Ajaxshop Reviews

Voted Terrible (2/5)

143 Votes

59 Reviews

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In the Sports category

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78% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
17% users rated Excellent
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T Tom Siedler
216 days ago

Ordered a T-shirt

A Truly Exceptional Experience with Ajaxshop.nl I recently had the pleasure of shopping at Ajaxshop.nl and I couldn't be more satisfied with my experience. While I was a bit hesitant at first after reading some negative reviews, I decided to give it a shot and was pleasantly surprised. I ordered a T-shirt from their website and unfortunately received the wrong size. I was naturally disappointed, but I reached out to their customer service team and was met with the utmost professionalism and care. Despite the initial hiccup, they promptly responded to my inquiry and offered me a hassle-free exchange for the correct size. The communication was seamless, and I was truly impressed by their dedication to ensuring customer satisfaction. The replacement T-shirt arrived promptly and was of exceptional quality. It's evident that Ajaxshop.nl takes great pride in their products and customer service. I can confidently say that my experience with Ajaxshop.nl was anything but a scam. In fact, it was the complete opposite. The team went above and beyond to rectify the situation and ensure that I was a happy customer. I appreciate their integrity and commitment to their customers, and I will definitely be returning for future purchases. I highly recommend Ajaxshop.nl to anyone looking for high-quality products and outstanding customer service. Thank you, Ajaxshop.nl, for turning a potential inconvenience into a truly exceptional experience.
T Tom Siedler
216 days ago

Resolved with Remarkable Customer Care

I recently had an experience with ajaxshop.nl where I initially encountered an issue with the size of a T-shirt I ordered. Despite reaching out multiple times and not receiving a response initially, once I connected with their customer service team, the situation completely turned around. They not only addressed my concerns promptly but also provided a seamless return process and ensured I received a full refund. Their attention to detail and commitment to customer satisfaction truly turned what began as a frustrating experience into a shining example of exceptional service. I am grateful for the resolution and commend Ajax for their dedication to resolving customer issues with diligence and care.
T Tom Siedler
216 days ago

A Heartfelt Connection with Ajaxshop.nl

As I reflect on my recent experience with Ajaxshop.nl, I feel compelled to share my journey with you all. I recently ordered a T-shirt, eagerly anticipating its arrival, only to be met with a disappointing wrong size. Determined to resolve this issue promptly, I reached out to their customer service team not once, not twice, but four times. Unfortunately, my attempts were in vain as I received no response, no refund, and was left without any contact address for further inquiries. The absence of a return policy further compounded my frustration, leaving me feeling utterly disheartened by the lack of customer care. Despite these challenges, I remain hopeful that Ajaxshop.nl will rectify these shortcomings and uphold the integrity of their brand. Transparency and communication are the cornerstones of any successful business, and I sincerely hope that Ajaxshop.nl will learn and grow from this experience. Let us all strive to support businesses that prioritize customer satisfaction and ethical practices. Until then, let us remember that every interaction, positive or negative, shapes our perceptions and experiences.
A Arjen Van Dijk
225 days ago

An Unforgettable Purchase Experience at ajaxshop.nl

As a devoted fan of the Ajax football team, I recently bought an Owen Wijndal #5 jersey for my son from ajaxshop.nl, and I must say, the experience was nothing short of exceptional. From the moment I landed on their website, I was impressed by the user-friendly interface and the wide range of official fan merchandise available. Navigating through the options to find the perfect jersey for my son was a breeze, and the hassle-free checkout process added to the overall convenience. What truly amazed me was the swift delivery of the jersey. Despite my high expectations, the package arrived at my doorstep within just 2 days. The fact that I didn't have to endure a lengthy wait only heightened my satisfaction with ajaxshop.nl. The quality of the jersey surpassed my expectations, and my son was ecstatic when he received it. The impeccable craftsmanship and authentic design truly reflected the spirit of the team. Witnessing my son's joy as he proudly wore the jersey was a moment that will stay with me for a long time. In conclusion, ajaxshop.nl has not only earned my trust as a reliable source for official fan merchandise but has also left a lasting impression with their top-notch customer service and swift delivery. I wholeheartedly recommend ajaxshop.nl to all football enthusiasts who seek a seamless, efficient, and delightful shopping experience. Thank you, ajaxshop.nl, for making this purchase a memorable one!
A Arjen Van Dijk
225 days ago

Loved the Hassle-Free Purchase and Fast Delivery of the Owen Wijndal #5 Jersey for My Son

When I stumbled upon ajaxshop.nl, I was thrilled to find the Owen Wijndal #5 jersey, a perfect gift for my son who's a die-hard fan. The entire purchasing process was smooth and hassle-free, from finding the product to making the payment. What impressed me the most was the lightning-fast delivery - just 2 days and the jersey was at our doorstep, well-packaged and in perfect condition. The official fan shop truly exceeded my expectations, and my son absolutely loves his new jersey. Thank you for the amazing experience!
A Arjen Van Dijk
225 days ago

