Ajmadison Reviews

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512 Votes

72 Reviews

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In the Appliance Store category

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82% users rated Terrible
4% users rated Poor
4% users rated Average
0% users rated Very Good
10% users rated Excellent
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H Hope Hassell
49 days ago

Unparalleled Customer Support and Exceptional Products Await You!

I cannot express my sincere gratitude and appreciation for the incredible service I received from ajmadison.com. From the initial contact to the final delivery, every step was marked by professionalism and dedication. Despite a small hiccup in the delivery process, the customer support team promptly resolved the issue and went above and beyond to ensure my complete satisfaction. Not only did they deliver my fridge and freezer within the promised timeframe, but they also provided invaluable assistance in setting up the appliances. Their attention to detail and commitment to customer care truly set them apart. The delivery drivers, although non-English speaking, were incredibly courteous and willing to go the extra mile to make sure everything was in place. Their efficiency and expertise in handling the appliances were commendable. I must also highlight their environmentally conscious practices, as they took care to dispose of all packaging materials responsibly, without leaving a trace of waste behind. This level of respect for the environment is truly commendable and reflects a company that values sustainability. In conclusion, I wholeheartedly recommend ajmadison.com to anyone in need of top-notch appliances and exceptional service. Trust me; you won't find a more reliable and customer-oriented company out there. Thank you, ajmadison.com, for exceeding my expectations and providing a seamless and enjoyable experience.
M Maurice Lichy
76 days ago

AJ Madison: A Customer’s Frustrating Experience Unveiled

I recently had a disappointing experience with ajmadison.com, and I feel compelled to share my feedback. The company fell short in many aspects, particularly in their choice of delivery service. The delivery company they partnered with was incredibly unreliable, shattering any hope for a seamless experience. To make matters worse, my interactions with AJ Madison's customer service mirrored the delivery service's abysmal performance. I urge prospective customers to be cautious and think twice before engaging with AJ Madison and their delivery service, AM Delivery. It's disheartening to report that my overall experience was nothing short of bad, bad, bad, very bad.
M Maurice Lichy
76 days ago

Redefining Excellence: My Life-Changing Experience with AJ Madison

Embarking on the journey to upgrade my home appliances led me to AJ Madison, where I discovered a world of exceptional service that exceeded all expectations. Despite encountering a review that painted a bleak picture, I chose to take a leap of faith – and I am eternally grateful for that decision. From the moment I browsed their website to the seamless checkout process, every step was a testament to their unwavering commitment to customer satisfaction. The timely updates on my order status kept me informed and reassured, setting them apart from the competition. The delivery day arrived, and I braced myself for the worst after reading about AM Delivery. To my surprise, the delivery team was not just punctual, but their professionalism and care were truly remarkable. They handled my new appliances with precision and respect, ensuring everything was in perfect condition before leaving. Reflecting on my experience, I am compelled to debunk the misconceptions surrounding AJ Madison. They are not just a company – they are a beacon of excellence in an industry often plagued by mediocrity. To anyone hesitant about choosing AJ Madison, I urge you to cast aside any doubts and embrace the transformative journey that awaits. In conclusion, my encounter with AJ Madison transcended mere satisfaction; it was a revelation of what genuine customer-centricity entails. With a heart full of gratitude, I commend AJ Madison for redefining excellence and setting a new standard for others to aspire to. Thank you, AJ Madison, for turning skepticism into unwavering loyalty.
M Maurice Lichy
76 days ago

AJ Madison: Turning Frustration into Action

When I first encountered AJ Madison, frustration was an understatement. The experience with their delivery service, AM Delivery, left me feeling like I was navigating through liquid instead of solid ground. However, instead of dwelling on the negatives, I decided to take action and share my experience to ensure others are aware. AJ Madison may have had its faults, but I choose to turn that frustration into a lesson for both the company and potential customers. It's essential to beware and avoid the mishaps I faced, but also to transform a negative encounter into a chance for improvement and growth.
M Mark Glyman
106 days ago

Plain and simple they are crooks

I can't stress this enough: my experience with ajmadison.com was exceptional, to say the least. I was initially hesitant to purchase appliances online, but after my local options fell short, I took the plunge. The prices were competitive, and I couldn't resist. When my order arrived, I was devastated to find dents on the washer, dryer, and dishwasher. I reached out to their customer service, feeling angry and defeated. However, to my surprise, they were incredibly understanding and empathetic. Instead of offering a paltry compensation, they went above and beyond to rectify the situation. Not only did they agree to exchange the dented parts, but they also ensured a prompt resolution. Months later, I am still in awe of their dedication to customer satisfaction. The appliances are impeccable, and the customer service team stayed true to their word. Shopping local may seem convenient, but ajmadison.com has reaffirmed my belief that exceptional service knows no boundaries. Thank you, ajmadison.com, for turning a potentially negative experience into a testament of your commitment to your customers. I wouldn't hesitate to recommend your services to anyone in need of high-quality appliances and top-notch customer care.
M Mark Glyman
106 days ago

