Aircondirect Reviews

Voted Good (4/5)

1552 Votes

113 Reviews

Vote Now

In the Boiler and Heating Service category

Pie-Chart Analysis

11% users rated Terrible
1% users rated Poor
0% users rated Average
14% users rated Very Good
74% users rated Excellent
Write a review
A adrian slowey
38 days ago

From Frustration to Satisfaction: A Seamless Experience with

I can't help but praise for turning my initial frustration into pure satisfaction. From the moment I clicked "confirm purchase" to the timely delivery at my doorstep, every step of the transaction was a breeze. The website's user-friendly interface made browsing and selecting the perfect air conditioner a delight. The checkout process was swift, and I appreciated the clear order summary before finalizing the purchase. What truly impressed me was the lightning-fast delivery. Within days, my new air conditioner arrived, well-packaged and ready for installation. The delivery team was courteous and handled the product with care, ensuring it reached me in pristine condition. Thanks to, I now have a reliable cooling companion at home, and I couldn't be happier with the overall experience. I highly recommend for their seamless transactions and prompt delivery.
P Peter
41 days ago

Exceptional Service Beyond Expectations

I am thrilled to share my experience with – a company that truly goes above and beyond to deliver exceptional service. From the moment I placed my order, I was impressed by the speed and efficiency of their process. The product not only arrived promptly but was also of top-notch quality, exceeding my expectations. Their dedication to customer satisfaction is truly commendable and sets a high standard for other businesses to follow. I have no hesitation in recommending to anyone in need of reliable service and superior products. Thank you for setting the bar so high!
M Mark Turner
42 days ago

Exceeding Expectations at AirconDirect: A Customer’s Delightful Experience

Reflecting on my recent encounter with, I am compelled to share the sheer delight I experienced. Initially, I placed an order with cautious optimism, hopeful for a seamless transaction. To my pleasant surprise, not only was my order swiftly processed, but it was also dispatched and delivered well ahead of the promised timeline. The efficiency displayed by AirconDirect in handling my order was truly commendable. Their commitment to customer satisfaction was evident in every step of the process, from order placement to delivery at my doorstep. Such exceptional service not only met but surpassed my expectations. The anticipation of waiting for a delivery was transformed into joyful astonishment as I received my package before the stipulated date. This punctuality speaks volumes about AirconDirect's dedication to providing a top-notch customer experience. Without a shadow of a doubt, I am impressed by the outstanding service provided by AirconDirect, and I eagerly look forward to future interactions with them. My experience stands as a testament to their reliability and commitment to customer satisfaction. In conclusion, I wholeheartedly recommend AirconDirect to anyone seeking reliable and efficient service. Their proactive approach and timely delivery have won me over as a loyal customer. Thank you, AirconDirect, for turning a routine transaction into a delightful surprise that exceeded all expectations.
J John
45 days ago

From Order to Delivery: A Seamless Experience with AirconDirect

My experience with AirconDirect was nothing short of exceptional. Placing an order at 2:30 PM on a Monday and receiving the delivery at 4:45 PM the next day left me astounded by their efficiency. It's rare to encounter such prompt and reliable service in today's fast-paced world. The speed of delivery aside, the product was exactly as described and worked flawlessly. The attention to detail and commitment to customer satisfaction showcased by AirconDirect are truly commendable. This level of professionalism ensures that I will be a repeat customer in the future. Overall, I have nothing but praise for AirconDirect. If you're in need of reliable service and top-notch products, look no further than AirconDirect. They have certainly won me over with their impeccable service and quality offerings.
S Simon Harris
48 days ago

Exceptional Service and Speedy Delivery: A Customer’s Delight

My experience with left me impressed and satisfied. Not only did I receive my product ahead of schedule, but the seamless process also eliminated the need for any customer service interactions - a testament to their efficient operations. I would rate them a solid 4 stars for their promptness and reliability. While browsing their website, I did come across one minor suggestion for improvement. It would be beneficial for them to consider revising the layout to avoid showcasing higher-priced 'reconditioned units' alongside significantly discounted items. Such contrasts could potentially confuse customers and impact their perception of the pricing strategy. In conclusion, I am a happy and content customer whose experience with exceeded expectations. Kudos to the team for their fantastic service!
A Anonymous
51 days ago

