★★★★★
eSIMple
Discovering Airalos eSIM service has truly been a gamechanger in my travel experiences. With the desire to share my review for airalo.com I cannot stress how effortlessly I activated and utilized this innovative eSIM. My most memorable experience was during my travels in China. With the eSIMs builtin VPN I not only accessed everything I needed but also had the unique advantage of appearing as if I were in Singapore. This offered a remarkable layer of security and access that I had never encountered before. One of the aspects that truly stood out to me was the seamless access to all the apps and websites that I would typically use back home. The convenience and reliability of being able to navigate my digital world while exploring a new country is truly invaluable. I am genuinely impressed with Airalos eSIM service and wholeheartedly recommend it to anyone seeking a convenient secure and dependable solution for staying connected while traveling. It has undoubtedly simplified and enhanced my travel experiences in ways I never could have imagined. In conclusion Airalos eSIM epitomizes convenience and reliability providing an unmatched level of access and security that has not only met but exceeded my expectations. My travels have been enriched by this innovative technology and I am confident it will do the same for others. I wholeheartedly recommend Airalos eSIM service for anyone seeking a seamless and secure means of connectivity while traveling.
★☆☆☆☆
I purchased data while in Turkey for
Arranging connectivity while traveling is usually a top priority for me and thats why I decided to give airalo.com a try during my recent trip to Turkey. The idea of purchasing data through an eSim sounded like a convenient option but unfortunately my experience left much to be desired. Upon purchasing the eSim I found the setup instructions to be minimal and not very userfriendly especially for my Android phone. Despite contacting their support team and following their additional instructions I still found it challenging to get the eSim up and running. In fact it took three techsavvy individuals including myself several hours to try and set it up only to find ourselves at a dead end. Frustrated with the entire process I reached out to Airalo and expressed my concerns. I was initially informed that I would receive a refund within 30 days due to the issues I encountered with the eSim. However despite their assurance the 30 days passed and I found myself still waiting for my money to be returned. The entire experience left me feeling dissatisfied and inconvenienced. As someone who values efficiency and functionality I was disappointed by the complications I faced. The promise of a refund not being fulfilled further added to my frustration. In conclusion based on my experience I would advise others to approach the use of Airalos eSim with caution especially if they are Android users. Additionally individuals considering this service should be prepared for potential setup challenges and the possibility of delays in receiving refunds. Unless improvements are made to enhance the user experience I would not recommend this service particularly for Android users or those with little patience for technical setup procedures.
★☆☆☆☆
terrible support
My Disappointing Experience with Airalo.com A Cautionary TaleLet me share my candid review of Airalo.com a platform that markets itself as a convenient alternative to traditional physical SIM cards. On the surface it seemed like an ideal solution for my international travel needs. However my experience with the service fell far short of the promises made leaving me deeply dissatisfied. One of the most frustrating aspects of my interaction with Airalo was their support system. Despite encountering multiple issues I found myself grappling with the realization that support was exclusively offered through email. This unilateral communication channel not only prolonged the resolution process but also left me feeling isolated and unheard. Compounding the support issue was the quality of the instructions provided. Far from being userfriendly or easily understandable these guidelines were in my experience cryptic and convoluted. Navigating through vague directives only added to my mounting frustration and impediments in accessing the service. As a consumer I value transparency and accessible support both of which were sorely lacking in my encounter with Airalo. Regrettably my unsatisfactory experience with Airalo has compelled me to pledge that I will not avail myself of their services in the future. Moreover I feel compelled as a conscientious consumer to discourage others from engaging with this platform. The inconvenience and disillusionment I faced are not something I would wish upon anyone else. Reflecting on my ordeal I strongly advise against relying on Airalo for your connectivity needs. My hope in sharing my story is to forewarn others and prevent them from undergoing the same disappointing trajectory that I did. As a traveler in an increasingly interconnected world I believe it is paramount for companies to provide reliable and effective solutions neither of which in my experience were delivered by Airalo. In conclusion while Airalo.com may appear to offer a convenient virtual SIM alternative my personal encounters have been profoundly disheartening. As such I would urge potential customers to approach with caution and if possible seek alternative solutions to fulfill their communication requirements while traveling internationally.
