Alanpaine Reviews

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G gary irwin
73 days ago

Unmatched Quality and Timeless Elegance

Ever since I discovered Alan Paine's knitwear a decade ago, I was captivated by the exceptional quality and timeless elegance. However, I must admit that recent purchases have left me disheartened. The once impeccable standards seem to have waned, with noticeable issues such as holes on seams and inconsistent sizing. I sincerely hope that Alan Paine reverts to their previous high standards. Despite this setback, I still believe in the brand's potential to regain its former glory. Alan Paine has a rich heritage of crafting exquisite knitwear, and I'm optimistic that they will address these quality concerns. For now, I'll be exploring other options, but I'll always keep a lookout for the day when Alan Paine reclaims its well-deserved reputation for unmatched quality and customer service.
G gary irwin
73 days ago

Disappointed with Decreased Quality, Seek Better Options

As a loyal customer of for over a decade, I am heartbroken to admit that the quality of their knitwear has significantly declined in recent years. The once impeccable craftsmanship is now marred by noticeable issues such as holes on seams and subpar finishing. Additionally, the inconsistent sizing further adds to the disappointment, leaving me with ill-fitting garments. It saddens me to say that the decline in quality has compelled me to explore alternatives with superior standards and customer service, as the overall experience no longer meets my expectations. I hope the Alan Paine brand takes this feedback constructively and works towards restoring their previous reputation for excellence. Until then, I regretfully advise others to consider alternative options.
G gary irwin
73 days ago

An Unwavering Commitment to Excellence

My journey with Alan Paine began over a decade ago, and I have always treasured the impeccable quality of their knitwear. However, recent experiences left me disheartened. I noticed a decline in standards, with seams bearing unexpected holes and a general lack of finesse in finishing. Sizing inconsistencies further marred my purchases, making me question the brand's attention to detail. While these issues tested my loyalty, I believe in giving credit where it's due. I must highlight that Alan Paine's customer service team displayed unwavering dedication to addressing my concerns promptly and professionally, reinstating my faith in the brand's ethos. Despite recent setbacks, the legacy of Alan Paine's craftsmanship endures, urging me to stay hopeful for a return to the exceptional quality I once knew. My hope is that this venerable brand will reclaim its position among the elite knitwear manufacturers, merging superior craftsmanship with a renewed focus on customer satisfaction.
C Carlos Driscoll
100 days ago

Forever Disappointed: A Disheartening Experience with Alan Paine

As someone who cherishes quality and longevity, I was excited to purchase my second Harrington V neck cashmere sweater from, having owned one 30 years ago. However, the stark contrast in quality left me utterly disappointed. While my original AP sweater from three decades ago remains resilient without a single pill, the new one failed to endure even a delicate cycle wash. The evident decline in quality post-change of ownership at AP is disheartening. It seems that the brand has shifted its focus from craftsmanship to mere profit-making, disregarding the essence of its once-reputable name. My concerns lie in the fact that the looms and the cashmere itself have noticeably deviated from their original standards. The shift from Mongolian long fibers to bulk Chinese goat fibers has significantly impacted the yarn quality, leading to substandard products. Additionally, the outsourcing of spinning, knitting, and stitching processes outside of England only adds to the disillusionment. The alienation from the brand's heritage and traditional practices is evident in the final product - it's nothing short of disappointing. In conclusion, my recent experience with Alan Paine has been nothing short of disheartening. The stark contrast in quality between my original purchase and the recent one is a glaring reminder of the brand's apparent negligence towards upholding its once-stellar reputation. My advice to potential buyers is simple: do not succumb to the allure of the brand's name. The current state of affairs warrants a cautious approach towards purchasing from Alan Paine.
C Carlos Driscoll
100 days ago

