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Pradeep Bhutani
An Unparalleled Shopping Experience at Ajio.com
After hearing about Ajio.com from a friend, I decided to give it a try and purchased two shirts. To my dismay, upon receiving the package, I found only one shirt instead of the two I had ordered. Feeling frustrated, I contacted Ajio's customer care immediately to address the issue. Despite having to raise the complaint twice, I was met with an unsatisfactory resolution, where they claimed that nothing could be done. However, not one to give up easily, I persisted and was asked to provide clear images of the missing shirt. Unfortunately, the images were never received, leaving me feeling disheartened about the whole ordeal. Despite this hiccup, my overall experience with Ajio.com has been exceptional. Their wide range of products and user-friendly interface make shopping a breeze. I particularly appreciate their prompt responses to queries and the quality of the items I did receive. While the missing shirt incident was disappointing, it doesn't overshadow the excellent service I've come to expect from Ajio. I look forward to future purchases and trust that this was just an isolated incident. Thank you, Ajio, for providing a seamless and enjoyable shopping experience. P
Pradeep Bhutani
A Beacon of Deception Unveiled: My Experience with AJIO.com
My heart sank as I eagerly unwrapped my package from AJIO.com, only to discover that one of the two shirts I had ordered was missing. Frustrated yet hopeful, I reached out to their customer care, seeking resolution for this glaring error. However, my hopes were shattered when I was met with indifference and excuses. I raised my complaint not once, but twice, only to be met with automated responses and empty promises of assistance. Despite my persistence, the issue remained unresolved, leaving me feeling defeated and deceived. The lack of accountability and proactive support further compounded my disappointment. As I was requested to provide images of the missing shirt, a request I promptly fulfilled, the communication abruptly ceased, and no further action was taken. The ghost shirt remained missing, and my trust in the brand's integrity was irreversibly shattered. My experience with AJIO.com has left me disheartened and disillusioned. The veil of deceit that clouded my initial excitement has been lifted, revealing a giant cheater in the world of online shopping. Beware, for the beacon of deception shines bright at AJIO.com. R
Rupsa Mukherjee
Rescued by Ajio’s Exceptional Customer Support!
From the moment I encountered a mix-up with my jeans order on Ajio, I was frustrated and felt deceived. The pair of jeans I eagerly anticipated turned out to be a completely different style and size, essentially rendering it useless to me. When I attempted to initiate a return, I was met with another roadblock as the delivery agent refused to pick up the incorrect item, insisting that I was not returning the item I had purchased. The lack of progress despite numerous calls and emails left me feeling helpless and foolish. However, just when I thought all hope was lost, Ajio's exceptional customer support swooped in to save the day! They not only resolved the issue promptly but also went above and beyond to ensure that I received the right pair of jeans and offered me a discount on my next purchase as a gesture of goodwill. I was truly amazed by their dedication to customer satisfaction and their commitment to making things right. Ajio has turned what started as a frustrating experience into a shining example of outstanding customer care, and I couldn't be more grateful. Thank you, Ajio, for restoring my faith and turning me into a loyal customer for life! R
Rupsa Mukherjee
Unprofessional Behavior and Poor Customer Service from Ajio
I would like to share my disappointing experience with Ajio. Recently, I ordered a pair of jeans from their website, but to my dismay, I received a completely different and damaged pair of jeans in the wrong size. When I tried to initiate a return, the delivery agent refused to pick up the item, citing that it was not the one I had ordered. This led me to a frustrating cycle of contacting their customer service, making 6 phone calls and sending 11 emails, only to receive no satisfactory resolution. I felt unheard and disrespected as a customer. This unprofessional behavior and poor customer service left me feeling like a fool for trusting their brand. R
Rupsa Mukherjee
AJIO Goes Above and Beyond: An Authentic Customer Testimonial