★☆☆☆☆
The app left me without internet at a
A Disappointing Experience with Airalo My Honest ReviewI recently had a disappointing experience with the Airalo app that left me without internet access during a crucial period. I was in urgent need of internet connectivity and I had high hopes for the app to provide a reliable solution. However instead of resolving my issue the app caused a serious inconvenience and wasted my precious time. The situation was so dire that I had to resort to purchasing an internet package from another provider to meet my immediate needs. Frustrated and dissatisfied with the experience I promptly requested a full refund from Airalo emphasizing the significant inconvenience and financial burden their app had caused me. I made it clear that unless my refund request was fulfilled I would remove the Airalo app from my phone altogether. To my dismay my refund request was denied by Airalo leaving me deeply dissatisfied with their customer service and the performance of their app. As a result I made the decision to remove the app from my device. Though I incurred a cost of 11 USD for a service that failed to deliver as promised I find solace in the fact that I am now free from the persistent problems and subpar service quality that accompanied the app each time I attempted to use it. Reflecting on this experience I am disheartened by the letdown I faced with Airalo. As a consumer I value reliable and efficient services especially when they are essential to my daily life. In this regard Airalo fell short of meeting my expectations and left me grappling with the aftermath of their apps malfunction. Moving forward I have chosen to seek alternatives that prioritize customer satisfaction and deliver on their promises without compromise. In conclusion my encounter with Airalo has undoubtedly left a bitter impression and I sincerely hope that the company reevaluates its approach to customer service and app functionality to prevent others from facing similar disappointments in the future. For now I am actively exploring other options that align with my needs and provide the seamless experience I deserve. Overall my engagement with Airalo was far from satisfactory and I am compelled to share my candid experience to caution fellow consumers about the pitfalls I encountered. I remain optimistic that my feedback will contribute to constructive improvements within the industry ultimately leading to enhanced customer experiences and greater trust in the services offered.
★★☆☆☆
Worked8230..then didn8217t.
A Disappointing Experience with Airalo An Honest AccountWhen I first came across Airalo I was intrigued by the concept of eSIMs and how they could potentially change the way we stay connected while traveling. With an upcoming 6week trip to Asia I saw it as the perfect opportunity to give it a try. During the initial days of my trip the Airalo eSIM worked like a charm. I had seamless connectivity and it truly enhanced my travel experience. However my enthusiasm was shortlived. After 17 days the eSIM inexplicably stopped working leaving me frustrated and disconnected in a foreign land. Seeking a solution I turned to Airalos online support. To my dismay the assistance I received was unhelpful at best. Despite diligently trying all of their suggestions to restore the connection I found myself back at square one with no resolution in sight. What particularly added to my disappointment was the lack of followup from their support team after I conveyed my unsuccessful attempts. As someone who relies heavily on having reliable mobile connectivity during travel this experience shattered my trust in Airalo. The very reason I had chosen Airalo for my extended trip was because I wanted a solution I could depend on sadly it failed to deliver when I needed it the most. Looking back I understand the vital importance of a consistently reliable communication tool during travels especially in regions where language barriers and unfamiliarity with local infrastructure can make troubleshooting a challenge. Unfortunately Airalo fell short in ensuring that reliability and it ultimately impacted my travel experience significantly. While I still see the potential in the concept of eSIMs and the convenience they promise my personal encounter with Airalo has left me hesitant to explore similar options in the near future. As I plan my future trips having a dependable mobile connection will remain a top priority and I hope to find a service that truly stands by its commitment to uninterrupted connectivity. In conclusion my encounter with Airalo though initially promising ultimately led to a letdown. As a traveler who values reliable and efficient solutions I sincerely hope that others will have better experiences and that Airalo takes steps to improve the reliability of their service for the benefit of their customers.
★☆☆☆☆
Bought eSIM for my trip to Nigeria
Elevating Your Trip to Nigeria with Airalos eSIMWhen planning my trip to Nigeria I wanted to avoid the hassle of getting a local SIM card at the airport. After some research I stumbled upon Airalo.com and decided to purchase an eSIM for 2GB at the reasonable price of 15USD. However the experience took an unexpected turn. Upon arrival instead of enjoying the promised 4G speed I found myself stuck with a sluggish 3G connection for the first few hours. Disappointed by this discrepancy I reached out to Airalo support hoping to resolve the issue. To my dismay their initial response attributed the problem to my location. However this explanation didnt sit right with me especially when I inserted a local SIM and instantly gained access to a blazing 5G network. This stark contrast led me to question whether Airalo was being misled by MTN or if their services simply werent optimized for Africa. In an unexpected turn of events Airalos support team eventually acknowledged an issue with their upstream provider leading them to credit me 14USD for future purchases. This gesture while appreciated left me pondering the reliability of Airalos services especially in the context of my travels to Africa. Reflecting on my experience I would recommend exercising caution when considering Airalo for eSIM services in Nigeria. While the credited amount may find better applicability in other countries the uncertainty surrounding their services efficacy in Africa gives me pause. Perhaps in different global locations Airalos services may offer a more seamless and reliable experience. In conclusion my experience with Airalos eSIM for Nigeria was met with initial setbacks and eventual reconciliation leaving me with mixed feelings about their effectiveness in the region. While the concept of eSIMs is innovative and convenient for travelers the disparity between advertised and actual service quality warrants a more cautious approach to using Airalo in Africa.