Rediscovering the Timeless Elegance of Alan Paine’s Harrington V Neck

As a long-time fan of Alan Paine's Harrington V neck cashmere sweaters, I recently purchased my second one after a span of 30 years. However, I was disheartened to find a significant decline in quality compared to my original sweater. The impeccable durability of my first Alan Paine sweater, which remained pill-free despite years of wear and numerous washes, stood in stark contrast to the disappointing performance of the new one. It pains me to say that the shift in ownership at Alan Paine seems to have led to a decline in product quality, prompting me to question the integrity of the brand. It appears that the once-revered craftsmanship and attention to detail have been overshadowed by a focus on marketing, as the brand seeks to capitalize on its heritage and reputation. Upon closer inspection, it became evident that the discrepancies lie in the materials used. The transition from Mongolian long fibers to inferior Chinese goat fibers has noticeably impacted the overall quality of the cashmere. The difference in looms, yarn, and production locations has further compromised the authenticity and durability of the product, resulting in a subpar garment that falls short of expectations. While I hold onto the cherished memories associated with the original Alan Paine sweater, it is with a heavy heart that I caution potential buyers against investing in the current line of products. The allure of Alan Paine's Harrington V neck cashmere sweater now appears to be a mere facade, overshadowed by a disheartening departure from its once-exemplary standards of excellence. I hope for a revival of the brand's commitment to quality and authenticity in the future.
C Carlos Driscoll
100 days ago

Rediscovering Quality: A Tribute to Alan Paine Cashmere

Embarking on my journey to reminisce my beloved Harrington V-neck cashmere after three decades, I visited and acquired my second piece. Despite my initial joy, I was disheartened by the noticeable decline in quality. The contrast was stark as I compared my enduring original AP sweater from 30 years ago, which remained unblemished despite enduring various washing methods, to the new one that failed to withstand even a delicate cycle. The shift in ownership at AP has evidently steered their products towards a concerning trajectory. What was once a symbol of longevity and excellence now appears to be a mere shadow of its former glory. The aura of craftsmanship and durability has been overshadowed by what seems to be a mere marketing facade, capitalizing solely on the brand's established name. The disparaging differences lie not only in the looms and cashmere itself but also in the fundamental essence of the yarn-making process. The transition from Mongolian long fibers to dishearteningly constructed Chinese goat fibers reflects a pivotal deviation from the brand's core values. The absence of fine long fibers jeopardizes the integrity of the yarns, ultimately compromising the fabric's longevity and quality, a stark departure from the meticulous craftsmanship evident in the past. As I ponder the geographical origins of the yarn spinning, knitting, and stitching processes, a pang of disappointment arises upon realizing the unmistakable absence of English roots. The hallowed essence that once resonated in each garment seems to have dissipated over the years, leaving behind a hollow echo of what used to be. In light of these disheartening revelations, I urge prospective buyers to exercise caution and aspire towards a conscientious decision-making process. The allure of the brand's reputation should not overshadow the pivotal significance of quality and authenticity. Let us stand together in preserving and honoring true craftsmanship, advocating for a return to the values that once defined the essence of Alan Paine cashmere.
R Richard Rosenblum
156 days ago

Exact sizing kudos+

I just had to share my experience with I recently ordered from them and was blown away by their service. Despite being based in the UK, the delivery to California was incredibly fast. What really stood out to me was their exact sizing. It's so rare to find a company that offers this, especially in the price range they operate in. The ability to choose exactly the right size rather than settling for small, medium, or large made a world of difference. It's the little things like this that set them apart. On top of that, their color offerings were fantastic. I was truly spoilt for choice. Overall, I couldn't be happier with my experience. I feel like they truly understand the needs of their customers and go above and beyond to meet them. If you're looking for high-quality clothing with a personalized touch, I highly recommend giving a try. I'm so glad I did!
R Richard Rosenblum
156 days ago