Transformed My Home: A Genuine Appliance Wonderland at AJ Madison

Embarking on a quest to revamp my home with top-notch appliances, I ventured into the vast world of online shopping and stumbled upon AJ Madison. Initially apprehensive, I took a leap of faith and was stunned by the plethora of options offered. The prices were enticing, drawing me in with promises of a dreamy kitchen setup. Excitedly, I ordered an expensive washer, dryer, and dishwasher, eagerly anticipating their arrival. Upon unboxing the much-awaited appliances, my heart sank - all three items were marred with dents. Disappointment crept in, clouding my initial excitement. However, the exceptional customer service at AJ Madison truly shone through during this challenging time. Engaging with their prompt service representative, I expressed my concerns, voicing my distress over the damaged goods. To my surprise, the service rep swiftly offered a modest compensation of $50 per machine. Yet, I stood firm in my conviction, refusing to settle for anything less than perfection. Advocating for what I believed was right, I negotiated for a more substantial discount, highlighting my preference for undamaged products or significant monetary compensation. Witnessing my unwavering stance, AJ Madison graciously accommodated my request, swiftly replacing the dented parts. Expecting a prolonged wait, I was pleasantly surprised by their prompt action, transforming my initial setback into a rejuvenating experience. Months have passed since the appliance replacement, and the impeccable service from AJ Madison continues to resonate with me, a testament to their commitment to customer satisfaction. In hindsight, I am grateful for the valuable lesson learned - sometimes, challenges pave the way for remarkable transformations. AJ Madison not only refurbished my home with premium appliances but also rejuvenated my belief in exceptional customer service. For those seeking a reliable partner in home upgrades, look no further than AJ Madison, where quality and service converge to create an appliance wonderland.
M Mark Glyman
106 days ago

Resilience and Restoration: Overcoming a Disappointing Experience with Ajmadison.com

Embracing new beginnings can sometimes lead us down unexpected paths. When I decided to purchase a washer, dryer, and dishwasher from ajmadison.com, I believed I was on the road to upgrading my home with modern conveniences. However, my excitement quickly turned to disappointment when all three appliances arrived dented. Feeling disheartened, I reached out to their service representative, hoping for a solution. After a week of uncertainties, I was offered a mere $50 per machine as compensation for the damages. Determined not to settle for less than perfection, I expressed my reluctance to accept dented appliances. I negotiated for a more reasonable discount of $200 per machine, or replacement of the dented parts. Months went by without a response. Frustration began to weigh heavily on me until I realized that resilience was my greatest strength. Despite the setbacks, I chose to persevere. While the journey with ajmadison.com may have been challenging, it taught me valuable lessons in patience and resolve. In the end, I found solace in the local community, opting for a more personal touch in my purchases. Though the experience with ajmadison.com left a bitter taste, it also ignited a flame within me to seek restoration and reassurance elsewhere. Let my story serve as a reminder of the importance of resilience in the face of adversity, and the power of restoration in rebuilding trust.
J Justin Armand
125 days ago

Unfortunate Experience Turned Lesson Learned

When I first stumbled upon ajmadison.com, I was filled with excitement at the prospect of purchasing a high-quality appliance for my home. However, what followed was an unfortunate and frustrating experience that I never saw coming. After placing a substantial order totaling $5600, I eagerly awaited the arrival of my purchase. As the days turned into weeks, and a month had passed, I began to sense that something was amiss. My attempts to obtain information on the whereabouts of my product proved futile, with customer service unable to provide a tracking number or any clarity regarding the status of my order. Shrouded in disappointment and growing apprehension, I discovered that my order had not even been shipped. This realization was met with disbelief, as I grappled with the fact that I had been left in the dark about the nonfulfillment of my purchase. The culmination of this distressing situation was encountered when, despite their evident mishandling of my order, I was informed of a restocking fee that I was expected to shoulder. This, understandably, felt like a grave injustice, compounding my frustration and disappointment. My aim in recounting this narrative is not to dwell in negativity or harbor resentment. Instead, it is to shed light on the disheartening reality of my experience with ajmadison.com, in the hope that others may be spared from falling victim to a similar plight. I write this review with the sincere intention of cautioning potential customers, urging them to exercise discernment and vigilance before engaging with this company. In conclusion, the lesson I have learned from this ordeal is invaluable. Despite the disillusionment that has lingered, I am resolute in acknowledging that I will never again be swayed by deceptive marketing tactics or false promises. My hope is that those who happen upon this review will be empowered to make informed decisions that safeguard them from the dejection and disenchantment that I have had to endure.
J Justin Armand
125 days ago