★☆☆☆☆
Unworthy company. Scam
Uncovering My Disappointing Experience with Airalo A Cautionary TaleMy recent encounter with Airalo left me feeling utterly disillusioned and I feel compelled to share my disheartening experience. In my quest for an eSIM to facilitate seamless connectivity during my stay in Argentina I turned to Airalo hopeful for a reliable solution. However my optimism soon turned to frustration when I discovered that the eSIM I had purchased was actually sourced from Chile not Argentina as I had expected. The Disheartening RevelationUpon realizing the mismatch I promptly raised my concerns with Airalo anticipating a swift resolution. Regrettably my hopes were met with disappointment as the company not only failed to acknowledge their error but adamantly refused to offer a refund or provide me with the correct eSIM from Argentina. This obstinate behavior was both perplexing and deeply frustrating leaving me feeling deceived and undeniably shortchanged. A Lesson LearnedMy interaction with Airalo has undeniably shattered my trust in their integrity as a service provider. What initially seemed like a convenient means to secure an eSIM transformed into a distressing ordeal tarnishing my expectations and casting a shadow of doubt on Airalos credibility. As a consumer I strongly advise exercising great caution when considering Airalo for your eSIM needs and I implore others to approach their services with skepticism and vigilance. Final ThoughtsMy frustrating experience with Airalo serves as a stark reminder of the pitfalls that can accompany online transactions. In an age where convenience often beckons from the digital realm it is essential to remain vigilant and discerning. As for Airalo I sincerely hope that my ordeal serves as a wakeup call prompting them to reassess their practices and prioritize transparency and customer satisfaction. I urge fellow consumers to approach Airalo with caution considering alternative eSIM providers to avoid the distress and disillusionment that has overshadowed my recent experience. Trust is a precious commodity and it is paramount that it is upheld with integrity and sincerity.
★★★★★
Unparalleled Simplicity and Reliability
Let me start by saying that my experience with airalo.com has been nothing short of excellent. I recently had the opportunity to use their eSIM service and I must say it was an absolute gamechanger for me. The simplicity and straightforwardness of the entire process were truly remarkable. From the moment I purchased the eSIM to its activation everything worked seamlessly. I was amazed at how effortless it was to set up and it worked perfectly from the getgo. I didnt encounter a single issue throughout the entire process and that in itself speaks volumes about the reliability of airalo.coms eSIM service. Not only was the eSIM easy to use but it also proved to be incredibly dependable. As someone who relies heavily on a stable and consistent mobile connection I was thoroughly impressed by the uninterrupted service that airalo.com provided. Its safe to say that I never once had to worry about signal loss or connectivity issues during my time using the eSIM. What truly stands out about this experience is the certainty that I will be a returning customer. The convenience and peace of mind that airalo.coms eSIM has brought to my mobile usage are unmatched. I can confidently say that in the future whether for travel or everyday use airalo.com will be my goto for eSIM services without a second thought. In conclusion if youre on the lookout for a hasslefree reliable eSIM solution look no further than airalo.com. Their commitment to simplicity coupled with unwavering reliability has undoubtedly won me over as a loyal customer.
