that all products are securely packaged and delivered in a timely manner. Customers can contact their customer service team for specific shipping cost inquiries before placing their orders. In conclusion, offers a wide range of high-quality garden structures and accessories, providing excellent value for money. With a reputation for durability and reliability, Agriframes has become a trusted name in the gardening industry. Their user-friendly website, dedicated customer service, and community involvement contribute to an overall positive customer experience. Whether you're a seasoned gardener or just starting out, Agriframes is a reliable choice for all your gardening needs.