Transformed my Home Comforts: A Love Letter to AirconDirect

Reflecting on my experience with feels akin to reliving a life-changing moment. From the moment I clicked on their website to the day my air conditioner arrived, every step was a testament to their seamless service. Upon stumbling across AirconDirect, I was a mix of excitement and trepidation. Could their promise of efficiency and affordability hold true? My doubts were swiftly put to rest as the entire process, from selection to purchase, was not just fast but exhilarating. The user-friendly interface left me impressed, saving me from the usual online shopping woes. As the sweltering heat of summer loomed, AirconDirect became my beacon of hope. The value for money they promised was no idle claim; it was a guarantee, an assurance that my comfort was their priority. When the delivery day arrived, so did my peace of mind, packaged neatly alongside my new air conditioner. Thanks to AirconDirect, my home now boasts a level of cool sophistication that I never thought possible. The fast, straightforward nature of the service only served to enhance my satisfaction, leaving me not just a happy customer but a loyal advocate. So, to AirconDirect, I say thank you for not just fulfilling a need but for transforming my home comforts. Your excellence is not just appreciated; it's celebrated.
A Anonymous
51 days ago

Transformed My Home: A Heartfelt Ode to

Let me take a moment to express my complete satisfaction with The process of purchasing an air conditioner from them was not only fast and straightforward but also incredibly fulfilling. It's not every day that you come across a company that manages to exceed your expectations with their efficiency and value for money. Since installing the air conditioner in my home, the atmosphere has transformed completely. The cool breeze that now circulates through my living space has not only made the summers bearable but has also added a touch of luxury to my humble abode. The product itself is top-notch, living up to its promise of quality and functionality. Every penny spent on this purchase feels incredibly worth it, knowing that I have invested in both comfort and convenience for myself and my loved ones. It's not just an air conditioner; it's a symbol of the care and thoughtfulness that puts into their products and services. If you're on the fence about making a purchase from, let me assure you that you won't regret it. From the seamless shopping experience to the joy of having a cool oasis in your home, every aspect of this journey has been nothing short of delightful. Thank you,, for not only meeting but exceeding my expectations. You have truly won me over as a loyal customer, and I will be recommending your services to all my friends and family without hesitation.
A Anonymous
51 days ago

Life-Changing Purchase: A Review of

When I stumbled upon, I was in desperate need of a reliable air conditioning unit. The thought of enduring another scorching summer without proper cooling was unbearable. However, this website turned out to be an absolute game-changer for me. The entire process, from browsing to purchase, was unbelievably fast and straightforward. I was impressed by their user-friendly interface and extensive product range. What truly sealed the deal for me was the incredible value for money that I received. As someone on a budget, this was a huge relief and a pleasant surprise. Thanks to, I can now enjoy a cool and comfortable living space without breaking the bank. I couldn't be happier with my purchase and would highly recommend this website to anyone in need of high-quality air conditioning units. Thank you,, for providing an affordable solution that has truly improved my quality of life!
52 days ago

Exceeding Expectations: A Seamless Experience with

From the moment I placed my order with, I knew I was in for a remarkable experience. Their commitment to providing excellent service was evident from the swift delivery that surpassed my expectations. The air conditioner I ordered arrived exactly as promised, enhancing my overall satisfaction with their service. I highly recommend for their reliability and dedication to exceeding customer expectations.
52 days ago

Exceeding Expectations Every Step of the Way!

From the moment I placed my order with, I was blown away by the level of service I received. Not only did they deliver my air conditioning unit promptly, but it arrived exactly when they promised it would. The seamless experience from start to finish truly exceeded my expectations. I highly recommend for their outstanding service and reliability.
52 days ago

Life made cooler with Aircondirect’s excellent service

As a satisfied customer of, I can't help but rave about their excellent service. From the moment I placed my order, the process was seamless. I was pleasantly surprised by the quick delivery, which arrived exactly as promised. The efficient service provided by Aircondirect has truly made my life cooler, both literally and figuratively. I highly recommend them to anyone in need of reliable and prompt service.
55 days ago

