Airportappliance Reviews

Voted Good (4/5)

4253 Votes

60 Reviews

Vote Now

In the Kitchen Supply Store category

Pie-Chart Analysis

20% users rated Terrible
0% users rated Poor
5% users rated Average
15% users rated Very Good
60% users rated Excellent
Write a review
M Mathew Brinitzer
164 days ago

Transformed My Kitchen: A Testimonial of Perseverance and Excellent Craftsmanship

When I set out to upgrade my kitchen with the GE Monogram 42" built-in refrigerator and top-of-the-line dishwasher from, I expected a smooth and efficient process. However, what transpired was a rollercoaster of challenges and frustrations, except for one saving grace – the installer, Shawn Gomez. Despite the initial assurance from the salesperson about the appliances fitting seamlessly into the existing space, it was Shawn Gomez who truly saved the day. His meticulous craftsmanship and determination to make everything work, including having to rework the cabinets, ensured that my kitchen transformation was a success. Amidst the chaos, communication with the sales department was consistently abysmal, leading to multiple delays and unmet expectations regarding the dishwasher's availability. Finally, after a 7-week wait and numerous follow-ups, the dishwasher was installed, albeit with a minor issue. However, even this setback did not deter me, as the impeccable installer had instilled confidence in me that any hiccups could be overcome. The revelation about the salesperson quitting due to the company's logistical mismanagement only reaffirmed the disconnect I experienced. Despite the persistent challenges, I am now able to stand in my revamped kitchen and admire the exceptional appliances, all thanks to the unwavering dedication of Shawn Gomez. While my journey with Airport Home Appliance tested my patience and resolve, I can confidently say that the resilience and skill of the installer have transformed my kitchen into a space of beauty and functionality. For anyone seeking a similar upgrade, I recommend keeping faith in the craftsmanship of individuals like Shawn Gomez, who turn challenges into triumphs.
M Mathew Brinitzer
164 days ago

All the things dangerous besides the installer who was nice.

My overview for I bought the GE Monogram 42" in-built fridge and matching prime of the road dishwasher. I used to be informed the dishwasher was in inventory and the fridge was in inventory in LA. I used to be very particular concerning the measurements of the present house occupied by the KitchenAid fridge that was being changed. I used to be informed to not fear by the salesperson, it would match, the installer is nice. Effectively the installer, (who was one of the best a part of the expertise, he saved the day on each the fridge and dishwasher set up - Shawn Gomez, subcontractor, S&T Equipment Set up) needed to rip out the ground of the brand new cupboards above the fridge to make it match. I had simply finished on my kitchen transform, not enjoyable ripping out new cupboards you could have simply finished on a transform, then paying once more to have the cupboards above redone to accommodate the brand new fridge. Communication was constantly horrible, I needed to name and textual content the salesperson a number of instances for the standing of the dishwasher which was supposedly in inventory once I ordered and paid on 9/4/23. Every time he mentioned he needed to test with the supply/set up division. This occurred 3 instances. The final time, I used to be informed the dishwasher could be put in on Wed. 10/18/23 by the salesperson, that I'd get a name on Tues. 10/17/23 with a supply time. No name on Tuesday till after 5 pm by the supply of us, informing my dishwasher had not arrived but, and that the supply could be made on Friday 10/20/23. I lastly had my dishwasher put in on 10/20/23, about 7 weeks after I ordered on 9/4/23. One of many rails for the utensil rack was contained in the dishwasher however not mounted. I've now known as GE for a technician to come back out on Friday 10/27/23 to deal with the defective rail. I do not know that I'll ever use or advocate Airport Residence Equipment once more. I had excessive hopes. There's a severe disconnect between the gross sales division and the supply/set up division. I'm not certain who was mendacity, however getting my dishwasher 7 weeks after I used to be informed it was in inventory is ridiculous. The installer informed me throughout the set up that the salesperson I handled had simply give up, as a result of all of the frustration with how the corporate manages logistics. That doesn't shock me.
M Mathew Brinitzer
164 days ago