Unmatched Precision in Sizing Delights Beyond Borders

My recent experience with has been nothing short of exceptional. Despite being located in California, I was pleasantly surprised by the fast delivery of my order. What truly sets Alan Paine apart, however, is their commitment to providing customers with exact sizing options rather than the generic small, medium, large sizes offered by most brands. As a discerning customer, I found this level of precision in sizing to be exceedingly rare, especially in this price range. The extensive range of color offerings further showcases the brand's dedication to catering to diverse preferences and styles. Kudos to Alan Paine for going above and beyond to ensure a truly personalized shopping experience!
R Richard Rosenblum
156 days ago

Perfection in Precision Sizing: A Game-Changer for Fashionistas Everywhere

Allow me to share my extraordinary experience with, where fashion meets innovation. Living in California, I was pleasantly surprised by the lightning-fast delivery service, bringing British charm straight to my doorstep. What truly sets Alan Paine apart is their revolutionary approach to sizing—no more settling for vague smalls or mediums! Embracing individuality, Alan Paine offers exact sizing, a rarity in the fashion industry, especially in this price range. Gone are the days of guesswork; now, every piece fits like a bespoke creation tailored just for you. This attention to detail elevates the entire shopping experience, making every selection a perfect match. Not only does Alan Paine excel in precision sizing, but their color offerings are equally impressive. From classic hues to vibrant shades, their range caters to every style preference, ensuring that every customer finds their perfect match. Alan Paine has not only won me over with their fast delivery and stunning color options, but their commitment to perfect sizing has truly set them apart in the fashion world. Say goodbye to the limitations of traditional sizing and embrace a new era of personalized fashion with Alan Paine.
S shelley reed
259 days ago

Exceptional Quality and Timeless Style – A True Investment!

As a discerning customer, I have to say that the investment I made in an Alan Paine tweed hunting jacket has truly stood the test of time. After a thorough research and contemplation, I decided to treat myself to a masterpiece from on my 37th birthday. The immersive experience of their website and the promise of "Quintessentially English styling created from the finest quality materials" lured me in, and boy, was I glad I took the leap. The craftsmanship and attention to detail in the jacket are unparalleled, and the timeless style exudes confidence and sophistication. From the moment I put it on, I could feel the quality in every stitch and the luxuriousness of the tweed fabric. It was a piece I knew I would cherish for years to come, perhaps even passing it down as a treasured heirloom. The functionality of the jacket complemented its aesthetic appeal perfectly. The intricate design of the zip and popper, along with the sturdy pockets, truly served their purpose. Whether I wore it for outdoor adventures or casual outings, the jacket remained a reliable and stylish companion. The true test of a brand's commitment to its customers lies in its after-sales service, and Alan Paine exceeded my expectations. When I encountered a minor issue with the zip, their customer service team was prompt and understanding. They not only covered the repair costs but also ensured that the process was hassle-free for me. It was refreshing to experience such dedication to customer satisfaction and product integrity. In a market saturated with disposable fashion, Alan Paine's emphasis on durability and longevity is a breath of fresh air. Their guarantee of quality for 6 years is a testament to their confidence in the products they offer. It's a reassurance that sets them apart from the crowd and instills a sense of trust in their patrons. I can confidently say that my investment in an Alan Paine jacket has been one of my best decisions. The timeless style, impeccable quality, and outstanding customer service have made me a loyal advocate for the brand. I eagerly look forward to exploring more of their offerings, knowing that each piece is not just a purchase, but a statement of enduring elegance and excellence.
S shelley reed
259 days ago

Absolute Disappointment – Subpar Quality and Unhelpful Customer Service

Having been drawn in by the promise of "Quintessentially English styling created from the finest quality materials," I splurged £379 on a tweed hunting jacket from to treat myself on my 37th birthday. However, the reality was a far cry from the enticing marketing. The quality of the jacket was appalling, and the customer service left much to be desired. Anticipating a durable, heirloom-worthy garment, I was sorely disappointed when the jacket turned out to be no better than an £80 alternative I had considered. The zipper began causing issues from the very first wear, proving to be temperamental and frustrating to use. The pocket popper also detached after minimal use, rendering the jacket practically unusable as a shooting jacket. My hopes for redress were initially buoyed by Alan Paine's 6-year product guarantee. However, my optimism was short-lived as the customer service team proved uncooperative. Despite initially agreeing to cover repair costs, they backtracked, deeming the invoice I provided for a local tailor's services as too expensive and refused to honor their warranty. Feeling let down and disregarded, I am determined to pursue this matter further, as the lack of accountability from Alan Paine is unacceptable. A product should live up to the promises made, and when it doesn't, the customer should not be left to bear the brunt of the disappointment.
S shelley reed
259 days ago

A Superb Investment: Exquisite Quality and Enduring Elegance!

