Aizel Reviews

Voted Good (4/5)

244473 Votes

0 Reviews

Vote Now

In the Money & Insurance category

Aizel Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

No ratings for Terrible
No ratings for Poor
No ratings for Average
No ratings for Very Good
No ratings for Excellent
Aizel Coupons
Write a review

Introduction

Aizel.ru is an online fashion store based in Russia that offers a wide selection of high-end designer clothing, shoes, bags, and accessories for both men and women. The platform also features editorial content, fashion news, and interviews with designers, making it a comprehensive fashion destination.

Pros and Cons

Pros: Aizel.ru offers a wide range of designer brands, a clean and user-friendly interface, and free shipping on all orders. The store offers a variety of payment options, including cash on delivery, and has a flexible return and exchange policy. Cons: The pricing of products can be quite high, and the selection may not be as extensive as other online fashion stores. Some customers have reported issues with the website's loading speed and customer service response times.

User Experience

The website is sleek and easy to navigate, with a modern and visually appealing design. The menu is well-organized, with clear categories and subcategories, making it easy for customers to find what they're looking for. The product pages are informative, with detailed descriptions, multiple photos, and sizing information. The checkout process is also straightforward and quick.

Pricing and Value for Money

The prices of products on aizel.ru can be quite high, with some designer items costing several thousand dollars. However, the platform does offer occasional promotions and discounts, which can make these items more affordable. Overall, the value for money on aizel.ru depends on the brands and products being purchased.

Alternatives

Aizel.ru competes with other high-end fashion retailers such as Net-a-Porter, Farfetch, and Mytheresa. These platforms offer similar products and services, but may differ in terms of pricing, selection, and promotions.

Customer Service

Aizel.ru offers customer support via phone, email, and live chat. The response times can be slow during peak periods, but customers generally report positive experiences with the customer service team. The platform also has a detailed FAQ section that can help customers with common queries.

Product Quality and Selection

The products on aizel.ru are from high-end designer brands, and the quality is generally excellent. Customers can find a variety of clothing, shoes, bags, and accessories for both men and women. However, the selection may not be as extensive as other online fashion stores.

Website Usability

The website is well-designed and easy to use, with a modern and visually appealing interface. The search function is efficient, and the menu is well-organized, making it easy to find products. However, some customers have reported issues with the website's loading speed.

Returns and Exchanges

Aizel.ru has a flexible return and exchange policy. Customers can return or exchange any item within 14 days of receiving it, as long as it is in its original condition and packaging. Customers can initiate a return or exchange via the website or by contacting the customer service team.

Promotions and Discounts

Aizel.ru offers occasional promotions and discounts, which can range from free shipping to percentage discounts on selected items. Customers can stay updated on these promotions by signing up for the store's newsletter or following its social media accounts.

Reputation

Aizel.ru has a strong reputation in the Russian fashion industry, with a loyal customer base that values its high-end selection and excellent customer service. The store has received positive reviews from fashion critics and bloggers, and is often featured in fashion magazines and websites.

Payment Options

Aizel.ru offers a variety of payment options, including credit and debit cards, PayPal, and cash on delivery. Customers can select the payment method that suits them best during the checkout process.

Loyalty Programs

Aizel.ru does not currently offer a loyalty program, but it does have a VIP program for top spenders. VIP customers receive exclusive benefits such as priority access to sales and events, as well as personalized recommendations from the store's fashion advisors.

Customer Reviews

Customers have generally reported positive experiences with Aizel.ru, praising the store's selection of high-end designer brands, excellent customer service, and fast shipping. However, some customers have reported issues with slow website loading times and delays in customer service response.

Community Involvement

Aizel.ru is actively involved in the Russian fashion community, supporting local designers and sponsoring fashion events. The platform also features editorial content, fashion news, and interviews with designers, showcasing its commitment to promoting the fashion industry in Russia.

Shipping and Costs

Aizel.ru offers free shipping on all orders, with delivery times ranging from 1-7 business days depending on the destination. The platform ships to most countries worldwide, but customers are responsible for any customs or import duties.