Users Voice for Airportparking

27% users rated Terrible
0% users rated Poor
1% users rated Average
4% users rated Very Good
69% users rated Excellent
Pie Chart Review Representation for Airportparking
Airportparking Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 27 Feb 2019

Last updated by on 05 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Nov 2022 5 3 4.2 1.4 2.4 1.1
Dec 2022 1 5 5 5 5 5
Jan 2023 5 1.8 3.6 1 1.7 1.3
Feb 2023 5 5 5 5 5 5
Mar 2023 1 5 5 5 5 5
Line Chart for Rating of peer stores

airportparking.com

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Detailed Airportparking Review by

Introduction

Airportparking.com is an online marketplace that connects travelers with parking spaces at airports in the United States and Canada. Founded in 2008, the website allows users to compare prices and book parking spots at more than 100 airports. With a user-friendly interface and a wide selection of parking options, airportparking.com has become one of the most popular platforms for airport parking reservations.

Pros and Cons

Pros:
  • Easy-to-navigate website
  • Wide selection of parking options at various airports
  • Flexible cancellation policy
  • 24/7 customer support available
Cons:
  • Prices can be higher than on other parking reservation websites
  • Not all parking lots are fully monitored or secured
  • Some users have reported issues with refunds and customer service

User Experience

Airportparking.com offers a smooth, user-friendly experience for booking parking spots at airports. The website allows users to easily search for parking options based on their location and travel dates. The platform offers a variety of filters to help users narrow down their search, including price range, distance from airport, and amenities.

Pricing and Value for Money

Prices for parking spots on airportparking.com can vary widely based on the airport, parking lot, and time of travel. While some users have reported finding better deals on other parking reservation websites, airportparking.com still offers competitive prices for many airports. The website also offers a Best Price Guarantee, which promises to match any lower price found on another website.

Alternatives

There are several alternative platforms for booking parking spots at airports, including ParkWhiz, SpotHero, and CheapAirportParking.org. Each platform has its own unique features and pricing structures, so it's important to compare options before making a decision.

Customer Service

Airportparking.com offers 24/7 customer support via phone, email, and live chat. While some users have reported issues with refunds and customer service, the platform has generally received positive feedback for its responsive and helpful support team.

Product Quality and Selection

While airportparking.com does not own or operate any parking lots, the platform offers a wide selection of parking options at many airports. Each parking lot is rated by other users and provides information on amenities, security measures, and shuttle services.

Website Usability

The airportparking.com website is clean and easy to navigate. The platform offers a variety of filters and sort options to help users find the best parking spot for their needs. The website also provides helpful information on airport procedures and travel tips.

Returns and Exchanges

Airportparking.com offers a flexible cancellation policy, allowing users to modify or cancel their reservation up to 24 hours before their scheduled arrival time. Refunds are generally processed within 5-7 business days.

Promotions and Discounts

Airportparking.com offers occasional promotions and discounts for users, including seasonal sales and referral bonuses. The platform also offers a Best Price Guarantee, which promises to match any lower price found on another website.

Reputation

Airportparking.com has generally received positive reviews from users for its wide selection of parking spots and responsive customer service. While some users have reported issues with refunds and customer service, the platform has worked to address these concerns and improve its reputation.

Payment Options

Airportparking.com accepts all major credit cards for payment, including Visa, Mastercard, and American Express.

Loyalty Programs

Airportparking.com does not currently offer a loyalty program for frequent users.

Customer Reviews

Airportparking.com has generally received positive reviews from users for its wide selection of parking spots and helpful customer service. Some users have reported issues with refunds and customer service, but the platform has generally worked to address these concerns.

Community Involvement

Airportparking.com has not been particularly active in community involvement initiatives.

Shipping and Costs

As an online platform for parking reservations, airportparking.com does not offer shipping or delivery services. Prices for parking spots can vary widely based on the airport, parking lot, and travel dates. Users should compare prices and read reviews before making a booking decision.