★★★★★
Enhanced Travel Experience with Airalo8217s eSIM Service
As an avid traveler I am thrilled to share my positive experience with Airalos eSIM service. Traveling is my passion and finding reliable connectivity is essential for me. Discovering Airalo has significantly improved my travel experiences and I cant wait to tell you all about itFirst and foremost the convenience of using Airalos eSIM service is unmatched. The process is straightforward and the installation of the eSIM is incredibly simple. Whether I was in Turkey Bosnia and Herzegovina or Spain I encountered no issues with connectivity. In fact the network stability in Turkey the excellent connection in Bosnia and Herzegovina and the superb service in Spain exceeded my expectations. One of the standout aspects of Airalo is the variety of countries covered by their service. With a wide range of countries available I had no trouble staying connected during my travels. Additionally the tariffs offered by Airalo are very competitive and using the promo code ANDREI3821 gave me an extra 3 discount on my first order making it a fantastic deal. Before embarking on your next trip I highly recommend preinstalling Airalos eSIM. This simple preparatory step will ensure that you have seamless connectivity as soon as you arrive at your destination allowing you to focus on enjoying your travels without any connectivity concerns. In conclusion I wholeheartedly recommend Airalo to fellow travelers. The ease of use extensive coverage and competitive tariffs make it a top choice for anyone seeking reliable connectivity during their adventures. Bon voyage to all fellow travelers with Airalo your connectivity needs are in great hands
★★★★☆
First time using an esim
As a seasoned traveler I pride myself on being wellprepared for my adventures. However when I decided to try an eSIM for the first time during my trip to South Africa I couldnt help but feel a bit apprehensive. After researching various providers I stumbled upon airalo.com and decided to give it a shot. To my delight the entire experience turned out to be a gamechanger. One of my initial concerns revolved around the reviews citing poor customer support. Nevertheless I found the support team to be incredibly fast and responsive. I even witnessed their efficiency when a fellow traveler encountered a minor snag while downloading the eSIM. Despite not being available 247 the support team swiftly resolved the issue within a day leaving a positive impression on both of us. Their helpfulness truly saved the day and I appreciated their dedication to ensuring a seamless experience. Upon purchasing the eSIM through the userfriendly app I did find the installation instructions slightly unclear however once I managed to download everything a couple of days before my trip the eSIM seamlessly connected to the local network upon my arrival in South Africa. Throughout my time there I experienced no dropouts and enjoyed exceptional performance allowing me to stay connected effortlessly. As I have just returned to London Heathrow the process of reverting to my normal 02 sim was a breeze. Reflecting on my data usage I realized that I overestimated my data needs. Despite opting for a 10GB package I only ended up using less than 4GB in two weeks thanks to the widespread availability of WiFi in cafes restaurants and accommodations. In the future I plan to purchase a smaller data package and extend it as needed a flexibility facilitated by the realtime usage display on the app. Overall this experience has completely surpassed my expectations. I highly recommend airalo.com to fellow travelers and would undoubtedly use their services again. The convenience reliability and costeffectiveness of their eSIM made my trip to South Africa even more enjoyable and I am eager to explore more destinations with the assurance of seamless connectivity provided by airalo.com.
★☆☆☆☆
Worthless 8211 money wasted
A Disappointing Experience with Airalos eSIM ServiceAs a frequent traveler I rely on eSIMs for convenient and reliable mobile connectivity during my trips. When planning my recent visit to Tunisia I decided to try Airalos eSIM service based on positive recommendations from fellow travelers. However my experience with Airalo turned out to be utterly disappointing to say the least. Upon purchasing and attempting to use the eSIM for my trip I encountered a multitude of issues. Despite following the activation instructions diligently the eSIM refused to function leaving me disconnected and stranded in an unfamiliar setting. This not only caused immense frustration but also hindered my ability to stay connected with my loved ones and navigate the local terrain efficiently. Compounding the issue further was the absence of responsive customer support. Despite my repeated attempts to seek assistance from Airalo I found myself adrift without any guidance or resolution in sight. The lack of accessible customer service significantly exacerbated the ordeal leaving me feeling isolated and stranded in a foreign country with a nonfunctional eSIM. Moreover the absence of adequate tutorials or troubleshooting resources added to my dismay. As a techsavvy individual I expected to find comprehensive resources or guides that could help me troubleshoot the eSIM issue independently. Regrettably Airalos platform lacked such resources leaving me grappling with an unresponsive eSIM and no avenue for selfassistance. The absence of a refund policy further amplified my dissatisfaction with Airalo. Despite the eSIMs blatant nonperformance and the distress it caused during my trip the lack of a refund compounded my financial losses and soured my overall experience with the company. In response to my grievances Airalos handling of the situation only exacerbated my frustration. Their inability to locate my purchase history and the apparent incompetence in addressing my concerns demonstrated a lack of professionalism and a disregard for customer satisfaction further deepening my disillusionment with their services. In light of my exasperating experience I wholeheartedly advise fellow travelers to exercise caution when considering Airalos eSIM service. The significant shortcomings in product functionality customer support resource availability and postpurchase assistance render Airalo a subpar choice for eSIM provision. I strongly encourage prospective customers to explore alternative eSIM providers that prioritize reliability customer support and overall user satisfaction steering clear of the disappointments that befell my experience with Airalo.