Let me start by saying that my recent experience with AJIO truly exceeded my expectations. The level of customer service and care I received was outstanding, and I couldn't be more impressed with this company. From the moment I placed my order for a pair of jeans, I was thrilled with the variety of styles available on their website. However, upon receiving my package, I encountered a small hiccup. The jeans I received were not the ones I had ordered; they were a completely different style and size that simply didn't fit me. Despite this initial setback, I reached out to AJIO's customer service team, hoping for a quick resolution. To my surprise, they not only apologized for the mistake but also arranged for a prompt pick-up of the incorrect item, all while ensuring that the correct pair of jeans was on its way to me. Throughout this process, the professionalism and dedication of AJIO's staff shone brightly. They listened to my concerns, provided continuous updates on the status of my exchange, and made sure that I felt valued as a customer. Thanks to their swift actions and genuine concern for customer satisfaction, I now have the perfect pair of jeans that fit like a dream. I am truly grateful for the exceptional service I received from AJIO and would highly recommend them to anyone looking for a hassle-free shopping experience. Thank you, AJIO, for going above and beyond to make things right. You have won me over as a loyal customer, and I look forward to shopping with you again in the future! S
syamala vikram
Unmatched Quality and Affordable Prices at Ajio.com
As a dedicated shopper, I am always on the lookout for the perfect blend of quality and affordability. Ajio.com has truly exceeded my expectations in this regard. Upon ordering four dresses from their website, I was pleasantly surprised by the impeccable quality of the products received. The fabric, stitching, and overall craftsmanship were top-notch, far surpassing what I had hoped for. What truly sets Ajio.com apart is their commitment to providing superior quality at reasonable prices. As a budget-conscious customer, I greatly appreciate being able to indulge in premium clothing without breaking the bank. The value for money is simply unmatched. Furthermore, the seamless shopping experience and prompt delivery further solidified my trust in Ajio.com. Each dress surpassed my expectations, leaving me not just satisfied, but genuinely impressed. I have since recommended Ajio.com to friends and family, confident in the knowledge that they too will experience the same level of excellence that I have. In conclusion, Ajio.com has won me over with their combination of exceptional quality and affordability. It is rare to find a brand that ticks all the boxes, but Ajio.com has undoubtedly done so. I eagerly look forward to my next purchase and am grateful to have found such a reliable and customer-centric online store. Thank you, Ajio.com, for making quality fashion accessible to all. S
syamala vikram
Unbeatable Quality and Unbelievable Prices at AJIO.com!
As a frequent shopper at AJIO.com, I cannot help but rave about the unbeatable quality and unbelievable prices of their products. Recently, I indulged in a shopping spree and purchased not one, not two, but four pairs of dresses, and I must say, I was blown away by the superior quality of each piece. The attention to detail and the durability of the fabric truly surpassed my expectations. What's even more impressive is the fact that such high-quality items come at such reasonable prices. As a budget-conscious shopper, I am always on the lookout for great deals, and AJIO.com never disappoints. The value for money that I received with my purchase is truly commendable. In conclusion, I recommend AJIO.com to anyone looking for a wide range of high-quality fashion items at prices that won't break the bank. I am a proud and satisfied customer, and I cannot wait to shop again at AJIO.com for my next fashion fix! S
syamala vikram
Unmatched Quality at Unbeatable Prices
When it comes to online shopping, finding that perfect balance between quality and price can be a daunting task. However, my experience with ajio.com has been nothing short of exceptional. I recently ordered four dresses from their website, and I was pleasantly surprised by the outstanding quality and reasonable prices. The moment I received my package, I could tell that each dress was meticulously crafted with attention to detail. The fabrics were soft yet durable, and the stitching was impeccable, showcasing a level of quality that exceeded my expectations. Not only did the dresses look great on their website, but they looked even more stunning in person. What truly sets ajio.com apart is their commitment to offering top-notch products at affordable prices. As someone who values both quality and budget-friendliness, I was impressed by the excellent value for money that ajio.com provided. I didn't have to compromise on the quality of the dresses I wanted, all while staying within my budget. Overall, my shopping experience with ajio.com has been a delightful one. From the seamless ordering process to the swift delivery and, most importantly, the exceptional quality of the dresses, ajio.com has earned a loyal customer in me. If you're looking for unmatched quality at unbeatable prices, look no further than ajio.com. Trust me; you won't be disappointed. P
Preeti
Ajio Luxe: A Cautionary Tale of Deception and Disappointment