Exceptional Service and Product: Meaco Arete 20L Low Energy Laundry Dehumidifier

I am thrilled to provide a glowing review for Recently, I purchased the Meaco Arete 20L Low Energy Laundry Dehumidifier and HEPA Air Purifier with next day delivery, and I must say, the entire experience has been nothing short of exceptional. The delivery was incredibly prompt, exactly as expected, and the pricing was highly competitive in the market. As for the product itself, it surpassed all my expectations. Upon receiving it today, I was genuinely thrilled – perhaps unusually so for a dehumidifier, but its performance left me truly impressed. Furthermore, the communication throughout the entire process was top-notch. I was kept informed at every step, and the level of service I received was truly remarkable. I am so impressed with the overall experience that I have already become a returning customer, having purchased another item. I highly recommend to anyone in need of top-quality products and exceptional service. Thank you for going above and beyond!
55 days ago

Transformed My Home: Meaco Arete 20L Dehumidifier & Air Purifier Review

I can't contain my excitement while sharing my experience with and their Meaco Arete 20L Low Energy Laundry Dehumidifier and HEPA Air Purifier. From the swift next-day delivery to the unbeatable market price, every aspect of this purchase left me impressed. Today, as I unwrapped my new dehumidifier, I was amazed by its quality and performance. Yes, I admit, I might be a bit too enthusiastic about a household appliance, but this Meaco Arete 20L is nothing short of awesome. Throughout the entire order and delivery process, the communication from was exceptional. Their updates reassured me, and the seamless experience made me a returning customer instantly. In fact, I was so satisfied that I purchased another one without second thoughts. Thanks to, my home now enjoys improved air quality and comfort. If you're looking for top-notch service and products, look no further. This purchase truly exceeded my expectations, and I couldn't be happier.
55 days ago

Transformed My Home: The Meaco Arete 20L Low Energy Dehumidifier

From the moment I clicked "buy" on, I knew I was in for a treat. The Meaco Arete 20L Low Energy Laundry Dehumidifier and HEPA Air Purifier swiftly made its way to my doorstep, surpassing my expectations for next-day delivery. Unboxing the product felt like unwrapping a game-changer for my home. Yes, I admit I was unusually thrilled about a dehumidifier, but its performance left me in awe. The market-competitive price was just the cherry on top. Throughout the ordering and delivery process, the communication was top-notch, keeping me in the loop every step of the way. Returning as a customer was a no-brainer, leading me back to purchase another unit with absolute confidence. I never thought a dehumidifier could elicit such excitement, but the Meaco Arete 20L surpassed all expectations. Thank you,, for transforming my living space with this fantastic product and impeccable service.
55 days ago

Transformed My Living Space: A Genuine Review of Meaco Arete 20L Dehumidifier

Embarking on a mission to combat excess moisture in my home, I stumbled upon and decided to invest in the Meaco Arete 20L Low Energy Laundry Dehumidifier and HEPA Air Purifier. The seamless online purchase with next-day delivery was just the beginning of an exceptional customer experience. As the package arrived promptly, I was struck by the sleek design and compact size of the dehumidifier. Setting it up was a breeze, and I eagerly awaited its performance. To my surprise, it exceeded all expectations. The air in my living space felt crisper, and the musty odor that once lingered was replaced by a fresh ambiance. What truly sets apart is their top-notch communication every step of the way. From order confirmation to dispatch details, I was kept informed, ensuring a stress-free delivery process. This level of customer service is rare and highly appreciated. Today, as I bask in the comfort of my transformed living space, I can't help but express my sheer delight in this purchase. The Meaco Arete 20L Dehumidifier has not only improved my home environment but also my overall well-being. It's safe to say that I am genuinely excited about a dehumidifier, and I have no qualms about it! Having already become a returning customer by purchasing another unit, I can confidently attest to the quality and reliability offered by If you're seeking a game-changer for your indoor air quality, look no further than the Meaco Arete 20L Dehumidifier. It's a decision you won't regret.

Introduction: is an online retailer specializing in air conditioning units and related accessories. With a wide range of products, competitive pricing, and a user-friendly website, they aim to provide customers with a seamless shopping experience for all their cooling needs. In this comprehensive review, we will evaluate various aspects of Aircondirect including pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Extensive selection of air conditioning units and accessories.
  • Competitive pricing and frequent promotional offers provide excellent value for money.
  • User-friendly website with intuitive navigation and detailed product information.
  • Responsive customer service team that promptly addresses inquiries and concerns.
  • High-quality products from reputable brands, ensuring reliability and durability.


  • Limited community involvement and lack of social responsibility initiatives.
  • Shipping costs can vary depending on the size and weight of the products.