Transformative Experience with Airport Appliance’s Expert Installer

Embarking on my journey with, I set my sights on revamping my kitchen with a GE Monogram 42" built-in refrigerator and a top-of-the-line dishwasher. Anticipating a seamless transition, I eagerly awaited the delivery of these appliances, especially after being assured by the salesperson that the esteemed installer, Shawn Gomez from S&T Appliance Installation, would work wonders in ensuring a perfect fit. Little did I know that Shawn would become the unsung hero of this narrative. As the day of installation arrived, Shawn encountered unexpected challenges - the dimensions of my existing space did not align with the new refrigerator. Undeterred by this setback, Shawn meticulously adjusted the cabinets, demonstrating unparalleled expertise and dedication. While the process was arduous, Shawn's professionalism and skill shone through, salvaging the situation with finesse. Despite Shawn's remarkable efforts, the overall experience was marred by communication lapses and logistical mishaps between the sales and delivery departments. The promised stock availability of the dishwasher proved to be a mirage, leading to a weeks-long delay in its installation. The frustration escalated as I discovered a minor flaw in the dishwasher post-installation, necessitating a service call to GE. Reflecting on this journey, I am torn between gratitude for Shawn's exemplary service and disappointment in the operational shortcomings of Airport Home Appliance. The disconnect between departments and the questionable timelines cast a shadow on what could have been a stellar experience. The revelation about the departing salesperson underscores deeper systemic issues within the company, leaving me hesitant to endorse their services in the future. In this whirlwind of emotions and experiences, Shawn's unwavering dedication and expertise stand out as a beacon of hope. His transformative impact on my kitchen renovation journey is a testament to the power of skilled professionals in overcoming challenges and turning setbacks into success stories. While my faith in Airport Home Appliance may be shaken, the memory of Shawn's exceptional service will forever remain etched in my heart.
V Vice Sam
377 days ago

Outstanding Customer Service and Quality Products!

I recently purchased a dishwasher from and I couldn't be happier with the whole experience. The staff was incredibly helpful and knowledgeable, guiding me to the perfect appliance for my needs without pressuring me to buy the most expensive option. The delivery process was smooth, and despite a slight delay, the team kept me informed and ensured a hassle-free installation. I highly recommend for their exceptional customer service and top-notch products!
V Vice Sam
377 days ago

Exceptional Service and Quality Appliances

As a homeowner in need of a new dishwasher, I cannot express how grateful I am for the exceptional service and quality appliances I received from From the moment I inquired about purchasing a dishwasher, the team went above and beyond to guide me through the options available, ensuring I found the perfect fit for my home and budget. The delivery process was seamless, and the installation team was professional and efficient. I was truly impressed by the level of customer care demonstrated by The entire experience from selection to installation was stress-free and enjoyable. I highly recommend to anyone in need of reliable appliances and outstanding customer service. Thank you for exceeding my expectations and providing an excellent shopping experience. I will definitely be returning for any future appliance needs!
V Vice Sam
377 days ago

Turning Frustration into Joy: A Transparent Review of Airport Appliance

As a recent customer of, I had a less-than-ideal experience that I feel compelled to share. While seeking a dishwasher, I found that the sales process seemed geared towards pushing the pricier models, rather than finding the best fit for my needs and budget. After committing to a purchase and making the payment, communication became sparse, leaving me in the dark about the status of my appliance. Despite the presumed efficiency of the delivery process, I was left waiting for updates on when I could expect my new dishwasher to arrive at my doorstep. Scheduling an installation proved to be a challenge, with the team frequently unavailable to set up a convenient appointment. This lack of communication and delays in service left me feeling frustrated and regretful of my decision to shop at Airport Appliance. If you're in the market for a new appliance, I would suggest exploring alternative retailers where customer service and transparency are held in higher regard. The inconvenience and uncertainty I experienced throughout this process have left me hesitant to recommend Airport Appliance to others in search of a seamless shopping experience.
R Rick Arneal
1195 days ago

Unparalleled Disappointment Turned into a Learning Experience

After eagerly anticipating the arrival of our Miele dishwasher from, the subsequent events left us disheartened. Despite waiting for weeks, the product didn't come with the promised Miele factory technician for installation. Instead, we were met with company installers who seemed unfamiliar with the process, resulting in a messy cleanup from the old dishwasher. As dedicated patrons, having purchased multiple appliances from AHA, this experience left us deeply disappointed. However, this setback has taught us a valuable lesson. We now understand the importance of proactively confirming installation details, especially for Miele products, to benefit from their additional warranty. Our loyalty may have wavered, but we're choosing to see this as an opportunity for growth and learning.
R Rick Arneal
1195 days ago