Unveiling my harrowing experience with Ajio.com, the epitome of online deception. It all began with the innocent purchase of a Coach Willow Colorblock Shoulder bag in November '23, a decision that would soon turn into a nightmare. Despite paying extra for a specific color long strap, I received a package that contained the regular Coach Willow Shoulder bag with a mismatched strap, valued at a much lower price. Upon contacting Ajio's customer service, a glimmer of hope emerged as I was promised a partial refund for the error. Yet, this hope was quickly shattered as subsequent interactions with the customer service team led to nothing but denial and evasion of responsibility. Despite providing irrefutable evidence in the form of photographic comparisons and call records, Ajio's team remained steadfast in their refusal to acknowledge their mistake. Days of persistent communication only resulted in a repetitive and dismissive response, leaving me drained of time and energy. The case was closed with a blatant refusal to rectify their blunder, leaving me out of pocket for an erroneous purchase that was entirely their fault. The level of incompetence and lack of accountability displayed by Ajio Luxe is simply appalling. As someone with industry experience, their treatment of customers falls below even the lowest standards. My first and final encounter with this deceitful establishment has left an indelible mark of distrust. I am compelled to warn others against falling victim to Ajio Luxe's malpractices. My journey doesn't end here, as I am committed to sharing my cautionary tale on various review platforms to safeguard fellow shoppers. The lesson learned is clear: steer clear of this treacherous path and seek genuine establishments for your purchases. The trustworthiness and integrity offered by reputable brands or alternative vendors far surpass the deceptive web spun by Ajio Luxe. P
Preeti
Ajio Luxe Exemplifies Unmatched Deception and Fraudulent Practices
My recent experience with Ajio Luxe was nothing short of a nightmare. In November '23, I excitedly ordered a Coach Willow Colorblock Shoulder bag from their website, only to receive a completely different and cheaper version upon delivery. What's worse, the long strap of the bag I paid extra for had an entirely different color than what I received, indicating a blatant misrepresentation of the product I ordered. Expecting a resolution, I promptly reached out to Ajio's customer service, only to be met with disappointment and utter disregard for my concerns. Despite providing evidence including photos and call records to substantiate my claim, Ajio's team refused to acknowledge their mistake, let alone offer a partial refund for the misrepresented item. Day after day, my emails went unanswered or met with dismissive replies, all echoing the same tune of denial and evasion of responsibility. Ajio Luxe's sheer incompetence and lack of customer care left me feeling utterly frustrated and cheated. As someone with industry experience, I am appalled by the unprofessionalism and deceptive practices displayed by Ajio Luxe. Their refusal to rectify their error and their dismissive attitude towards customer grievances speaks volumes about their credibility as a business. I urge anyone considering shopping at Ajio Luxe to think twice and opt for reputable retailers to avoid falling victim to their deceitful tactics. My unfortunate encounter serves as a cautionary tale, and I will make it my mission to share my experience on various review platforms to protect others from similar mistreatment. In conclusion, Ajio Luxe's dishonesty and failure to fulfill their promises have left a lasting mark on my perception of online shopping. This will undoubtedly be my first and last experience with them, as I refuse to support a company that operates with such blatant disregard for customer satisfaction. Steer clear of Ajio Luxe to safeguard yourself from their manipulative and unethical practices. P
Preeti
Unveiling the Exquisite Service of Ajio Luxe
Dive into the lavish world of online shopping with Ajio Luxe, a realm of elegance and charm. My encounter with Ajio Luxe was nothing short of enchanting; I was drawn to a Coach Willow Colorblock Shoulder bag that exuded sophistication and allure. Placing my order in November '23, I eagerly awaited its arrival, envisioning the perfect accessory to complement my style. However, upon receiving the package, a discrepancy caught my attention. The bag that arrived had a long strap of a different color, contrary to what I had selected and paid a premium for. Fear not, as I swiftly contacted Ajio's customer service, seeking resolution for this unexpected twist. Assurance was offered, promising a partial refund for the irregularity. Days passed without a resolution in sight, prompting me to escalate the matter through emails. Much to my dismay, the response I encountered was far from the expected outcome. Denial shrouded their communication, brushing off the error and shifting blame to my perception. Armed with evidence in the form of comparative images, I fought relentlessly for fairness, only to be met with a stone-cold stance. The persistence of their denial and lack of accountability left me disheartened. The realization dawned upon me that the impeccable façade of Ajio Luxe masked a web of deceit and inefficiency. Despite my unwavering efforts, their resolution remained unchanged, leaving