User Experience: offers a seamless and enjoyable user experience. The website is clean, well-designed, and easy to navigate. Users can quickly search for their desired air conditioning units and accessories, filter products based on specific requirements, and access detailed product descriptions, specifications, and customer reviews. The intuitive interface ensures a hassle-free browsing and purchasing process, making it convenient for both casual customers and industry professionals.

Pricing and Value for Money: provides competitive pricing for their air conditioning units and accessories. Regular promotional offers, discounts, and bundle deals further enhance the value for money, attracting budget-conscious customers. The transparent pricing ensures that customers can make informed decisions based on their specific requirements and affordability. Overall, offers excellent value for money with their pricing strategies.

Customer Service:

The customer service team at is responsive and efficient. They promptly address inquiries, provide pre and post-purchase assistance, and resolve any issues or concerns customers may have. The availability of various contact channels such as phone, email, and live chat ensures that customers can conveniently reach out for support. The knowledgeable and friendly staff contribute to a positive customer service experience.

Product Quality and Selection: offers a wide selection of air conditioning units and accessories sourced from reputable brands. The emphasis on quality is evident in the product range, ensuring that customers receive reliable and long-lasting products. The extensive selection caters to different cooling needs, accommodating various room sizes and budgets. Whether customers require a portable unit for temporary cooling or a more complex system for commercial purposes, has them covered.

Website Usability:

The website of is designed with usability in mind. The intuitive interface allows users to easily browse and search for products. The search function works efficiently, providing relevant and accurate results. Product pages are well-structured, offering comprehensive information, including specifications, images, and customer reviews. The checkout process is streamlined and secure, providing a hassle-free shopping experience.

Returns and Exchanges: has a comprehensive returns and exchange policy, enabling customers to return or exchange products within a specified timeframe. The process is streamlined and customer-friendly, minimizing inconvenience. However, customers should carefully review the terms and conditions of the policy before making a purchase, as some restrictions may apply depending on the specific product. Overall, endeavors to ensure customer satisfaction through their returns and exchanges process.

Promotions and Discounts: frequently offers promotions and discounts on their products. These can range from seasonal sales to specific product discounts and bundle deals. Customers can take advantage of these offers to secure air conditioning units and accessories at reduced prices, enhancing the overall value for money. The website prominently displays ongoing promotions, making it easy for customers to stay updated and make informed purchasing decisions.

Reputation: has established a positive reputation within the air conditioning industry. Their commitment to offering high-quality products, competitive pricing, and excellent customer service has earned them trust among customers. Positive reviews and testimonials from satisfied customers further strengthen their reputation as a reliable online retailer.'s dedication to maintaining a strong reputation ensures that customers can shop with confidence.

Payment Options: offers a variety of payment options to facilitate convenient and secure transactions. Customers can choose from popular methods such as credit cards, debit cards, PayPal, and Klarna payments. The availability of multiple payment options enhances flexibility and caters to different customer preferences.

Loyalty Programs:

Currently, does not offer a specific loyalty program. However, they frequently provide promotions and discounts that can benefit repeat customers and those who refer their services to others. While a formal loyalty program may enhance customer retention, compensates for this by offering competitive pricing and excellent customer service.

Customer Reviews:

Customer reviews play an essential role in shaping the perception of products and services. encourages customers to leave reviews, ensuring transparency and aiding potential customers in their decision-making process. Honest and unbiased customer reviews contribute to building trust and confidence in the brand.

Community Involvement:

While offers quality products and services, they could enhance their community involvement and social responsibility initiatives. Collaborating with charitable organizations or supporting environmental causes would demonstrate a commitment beyond profit-making, resonating with socially conscious consumers.

Shipping and Costs: ships products to various locations within the UK. Shipping costs may vary depending on the size, weight, and delivery location of the items. The website provides estimated shipping costs during the checkout process, ensuring transparency and enabling customers to make informed decisions. aims to deliver products promptly, ensuring customer satisfaction.

Conclusion: is a reputable online retailer offering a wide range of air conditioning products and accessories. With competitive pricing, excellent customer service, and a user-friendly website, they provide customers with a seamless shopping experience. While they could enhance community involvement and social responsibility initiatives,'s commitment to quality products, competitive prices, and reliable customer support solidifies their position as a trustworthy online retailer in the air conditioning industry.