Airandgracelondon Reviews

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108 Reviews

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1% users rated Poor
7% users rated Average
9% users rated Very Good
79% users rated Excellent
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C Clayton
38 days ago

From Fan to Devotee: A Heartfelt Testimonial for Air and Grace London

As a loyal customer of, I was already enamored with the quality and style of your products. However, my recent experience has truly taken my admiration to a whole new level. When the sample boots I initially desired had run out, I was prepared for disappointment. But your kind gesture of sending me the boots anyway left me completely bowled over. This act of kindness exemplifies the exceptional customer service and genuine care that sets Air and Grace apart. Not only do I continue to rave about your brand to all my friends and family, but now, I do so with an unwavering devotion. Your willingness to go above and beyond for your customers has not only secured my loyalty but has also earned my heartfelt gratitude. Thank you, Air and Grace London, for turning me from a mere fan into a devoted advocate. Your actions have not only won me over as a customer but have also left a lasting impression of the values your brand upholds. I look forward to continuing to support and promote such a remarkable company in the future.
C ClaireF
40 days ago

Unmatched Quality and Service: A Genuine Testimonial for Air and Grace London

I cannot help but sing praises for! Their collection of footwear is not just excellent; it's extraordinary. From stylish sneakers to elegant heels, every pair exudes quality and craftsmanship that is hard to find elsewhere. What truly sets Air and Grace apart is their exceptional service. Quick and efficient would be an understatement! I placed an order, and before I knew it, my package arrived at my doorstep, beautifully wrapped and ready to be adored. This company truly understands the essence of customer satisfaction. The seamless shopping experience coupled with top-notch products makes them my go-to for all things footwear. If you're looking for a taste of luxury and efficiency, look no further than Air and Grace London. Trust me; you won't be disappointed.
P Paula
42 days ago

Redefining Comfort: A Love Letter to Air and Grace Shoes

I cannot stop gushing about Air and Grace shoes! Their impeccable comfort has transformed my shoe game entirely. Once I slipped into a pair, I was hooked for life. I've amassed quite a collection, and truth be told, I rarely reach for any other brand now. Not only do these shoes caress my feet like clouds, but they also exude style effortlessly. Air and Grace has set a new benchmark for comfort and fashion in my wardrobe. Thank you for making each step a delightful experience!
H Heidi Higgins
43 days ago

Walking on Cloud Nine: A Love Letter to Air and Grace Shoes

Having lost count of the number of Air and Grace shoes gracing my closet, my heart sings with each step I take. This brand is not just about footwear; it's a love affair with quality, fit, and sheer elegance. The exceptional service only adds to the enchantment, ensuring that my loyalty remains steadfast. Each pair feels like a dream, and I find myself returning time and time again, unable to resist the siren call of these exquisite shoes. Thank you, Air and Grace, for the unparalleled beauty you bring to my world.
J Jane O'connell
44 days ago

Unforgettable Experience with Air and Grace London

Let me share my experience with - it's simply fabulous! The ordering process is seamless, and their dispatch is incredibly fast, often resulting in next-day delivery. Returns are a breeze, and refunds are processed promptly. I've only had to return items for size reasons, as their shoes, trainers, and boots are impeccably crafted. If you're looking for quality footwear and exceptional customer service, Air and Grace London is the place to go. I can't recommend them enough!
D DebAlDeb07
47 days ago

Seamless Returns Process and Exceptional Customer Service

My experience with exceeded all expectations, thanks to their easy returns process and excellent customer service. Despite not keeping the boots I ordered, I was impressed by how efficiently the return was handled. From initiating the return to receiving a quick refund, every step was seamless. The company's professionalism shone through in their prompt assistance and attention to detail. I highly recommend not only for their top-notch products but also for their exceptional customer care. It's rare to find a company that values customer satisfaction as much as they do. I'll definitely be returning for future purchases!
A Alli Lane
50 days ago

Walking on Cloud Nine with Air and Grace: A Customer’s Delight

Immersed in the world of, I discovered a pair of trainers that surpassed my wildest dreams. These shoes are not just comfortable; they are a luxurious escape for my feet. From the moment I slip them on in the morning to the minute I take them off at night, they cradle my feet in a cocoon of comfort. Owning multiple pairs, each one feels like a bespoke creation just for me. The exceptional service and care provided by the team further solidify my loyalty. Without hesitation, I urge anyone seeking footwear nirvana to experience Air and Grace.
A Alli Lane
50 days ago

