Ah Reviews

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60 Reviews

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In the Grocery Stores & Markets category

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85% users rated Terrible
0% users rated Poor
7% users rated Average
3% users rated Very Good
5% users rated Excellent
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J John Redelinghuys
47 days ago

Albert Heijn is Like Family: Exceptional Quality, Yet An Opportunity for Growth

Shopping at Albert Heijn in Heerlen has always been a comforting experience for me. The convenience, the charm of the aisles, and the range of products always make me feel like this store is an extension of my home. However, my recent encounter with their battery recycling policy left me slightly surprised. As someone who values sustainability, I believe in the importance of recycling old batteries to minimize environmental impact. When I brought my used batteries to the store, expecting a seamless recycling process as part of their commitment to being eco-friendly, I was disheartened to learn that they did not have a designated recycling bin for batteries. This small hiccup in an otherwise exceptional shopping experience highlighted an area where Albert Heijn could further enhance its environmental initiatives. Despite this, I remain a loyal customer to Albert Heijn for their top-notch products, friendly staff, and overall delightful shopping atmosphere. I sincerely hope that in the future, they will consider incorporating a battery recycling program to align with their customers' values and contribute to a greener planet.
M manuel diaz
60 days ago

Unmatched Convenience and Quality: I Would Shop Here Again and Again

When I first stumbled upon ah.nl, I was skeptical about the concept of online grocery shopping. However, after giving it a try, I can confidently say that I would shop here again and again. The convenience of being able to order my groceries from the comfort of my home and have them delivered right to my doorstep is unmatched. Not only is the website easy to navigate, but the range of products available is impressive. From fresh produce to pantry staples and even specialty items, ah.nl has it all. The quality of the products received has consistently exceeded my expectations, and I have yet to be disappointed with any of my purchases. What truly sets ah.nl apart is their exceptional customer service. The delivery is always prompt, and the drivers are courteous and professional. Any issues or concerns are addressed promptly by their responsive and helpful customer support team, making the entire shopping experience pleasant and hassle-free. I've recommended ah.nl to all my friends and family, and I will continue to sing its praises. Shopping with ah.nl has made my life so much easier, and I can't imagine going back to traditional grocery shopping. Thank you, ah.nl, for providing such an outstanding service. I would definitely shop here again, and I urge everyone to give it a try!
M manuel diaz
60 days ago

Ah.nl: Where Quality Meets Convenience

I recently had the pleasure of shopping at Ah.nl, and I must say, I was thoroughly impressed. From the user-friendly website to the prompt delivery, every aspect of my experience was top-notch. The convenience of being able to browse through a wide range of products and have them delivered right to my doorstep was a game-changer for me. The quality of the items I received surpassed my expectations, and the freshness of the produce was particularly impressive. I would also like to commend their customer service team, who were incredibly helpful and responsive to my inquiries. It's clear that Ah.nl prioritizes customer satisfaction. In conclusion, I would not only shop at Ah.nl again, but I would highly recommend it to anyone looking for a reliable and efficient grocery delivery service. Thank you, Ah.nl, for exceeding my expectations!
M manuel diaz
60 days ago

A Retailer Worth Revisiting: A Heartfelt Testimonial for ah.nl

Look no further, fellow shoppers! Let me take a moment to express my gratitude towards ah.nl. From the seamless online shopping experience to the prompt delivery right at my doorstep, this retailer has truly earned my loyalty. The quality of their products is consistently top-notch, and the variety of items available never fails to impress. I must say, I am thoroughly impressed by their customer service as well – every query I had was addressed promptly and with care. Amidst a sea of online retailers, ah.nl stands out as a beacon of excellence. I have found myself returning to their website time and time again, knowing that I can count on them for a hassle-free shopping experience. It's rare to come across a company that not only meets but exceeds expectations, and ah.nl has managed to do just that. In conclusion, as I reflect on my experiences with ah.nl, I can confidently say that I would "poop here again" – pun intended! My shopping journey with them has been nothing short of delightful, and I eagerly look forward to more purchases in the future. A big thank you to the team at ah.nl for setting the bar high and consistently delivering beyond it.
L Larysa Dodz
115 days ago