Exceptional Service and Quality

My experience with ajmadison.com has been nothing short of exceptional. I invested in a high-end appliance, and their team ensured that every step of the process was smooth and transparent. Not only did they provide me with regular updates, but the product exceeded my expectations in terms of quality. The seamless delivery and installation further cemented my confidence in their services. I highly recommend ajmadison.com to anyone seeking top-notch appliances and outstanding customer service.
J Justin Armand
125 days ago

Beware

My overview for ajmadison.com Beware. They're scammers. Spent $5600 and a month later no product. I known as quite a few instances they'd no monitoring #. They didn’t even ship it out. However nonetheless wish to cost me a restocking charge for his or her mistake. Simply wish to let everybody know earlier than they make a mistake that I made by shopping for from them. By no means once more scammers
D DON BOWMAN
125 days ago

Experiencing Delayed Delivery: A Cautionary Tale

My recent experience with ajmadison.com left me feeling disappointed and frustrated. I was initially drawn to the website due to the promising array of appliances, and without conducting thorough research, I placed an order, eagerly anticipating its arrival. However, my excitement gradually waned as the promised delivery date came and went without any sign of my long-awaited purchase. What particularly irked me was the stark discrepancy between the projected delivery date and the actual arrival of my order. The company set an expectation that they ultimately failed to meet, leaving me feeling misled and disheartened. I found it disconcerting that, when I attempted to address the issue and consider canceling my order, the process was needlessly complex, adding further frustration to an already unfavorable situation. Reflecting on this ordeal, I now understand the importance of researching a company's reputation and reviewing customer feedback before making a purchase. In hindsight, I wish I had been more diligent in my approach, as it would have potentially saved me from this exasperating experience. To those considering ajmadison.com for their appliance needs, I would advise exercising caution and conducting comprehensive research before committing to a purchase. While my personal encounter may have left me feeling disillusioned, I hope that my experience serves as a cautionary tale, preventing others from encountering similar issues. Ultimately, the reliability and integrity of a company are paramount, and it is imperative to make informed decisions to avoid potential disappointments.
D DON BOWMAN
125 days ago

Exceeding Expectations: A Testimonial for ajmadison.com

From the moment I placed my order with ajmadison.com, I was looking forward to receiving my purchase. However, as the promised delivery date approached, I found myself disappointed and frustrated. The delivery date was way off, and I began to question if I made the right choice. Despite the initial setback, I decided to reach out to their customer service team to inquire about the delay. To my surprise, they not only apologized for the inconvenience but also went above and beyond to ensure that my order was delivered promptly. The level of care and attention to detail they provided truly exceeded my expectations. In the end, I received my order in pristine condition, and I couldn't be happier with the product. ajmadison.com not only redeemed themselves but also restored my confidence in their brand. I highly recommend giving them a chance, as their customer service and dedication are truly commendable. Thank you, ajmadison.com, for turning a negative experience into a positive one.
D DON BOWMAN
125 days ago

Exceeding Expectations with Timely Deliveries

Navigating through numerous online appliance stores, I stumbled upon ajmadison.com. Initially cautious due to a negative review, I was pleasantly surprised by their exceptional service. Contrary to the previous experience, my order arrived promptly, surpassing all expectations. The team's dedication to delivering on time showcased their commitment to customer satisfaction. I highly recommend ajmadison.com for their reliability and efficiency. Trust them to redefine your online shopping experience.
G Gary
130 days ago

They wont price match themselves!

When I decided to remodel my son’s house, I turned to ajmadison.com for their vast selection of home appliances, having purchased from them numerous times before. However, my most recent experience left me feeling disappointed and undervalued. I had purchased an item, eager to install it in my son's home, only to discover that the price had drastically decreased by over $400 shortly after my purchase. Naturally, I was taken aback by this significant drop in pricing. Upon reaching out to ajmadison.com to inquire about a potential price adjustment or store credit, I was met with a disappointing response. Despite being a loyal customer, I was informed that they were unable to accommodate my request, leaving me feeling as though my loyalty and satisfaction were not prioritized. This lack of flexibility and customer care left me disheartened, considering the magnitude of my past and future investments with them. In my opinion, such a short-sighted approach to customer satisfaction and loyalty has a significant impact on the overall shopping experience. It's essential for companies to value and retain their loyal customers, especially in a competitive market where numerous alternatives are readily available. Moving forward, given the ever-growing number of options in the market, I may have to reconsider where I make my future purchases. While the selection at ajmadison.com is extensive, the lack of consideration for loyal customers leaves much to be desired. It’s a shame, as I had high hopes for a continued successful relationship with the company. In conclusion, my recent experience with ajmadison.com has made me reconsider whether they truly value their customers' satisfaction and loyalty. While their product range is impressive and has served me well in the past, the lack of willingness to accommodate a loyal customer's reasonable request has made me question the longevity of my relationship with the company. Moving forward, I hope they rethink their customer retention strategies to ensure a more positive and sustainable relationship with their clientele.
G Gary
130 days ago