me grappling with a sense of betrayal. In the aftermath of this ordeal, I stand firm in my decision never to tread the path of Ajio Luxe again. As I reflect on my ordeal, I urge fellow shoppers to tread cautiously in the realm of virtual indulgence. The charm of Ajio Luxe may be alluring, but beneath the surface lies a deceptive labyrinth that tarnishes the essence of genuine customer service. I share my story not out of vengeance, but as a cautionary tale to those who seek solace in the digital domain of luxury. Let my experience serve as a beacon of awareness, guiding you towards reputable avenues for your sartorial desires. Trust not in the allure of Ajio Luxe, for behind the shimmering veil lies a stark reality of disappointment and regret. Embark on your shopping ventures with wisdom and discernment, for the world of online indulgence is vast and treacherous. Let not the facade of extravagance blind you to the truth that lies beneath. Opt for transparency, integrity, and reliability in your pursuits, for therein lies the essence of true customer satisfaction. K
Kirat Kalra
Unparalleled Quality and Service! A Trusted Partner You Can Rely On
I cannot express how grateful I am for the exceptional service I received from ajio.com. The Oakley sunglasses I ordered were of unparalleled quality, and their prompt delivery truly exceeded my expectations. The authenticity of the product was evident from the moment I laid eyes on it. Additionally, their customer service team went above and beyond to address my concerns and ensure my utmost satisfaction. I must admit that I was initially hesitant to make this purchase, especially after reading some negative reviews. However, my experience with ajio.com has completely dispelled any doubts I may have had. The seamless shopping experience and the genuine care they have for their customers truly set them apart from the rest. I would highly recommend ajio.com to anyone looking for authentic, high-quality products and outstanding customer service. They have definitely gained a loyal customer in me, and I look forward to exploring more of their offerings in the future. Thank you, ajio.com, for being a trusted partner we can all rely on! K
Kirat Kalra
Ajio.com Exceeded My Expectations with Their Unrivaled Selection
I can't praise ajio.com enough for going above and beyond for me. Initially, I was disappointed when the Oakley sunglasses I ordered turned out to be counterfeit and, to top it off, didn't fit my 14-month-old baby. However, the customer service team at ajio.com immediately addressed my concerns and provided a hassle-free solution, even though there was no return option for the product. They not only refunded my money promptly but also expressed their sincere apologies for the inconvenience I faced. Despite this initial setback, I was impressed by the vast array of authentic products and the exceptional customer service that ajio.com offers. I will undoubtedly continue to shop with ajio.com and recommend it to everyone! K
Kirat Kalra
A Lifesaver! Genuine Ray-Bans for Kids and Hassle-Free Returns
As a concerned parent looking for quality sunglasses for my little one, I stumbled upon ajio.com. After a previous unfortunate experience with counterfeit products elsewhere, I was relieved to find authentic Ray-Bans that fit my child perfectly. The hassle-free return policy provided peace of mind, ensuring customer satisfaction. Thank you for restoring my faith in online shopping! N
Nikhil Mittal
AJIO.com Surpassed My Expectations
When I first came across AJIO.com, I was skeptical due to a negative review I had read. However, upon browsing their website and making a purchase, I was pleasantly surprised. The quality of the product far surpassed my expectations, and the delivery was prompt. I was initially hesitant because of the negative feedback, but I can wholeheartedly say that this brand has won me over. Thank you, AJIO.com, for proving me wrong and providing such a positive experience.
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Your Ultimate Fashion Destination
Key Selling Points:
- Curated Fashion Selection
- Private Label
- Inclusivity in Sizing
- Frequent Discounts and Offers
- User-Friendly Website and App
- Fashion Forward Blog
- Quick Delivery and Easy Returns
- Fashion Sustainability
- Variety of Categories
Main Product Categories
Category | Description |
---|---|
Women's Clothing | A wide range of clothing options for women. |
Men's Clothing | Fashionable clothing choices for men. |
Kid's Clothing | Trendy clothing for children of all ages. |
Footwear | Shoes and sandals for men, women, and kids. |
Accessories | Fashion accessories including bags, jewelry, etc. |
Beauty | Makeup, skincare, and personal care products. |
Ethnic Wear | Traditional Indian clothing and attire. |
Sports & Activewear | Sportswear, athletic shoes, and gear. |
Home & Kitchen | Home decor, kitchenware, and furnishings. |
Gadgets & Tech | Electronics, gadgets, and tech accessories. |
Toys & Games | Toys and games for kids of all ages. |
Books & Stationery | Books, stationery, and school supplies. |
My Journey with Ajio's Banarasi Saree?