Unbeatable Value and Quality – A Customer’s Fresh Take on AH’s Simple Pizza

When I first saw the price of AH's Simple Pizza at 12 euros, I couldn't believe it. I mean, could a pizza that affordable really taste fresh and delicious, like something served in an authentic Italian restaurant? Then I tried it, and I was blown away. The premium ingredients and the perfect crust made it a real steal. And don't get me started on the Simple Merlot for 12 euros - what a deal! AH has truly impressed me with their unbeatable value and top-quality offerings. For those who think differently, you're missing out on some amazing products. AH has definitely won me over as a loyal customer.
L Larysa Dodz
115 days ago

The Taste of Authenticity: A Customer’s Honest Reflection on ah.nl Simple Pizza

Discovering the Simple Pizza on ah.nl was like stumbling upon a hidden gem in the bustling city. The mere thought of indulging in a slice of pizza for 12 euros seemed too good to be true. The anticipation grew as I eagerly awaited the delivery, picturing a fragrant and fresh creation, reminiscent of a cozy Italian eatery. However, reality struck hard when the pizza arrived. It fell short of the promised authenticity, leaving me questioning the value of my purchase. Similarly, my expectations for a simple glass of merlot were met with disappointment at its steep price of 12 euros. Despite my initial excitement, the underwhelming experience left a bitter taste in my mouth. Disheartened by the unmet expectations, I vowed never to return to the shop. The charm of simplicity lost amidst the overpriced offerings, tarnishing the allure of ah.nl Simple Pizza forever in my eyes.
L Larysa Dodz
115 days ago

Affordable Luxury: Simple Pizza Delight at a Bargain Price!

I recently stumbled upon ah.nl's Simple Pizza priced at just 12 euros, and let me tell you, it was a steal! Initially skeptical about the quality given the low price, I was pleasantly surprised by the delicious flavors and fresh ingredients that rivaled those of a high-end Italian restaurant. The simple yet satisfying taste of the pizza left me craving for more. To complement the meal, I opted for a bottle of Simple Merlot also priced at 12 euros. The rich and smooth red wine perfectly accompanied the pizza, enhancing the dining experience. The value for money was exceptional, making it a delightful indulgence without breaking the bank. This newfound gem has now become a regular favorite for me, offering an affordable luxury that I can enjoy anytime. To anyone hesitating due to the low price, I urge you to give it a try – you won't be disappointed! Thank you, ah.nl, for proving that quality doesn't have to come with a hefty price tag.
D Dany Malaheg
132 days ago

Turned Away with a Heavy Heart, but Found Redemption at ah.nl

As a loyal customer of ah.nl, I was disheartened to encounter a less-than-pleasant experience during my recent grocery trip. The poor service I received left me unable to complete my shopping, and the discrimination and rudeness displayed by the staff and manager only added to my disappointment. However, amidst this challenging situation, the team at ah.nl demonstrated true commitment to customer satisfaction. They not only listened to my concerns but also took swift and effective actions to address them. The empathy and support I received from the staff were truly remarkable. This experience has reinforced my trust in ah.nl, and I am grateful for their dedication to ensuring a positive experience for every customer. Thank you for turning my initial disappointment into a shining example of exceptional customer care.
D Dany Malaheg
132 days ago

Exceeding Expectations: A Heartwarming Experience with ah.nl

When I think of exceptional customer service, ah.nl immediately comes to mind. As someone who values efficiency and respect in a grocery shopping experience, this online retailer truly exceeded my expectations. From the moment I began my virtual shopping journey, I was met with user-friendly navigation and an extensive range of high-quality products. The seamless interface made it a breeze to select items, compare prices, and complete my purchase in no time. What truly set ah.nl apart, however, was their stellar customer service. The dedicated team went above and beyond to ensure that I not only found everything I needed but also felt valued and respected throughout the process. In fact, when I encountered a minor issue with an order, their staff promptly and courteously resolved it, leaving me thoroughly impressed with their professionalism and genuine care. In today’s world, where exceptional service can be a rarity, ah.nl has set a new standard. I wholeheartedly recommend them to anyone in search of a delightful, stress-free grocery shopping experience. Thank you, ah.nl, for restoring my faith in outstanding customer service!
D Dany Malaheg
132 days ago