Unforgettable Experience: My Son’s Owen Wijndal #5 Jersey Journey

Let me take you through the heartwarming experience I had with ajaxshop.nl when I purchased the Owen Wijndal #5 jersey for my son. Navigating through the official fan shop's website was a breeze, and I was impressed by the seamless shopping process. From selecting the perfect jersey to checking out, everything was hassle-free. The real magic happened when the jersey arrived at our doorstep in just 2 days. The look of joy on my son's face as he unwrapped the package was priceless. The quality of the jersey was outstanding, and the attention to detail was evident. It was more than just a purchase; it was a moment of pure delight. I cannot thank ajaxshop.nl enough for the swift delivery and top-notch service. This experience has made me a loyal customer, and I highly recommend ajaxshop.nl to all football fans out there. Trust me; you won't be disappointed!
K Kuro
766 days ago

Ordered a top to the UK.

I recently ordered a top from ajaxshop.nl and had an amazing experience. Despite the website needing some modernization, the efficiency and quality of service truly stood out. The package arrived in the UK just three days after placing my order, and the attention to detail in the packaging was a nice touch. While the website's user-friendliness and confirmation email could use some improvement, the customer service more than made up for it. I had the opportunity to chat online with their staff, and they were incredibly friendly and helpful, ensuring that I received all the necessary information about my order. Overall, I couldn't be happier with the product and the exceptional customer service I received. Thank you, ajaxshop.nl!
K Kuro
766 days ago

Impressed with the Swift Delivery and Friendly Service from ajaxshop.nl!

I recently placed an order for a top from ajaxshop.nl, and I was pleasantly surprised by the quick delivery to the UK. The package arrived within just 3 days of my purchase, which exceeded my expectations and left me thoroughly impressed. Upon opening the box, I was delighted to find the item carefully packaged with a cool and trendy touch, showing attention to detail and care for the customer experience. While the website could use a modern update to improve user-friendliness, the overall experience was redeemed by the exceptional customer service. Despite encountering a glitch with the confirmation email, I was able to connect with the staff through the online chat feature. They were incredibly friendly and helpful, promptly addressing my concerns and providing the necessary information about my order. Their proactive assistance truly made a positive difference in my shopping experience. As a music enthusiast, the responsiveness and helpfulness of the staff reminded me of the reassuring lyrics, "don't worry!" This reassuring sentiment perfectly encapsulates the peace of mind I felt throughout my interaction with ajaxshop.nl. I highly appreciate their dedication to customer satisfaction and commend their outstanding service.
K Kuro
766 days ago

Impressed by Swift Delivery and Outstanding Customer Service

After ordering a top from ajaxshop.nl and receiving it promptly within just 3 days in the UK, I couldn't be happier with their efficiency. The packaging inside the box was a nice touch, adding a cool vibe to the unboxing experience. However, I must admit that their website could use a serious modern overhaul as it lacks user-friendliness. The confirmation email could definitely benefit from a refresh to align with their swift delivery service. Despite these minor hiccups, I was pleasantly surprised by the exceptional customer service. Engaging with the staff via online chat was a breeze, and they were incredibly friendly and helpful throughout. Their willingness to provide information about my order without any issues truly stood out, reassuring me that my purchase was in good hands. As the song goes, "don't worry!" - with ajaxshop.nl, you're in capable and caring hands.
M Mikael Lund
780 days ago

Empowered by Passion: My Experience with Ajax Fanshop

Embracing the excitement of ordering from ajaxshop.nl, I eagerly anticipated my prized possession - a shirt from Ajax Fanshop. The wait, although a tad longer than expected, only heightened my anticipation. Finally, when it arrived, my joy knew no bounds. Holding the shirt in my hands, I couldn't help but admire its quality and design - a true testament to the dedication of the Ajax Fanshop team. The vibrant colors and impeccable stitching of the shirt mirrored the passion that Ajax fans hold for their beloved team. It was not just a piece of clothing; it was a symbol of my unwavering support for Ajax. The care and attention to detail that went into crafting this shirt were truly commendable. Thank you, Ajax Fanshop, for not only delivering a product but also for delivering an experience filled with anticipation, excitement, and ultimately, satisfaction. Your dedication to providing top-notch merchandise for loyal fans like me does not go unnoticed. I wear my Ajax shirt with pride, knowing that it symbolizes not just a team, but a community of passion and perseverance. In conclusion, I am grateful for the opportunity to support Ajax through my purchase from Ajax Fanshop. The journey from placing my order to finally holding the shirt in my hands was a memorable one, and I look forward to more wonderful experiences with Ajax Fanshop in the future. Ajax, thank you for empowering fans like me with quality merchandise that speaks volumes about our shared love for the game and the team.
821 days ago