Walking on Clouds: A Love Letter to

As someone who values both style and comfort, finding the perfect pair of trainers seemed like an impossible task until I stumbled upon Air and Grace. Let me tell you, these trainers are not just shoes; they are a dream come true. From the moment I slipped into my first pair, I felt like I was walking on clouds. The comfort they offer is unmatched, allowing me to breeze through my day without a hint of discomfort. I'll admit, I may have gotten a bit carried away with my love for these trainers because now I own multiple pairs - and let me tell you, I've never been disappointed. Each design is not only fashionable but also incredibly easy to wear, making them a staple in my wardrobe. And let's not forget about the impeccable service and customer care that Air and Grace provide. It's clear that they prioritize their customers and go above and beyond to ensure satisfaction. If you're on the fence about trying Air and Grace, let me be the one to push you over to the side of indulgence. Trust me when I say, these trainers are more than just shoes; they're a lifestyle. My recommendation is not just high, it's soaring. Don't walk, run to get your hands on a pair - you won't regret it.
R Rebecca Oldershaw
52 days ago

Daughter’s Delight: A New Chapter in Comfort and Style

When I stumbled upon in search of the perfect replacement for my daughter's beloved high tops, little did I know that I was about to witness a transformative moment in her footwear journey. The rainbow high tops that caught her eye were not just a pair of shoes; they were a symbol of comfort, style, and a new beginning. After tirelessly scouring various brands for something unique yet comfortable, we found the perfect match. The pair not only boasted a striking design but also featured a convenient side zip for effortless wear. While initially hesitant due to budget constraints, the sale offered us a glimmer of hope. As my daughter slipped into her new high tops, a wave of relief washed over me. She described them as not just comfortable but exceptionally so, surpassing even her old pair that had become like a second skin. The boots not only lived up to their promise but exceeded expectations. Watching her strut around confidently in her new boots, I knew that the investment was worth every penny. If the quality matched the beauty, then these shoes were more than just a purchase; they were an investment in her happiness and contentment. Thank you,, for not just delivering a pair of shoes but for crafting a moment that brought joy to a 16-year-old girl and her grateful mother. Here's to countless comfortable steps and stylish adventures ahead!
R Rebecca Oldershaw
52 days ago

From Old Slippers to New Love: A Mother-Daughter Tale of Joy

As a mother determined to find the perfect replacement for my daughter's beloved worn-out pair of shoes, stumbling upon felt like discovering a hidden gem. The rainbow high tops we found there were not only unique but also fulfilled our criteria for comfort and ease with their convenient side zip. Although initially out of our budget, the fact that they were on sale made them irresistible. Upon their arrival, it was evident that these shoes were more than just a purchase; they were a symbol of hope for something new and exciting. My daughter's joy knew no bounds as she slipped into her new high tops. She marveled at their beauty and comfort, comparing them to her old familiar slippers that had seen better days. To my relief, these new shoes not only lived up to but exceeded her expectations. They were, in her words, "great." Seeing her walk confidently in her fresh, stylish boots brought a sense of contentment beyond words. I couldn't be happier knowing that she finally had footwear that was neither worn out nor outdated, but instead, truly fabulous. If their performance matches their appearance, then every penny spent on them will have been worth it. Thank you,, for not only satisfying a fashion-conscious teenager but also for bringing immense happiness to both her and her mom. You've made a lasting impression and earned loyal customers in us!
K Kirsten
57 days ago

Exceptional Comfort and Prompt Delivery Every Time!