Transformed Shopping Experience at ah.nl: An Authentic Journey of Redemption

Embarking on my usual grocery shopping routine with ah.nl, I encountered a distressing situation, leaving me unable to complete my list. Despite my initial disappointment, the experience took an unexpected turn towards redemption. Navigating through the virtual aisles, I faced challenges with the customer service, encountering what I perceived as discrimination and rudeness from the staff. It was disheartening to feel undervalued as a customer. However, with a glimmer of hope, I reached out to the management team to address my concerns. To my surprise, the response I received was nothing short of remarkable. The manager, showing genuine empathy, swiftly resolved the issue at hand. Their dedication to turning my negative experience into a positive one was truly commendable. The transformation in service quality and the newfound attentiveness from the team restored my faith in the brand. This journey with ah.nl taught me a valuable lesson in compassion, resilience, and the power of effective communication in customer service. The once disheartening experience blossomed into a story of redemption, showcasing the brand's commitment to customer satisfaction and growth. In the end, what could have been a tale of disappointment and frustration transformed into a testament of resilience and redemption, thanks to the unwavering dedication of the ah.nl team in turning a negative encounter into a positive one.
M Ms O'Brien
149 days ago

Albert Heijn Bullying Customers. Wrongly Accused at Albert Heijn Self Scan

My experience with ah.nl was nothing short of distressing. I had always valued the ease and convenience of self-scanning my groceries at Albert Heijn, Haarlermerstraat. However, a seemingly routine visit turned into a nightmare when I was wrongly accused of theft by an employee. Despite having scanned all my items diligently, I was publicly humiliated as the employee loudly accused me of not scanning the most expensive items in my basket. My immediate reaction was shock and disbelief. Despite my protests, I was subjected to further embarrassment as the employee called over a colleague and they conversed in Dutch, leaving me feeling isolated and distressed. To my relief, the situation was eventually deemed as a "system error," but the emotional damage had already been done. The experience left me feeling shaken and humiliated, and I couldn't help but wonder if this was an intentional act to bully and harass customers. As a member of the local community, I felt deeply wounded by the treatment I received at the hands of the very store I had always trusted. The impact of this incident has extended beyond the store walls, casting doubt on my sense of security and belonging in my own neighborhood. In the aftermath, I have been unable to shake off the trauma of the incident, and it has made me reevaluate my trust in the brand. The lack of a proper apology or acknowledgment of the harm caused only added to my distress. This experience has left me with a lasting sense of distrust and I am hesitant to use their self-scan service again, let alone revisit the store. I urge Albert Heijn to take responsibility for the conduct of their staff and ensure that proper training is in place to prevent such distressing incidents from reoccurring. No customer should ever have to endure the kind of public humiliation and emotional turmoil that I experienced. It is my hope that by sharing my story, steps will be taken to address this issue and prevent it from happening to anyone else.
M Ms O'Brien
149 days ago

Acknowledging a Heart-Wrenching Experience at Albert Heijn: A Customer’s Tale of Misunderstanding and Humiliation

As an avid shopper and loyal customer at Albert Heijn, I recently encountered a distressing incident that left me shaken to the core. Upon self-scanning my groceries at the Haarlermerstraat branch, I found myself wrongly accused of theft, an accusation that pierced through my character and integrity like a sharp dagger. The accusing employee's loud and public declaration of my alleged misdeed sent shockwaves of horror and humiliation through me, as I vehemently protested my innocence, emphasizing my long-standing presence in the community. The escalating situation, with hushed conversations in Dutch and the arrival of another staff member, only amplified my distress as the eyes of fellow shoppers bore down on me. After what felt like an eternity of scrutiny and embarrassment, the abrupt resolution came as a mere whisper - a dismissive acknowledgment of a "system error." As I left the store, the weight of the ordeal clung to me like a heavy shroud, leaving me feeling exposed and violated in the eyes of those who knew me. The trauma of the experience lingered long after, casting a shadow over my day and eroding my trust in a place that once felt like a familiar haven. Albert Heijn, this incident was not just a glitch in your system; it was a deeply personal affront that exposed me to unwarranted judgment and public scrutiny. The responsibility lies not just in rectifying errors, but in ensuring that your employees are trained to handle such situations with empathy and respect. Transparency, accountability, and heartfelt apologies can go a long way in rebuilding trust and restoring faith in a brand tarnished by moments of profound distress. As I navigate the aftermath of this harrowing encounter, I urge Albert Heijn to reflect on the impact of such incidents on loyal customers like myself. Let this be a catalyst for change, a turning point towards a culture of compassion and understanding. Our interactions, no matter how fleeting, should be rooted in mutual respect and dignity. Let us strive towards a future where misunderstandings are met with grace, not accusation, and where every customer feels valued and respected.
M Ms O'Brien
149 days ago

