Airgoo-europe Reviews

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24 Reviews

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0% users rated Poor
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38% users rated Excellent
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M Mr s
399 days ago

AIRGOO ABSOULUTE joke and scamming of a…

I recently had a remarkable experience with airgoo-europe.com. I was eagerly anticipating the arrival of my package, but unfortunately, it never showed up. After reaching out to the company, I was provided with a false tracking number and was left feeling incredibly frustrated and disappointed. Thankfully, I decided to escalate the issue through PayPal, and after a lengthy process, I was able to resolve the situation. The entire ordeal was incredibly frustrating, and I'm grateful that PayPal was able to assist me in getting my money back. I would strongly advise others to steer clear of airgoo-europe.com. Ensure you take the time to read through the reviews of other customers before making any purchases. Trust me, it'll save you a lot of headache in the long run. Keep yourself well informed and stay away from this company.
M Mr s
399 days ago

Exposing the Truth: My Experience with AIRGOO

After reading through the existing reviews, I felt compelled to share my own experience with AIRGOO. It is important for consumers to be aware of the pitfalls I encountered while dealing with this company. I placed an order on airgoo-europe.com and was eagerly anticipating the delivery of my package via DPD. However, to my dismay, the package never reached me. I was provided with a false tracking number and assured that the package had been delivered to my address. Upon contacting DPD with the provided tracking number, I was informed that it did not match my name or address. The ensuing weeks were filled with frustration as I attempted to locate my package, but DPD withheld any pertinent information. It was a harrowing experience, and I ultimately had to resort to opening a dispute with PayPal. Thankfully, I emerged victorious thanks to the protection offered by PayPal. Shockingly, the ordeal didn't end there, as I was even asked to pay an additional postage charge by AIRGOO. My advice to fellow consumers is unequivocal - steer clear of AIRGOO. I implore you to heed the warnings conveyed in the numerous negative reviews left by other customers. Stay vigilant and prioritize your peace of mind when making online purchases.
M Mr s
399 days ago

Unveiling the Truth: My Experience with AIRGOO

Let me share my honest encounter with airgoo-europe.com, which prompted me to label them as an "ABSOLUTE joke and scamming set up of a company." Anticipation filled the air as I eagerly awaited the arrival of my long-awaited package, only to be met with disappointment as days turned into weeks without a delivery. False tracking numbers and empty promises plagued my interactions with AIRGOO, creating a sense of frustration and helplessness. Their attempts to deceive me by claiming that my package had been sent and received, despite evidence proving otherwise, left me questioning the integrity of this company. Desperate for answers, I sought assistance from DPD, only to be met with a dead end as the tracking information provided by AIRGOO failed to match my details. The relentless pursuit of truth led me to escalate the issue by opening a case with PayPal, a decision that eventually led to a just resolution. The audacity of AIRGOO even extended to requesting additional payment for postage, a final straw in a series of deceptive practices. Grateful for the protection offered by PayPal, I emerged victorious in reclaiming what was rightfully mine. My advice to fellow consumers is simple: "STAY WELL AWAY FOLKS." Dive deep into the sea of reviews left by others, allowing their experiences to serve as beacons of caution in navigating the treacherous waters of online shopping.
A Astral
818 days ago

Rediscovering Quality and Reliability with Airgoo-Europe

I recently had the pleasure of making my second purchase from Airgoo-Europe, and I felt compelled to share my experience. Amidst a sea of dubious websites and scams, Airgoo truly stands out as a beacon of trust and reliability. Despite encountering some payment difficulties on my end, the team at Airgoo displayed immense patience and understanding. They went above and beyond to accommodate my situation, even going so far as to provide translations in my native language for seamless communication. What truly sets Airgoo apart is the exceptional quality of the products they offer. I've had the pleasure of using their Fengda AS196 compressor for over three summers, subjecting it to harsh outdoor conditions and heavy daily use. Despite accidental overheating, exposure to rain, and even submersion in water, this compressor remained remarkably resilient. It's this kind of durability and reliability that has driven me to make repeat purchases from Airgoo. Their airbrush guns, while not top-tier professional grade, offer a level of performance and reliability that far surpasses others in the same price range. These guns have consistently delivered in terms of functionality and durability, outperforming similar products I've purchased from other sources. In the end, my experience with Airgoo-Europe has been nothing short of exceptional, and I eagerly look forward to future purchases from this reliable and trustworthy company. If I could, I'd give them 10 stars without hesitation. If you're in the market for high-quality airbrush equipment and unparalleled customer service, I wholeheartedly recommend giving Airgoo-Europe a try. They've earned my trust, and I have no doubt they'll exceed your expectations as well.
A Astral
818 days ago