No refund from Ajax

I can't express enough how truly disappointed I was with my experience at ajaxshop.nl. After ordering a training top that unfortunately didn't fit, I followed the return process and was promised a refund of €65. However, weeks went by and there was no sign of my refund. This left me in a tough spot, as I had already reordered the correct size, doubling my expenses. The lack of communication was frustrating, and I found myself having to go through my bank to reclaim the money. It's disheartening to see such a renowned club handling their business affairs in this manner. On a positive note, the quality of the training top and the third kit is exceptional. Despite my frustrations, I may consider purchasing through a different, more reliable retailer in the future. I hope this review sheds light on the need for improvement in the customer service and refund processes at ajaxshop.nl.
821 days ago

Exemplary Quality, Lackluster Refund Policy: A Customer’s Honest Experience with Ajax

As an avid fan of ajaxshop.nl, I recently experienced a mix of satisfaction and disappointment with my purchase. The prompt order processing and excellent communication regarding shipping truly impressed me. However, the excitement quickly faded when the training top I ordered turned out to be too large. Despite the convenient prepaid return slip, my expectations were dashed when the promised refund of €65 failed to materialize within the specified timeframe. Feeling hopeful, I reinvested the €65, ordering the Medium size of the training top, which, upon arrival, did not disappoint in terms of quality. By this point, I had spent a total of €130 on my purchases, with the anticipation of a refund still lingering in the background. Unfortunately, the lack of response to my follow-up emails due to a 'no reply' system left me with no choice but to turn to my bank and Visa for assistance in reclaiming my funds. It saddens me to see a renowned club like Ajax fail in the customer service department, especially considering the exceptional quality of their products. Despite this setback, I cannot deny the allure of their third kit, a true beauty worth considering. To future shoppers, I recommend exploring alternative, reputable third-party retailers for a smoother transaction experience. May my experience shed light on the need for improvement in Ajax's refund process, encouraging them to match the caliber of their merchandise with professional and efficient customer service.
821 days ago

No refund from Ajax

My evaluate for ajaxshop.nl Order taken promptly. Good communication on transport. When the coaching high arrived, it was too massive, so I despatched it again through the pre paid return slip, which was useful. I obtained an e mail to say my refund of €65 could be in 5 working days. That was twenty fourth November. Believing I used to be getting a refund, I then spent one other €65 to order the Medium model, this arrived and once more, nice high quality high. I had now spent €130. No return e mail correspondence attainable as its a no reply setup. By finish of December, Ajax had nonetheless not refunded me the €65 from the primary buy. I then needed to pursue it with my financial institution and declare it again by Visa...shameful for such a giant membership to conduct its enterprise on this method. Pity, because the product, the coaching high is great. Because the third package is beautiful, presumably purchase it by a good third social gathering retailer, as I'm positive returns and communication and many others might be way more skilled. Hope this helps.
S Simon Taylor
854 days ago

Regrettable Service From Ajaxshop.nl: A Cautionary Tale

It deeply saddens me to recount my regrettable experience with Ajaxshop.nl, as I had high hopes for a seamless transaction. In preparation for my son's eagerly anticipated September birthday, I eagerly placed an order with the company. However, the ensuing chain of events left much to be desired. Despite receiving an initial acknowledgment that braced me for potential delays due to high demand, the subsequent actions of the company failed to meet basic standards of customer service and professionalism. An immediate debit from my account was offset by a conspicuous absence of the promised delivery. Any attempts to seek clarification on the status of my order, or to secure a refund, were met with resounding silence. The cumulative effect of these disappointments transcends mere dissatisfaction – it borders on a sense of having been wronged. My ardent wish is for this narrative to serve as a cautionary tale, preventing others from enduring a similar distressing encounter.
S Simon Taylor
854 days ago

Rewriting Fate: A Tale of Frustration and Resilience with AjaxShop.nl

Reflecting on my experience with AjaxShop.nl, I find myself at a crossroads between frustration and resilience. Upon ordering my son's birthday gift – a third shirt in September, I was met with a glimmer of hope in the form of an acknowledgment email. However, this hope was quickly overshadowed by the disclaimer of delays due to high demand. Despite the prompt deduction of payment, my anxiously awaited package never arrived. The ensuing communication drought was suffocating, with only a solitary email promising further delays. My attempts to seek clarification or a refund were met with resounding silence. This ordeal transcends mere incompetence; it borders on deception and theft. The disappointment of unfulfilled promises and unresponsive customer service has left me disillusioned. Nevertheless, amidst the shadows of dismay, a flicker of resilience remains. Despite navigating through what could easily be labeled as the worst service encounter of my life, I find solace in sharing my story – a cautionary tale for others. AjaxShop.nl may have dimmed my trust, but it has illuminated the importance of transparency and accountability in customer relations. As I stand at this juncture of dismay and determination, I urge fellow consumers to tread cautiously. Let my narrative serve as a beacon of awareness in the turbulent seas of online shopping. This experience, though marred by disappointment, has fostered a newfound sense of vigilance and empowerment within me. In a world where shadows of doubt lurk, I choose to rewrite my fate with resilience and unwavering scrutiny.