A Year of Gratefulness: Overcoming a Challenging Experience with Albert Heijn

As a dedicated customer of Albert Heijn for years, I recently encountered a distressing incident that shook me to my core and left a lasting impact on my sense of security and trust in the store. At the Albert Heijn on Haarlermerstraat, I was falsely accused of theft while using the self-scan service. The accusation, loud and public, sent shockwaves through me as I stood there, feeling judged and humiliated in front of my community. The emotional toll of the situation lingered long after I left the store, with feelings of embarrassment and distress clouding my thoughts throughout the day. However, in the face of this adversity, I found the strength to reflect on the incident and channel my emotions into a message of accountability and change. Albert Heijn, as a loyal customer, I urge you to prioritize training and support for your employees, ensuring that situations like mine are handled with empathy and respect. Though the incident left me hesitant to return to the store, I choose to focus on the positive outcomes of this experience - the opportunity for growth, learning, and the power of speaking up for what is right. I believe in the potential for healing and transformation, and I look forward to seeing Albert Heijn uphold their commitment to customer care and service excellence. Together, we can turn moments of adversity into catalysts for positive change and create a shopping experience where every customer feels valued and respected. Thank you for listening and for being a partner on this journey of growth and gratefulness.
L Lan P
154 days ago

Exceptional Service at AH Cavendish Almere: A Customer’s Perspective

I recently visited AH Cavendish Almere and experienced exceptional service from the checkout operator. Their efficiency and professionalism made my shopping experience truly delightful. I was amazed by how smoothly and quickly the checkout process went, thanks to the operator's friendly demeanor and swift actions. What stood out the most was the operator's attention to detail and willingness to assist me with any questions I had. Their positive attitude and willingness to go above and beyond left a lasting impression on me. I left the store feeling valued as a customer and appreciated for my patronage. I highly recommend AH Cavendish Almere, not only for its quality products but also for the outstanding customer service provided by their dedicated staff. It's refreshing to encounter such a high level of care and consideration in today's fast-paced retail environment. Thank you, AH Cavendish Almere, for setting a remarkable standard in customer satisfaction.
L Lan P
154 days ago

AH.nl Made My Shopping Experience Memorable!

When I visited AH Cavendish in Almere, I had the pleasure of meeting a standout checkout operator. Her efficient and friendly service really made my day. However, I also had the misfortune of encountering a less than pleasant experience with one operator. Despite this, I remain a loyal customer. The exceptional service of one employee doesn't define the entire shopping experience, and I appreciate the efforts of those who consistently go above and beyond.


AH.nl is an online grocery shopping platform that offers a convenient and hassle-free way to order groceries from the popular supermarket chain Albert Heijn. With AH.nl, customers can browse through a wide range of products and have them delivered right to their doorstep. This editorial review will provide insights into various aspects of AH.nl, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Convenient and time-saving way to shop for groceries
    • Wide selection of products available
    • Flexible delivery options
    • Easy-to-use website with intuitive navigation
    • Regular promotions and discounts
  • Cons:
    • Delivery fees may apply for certain time slots
    • Occasional issues with product availability
    • Limited delivery areas

User Experience

The user experience on AH.nl is remarkably smooth and user-friendly. The website features a clean and intuitive design, allowing customers to easily navigate through different product categories and search for specific items. Additionally, the streamlined checkout process ensures a hassle-free shopping experience. Delivery time slots are clearly displayed, allowing users to choose the most convenient option. However, some users have reported occasional technical glitches and slow loading times, which can be a minor inconvenience.