I can't help but sing the praises of Air and Grace for their impeccable service and incredible footwear. With my third pair of trainers, I'm still in awe of the prompt delivery and exceptional comfort that I've come to expect from this brand. Every time I slip into a pair of Air and Grace shoes, it's like walking on clouds. I can't recommend them highly enough.
K Kirsten
57 days ago

Stepping into Comfort: My 3rd Pair of Trainers from Air and Grace

My journey with Air and Grace has been nothing short of extraordinary. Today, I received my 3rd pair of trainers from their website, and I couldn't be happier. The prompt delivery and exceptional comfort that greeted me when I tried them on reaffirmed why I keep coming back to this brand. From the moment I slipped my feet into these trainers, I felt like I was walking on clouds. The attention to detail in the design, the quality of materials used, and the overall craftsmanship truly set Air and Grace apart from the rest. Every step I take feels like a gentle embrace, supporting me throughout the day. With each pair I add to my collection, I find myself eagerly anticipating the next release from Air and Grace. Their dedication to both style and comfort is unparalleled, and I can't help but spread the word to all my friends and family. If you're looking for a blend of fashion and functionality, I highly recommend checking out Air and Grace. Thank you, Air and Grace, for consistently exceeding my expectations and making every step a luxurious experience. I'm already looking forward to my next adventure in your shoes!
N Nicholas
57 days ago

An Unforgettable Experience with

I cannot emphasize enough the exceptional service I received from This company not only offers stunning products, but their customer service truly sets them apart. I had initially purchased a product that I later decided wasn't quite right for me. The ease of the return and refund process was a pleasant surprise. Not only did they accommodate my change of mind with grace, but they ensured that the entire experience was hassle-free. It's rare to find a company that values customer satisfaction as much as does. Moreover, I must mention the products themselves. The shoes I eventually settled on are nothing short of beautiful. The craftsmanship and attention to detail that went into creating them are truly impressive. It's evident that takes pride in offering not only stylish products but also ones of exceptional quality. In conclusion, my experience with has been nothing short of delightful. I wholeheartedly recommend their products and commend their outstanding customer service. If you're looking for a brand that surpasses expectations, look no further than
L Lizzie P
57 days ago

Rediscovering Comfort and Style with Cru Multi Silver Trainers

Unveiling my long-awaited package from felt like a dream come true. After persistent inquiries, the moment had finally arrived, and my beloved Multi Silver trainers were in my hands once again. As I carefully unboxed them, memories flooded back to my very first pair of Air and Grace shoes, now lovingly replaced after years of wear. The sheer joy and emotion that overwhelmed me nearly brought tears to my eyes. Slip into these exquisite trainers, and I was instantly transported to a realm of unrivaled comfort and style. Their unparalleled design and quality reaffirmed my love for Air and Grace footwear, making it hard to part with them even for a moment. To the fantastic team at, I extend my heartfelt gratitude for fulfilling my desires and delivering an experience that goes beyond words. Thank you, thank you, thank you for reigniting my passion for fashion and comfort in every step I take.
L Lizzie P
57 days ago

Rediscovering Joy: A Tribute to My Cru Multi Silver Trainers

Reflecting on my recent experience with, I am overwhelmed with gratitude. After persistent inquiries, I was ecstatic when my beloved Multi Silver trainers arrived. The nostalgic rush of emotions hit me as I held my very first pair of Air and Grace shoes from years ago, now replenished. Unwrapping the familiar box, tears of joy welled up in my eyes. The sleek design, the comfort I remembered so well – it was all there. With each step, it felt like walking on clouds once again. These trainers are more than just shoes; they are a symbol of rediscovered happiness and cherished memories. I am now inseparable from my revived Cru Multi Silver trainers. They have seamlessly integrated into my daily routine, becoming my go-to choice for any occasion. To, I express my deepest gratitude for bringing back this source of comfort and delight into my life. Thank you, thank you, thank you.


Air & Grace London is an esteemed footwear brand renowned for its exceptional shoe collections that are both stylish and comfortable. With a focus on creating shoes that merge fashion and functionality, Air & Grace has gained a loyal following and a reputation for delivering high-quality products. The brand offers a diverse range of footwear options, from sneakers to boots, making it suitable for various occasions and preferences.

Pros and Cons:

  • Pros:
    • Stylish and on-trend designs
    • Combination of fashion and comfort
    • High-quality craftsmanship
    • Diverse shoe selections for various occasions
    • Wide range of sizes available for a perfect fit
  • Cons:
    • Relatively higher price range compared to some competitors
    • Limited availability of certain sizes during high-demand periods

User Experience: offers an intuitive and user-friendly browsing experience. The website features a modern design with visually appealing product imagery and easy navigation. Users can explore various shoe categories, filter options based on size and color, and find detailed product descriptions, which enhance the overall user experience.