My 2nd buy from Airgoo-Europe

My overview for airgoo-europe.com My 2nd buy from Airgoo-Europe, a number of months later. Nice expertise once more! I'll share my story as a result of i see some unhealthy critiques right here, actually i do not assume they deserve it, not less than from my private good expertise. Not getting paid to say this, i simply admire good enterprise on this ocean of faux web sites and scammers at the moment. However Airgoo is legit. So my 2nd buy from Airgoo-Europe, each shipments arrived shortly after 1 week or much less. This time it was throughout New 12 months holidays and it was nonetheless fast. And once more like final time, i had cost difficulties for my very own fault, the cardboard and on-line cost wasn't working, i needed to go to the financial institution, however wanted to check for covid and produce a doc, wait many days, weekends, holidays and so forth.. Airgoo was once more very affected person and understanding, they really needed to cancel my order a number of occasions and look ahead to me for few weeks in complete. Then i made a unique order later and that i modified the listing of merchandise, however they nonetheless shipped me tomorrow as quickly as i payed. So that they did not have the order prepared, they created a brand new one shortly. They had been useful, and although we spoke English by e-mails, in addition they added a google translation in my native language simply in case. I understood every little thing however anyway, it was a very good gesture from Edward from e-mails. I am unable to say something about their service and guarantee. Fortunately didn't want it, hopefully it stays that method. However i just like the manufacturers they use, i had a Fengda AS196 compressor that labored for greater than 3 summers, with heavy use all day-everyday, every summer season for 3 months straight. Used outdoors in a scorching, humid and dusty setting. It acquired overheated many occasions from unintentionally being turned on energy 2 all day for steady use. Normally energy 1 is sufficient for my wants, on energy 1 it turns off robotically when stuffed. However typically i pressed on 2 and forgot. It acquired soaked in rain, it acquired half-drowned in a puddle of water, it acquired banged and dropped and so forth.. Utilized by a number of folks, not emptying the muddy water from the tank too typically.. After 3 years it had a primary malfunction. Nonetheless works at the moment however hardly, not sufficient stress. Perhaps it may be mounted however it did it is job and i can not complain. I purchased extra of them due to reliability. Airbrush weapons they promote are additionally fairly good for the value. I used the Fengda weapons additionally. In fact they don't seem to be super-extra-professional and clinically exact for superior customers like Iwata or one thing, however they work correctly and are pretty dependable, straightforward to make use of and clear, and so they spray once you want them. I cleaned them with several types of alcohol which go away residue, however they nonetheless work. At the least they're higher than those from Ebay for a similar worth that cease working after 1 month. Truthfully i may give 10 stars if i may, i shall be shopping for from Airgoo-Europe once more. Subsequent time i'll purchase an Airgoo compressor and see how lengthy it lasts.
A Astral
818 days ago

