Airportparking User Reviews

Introduction

Airportparking.com is an online marketplace that connects travelers with parking spaces at airports in the United States and Canada. Founded in 2008, the website allows users to compare prices and book parking spots at more than 100 airports. With a user-friendly interface and a wide selection of parking options, airportparking.com has become one of the most popular platforms for airport parking reservations.

Pros and Cons

Pros:

• Easy-to-navigate website
• Wide selection of parking options at various airports
• Flexible cancellation policy
• 24/7 customer support available

Cons:

• Prices can be higher than on other parking reservation websites
• Not all parking lots are fully monitored or secured
• Some users have reported issues with refunds and customer service

User Experience

Airportparking.com offers a smooth, user-friendly experience for booking parking spots at airports. The website allows users to easily search for parking options based on their location and travel dates. The platform offers a variety of filters to help users narrow down their search, including price range, distance from airport, and amenities.

Pricing and Value for Money

Prices for parking spots on airportparking.com can vary widely based on the airport, parking lot, and time of travel. While some users have reported finding better deals on other parking reservation websites, airportparking.com still offers competitive prices for many airports. The website also offers a Best Price Guarantee, which promises to match any lower price found on another website.

Alternatives

There are several alternative platforms for booking parking spots at airports, including ParkWhiz, SpotHero, and CheapAirportParking.org. Each platform has its own unique features and pricing structures, so it's important to compare options before making a decision.

Customer Service

Airportparking.com offers 24/7 customer support via phone, email, and live chat. While some users have reported issues with refunds and customer service, the platform has generally received positive feedback for its responsive and helpful support team.

Product Quality and Selection

While airportparking.com does not own or operate any parking lots, the platform offers a wide selection of parking options at many airports. Each parking lot is rated by other users and provides information on amenities, security measures, and shuttle services.

Website Usability

The airportparking.com website is clean and easy to navigate. The platform offers a variety of filters and sort options to help users find the best parking spot for their needs. The website also provides helpful information on airport procedures and travel tips.

Returns and Exchanges

Airportparking.com offers a flexible cancellation policy, allowing users to modify or cancel their reservation up to 24 hours before their scheduled arrival time. Refunds are generally processed within 5-7 business days.

Promotions and Discounts

Airportparking.com offers occasional promotions and discounts for users, including seasonal sales and referral bonuses. The platform also offers a Best Price Guarantee, which promises to match any lower price found on another website.

Reputation

Airportparking.com has generally received positive reviews from users for its wide selection of parking spots and responsive customer service. While some users have reported issues with refunds and customer service, the platform has worked to address these concerns and improve its reputation.

Payment Options

Airportparking.com accepts all major credit cards for payment, including Visa, Mastercard, and American Express.

Loyalty Programs

Airportparking.com does not currently offer a loyalty program for frequent users.

Customer Reviews

Airportparking.com has generally received positive reviews from users for its wide selection of parking spots and helpful customer service. Some users have reported issues with refunds and customer service, but the platform has generally worked to address these concerns.

Community Involvement

Airportparking.com has not been particularly active in community involvement initiatives.

Shipping and Costs

As an online platform for parking reservations, airportparking.com does not offer shipping or delivery services. Prices for parking spots can vary widely based on the airport, parking lot, and travel dates. Users should compare prices and read reviews before making a booking decision.