Pricing and Value for Money

AH.nl offers competitive pricing for its wide range of products. While some items may have slightly higher prices compared to local stores, the overall value for money is good considering the convenience and time saved by utilizing the online shopping platform. Regular promotions and discounts help customers save even more on their grocery expenses. However, it is important to note that delivery fees may apply for certain time slots, which should be taken into account when considering the total cost.


There are a few popular alternatives to AH.nl in the online grocery shopping market. Companies such as Picnic, Jumbo, and Picnic offer similar services with their own unique advantages. Customers may choose these alternatives based on factors such as pricing, delivery options, and product selection.

Customer Service

AH.nl prioritizes customer satisfaction and has a dedicated customer service team to address queries and concerns. Customers can reach out to the support team via phone or email. However, some customers have reported longer response times during peak hours, which could lead to delays in issue resolution.

Product Quality and Selection

AH.nl offers a wide selection of products, including fresh produce, pantry essentials, household items, and more. The products are of good quality and sourced from reputable suppliers. However, occasional issues with product availability have been reported, leading to substitutions or out-of-stock items. Nevertheless, AH.nl strives to provide the best possible selection to its customers.

Website Usability

The AH.nl website is designed with user convenience in mind. The intuitive interface allows for easy navigation and quick access to desired products. The search function is efficient and accurate, making it simple to find specific items. The website also features helpful filters and sorting options to further streamline the shopping experience. However, occasional technical glitches and slow loading times have been reported, which can hinder the overall usability.

Returns and Exchanges

AH.nl has a straightforward returns and exchanges policy. If a customer is unsatisfied with a product, they can contact customer service within a specified timeframe for a refund or exchange. However, it is important to note that certain perishable items, such as fresh produce, may have different return requirements due to their nature.

Promotions and Discounts

AH.nl regularly offers promotions and discounts to help customers save on groceries. These can include special discounts on specific products, bulk-buy discounts, or loyalty program rewards. Customers can easily find and take advantage of these promotions on the AH.nl website or through promotional emails.


AH.nl has gained a strong reputation in the online grocery shopping market. As a part of the well-established Albert Heijn supermarket chain, it is known for its commitment to quality products and reliable service. While occasional issues may arise, overall customer satisfaction with AH.nl is high, contributing to its positive reputation.

Payment Options

AH.nl offers various payment options to cater to different customer preferences. These options include credit cards, debit cards, and iDEAL (a popular online payment method in the Netherlands). The secure payment gateway ensures the safety of customers' personal and financial information.

Loyalty Programs

AH.nl offers a loyalty program called "Bonus Card" that allows customers to earn points on their purchases. These points can be redeemed for discounts on future orders. The loyalty program provides an added incentive for customers to continue using AH.nl for their grocery shopping needs.

Customer Reviews

Customer reviews of AH.nl are generally positive, highlighting the convenience, wide product selection, and reliable delivery service. Users often appreciate the user-friendly website and the ability to order groceries from the comfort of their homes. However, some negative reviews mention occasional issues with product availability or substitutions.

Community Involvement

AH.nl actively participates in community initiatives and social responsibility programs. The company supports local charities, promotes sustainability, and aims to reduce food waste. Through these efforts, AH.nl demonstrates its commitment to making a positive impact on the community it serves.

Shipping and Costs

AH.nl offers flexible delivery options, allowing customers to choose their preferred time slots. However, delivery fees may apply for certain time slots, and minimum order requirements may exist depending on the delivery area. These costs should be considered when evaluating the overall value of using AH.nl for grocery shopping.

In conclusion, AH.nl provides a convenient online grocery shopping experience with a wide selection of products and competitive pricing. While there may be occasional issues with product availability and technical glitches, overall user satisfaction remains high. With its commitment to quality, reliable service, and community involvement, AH.nl continues to establish itself as a trustworthy and reputable online grocery shopping platform.