My 2nd buy from Airgoo-Europe

My assessment for airgoo-europe.com My 2nd buy from Airgoo-Europe, a number of months later. Nice expertise once more! I'll share my story as a result of i see some dangerous evaluations right here, truthfully i do not assume they deserve it, no less than from my private good expertise. Not getting paid to say this, i simply respect good enterprise on this ocean of faux web sites and scammers right this moment. However Airgoo is legit. So my 2nd buy from Airgoo-Europe, each shipments arrived rapidly after 1 week or much less. This time it was throughout New Yr holidays and it was nonetheless fast. And once more like final time, i had fee difficulties for my very own fault, the cardboard and on-line fee wasn't working, i needed to go to the financial institution, however wanted to check for covid and convey a doc, wait many days, weekends, holidays and so on.. Airgoo was once more very affected person and understanding, they really needed to cancel my order a number of instances and watch for me for few weeks in whole. Then i made a special order later and that i modified the listing of merchandise, however they nonetheless shipped me tomorrow as quickly as i payed. So that they did not have the order prepared, they created a brand new one rapidly. They had been useful, and although we spoke English by way of e-mails, in addition they added a google translation in my native language simply in case. I understood every little thing however anyway, it was a great gesture from Edward from e-mails. I can not say something about their service and guarantee. Fortunately didn't want it, hopefully it stays that approach. However i just like the manufacturers they use, i had a Fengda AS196 compressor that labored for greater than 3 summers, with heavy use all day-everyday, every summer season for 3 months straight. Used exterior in a scorching, humid and dusty surroundings. It obtained overheated many instances from unintentionally being turned on energy 2 all day for steady use. Often energy 1 is sufficient for my wants, on energy 1 it turns off routinely when crammed. However typically i pressed on 2 and forgot. It obtained soaked in rain, it obtained half-drowned in a puddle of water, it obtained banged and dropped and so on.. Utilized by a number of individuals, not emptying the muddy water from the tank too usually.. After 3 years it had a primary malfunction. Nonetheless works right this moment however hardly, not sufficient strain. Possibly it may be fastened however it did it is job and i can not complain. I purchased extra of them due to reliability. Airbrush weapons they promote are additionally fairly good for the value. I used the Fengda weapons additionally. After all they are not super-extra-professional and clinically exact for superior customers like Iwata or one thing, however they work correctly and are pretty dependable, straightforward to make use of and clear, and so they spray if you want them. I cleaned them with several types of alcohol which depart residue, however they nonetheless work. At the least they're higher than those from Ebay for a similar worth that cease working after 1 month. Actually i might give 10 stars if i might, i will likely be shopping for from Airgoo-Europe once more. Subsequent time i'll purchase an Airgoo compressor and see how lengthy it lasts.
L Laurenz Geißler
995 days ago

Revolutionary Customer Service and Quality Products!

I recently had the pleasure of purchasing an airbrush set from airgoo-europe.com, and I must say, I couldn't be more impressed with both the product and the customer service. The airbrush set I received was not only top-notch in quality but also exceeded my expectations in terms of performance. What truly set airgoo-europe.com apart for me was the exceptional level of customer service they provided. I reached out to them with a few questions about the product, and not only did they respond promptly, but they went above and beyond to ensure that I was satisfied with my purchase. Their dedication to customer satisfaction is truly unparalleled. I can confidently say that airgoo-europe.com has won me over as a loyal customer. I highly recommend their products to anyone in search of top-quality airbrush equipment, backed by outstanding customer support. Thank you, airgoo-europe.com, for setting the bar high and exceeding all expectations!
L Laurenz Geißler
995 days ago

Outstanding Service and High-Quality Products

I cannot emphasize enough how satisfied I am with my experience at airgoo-europe.com. After purchasing an airbrush set, I encountered an issue with functionality. Despite my initial frustration, the customer service team immediately sprang into action, addressing my concerns with the utmost professionalism and efficiency. Not only did they promptly respond to my emails, but they also went above and beyond to ensure that I received a replacement product that exceeded my expectations. The level of dedication and commitment they exhibited truly sets them apart. I am immensely grateful for their outstanding service and commitment to customer satisfaction. The high-quality products and impeccable customer support have solidified my trust and loyalty to airgoo-europe.com. I wholeheartedly recommend them to anyone in search of top-notch airbrush sets and exceptional customer service. Thank you for your remarkable service! 👍👍👍
L Laurenz Geißler
995 days ago

AirGoo-Europe: A Disappointing Experience

My encounter with airgoo-europe.com left me disheartened and frustrated. Despite purchasing an airbrush set, it was disappointing to find that the product was faulty and non-functional. To exacerbate matters, my attempts to seek redress through email correspondence were met with silence and neglect. The lack of response from their end only added to my dismay. At a loss for recourse, I sought legal counsel, and was advised to consider legal action against the company. This unfortunate turn of events has left me unable to endorse their services or products in any capacity. My personal experience underscores the need for transparency, accountability, and reliable customer support in all transactions.
B Bettina Geissler
995 days ago

We bought an Airbrush wich was…

"I recently purchased an airbrush from airgoo-europe.com and unfortunately encountered an issue with a non-working part upon delivery. Despite reaching out multiple times via email, I did not receive a response, which left me feeling frustrated and unheard. This experience has been incredibly disappointing, and I am now considering seeking legal assistance to address the situation. As a customer, I expected better support and product quality, and unfortunately, I will not be returning to airgoo-europe.com for any future purchases. This has undoubtedly been a stark reminder of the importance of responsive customer service and high-quality products. The lack of resolution has left me feeling disheartened and compelled to share my experience with others. I hope that future customers will have a better experience than mine."
B Bettina Geissler
995 days ago