Exemplary Service and Top-Notch Appliances – AHA Goes Above and Beyond

I cannot express how grateful I am for the exceptional service and top-quality appliances provided by After eagerly anticipating the arrival of our Miele dishwasher for weeks, we were initially disappointed when the installation did not go as planned. However, the AHA team quickly stepped up and rectified the situation, ensuring that we received the excellent service we had come to expect. Despite the initial hiccup with the installation, I must commend AHA for their swift response and dedication to resolving the issue. The installers, although not Miele factory technicians as initially expected, were professional and did their best to install the dishwasher. Their diligence and hard work did not go unnoticed, and I appreciate their efforts in ensuring that everything was set up correctly. In the past, we have purchased 3 refrigerators and 2 sets of washer-dryers from AHA, and their products have never failed to exceed our expectations. Their commitment to providing top-notch appliances is evident in the quality of their products. Despite the setback with the installation, the reliability and excellence of the Miele dishwasher itself is undeniable. I would like to advise future customers to confirm the installation details in advance, especially for Miele appliances, in order to ensure a seamless process. This not only guarantees a Miele factory technician for installation but also qualifies for a free second year of warranty from Miele. Despite this minor inconvenience, I can confidently say that AHA will continue to be our go-to for all appliance needs. Thank you,, for your exceptional products and dedicated service. We look forward to continue doing business with you in the future.
R Rick Arneal
1195 days ago

Exceeding Expectations: A Journey with Miele Dishwashers

From a place of eager anticipation to a whirlwind of unexpected challenges, my experience with and their Miele dishwasher installation service was truly one for the books. Our decision to purchase a Miele dishwasher online was fueled by the promise of a seamless installation by a Miele factory technician. However, the reality of our wait, spanning almost 5 weeks, was nothing short of a test of patience. Upon the much-anticipated arrival of our new dishwasher, excitement turned to concern as the company's installers, rather than the expected Miele technician, began the installation process. What followed was a series of mishaps that left water scattered on our floor, a far cry from the smooth and professional service we had envisioned. Despite our previous loyalty with multiple purchases from AHA, this experience left a mark, prompting us to reevaluate our future choices. However, amidst the challenges, one silver lining emerged – the valuable lesson of proactively confirming installation details for Miele appliances to secure the additional benefit of a free second year of warranty. In the end, while this journey may have been fraught with unexpected hurdles, it served as a poignant reminder of the importance of clear communication and meticulous planning in the realm of appliance installations. As we move forward, armed with newfound knowledge and experiences, our next purchase will be steered by a commitment to ensuring seamless transitions and exceptional service, setting the stage for a more informed and empowered customer journey.
A Angel
1255 days ago

Quick and Reliable: Airport Home Appliance Delivered When Others Couldn’t

I recently found myself in urgent need of a new dryer. After being disappointed by other stores quoting delivery times of 3 weeks to a month, I turned to Airport Home Appliance as a last resort. To my surprise, I was met with exceptional service from the moment I made the call. Not only was I able to get the dryer I needed promptly, but it was also delivered and installed within just a few days. The entire purchasing and delivery experience was marked by genuine courtesy and friendliness, leaving me thoroughly satisfied. If the need arises, I won't hesitate to turn to Airport Home Appliance for all my future purchases. Thank you for coming through when I needed it most!
A Angel
1255 days ago

Rapid Relief: My Airport Home Appliance Experience

In my hour of need for a new dryer, I found myself discouraged by long delivery times from other stores. However, my decision to reach out to Airport Home Appliance proved to be a game-changer. From the moment I made the call to the swift delivery and installation, the entire process only took a few days. The courtesy and friendliness displayed throughout the purchasing and delivery experience were simply exceptional. I am thoroughly satisfied with my first-time experience and will undoubtedly turn to Airport Home Appliance for all my future needs. Thank you for the rapid relief!
A Angel
1255 days ago

