Users Voice for Ajio

96% users rated Terrible
2% users rated Poor
0% users rated Average
0% users rated Very Good
2% users rated Excellent
Pie Chart Review Representation for Ajio
Ajio Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Ajio Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 28 Sep 2019

Last updated by on 27 Jan 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 1 3.9 2.8 1.3 4.7 4.3
Nov 2022 5 4.1 2 1.4 4.5 2.4
Dec 2022 1.1 5 5 5 5 5
Jan 2023 5 3 5 1.4 4.1 1.7
Line Chart for Rating of peer stores

ajio.com

eneba.com

shein.com

booking.com

godaddy.com

lookfantastic.com

Detailed Ajio Review by

Introduction

Ajio is an e-commerce website that offers a wide range of products, including clothing, accessories, and home decor. The website is owned by Reliance Industries Limited, one of the largest conglomerates in India. Ajio has been operating since 2016 and has garnered a large customer base. The website offers a hassle-free shopping experience and is known for its excellent customer service. However, there are some areas where Ajio could improve. In this article, we will take an in-depth look at Ajio. We will look at various aspects of the website, including the user interface, product range, pricing, and delivery options.

Ajio Standout Features

The site offers a wide range of products:
  1. Ajio offers a wide range of products, including clothing, accessories, and home decor. There is something for everyone on the site.
  2. The site has a clean and user-friendly design: Ajio has a clean and user-friendly design. The site is easy to navigate, and it is straightforward to find what you are looking for.
  3. The site offers a variety of payment options: Ajio offers several payment options, including credit cards, debit cards, and net banking. This makes it convenient for customers to pay for their purchases on the site.
  4. Overall, Ajio is an excellent option for online shopping. The site offers a wide range of products, has a clean and user-friendly design, and offers a variety of payment options.

Ajio Pros and Cons

Ajio is an online retailer that offers a wide range of products, including clothing, accessories, and home decor. The company has a strong presence in India and ships internationally.
                      Pros                           Cons
Wide range of products available Some products may be overpriced
Good selection of brands Limited payment options
Competitive prices
Ships internationally

Why Should you Use Ajio?

Ajio is an online shopping site that offers great deals on a wide range of products. To make the most of Ajio, there are a few things shoppers should keep in mind.
  1. First, Ajio offers free shipping on all orders over Rs. 1200. This makes it an excellent option for those who want to save money on shipping costs.
  2. Second, Ajio has a vast range of products available, so shoppers are sure to find what they're looking for.
  3. Third, Ajio offers excellent discounts on various products, making it an ideal site for those looking to save money on their purchases.
  4. Finally, shoppers should take advantage of Ajio's 'Refer a Friend program. Through this program, shoppers can earn up to Rs. 500 off their next purchase by referring a friend to Ajio. So, if you want to save money on your next online purchase, check out Ajio!

Ajio Pricing

The pricing of products on Ajio is extremely reasonable, especially compared to other online retailers. For instance, a pair of jeans that costs Rs. 2,000 on Ajio can easily cost upwards of Rs. 3,000 on other websites. Ajio is an excellent option for budget-conscious shoppers who still want to enjoy quality products. In addition, Ajio frequently runs sales and discounts on its products, so it's always worth checking the website before making a purchase. Overall, we were very impressed with the pricing of products on Ajio and would recommend this website to anyone looking for affordable yet stylish clothes and accessories.

Ajio Ease of Use

Ajio is an online store that offers a wide range of products from Indian and international brands. The website is user-friendly and easy to navigate. The search bar and the filtering options make it easy to find the desired product. The product descriptions are detailed, and the prices are mentioned. Ajio also offers a 14-day return policy. Others. The delivery charges are reasonable and the delivery time is prompt. Overall, Ajio is a great online shopping experience.

Ajio Return and Refund Policy

Ajio has a very user-friendly return and refund policy. If you are unsatisfied with a product, you can return it within 15 days of delivery for a full refund. Ajio also offers free returns on all products, so you don't have to worry about paying for return shipping. In addition, Ajio has an excellent exchange policy. If you receive a defective or damaged product, you can exchange it for a new one within seven days of delivery. And if you need to exchange an item for a different size or colour, Ajio will gladly do so at no additional cost. Overall, we were very impressed with Ajio's return and refund policy. It is clear, concise, and easy to understand. It is one of the best in the industry, and I recommend shopping with Ajio, knowing that you can return or exchange any purchase that isn't perfect for you.

Ajio has Excellent Customer Support.

Ajio offers a great customer support experience. The representatives are knowledgeable and willing to help. The Ajio customer support team can be reached by phone, email, or live chat. The team is available 24/7 to help customers with any questions or concerns. In addition, Ajio offers a comprehensive FAQ section on its website that covers various topics related to shopping on the site. The only downside is that they do not have a phone number on their website. Overall, we were delighted with the customer support experience offered by Ajio.

Ajio User Reliability

In terms of reliability, Ajio is a safe and secure website to use. The company uses SSL encryption to protect customer information, and all payments are processed through a secure gateway. Ajio offers a 14-day return policy for most products (excluding sale items). Overall, Ajio is a reliable website for shopping for Indian fashion items. Reliability is 7.9 out of 10.