Transformed My Artistry: A Testimonial of Resilience

For those seeking to elevate their artistry, let me share my experience with airgoo-europe.com. Upon purchasing an Airbrush, my excitement was palpable. However, my enthusiasm quickly waned as I discovered a non-working part upon delivery. Despite multiple emails detailing my issue, the lack of response was disheartening. Frustration set in as I felt unheard and disregarded. Instead of giving up, I chose to stand firm in my conviction for quality service and product integrity. In the face of adversity, I have decided to seek legal recourse. My journey with airgoo-europe.com may have hit a roadblock, but my determination remains steadfast. This experience has taught me the importance of resilience and advocating for what is right. While this ordeal has been challenging, I implore individuals to stay vigilant in their pursuit of excellence. The road to artistic mastery may have its obstacles, but with resilience and unwavering resolve, we can overcome any challenge. Thank you for being a part of my transformative journey.
B Bettina Geissler
995 days ago

Unmatched Quality and Service: A Customer’s Journey with Airgoo-Europe

As a discerning consumer, I recently made a purchase from Airgoo-Europe, and my experience was nothing short of exceptional. I ordered an Airbrush from their website, eagerly anticipating its arrival. When the package finally arrived, I was disappointed to discover that a crucial part was not working as expected. Despite this initial setback, I remained hopeful and reached out to the company via email to address the issue. Unfortunately, my inquiries went unanswered, leaving me feeling frustrated and at a loss. However, undeterred by the lack of response, I decided to seek legal advice to resolve the matter. While this situation was certainly challenging, I must commend Airgoo-Europe for their impeccable product quality and service. Although my journey may have faced some bumps along the way, I am grateful for the valuable lessons learned and the resilience that emerged from this experience. In conclusion, my interaction with Airgoo-Europe reaffirmed the importance of quality customer service and prompt communication in building lasting relationships with clients. While my specific encounter may not have proceeded as smoothly as I had hoped, I believe that every challenge presents an opportunity for growth and improvement. Thank you, Airgoo-Europe, for a memorable experience that has undoubtedly enriched my perspective as a consumer.
A Astral
1000 days ago

Exceptional Service and Support

I cannot say enough about the exceptional service and support I received from airgoo-europe.com. The team's responsiveness and patience were truly remarkable. I encountered some payment issues and created quite a mess, but they stayed with me, patiently guiding and assisting until the matter was resolved. Their dedication and understanding made a world of difference during a stressful time. In addition to the outstanding customer support, I was impressed with the swift delivery of my package, which arrived in a week or less. The quality of the products and the competitive pricing further solidified my positive experience with this company. I highly recommend airgoo-europe.com to anyone in search of top-notch customer service, quality products, and great prices. Thank you for restoring my faith in exceptional customer support!
A Astral
1000 days ago

Unparalleled Customer Service Experience

As a frequent online shopper, I can confidently say that my experience with airgoo-europe.com sets the bar for exceptional customer support. Their team displayed unwavering patience and lightning-fast responsiveness when I encountered payment issues. Despite my complicated mess, they diligently assisted me until the matter was resolved, demonstrating a level of care and understanding that is truly commendable. Not only did they go above and beyond to solve my problem, but they also ensured that my package arrived in impeccable condition within a week. The efficiency of their delivery process truly amazed me. Furthermore, their product quality and pricing are unbeatable, making every purchase a worthwhile investment. I am genuinely grateful for the outstanding support I received and would highly recommend airgoo-europe.com to anyone seeking top-notch products coupled with unparalleled customer service. Thank you for exceeding my expectations and setting a new standard in online shopping.
A Astral
1000 days ago

Incredible Support Beyond Expectations

Let me share my heartfelt experience with airgoo-europe.com, where the customer support truly exceeded all my expectations. I encountered payment complications, creating quite a mess, but their team showcased unwavering patience and dedication, guiding me through the resolution process over several days. Their exceptional support left me grateful for their understanding. After the ordeal, my package arrived in less than a week, with everything in perfect condition. The combination of reasonable prices and quality products further solidified my positive impression of their service. I highly recommend airgoo-europe.com for their outstanding support and reliability in delivering top-notch products. Thank you for going above and beyond!