Airportparking Recent User Reviews

User Rating

5 stars

50

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Reviewer Name: Shady Alali

Review Submission Date: 2023-01-30

Review Title: AirportParkingReservations.com
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Review Description: I called the Parking Spot to cancel my reservation four days before my flight, and they canceled it at the same time, but I didn’t receive my money back. I called them again, and they told me I would need to contact A third party which is AirportParkingReservations.com, and Nobody has answered the phone, nor have they responded to the messages I sent on their website, stay away from this website if anything happens and you need to cancel or do any changes you will not find anyone to help you even the Park spot, and you will lose your money.

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Reviewer Name: Steve Bernath

Review Submission Date: 2022-11-29

Review Title: Charged an additional full one day for…
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Review Description: Charged an additional full one day for picking car up one hour late due to flight delays. Was already charged a full day for a half day of parking.

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Reviewer Name: John Udick

Review Submission Date: 2022-11-21

Review Title: TAXI OR SHUTTLE SERVICE, CHECK RATES!
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Review Description: Rodeway Inn Nashville has cheaper parking rates than most others but there is no disclosure regarding their shuttle service. When we arrived, we were told the ride to the airport is $35 and expected this would cover picking us up for the return shuttle. Picking us up went well for the return, but then we were told for the "taxi service" on return would be be another $35. None of this taxi service was disclosed at the time of our parking reservation. We will never use them again. No disclosure regards "taxi" service.

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Reviewer Name: Chris WIlliamson

Review Submission Date: 2022-11-17

Review Title: Suspect someone used my car.
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Review Description: My car was parked in a different location. The seat warmers were left on, the radio station was changed, the average miles per gallon was lower, and the seats were in a different location. It appears my car was used while I was away. I attempted to call the hotel and did not receive a call back during the business hours.

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Reviewer Name: S W Baysinger

Review Submission Date: 2022-11-10

Review Title: Absolutely the worst AVOID
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Review Description: Absolutely the worst AVOID, AVOID, AVOID. There is no way you can speak to a person at airportparkings.com. Refunds are not an option. I needed to change my parking because of a family medical emergency and used there website, got no response. Would not matter, they do not do refunds period. This company SUCKS!!!

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Reviewer Name: Samantha Wilbur

Review Submission Date: 2022-07-10

Review Title: Terrible!!! SCAM!!! Do not use!!!
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Review Description: Terrible! Do not use this company! We booked to self park our car at Payless SeaTac parking. When we arrived no one was there and there was no entrance. A man in an unmarked van told us the lot was full and to just give him our keys. He had NO credentials showing he worked for the company. We chose to not leave our car there. I have tried several times to contact airportparkingreservations.com and the emails do not work. There is no phone number to contact anyone. I need my refund!!!

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Reviewer Name: Gary Simonsen

Review Submission Date: 2022-07-06

Review Title: No Refund Policy
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Review Description: This company provides no refund for travel changes or shortened stays. Book directly with the service provider.

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Reviewer Name: Ana Maritza Baldioceda

Review Submission Date: 2022-05-05

Review Title: I have been using park2fly parking
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Review Description: I have been using park2fly parking, when I travel out of JFK.I have to say that their staff are very professional and friendly. I have found that management cares for giving the best service to their costumer and are always there to solve any issue that my arise. Making the costumer feel that their car are in good hands.Thank youRafael Peralta

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Reviewer Name: Clifton Roesler

Review Submission Date: 2022-03-12

Review Title: 3-12-2022 morning they stunk! They were letting…
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Review Description: 3-12-2022 morning they were letting cars pile in and had no drivers. A complete s-show. Must have been 50 carloads waiting outside freezing for 30 minutes or longer. If you didn’t have 2+ hours guaranteed you’d miss your flight. Management seemed clueless.

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Reviewer Name: WEBCLIENT

Review Submission Date: 2022-03-07

Review Title: NOT GOOD
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Review Description: They. post free cancellation but try to contact them. No number just an email that they don't respond to. And after you make a reservation then they tell you "No Refunds" STAY AWAY

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