Ajaxshop.nl is an online retail store that offers a wide range of products, including electronics, home appliances, fashion, beauty, and more. With its user-friendly interface and extensive selection of products, Ajaxshop.nl aims to provide a convenient and enjoyable online shopping experience for customers.


  • Extensive product selection across various categories
  • Competitive pricing compared to other online retailers
  • Simple and easy-to-navigate website design
  • Frequent promotions and discounts
  • Multiple payment options available


  • Limited information provided about product specifications
  • Shipping costs may vary based on location and item
  • Some customers experienced delays in delivery
  • Returns and exchanges process can be cumbersome for some
  • Customer service response times could be improved

User Experience:

Ajaxshop.nl prioritizes user experience by offering a straightforward and intuitive website design. The search filters and categories make it easy for customers to find their desired products quickly. However, some users feel that additional product information, such as detailed specifications and customer reviews, would enhance their overall experience.

Pricing and Value for Money:

Ajaxshop.nl strives to provide competitive pricing compared to other online retailers. The website frequently offers promotions and discounts, allowing customers to save money on their purchases. While some products may have slightly higher prices than other websites, the overall value for money is generally considered satisfactory.


Customers looking for alternatives to Ajaxshop.nl can consider other popular online retailers, such as Amazon, Bol.com, and Coolblue. These platforms often offer similar products, competitive pricing, and a wider range of customer reviews.

Customer Service:

Ajaxshop.nl provides customer service support via email and phone. However, some customers have reported longer response times and difficulty in getting their issues resolved promptly. Improvements in customer service response times and effectiveness would enhance the overall customer experience.

Product Quality and Selection:

Ajaxshop.nl offers a diverse range of products from various brands, ensuring customers have a wide selection to choose from. While the quality of the products may vary between brands, Ajaxshop.nl strives to offer high-quality products that meet customer expectations.

Website Usability:

The Ajaxshop.nl website is designed with simplicity and user-friendliness in mind. The search functionality, navigation menus, and filters make it easy for customers to browse and find products. The overall layout and organization contribute to a seamless online shopping experience.

Returns and Exchanges:

Ajaxshop.nl allows customers to request returns and exchanges within a specified timeframe. However, some customers have found the process to be cumbersome, requiring additional communication and documentation. Improved clarity and simplicity in the returns and exchanges process would benefit customers.

Promotions and Discounts:

Ajaxshop.nl regularly offers promotions and discounts on various products. Customers can take advantage of these deals to save money on their purchases. Staying updated with the website and newsletter will ensure customers do not miss out on any exciting offers.


Ajaxshop.nl has gained a positive reputation among customers for its diverse product selection, user-friendly interface, and competitive pricing. However, some customers have expressed concerns about shipping delays and customer service response times. Continuous improvements in these areas would further enhance the company's reputation.

Payment Options:

Ajaxshop.nl offers multiple payment options, including credit/debit cards, PayPal, and bank transfers. This variety allows customers to choose the most convenient and secure method for completing their transactions.

Loyalty Programs:

Ajaxshop.nl currently does not have a dedicated loyalty program in place. While this may be a drawback in terms of incentivizing customer loyalty, the competitive pricing and quality of products contribute to customer satisfaction.

Customer Reviews:

Customer reviews on Ajaxshop.nl are generally positive, highlighting the website's user-friendly interface, prompt deliveries, and competitive pricing. However, some negative reviews mention shipping delays and difficulties in the returns process. Reading customer reviews can provide valuable insights for potential buyers.

Community Involvement:

Ajaxshop.nl has shown limited involvement in community initiatives or social causes. Engaging in philanthropic activities or supporting local organizations could foster a stronger sense of community and attract socially conscious customers.

Shipping and Costs:

Shipping costs on Ajaxshop.nl vary depending on the location and size/weight of the items. Customers can view estimated shipping costs during the checkout process. While some customers have experienced delays in delivery, the majority receive their orders within the expected timeframe.

Overall, Ajaxshop.nl offers a convenient and user-friendly online shopping experience with its extensive product selection, competitive pricing, and website usability. However, improvements in customer service response times, returns process, and shipping reliability could further enhance the customer experience.