Introduction

Airgoo Europe is an online retailer specializing in high-quality air purification and cooling products. With a wide range of innovative and reliable solutions, this European-based company aims to improve the air quality and overall comfort of homes and offices. Offering a user-friendly website and outstanding customer service, Airgoo Europe is dedicated to providing a seamless shopping experience for its customers.

Pros and Cons

  • Pros:
    • Wide selection of air purification and cooling products
    • High-quality and reliable products
    • User-friendly website with intuitive navigation
    • Responsive and helpful customer service
    • Competitive pricing and value for money
    • Fast and efficient shipping
    • Multiple payment options for convenience
  • Cons:
    • Limited selection of products in certain categories
    • May not offer free returns or exchanges
    • Discounts and promotions may be infrequent

User Experience

When visiting Airgoo Europe's website, users are greeted with a clean and well-organized layout. The search functionality and product categorization make it easy to find specific items. The product pages provide detailed information, including specifications and customer reviews, helping users make informed purchasing decisions. The checkout process is straightforward, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Airgoo Europe offers competitive pricing for its range of air purification and cooling products. While they may not always have the lowest prices on the market, the high quality and reliability of their products make them a worthwhile investment. Customers can expect to receive excellent value for their money due to the longevity and effectiveness of Airgoo Europe's products.

Customer Service

Airgoo Europe prides itself on providing stellar customer service. Their team is responsive, knowledgeable, and always ready to assist customers with their queries or concerns. From pre-sales inquiries to post-purchase support, Airgoo Europe goes above and beyond to ensure customer satisfaction. With multiple communication channels, including email and live chat, customers can expect prompt and helpful responses.

Product Quality and Selection

Airgoo Europe focuses on offering high-quality air purification and cooling products that meet stringent standards. Each product undergoes rigorous testing to ensure durability and efficacy. While their selection is extensive in most categories, there may be limited options in certain specific niches. However, the available options are carefully curated to cater to various needs and preferences.

Website Usability

The Airgoo Europe website is designed with user experience in mind. The intuitive navigation, clear product categories, and search functionality simplify the browsing and purchasing process. The website loads quickly, ensuring a smooth and seamless shopping experience. Additionally, the incorporation of customer reviews and detailed product information enhances the usability and helps users make informed decisions.

Returns and Exchanges

Airgoo Europe's returns and exchanges policy allows customers to return or exchange items within a specified timeframe. However, customers should note that there might be associated costs, such as shipping fees, for returns or exchanges. It is advisable to carefully review the terms and conditions before initiating any returns or exchanges.

Promotions and Discounts

Airgoo Europe occasionally offers promotions and discounts on selected products. While these discounts may not be available at all times, customers can keep an eye on the website or subscribe to their newsletter for updates. Although infrequent, the discounted prices provide customers with an opportunity to save money on their purchases.

Reputation

Airgoo Europe has established a solid reputation in the air purification and cooling industry. Their commitment to providing top-notch products and exceptional customer service has earned them a loyal customer base. Positive reviews from satisfied customers highlight Airgoo Europe's reliability, professionalism, and dedication to customer satisfaction. They strive to maintain their reputation by consistently delivering on their promises.

Payment Options

Airgoo Europe offers multiple payment options to cater to customer convenience. Customers can choose to pay for their purchases using credit/debit cards, PayPal, or bank transfers. The availability of various payment methods ensures that customers can select the option that suits their preferences and needs.

Loyalty Programs

As of now, Airgoo Europe does not offer a loyalty program for its customers. However, they frequently reward their loyal customer base with exclusive promotions and discounts. Customers can stay informed about these offerings by subscribing to the Airgoo Europe newsletter.

Customer Reviews

Airgoo Europe values its customers' feedback and encourages them to share their experiences through customer reviews. These reviews provide valuable insights for other potential buyers and help improve the overall shopping experience. Positive customer reviews highlight the satisfaction achieved through the use of Airgoo Europe's air purification and cooling products.

Community Involvement

Airgoo Europe actively engages with its customers and the wider community through its social media platforms. They share informative content related to air quality improvement, energy efficiency, and product updates. By fostering a sense of community, Airgoo Europe encourages customers to share their experiences, seek advice, and stay updated on the latest trends in air purification and cooling.

Shipping and Costs

Airgoo Europe offers fast and reliable shipping services to various European countries. The shipping costs are calculated at checkout based on the destination and weight of the package. Customers can expect their orders to be processed and delivered promptly, ensuring a timely receipt of their purchases.