Ajio Alternatives and Comparison

Ajio Alternatives:
  1.  Amazon India: Amazon is one of the largest e-commerce platforms in the world and offers a wide range of products across categories. Amazon India also has a strong presence in the Indian market and offers competitive prices on all products. The company also offers a 30-day return policy on all products.
  2.  Jabong: Jabong is another leading online fashion retailer in India that offers a wide range of clothing and accessories for men, women, and children. The company also has a strong presence in the Indian market and offers competitive prices on all products. Jabong also offers a 30-day return policy on all products.
  3.  Myntra: Myntra is another popular online fashion retailer that offers a wide range of clothing and accessories for men, women, and children. Myntra also has a strong presence in the Indian market and offers competitive prices on all products like the Ajio Alternatives site does. Myntra also offers a 30-day return policy on all products.
  4. Snapdeal: Snapdeal is another leading online marketplace in India that offers various products across categories. Snapdeal also has a strong presence in the Indian market and offers competitive prices on all products. The company also offers a 7-day return policy on all products.

Recent News

Reliance Retail Launches Athleisure Brand Xlerate on Ajio Business

Reliance Retail, India’s largest retail company, has launched its athleisure brand xlerate on AJIO business. The brand will be available exclusively on Ajio and offer a range of sportswear and activewear for men and women. xlerate is a performance-oriented athleisure brand that caters to the needs of active individuals. The product range includes t-shirts, shorts, leggings, tracksuits, sports bras, and more. The products are designed using high-quality fabrics and technology to provide maximum comfort and support during physical activity. The launch of xlerate comes at a time when the athleisure market in India is estimated to be worth Rs 2,500 crore. Growing awareness about health and fitness and rising disposable incomes have increased the demand for athleisure wear. AJIO's xlerate brand will compete with established players such as Decathlon, Lululemon and Nike in the Indian market. With this launch, Reliance Retail aims to provide customers with an affordable and convenient option for purchasing athleisure wear. Customers can browse the xlerate product range on Ajio and purchase their desired items with just a few clicks.

My Final Verdict

Ajio is an online fashion retailer that offers a wide range of products for men, women, and children. The company has various brands and products to choose from, offering significant discounts. The company also offers free shipping on all orders, and they have a 15-day return policy. Overall, we were very impressed with Ajio. They have a great selection of products, competitive prices, and excellent shipping and return policies. We recommend Ajio to anyone looking for an online fashion retailer.                                                

Recommended by 37+ verified customers on Trustpilot

'Poor'
Based on 37 reviews

Ajio Recent User Reviews

User Rating

👤

Reviewer Name: Param Jeet

Review Submission Date: 2023-01-06

Review Title: Worst refund system refund initiative…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Worst refund system refund initiative of 24dec didn't get yet called customer care 7times but problem not solved

👤

Reviewer Name: divyashree gowda

Review Submission Date: 2023-01-05

Review Title: I am not willing to give even one star…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I am not willing to give even one star such a fraud company. They are making money by cheating customers never shop the products here. Worst experience I have faced

👤

Reviewer Name: Koganti Mydhili

Review Submission Date: 2023-01-05

Review Title: Worst refund process
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Worst refund process , transfer has been initiated on 26th December, till now not got the amount, worst service by AJIO, I recommend not to do online shopping with AJIO, based on my personal experience I am suggesting

👤

Reviewer Name: Anita Garg

Review Submission Date: 2022-12-29

Review Title: Ajio is fraud company.I am going to…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Ajio is fraud company.I am going to file a complaint against it .

👤

Reviewer Name: ANUSHA SHETTY

Review Submission Date: 2022-12-18

Review Title: Worst products
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Worst products. Don't purchase item especially men shirts from ajio. I had very bad experience ? .Few months back I purchased 6 shirts from ajio.that time item were looks good. After some time when we started to use this products one by one shirts got damaged in first use only. That time we unable to return the product also totally bad experience, waste of money,please don't buy the products from ajio.

👤

Reviewer Name: Chandrika Somara

Review Submission Date: 2022-12-14

Review Title: They are excellent collection of…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: They are excellent collection of products yet the bad thing is they have worst delivery partners. There isNoway to contact or raise the issue regarding the return pick up one of the worst is shadowfox among them

👤

Reviewer Name: Nijeem Shahul Hameed

Review Submission Date: 2022-11-29

Review Title: Please don’t buy Puma Shoes from Ajio…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Please don’t buy Puma Shoes from Ajio as they are cheating by sending very poor quality shoes. Shoe sole come out separately in few days and when I contacted for warranty they ask to contact Puma and Puma ask to contact Ajio. Both are playing.

👤

Reviewer Name: Anush Shetty

Review Submission Date: 2022-11-26

Review Title: This was worst experience, i got conned.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: They are the worst sellers. Being a reputed company like reliance i never expected them to to con people. I had ordered three pants worth rupees 5000 INR. Due to size issues i wanted to return the product. But they never picked it up. I tried multiple times, but no luck. After 30 days period now i dont have option of returning. This is a pure scam.

👤

Reviewer Name: Sunanda

Review Submission Date: 2022-11-09

Review Title: Ajio is a fraud company
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Ajio's customer service is the worst! They don't pick up the returns and then send you a message that they missed us! They put the blame of the customer whereas, they don't even contact the customer. I couldn't return two items inspite of calling at the. Call centre repeatedly. This is how they force you to keep the stuff that you don't want ! Please don't buy from Ajio!

👤

Reviewer Name: Bahubali Pot

Review Submission Date: 2022-11-08

Review Title: Ajio Is very Very Ridiculous site due…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Ajio Is very Very Ridiculous site due to Some Offers provide to customers but after we get apply for the offer product is gone out of stock..... So this called to Manipulate with all customers