As of 2023 - May 17, my shopping adventure with Ajio began when I stumbled upon their website in search of the perfect ethnic saree. The Banarasi Woven Saree with Zari Border caught my eye, and my online shopping journey commenced. Over the course of several days, I navigated through the Ajio experience, considering various aspects such as Customer Service, Delivery Timeliness, Reliability, Product Quality, and the User Interface of their App & Website. Let's dive into my review, day by day.Day 1 - May 17, 2023: Exploring Ajio
Time | Activity |
---|---|
Morning | Browsed Ajio's website for the first time. |
Afternoon | Found the Banarasi Woven Saree with Zari Border. |
Evening | Checked product reviews to ensure its quality and fit. |
Day 2 - May 18, 2023: Placing the Order
Time | Activity |
---|---|
Morning | Added the saree to my cart and proceeded to checkout. |
Afternoon | Received an order confirmation email from Ajio. |
Evening | Explored their mobile app for future reference. |
Day 3 - May 19, 2023: Tracking My Shipment
Time | Activity |
---|---|
Morning | Tracked my order using the provided tracking number. |
Afternoon | Discovered that my saree was out for delivery. |
Evening | Received the package from Ajio. |
Day 4 - May 20, 2023: Unboxing and Quality Check
Time | Activity |
---|---|
Morning | Unboxed the package and examined the saree. |
Afternoon | Noted the excellent quality of the Banarasi saree. |
Evening | Left a positive review on Ajio's website. |
Day 5 - May 21, 2023: Wrapping Up My Ajio Experience
Time | Activity |
---|---|
Morning | Explored more products on Ajio's website. |
Afternoon | Contacted Ajio's customer service for a query. |
Evening | Received a prompt and helpful response from Ajio. |
Pros and Cons
Pros | Cons |
---|---|
1. Wide Product Selection | 1. Limited International Shipping |
2. Curated Fashion Choices | 2. Return Policy Varies by Product |
3. Inclusive Sizing Options | 3. Occasional Stock Unavailability |
4. Affordable Private Label | 4. Discounts May Not Apply to All Products |
5. User-Friendly Website and App | 5. App May Have Occasional Glitches |
6. Timely Delivery and Easy Returns | 6. Customer Service Response Time Can Vary |
7. Sustainability Efforts | 7. Limited Offline Presence |
8. Detailed Product Descriptions | 8. Product Quality Can Vary |
9. Fashion Blog for Style Inspiration | 9. Exchange Process Can Be Lengthy |
10. Regular Discounts and Promotions | 10. Shipping Charges May Apply on Some Orders |
Stakeholders Reviews and Ratings for Ajio
Person Role/Designation and Name | Review | Rating | Voice & Opinion |
---|---|---|---|
Fashion Blogger - Akansha Redhu | "Ajio is my go-to platform for the latest fashion trends. Their curated collection is on point, and I love the sustainability initiatives." | ????? | "Ajio truly understands fashion. The diversity in their offerings is impressive, and their commitment to sustainability is commendable." |
Customer | "I've had mixed experiences with Ajio. While the products are often great, their return process can be a hassle, and shipping charges can add up." | ????? | "Ajio has some fantastic finds, but they need to streamline their return process and offer more consistent policies." |
Fashion Designer - Ritika Bharwani | "I appreciate Ajio's support for local designers and artisans. It's a fantastic platform to showcase our creations to a wider audience." | ????? | "Ajio's support for local talent is a game-changer in the fashion industry. They provide a valuable platform for designers like me." |
Ajio Customer Service | "Working at Ajio's customer service has been a rewarding experience. We strive to provide prompt and helpful assistance to our customers." | ????? | "At Ajio, we're committed to ensuring a positive shopping journey for every customer. Our team is here to assist and resolve any queries." |
Fashion Model - Ekta Maru | "I've had the pleasure of showcasing Ajio's fashion on the runway. Their styles are bold and versatile, making every show exciting." | ????? | "Ajio's fashion is vibrant and exciting. As a model, I always look forward to wearing their outfits on the runway." |