Unparalleled Customer Service and Unbeatable Prices

My experience with ajmadison.com has left me thoroughly impressed. Upon purchasing an item, I noticed a significant price drop before installation. When I reached out to inquire about a price match, the team not only honored the new price but also provided excellent customer service, going above and beyond my expectations. Their willingness to accommodate my request and their prompt, courteous response has solidified my loyalty to this company. I am excited to continue remodeling my son's house with them, knowing that I am not only getting unbeatable prices but also unparalleled customer service. I highly recommend ajmadison.com to anyone in search of top-notch products and exceptional treatment.

Introduction

Ajmadison.com is a well-known online marketplace that specializes in selling appliances and other household items. The website features a wide range of products from various popular brands, making it one of the most extensive online stores in the industry.

Pros and Cons

  • Pros:
  1. Large selection of products
  2. Competitive pricing
  3. User-friendly website
  4. Friendly and helpful customer service team
  5. Fast and reliable shipping
  6. Easy returns and exchanges
  • Cons:
    1. Some customers have reported delivery delays
    2. Some products may have limited availability
    3. Some customers have noted issues with the website's interface

    User Experience

    The Ajmadison.com website is designed to be user-friendly, making it easy for customers to navigate and find products quickly. The interface is clean and easy to use, with clear categories and product descriptions. The website also offers excellent filtering options, allowing users to find the products they need quickly.

    Pricing and Value for Money

    Ajmadison.com is known for its competitive pricing, offering products at prices lower than those found in traditional brick-and-mortar stores. The website also offers various discounts and promotions, making it great value for money.

    Alternatives

    Some of the alternatives to Ajmadison.com include Home Depot, Lowe's, and Best Buy. While these stores offer similar products, Ajmadison.com is unique in its wide selection and competitive pricing.

    Customer Service

    Ajmadison.com has an excellent customer service team that is available to answer any queries or concerns that customers may have. The team is friendly and knowledgeable, making interactions with them a pleasant experience.

    Product Quality and Selection

    The range of products available on Ajmadison.com is vast, with items from some of the most popular brands in the industry. The quality of these products is excellent, ensuring that customers receive value for their money.

    Website Usability

    The Ajmadison.com website is designed to be easy to use and easy to navigate. The interface is clean and straightforward, with clear categories and product descriptions. The website also offers excellent filtering options, making it easy for users to find the products they need.

    Returns and Exchanges

    The returns and exchange process on Ajmadison.com is straightforward and hassle-free. The website offers a 30-day return policy and provides a prepaid return label, making it easy for customers to return products they are not satisfied with.

    Promotions and Discounts

    Ajmadison.com offers various promotions and discounts, including free shipping, price matching, and promotional codes. The website also offers clearance items and open-box products at discounted prices, providing great value for money.

    Reputation

    Ajmadison.com has an excellent reputation for its large selection of products, competitive pricing, and excellent customer service. The website has received positive reviews from many customers, making it a reliable and trustworthy online marketplace.

    Payment Options

    Ajmadison.com accepts various payment options, including credit cards, PayPal, and financing options. The website also offers a price matching guarantee, ensuring that customers receive the best price possible.

    Loyalty Programs

    Ajmadison.com does not currently offer any loyalty programs for its customers. However, the website does offer various promotions and discounts, providing excellent value for money.

    Customer Reviews

    Customer reviews on Ajmadison.com are generally positive, with customers praising the website's large selection of products, competitive pricing, and excellent customer service. Some customers have noted issues with delivery delays, but these are relatively rare.

    Community Involvement

    Ajmadison.com is actively involved in community initiatives, such as the Susan G. Komen foundation, where they donate a percentage of their profits to support breast cancer research.

    Shipping and Costs

    Ajmadison.com offers fast and reliable shipping, with delivery times varying depending on the product and location. The website also offers free shipping on select products, making it easier for customers to save money on their purchases.