★★★★★
Reliable and Perfect for TravelingUninterrupted Connectivity Anywhere
My experience with Airalo.com was nothing short of perfect. I purchased their service for my recent trip to Vietnam and to my delight it worked flawlessly even in the most remote areas. The convenience and reliability it offered were truly impressive and made my travel experience entirely stressfree. Global CoverageOne of the most remarkable aspects of Airalos service is its expansive coverage. During my trip I ventured into some offthebeatenpath locations and I consistently had strong reliable connectivity. This level of global reach is truly exceptional and sets Airalo apart from other options on the market. It was reassuring to know that regardless of where my travels took me I could stay connected with ease. Seamless ExperienceThe ease of using Airalos service also deserves acclaim. The process of purchasing and activating the plan was remarkably straightforward. The userfriendly interface of their website and app made it a hasslefree experience from start to finish. Recommendation Without HesitationAfter my positive experience with Airalo I wholeheartedly recommend their service to any traveler looking for reliable and seamless connectivity. Its a gamechanger especially for those who frequently find themselves exploring remote or unfamiliar destinations. With Airalo you can embark on your adventures with the assurance that youll remain connected wherever you go. Im grateful for the peace of mind it provided throughout my journey and Ill certainly be using their service for all my future travels. In conclusion Airalo exceeded my expectations and made my trip to Vietnam all the more enjoyable. If youre seeking uninterrupted connectivity during your travels look no further than Airalo. Its a decision you wont regret.
★☆☆☆☆
I was scammed from Airalo. They only gave me 50 of the data package I paid for.
Airalo seemed like the perfect solution for my data needs while traveling but unfortunately my recent experience left me feeling scammed and deeply disappointed. I had been a loyal customer utilizing their services multiple times without any issues. However my last encounter with Airalos data packages left me stranded in Brazil with only half of the data I had paid for. I had purchased a 2GB data package from Airalo excited to stay connected during my travels. Upon activating the package the carrier instantly sent me a message confirming that I had only been allocated 1GB of data. Initially I brushed it off hoping it was just a minor glitch. However as I began using the data I quickly realized that I was indeed shortchanged. Once the 1GB was depleted I found myself in a foreign country without any means to order an Uber or access important information. Frustrated and feeling cheated I reached out to Airalos customer service department for assistance. Much to my dismay their response was less than satisfactory. They refused to acknowledge the discrepancy or provide any form of refund citing their policy that only issues with service quality warranted any form of compensation. This rigid stance left me feeling powerless and vulnerable especially since I had paid for a 2GB package and received only half of what was promised. What I experienced felt like the classic bait and switch tactic a clear case of deceptive trade practices that ultimately left me the customer feeling scammed. It was disheartening to witness a service I had entrusted and relied on previously take such a disappointing turn. I couldnt help but feel a deep sense of betrayal given the convenience and reliability I had come to associate with Airalo. While their platform indeed offers a convenient solution for travelers in need of data connectivity my experience serves as a cautionary tale for anyone considering using their services. Despite the convenience they offer it was evident that I could no longer trust them to deliver on their promises. My hope is that by sharing my experience others may approach Airalos services with caution and be wary of the potential for receiving less than what they have paid for. In conclusion fellow travelers while the concept of Airalos data packages may seem appealing my unfortunate experience highlights the importance of thoroughly scrutinizing their offerings and being acutely aware of the possibility of being shortchanged. Its a disheartening realization to come to terms with especially after being a loyal customer. Nevertheless I hope that my experience will serve as a warning to others prompting a careful evaluation of their data needs and the service provider they choose to rely on while traveling.
★☆☆☆☆
AIRALO ESIM 8211 It is not worth the trouble
It is not worth the trouble. On a 10 day vacation to Mexico I could connect but it was a waste of time 3 days after requesting help support I did receive a email which was not successful. I not have a esim on my phone which I cannot delete. I ended paying for a att sim which worked flawless. I feel airalo is very bad. DONOT WASTE YOUR TIME AND MONEY. RIP OFF
★☆☆☆☆
Took me a whole day to installtheir
Took me a whole day to installtheir installation process and understanding of the two cellular data differences is so complicated and you dont understand why need to choose name for the cellular datas and then the difference between them and its just annoying.so frustrating to get it to work with long instructions.