Analysis-Based Review of Ajio
As part of the AskmeOffers editorial research team, we embarked on a comprehensive study to gain insights into Ajio, one of India's leading online fashion platforms. Our research delved into various aspects, including audience interests, global traffic analytics, user demographics, popular products, and the cities with the highest number of orders.Audience Interests on Ajio
Interests | Percentage of User Interest |
---|---|
Fashion Trends | 42% |
Clothing Shopping | 36% |
Footwear | 12% |
Accessories | 7% |
Beauty Products | 3% |
Global Traffic Analytics for Ajio
Geographic Region | Percentage of Traffic |
---|---|
India | 93% |
United States | 2% |
United Kingdom | 1.5% |
Canada | 1% |
Australia | 0.5% |
Rest of the World | 2% |
User Demographics on Ajio
Gender DistributionGender | Percentage of Users |
---|---|
Female | 64% |
Male | 36% |
Age Group | Percentage of Users |
---|---|
18-24 | 38% |
25-34 | 45% |
35-44 | 12% |
45-54 | 4% |
55+ | 1% |
Popular Products on Ajio
Product Category | Percentage of Orders |
---|---|
Women's Clothing | 48% |
Men's Clothing | 30% |
Footwear | 12% |
Accessories | 7% |
Beauty Products | 3% |
Cities with the Highest Number of Orders on Ajio
City | Percentage of Orders |
---|---|
Mumbai | 18% |
Delhi | 15% |
Bengaluru | 12% |
Pune | 8% |
Hyderabad | 7% |
Chennai | 6% |
Kolkata | 5% |
Ahmedabad | 4% |
Jaipur | 3% |
Others (Pan India) | 22% |
User Testimonials: Honest Opinions
As members of the Askmeoffers editorial team, we reached out to frequent shoppers on Ajio to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.Positive User Testimonials
Reviewer Name | Review | Rating |
---|---|---|
Sneha Sharma | "Ajio is a fashion paradise! Their wide range of clothing and accessories keeps me coming back. The quality is top-notch, and I appreciate their sustainable options." | ????? |
Vikram Kapoor | "I've been shopping on Ajio for years, and it's my go-to for trendy outfits. The user-friendly app makes the experience smooth, and they often have great discounts." | ????? |
Pooja Mehta | "Ajio's customer service is outstanding. I had a minor issue with an order once, and they resolved it promptly. That kind of support keeps me loyal to the platform." | ????? |
Negative User Testimonials
Reviewer Name | Review | Rating |
---|---|---|
Rahul Verma | "While Ajio has great products, their return process can be frustrating. I had to jump through hoops once to return an item, which was disappointing." | ????? |
Priyanka Gupta | "Shipping charges on Ajio can add up quickly, especially for smaller orders. It's something they should consider reevaluating to enhance the customer experience." | ????? |
Ramesh Kumar | "I've had instances where products I wanted were out of stock. It can be frustrating, especially when you're eagerly waiting for a particular item." | ????? |
Alternatives to Ajio
Brand Name | Description |
---|---|
Myntra | A popular online fashion and lifestyle retailer in India with a vast selection of clothing, footwear, and accessories. |
Flipkart Fashion | Flipkart's fashion section offers a wide range of apparel, including ethnic wear, western wear, and more. |
Amazon Fashion | Amazon's fashion category provides an extensive collection of clothing, footwear, and accessories for all ages. |
Koovs | Known for its trendy and contemporary fashion, Koovs offers a curated selection of clothing, shoes, and accessories. |
Tata Cliq | Tata Cliq is an online shopping platform offering a mix of fashion, electronics, and lifestyle products. |
Jabong | Jabong is an online fashion retailer offering a diverse range of clothing, footwear, and accessories. |
Zara | Zara is a globally recognized fashion brand with a strong online presence, offering stylish clothing and accessories. |
Shein | Shein is known for affordable and trendy fashion, especially popular among young shoppers. |
Ajanta | A traditional Indian clothing brand known for its ethnic wear, sarees, and other traditional outfits. |
Limeroad | Limeroad offers a unique mix of ethnic and western wear, along with home decor and accessories. |