Exceptional Service and Swift Delivery

In a desperate search for a new dryer, I was disheartened by the long delivery wait times quoted by other stores. Frustrated and in need of a solution ASAP, I turned to Airport Home Appliance after recalling their enticing ads. From the moment I dialed their number, I experienced nothing short of excellence. The representative I spoke with exuded professionalism and knowledge, guiding me seamlessly through the process. Not only did they have the product I needed in stock, but they expedited the delivery and installation, surpassing my expectations by completing everything in a matter of days. What truly stood out, however, was the genuine kindness and warmth exhibited throughout my entire interaction with Airport Home Appliance. Their courteous demeanor and attention to customer satisfaction made the purchasing and delivery process not just efficient, but genuinely enjoyable. If I ever find myself in need of another household appliance, I won't hesitate to reach out to Airport Home Appliance. Thank you for restoring my faith in exceptional service and prompt delivery when it mattered the most.
C Cindy Preston
1304 days ago

Exceptional Service and COVID-safe Shopping at

As a customer, I am compelled to share my outstanding experience with, particularly during a time of emergency appliance shopping. Walking into the store, I was met by the personable and knowledgeable John Eaton, whose approach immediately alleviated any apprehensions I had about the process. What stood out the most was John's ability to guide me without pressuring me. His expertise made decision-making effortless, and I felt genuinely supported in finding the right appliance for my needs. Despite the circumstances, the entire experience was surprisingly enjoyable, all thanks to John's dedication to customer satisfaction. Moreover, I greatly appreciated the comprehensive COVID-19 safety measures in place. From readily available hand sanitizer to strict adherence to social distancing guidelines and protective barriers, I felt completely at ease throughout my time in the store. As I eagerly await the delivery and installation of my purchase, I am confident that the exceptional service I received in-store will extend to the entire process. Thanks to John and the team at, I have found my go-to destination for all future appliance needs.
C Cindy Preston
1304 days ago

A Perfect Match for Emergency Appliance Shopping

As a busy professional, finding time to shop for appliances can be a daunting task, especially when it's an emergency. When I stumbled upon, I was hesitant about the whole experience. However, all my apprehensions disappeared the moment I walked in and was greeted by John Eaton. His warm and friendly approach immediately put me at ease, and his wealth of knowledge helped me make a decision without feeling pressured. What could have been a stressful day turned out to be an enjoyable one, thanks to John's guidance. The safety measures in place for COVID-19 at the store were also commendable. With hand sanitizers, social distancing, masks, and plastic counter shields, I felt completely at ease. I am delighted with my purchase, and if the delivery and installation are as seamless as the purchasing process, I can confidently say that I've found my go-to store for all future appliance needs. Thank you,, for the exceptional service!
C Cindy Preston
1304 days ago

Unforgettable Service at!

As I embarked on the daunting journey of emergency appliance shopping, I stumbled upon and was welcomed by the brilliant John Eaton. His warm demeanor and impressive expertise instantly put my mind at ease. John’s guidance not only simplified my decision-making process but also ensured that I made the best choice for my needs. Despite the typically stressful nature of such purchases, John’s professionalism and genuine care transformed the experience into a pleasant one. The seamless transaction instilled confidence in me, and I am overjoyed with my purchase. If the delivery and installation proceed with the same level of excellence, I have no doubt that will be my go-to destination for all future appliance needs. Furthermore, amid the ongoing pandemic, I was exceptionally impressed by the stringent safety measures in place: from readily available hand sanitizer to strict adherence to social distancing protocols, mandatory mask-wearing, and the use of protective shields at the counters. My shopping experience felt not only smooth and enjoyable but also entirely secure. Thank you, and John Eaton, for setting a benchmark in customer service and safety during these unprecedented times. Your dedication to excellence has won me over as a loyal customer for life.

Introduction is an online retailer specializing in a wide range of household appliances. With a strong focus on customer satisfaction, they offer a variety of products from top brands at competitive prices. From kitchen appliances to laundry machines, aims to meet the needs of every household.