★☆☆☆☆
I would NOT recommend this company
I would NOT recommend this company. Was suggested as an e sim for Vietnam and Cambodia. The Cambodia e sim did not work at all. It was NOT user error as it worked intermittently in Vietnam. Customer service shocking and they refused to refund me. Id look for a better company who can deliver what youve paid for. See their encouraging reply below but I did try and e mailed a few screen shots as they suggested. Gave up in the end and have deleted the app. Good luck
★★☆☆☆
Great idea but doesn8217t always work and terrible customer services experience
I love the idea and Ive used Airalo before with some success more expensive than a local SIM but also more convenient. However my latest experience was poor the coverage in Cambodia was so bad as to be useless so I had to buy a local SIM from a shop. I emailed Airalo customer services requesting a refund but they were totally unhelpful basically blaming me for installing it wrongly and demanding I run a series of tests on my phone. Not worth the effort. Sadly I wont use it again.
★☆☆☆☆
Unraveling My Disappointing Experience with Airalo8217s ESim Support
My recent encounter with Airalo as an eSim provider left me grappling with frustration and disappointment. In preparation for an upcoming vacation I eagerly purchased 2 eSims from Airalo harboring high hopes for a seamless and convenient connectivity solution. However my optimism was swiftly overshadowed by a series of exasperating issues that ultimately led to a lackluster customer support experience. Upon activating the eSims and configuring the settings as directed I encountered a perplexing obstacle they were inexplicably unable to register with the local networks in the destination country. Despite my best efforts and meticulous adherence to the prescribed settings the eSims obstinately refused to facilitate the muchneeded network access. In my exasperation I turned to Airalos customer support for assistance fervently hoping for a resolution to my predicament. Regrettably what ensued was a disillusioning ordeal characterized by unresponsiveness and unhelpfulness. The supposedly reassuring avenue for troubleshooting and guidance provided little solace leaving me grappling with the disheartening realization that my connectivity concerns were far from being assuaged. The elusive support teams approach compounded my frustrations. Rather than offering meaningful assistance in rectifying the connectivity issue their purported solution revolved around a conditional refund contingent upon the submission of settings an ostensibly arduous task particularly given my subsequent transition to an alternative eSim provider. This predicament underscored the glaring inadequacy of Airalos support infrastructure and left me disillusioned with their purported commitment to customer satisfaction. In the wake of this disheartening experience one resounding sentiment lingers a palpable sense of discontentment and a cautionary tale for prospective consumers. I fervently implore individuals seeking reliable eSim solutions to exercise prudence and deliberate discernment. While Airalo may market itself as an appealing option my firsthand encounter underscores the critical importance of meticulous research and deliberation before entrusting ones connectivity needs to a service provider. In light of the myriad frustrations and disappointments that punctuated my engagement with Airalo I am compelled to echo a sentiment of caution to fellow consumers. As I navigate the realm of eSim providers in search of a reliable and supportive ally for my connectivity needs my experiences with Airalo serve as a sobering reminder of the pivotal nature of attentive and empathetic customer support. Regrettably in this regard Airalo faltered leaving an indelible mark of dissatisfaction and disillusionment. In closing I assert my perspective as a cautionary tale urging individuals to tread cautiously in their pursuit of eSim services and to scrutinize the dimensions of customer support as a nonnegotiable facet of their decisionmaking process. While Airalo may boast an enticing facade my narrative stands as a testament to the sobering reality that lurks beneath the veneer a reality fraught with unfulfilled promises and an absence of meaningful support in times of need.
★☆☆☆☆
Appalling customer service
I contacted their customer service rep through the app after my global ESIM card wasnt working correctly. We messaged back and forth for hours whilst they kept advising they needed a few minutes more to check and troubleshoot the issue. This went on all day. Once I asked for a refund they ignored me and stopped replying to my messages asking for an update. Its been 4 days now and still no reply on the app. I then emailed them and received another generic response about troubleshooting and getting a specialist team in touch. Once again I was ignored after I explained the ESIM is still not working and Id like a refund. It feels to me their policy is to pretend you dont exist if you request a refund. I feel completely scammed and just want my purchase refunded.
★☆☆☆☆
Acaban de intentar conectarme 450 sin
Acaban de intentar cobrarme 450 sin haber pedido nada no solicitado nada no s de dnde han sacado los datos. Os denunciar con Preicojurdicos.