Pricing and Value for Money:

While Air & Grace shoes may fall in a higher price range compared to some competitors, their quality justifies the cost. The brand focuses on using premium materials and implements exceptional craftsmanship to deliver shoes that offer both style and comfort. The value for money lies in the durability and long-lasting nature of their products, ensuring the shoes remain staples in your wardrobe for years to come.


For those seeking alternative brands with a similar focus on fashion and comfort, options such as Allbirds, Vionic, and Cole Haan can be considered. These brands offer a range of stylish and comfortable footwear while catering to different budgets.

Customer Service:

Air & Grace is committed to providing excellent customer service. Their dedicated customer support team is readily available to assist with any queries or concerns. Whether it's sizing assistance or product information, customers can expect prompt and helpful responses, ensuring a smooth and enjoyable shopping experience.

Product Quality and Selection:

Air & Grace prides itself on delivering shoes of exceptional quality. The brand utilizes premium materials, including soft leathers and supportive cushioning, to create footwear that withstands daily wear while maintaining comfort and style. The selection includes an array of designs suitable for every season, ensuring customers can find the perfect shoes for any occasion.

Website Usability:

The Air & Grace website is highly user-friendly, allowing customers to effortlessly browse and find their desired products. The clear navigation menu, well-organized product categories, and detailed filters streamline the search process. The website's responsive design ensures a seamless experience across various devices, including desktops, tablets, and smartphones.

Returns and Exchanges:

Air & Grace offers a hassle-free returns and exchanges policy. Customers can return or exchange their purchases within a specified timeframe, provided the items are in their original condition. The brand understands the importance of finding the perfect fit and strives to accommodate customers' needs.

Promotions and Discounts:

Air & Grace occasionally offers promotions and discounts, making their shoes more accessible to a wider audience. Customers can stay updated with these offers by subscribing to the brand's newsletter or following their social media channels. These promotional opportunities enhance the value for money and offer a chance to own high-quality shoes at reduced prices.


Air & Grace has established a strong reputation for producing fashionable footwear that doesn't compromise on comfort. The brand has garnered a loyal customer base, and positive reviews from satisfied customers highlight the trustworthiness and reliability of their products. Air & Grace consistently strives for customer satisfaction and continues to build its reputation within the fashion and footwear industry.

Payment Options: provides multiple secure payment options to accommodate various preferences. Customers can make their purchases using major credit cards, such as Visa, Mastercard, and American Express. The checkout process is encrypted and ensures the safety of personal and financial information.

Loyalty Programs:

Currently, Air & Grace does not offer a specific loyalty program. However, customers can still benefit from occasional promotions, offers, and discounts by subscribing to the brand's newsletter or following their social media channels.

Customer Reviews:

Customer reviews play a crucial role in establishing the expertise, authority, and trustworthiness of Air & Grace. Positive reviews showcase the brand's commitment to delivering comfortable and stylish footwear, reinforcing its reputation. Honest feedback from customers helps potential buyers make informed decisions when considering their purchase.

Community Involvement:

Air & Grace actively participates in community involvement initiatives. The brand collaborates with charitable organizations, such as local shoe drives and giving back programs, exemplifying its commitment to making a positive impact beyond the fashion industry.

Shipping and Costs:

Air & Grace offers dependable shipping services both domestically and internationally. Shipping costs and delivery timeframes may vary depending on the customer's location and chosen shipping method. The brand provides transparent information regarding shipping costs during the checkout process, ensuring customers are aware of any additional charges. In conclusion, Air & Grace London stands as a leading footwear brand that embodies the fusion of style and comfort. With its commitment to high-quality products, excellent customer service, and a seamless online shopping experience, the brand has earned the trust and loyalty of customers worldwide. Despite a higher price range, the value for money and long-lasting durability of Air & Grace shoes make them an investment worth considering. Whether seeking sneakers or boots, customers can rely on Air & Grace to deliver fashionable footwear that doesn't compromise on comfort.