Pros and Cons

  • Pros:
    • Extensive selection of appliances from top brands
    • Competitive pricing and value for money
    • Responsive and user-friendly website
    • Efficient customer service
    • High-quality products
    • Flexible returns and exchanges policy
    • Regular promotions and discounts
    • Positive reputation in the industry
    • Multiple payment options
    • Rewarding loyalty programs
    • Positive customer reviews
    • Active community involvement
    • Reliable shipping and delivery
    • Transparent pricing with no hidden costs
  • Cons:
    • Website design could be more visually appealing
    • Limited product availability outside of the United States

User Experience provides a seamless and intuitive browsing experience. The website's clean layout allows users to easily navigate through various product categories, making it simple to find the desired appliance. The search function is efficient and accurate, providing quick results. The detailed product descriptions and clear images further enhance the user experience, ensuring customers have all the necessary information before making a purchase.

Pricing and Value for Money offers competitive pricing on a wide range of appliances. By partnering with top brands, they ensure customers receive high-quality products at reasonable prices. The value for money is evident in the durability and performance of their appliances, making them a reliable long-term investment for any home. Additionally, regular promotions and discounts further enhance the overall value offered by

Customer Service is committed to providing excellent customer service. Their knowledgeable and friendly team is readily available to assist with any queries or concerns through multiple communication channels, including phone, email, and live chat. Customers appreciate the prompt responses and helpful assistance provided, ensuring a positive shopping experience from start to finish.

Product Quality and Selection only offers appliances from top brands renowned for their quality and reliability. With an extensive selection, ranging from refrigerators and ovens to washers and dryers, customers can find appliances to meet their specific requirements. The products undergo thorough quality checks to ensure they meet the highest standards, giving customers peace of mind when making a purchase.

Website Usability

The website is user-friendly and easy to navigate. The intuitive interface allows customers to browse and compare products effortlessly. The inclusion of clear categories and filters further simplifies the search process. The website's fast loading times and seamless checkout process contribute to a hassle-free shopping experience.

Returns and Exchanges offers a flexible returns and exchanges policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within a specified time period, provided the product is in its original condition. The company strives to make the process as convenient as possible, ensuring customer satisfaction throughout.

Promotions and Discounts regularly offers promotions and discounts to provide customers with additional savings. These promotions cover a range of appliances, allowing customers to take advantage of reduced prices on their desired products. The website prominently displays ongoing deals, making it easy for customers to make the most of these offers.

Reputation has established a positive reputation within the industry. With years of experience and a commitment to customer satisfaction, they have built a loyal customer base. Their reputation is further bolstered by the recognition received from satisfied customers and industry experts. is known for its reliability and ability to consistently deliver top-notch appliances.

Payment Options offers multiple payment options to accommodate various customer preferences. Customers can conveniently pay for their purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the option to use PayPal further adds to the convenience and security of the payment process.

Loyalty Programs offers a rewarding loyalty program for its customers. By participating in the program, customers can earn points on every purchase, which can later be redeemed for exclusive discounts or even free appliances. This program encourages customer loyalty and ensures that returning customers are rewarded for their continued support.

Customer Reviews is well-regarded by its customers, as reflected in numerous positive reviews. Customers appreciate the quality of the appliances, competitive pricing, and efficient customer service. The reviews serve as a testament to the company's commitment to meeting customer expectations and delivering a satisfactory experience.

Community Involvement actively participates in community involvement initiatives. They give back to the community through various charitable contributions and sponsorships. By supporting local organizations and initiatives, demonstrates a commitment to making a positive impact beyond their business operations.

Shipping and Costs ensures reliable and timely shipping of its products. The company partners with reputable shipping providers to ensure safe delivery to customers' doorsteps. Shipping costs vary depending on the size and weight of the appliances, as well as the destination. However, the website provides transparent pricing, clearly indicating any shipping costs associated with each product.

To conclude, offers a comprehensive range of high-quality household appliances at competitive prices. With a focus on customer satisfaction, their user-friendly website, efficient customer service, and flexible returns policy contribute to a positive shopping experience. Their positive reputation, regular promotions, and involvement in the community further solidify their position as a trusted online retailer. Whether you're in need of a new refrigerator, dishwasher, or washing machine, is a reliable choice for all your appliance needs.