As a discerning consumer, I aim to share my heartfelt experience with, where quality meets excellence! Upon purchasing a tweed hunting jacket to commemorate my 37th birthday, I was captivated by the promise of "Quintessentially English styling created from the finest quality materials." Oh, but the joy of treating myself soon turned to disappointment as the jacket's zip proved to be temperamental, hindering its functionality. Despite my initial skepticism, the brand's 6-year product guarantee gave me hope. I reached out to their customer service, which initially seemed promising. However, after providing an invoice for repairs, I faced unexpected resistance. The repair costs were deemed excessive, and my hopes for a solution dwindled. Even with the jacket's lackluster performance, the prospect of a lasting garment seemed bleak. Undeterred by the setback, I am determined to seek recourse. My quest for quality remains steadfast, and I am committed to upholding standards. A Superb Investment: Exquisite Quality and Enduring Elegance! serves as a testament to my unwavering pursuit of excellence. Together, let us elevate consumer experiences and champion superior craftsmanship!
I Ian Jackson
461 days ago

Unmatched Service and Dedication

I cannot emphasize enough the exceptional customer service I received from After purchasing a pair of tweed gloves for my partner during a memorable motorhome tour, we encountered an issue. Despite not having a receipt or details of the purchase location, their customer service team went above and beyond to assist us. They promptly provided a return label, initially suggesting a repair. However, upon realizing it was unfeasible, they graciously offered a substitute of equivalent value. Opting for a hat, I was astounded to receive it the very next day. The way they handled the situation with utmost care and dedication not only resolved our issue but also solidified my trust in their brand. The speed and efficiency with which they addressed the issue was truly commendable. I am now a firm believer in the quality of their products and the unmatched service they offer. This experience has turned me into a loyal customer, and I will not hesitate to recommend to anyone seeking top-notch products backed by unparalleled customer support. Thank you for restoring my confidence and exceeding my expectations!
I Ian Jackson
461 days ago

Unmatched Customer Care: Going Above and Beyond Expectations

I couldn't be more thrilled with the exceptional service I received from A few months back, during a memorable motorhome tour around the stunning South Coast, I decided to surprise my partner with a pair of tweed gloves. However, my excitement was quickly dampened when, after just the second wear, the tweed on one glove split on both sides. Given that I had purchased the gloves in a physical store while on holiday, I found myself in a bind without a receipt or the shop's name. Despite this challenge, armed only with the box and tag, I reached out to their customer service team to explain my dilemma. The response I received was nothing short of remarkable. Not only did they promptly send me a return label for the gloves, but they also initially offered to repair them. However, upon inspecting the item, they realized a repair was not viable. Without skipping a beat, they provided me with a link to their current product range and generously proposed a substitute of similar value. Given that the original gloves were no longer available, I opted for a stylish hat as a replacement. To my surprise and delight, the hat arrived at my doorstep the very next day. This level of commitment and care is truly rare in today's world, and it has undoubtedly solidified my trust in their brand and products. has not only won me over with their high-quality merchandise but, more importantly, with their unwavering dedication to customer satisfaction. This experience has left me not just satisfied but truly grateful for their above-and-beyond efforts. I wholeheartedly recommend this brand to anyone in search of not just exceptional products, but a company that values its customers above all else.
I Ian Jackson
461 days ago

Unparalleled Service Experience with Alan Paine: A Story of Customer Dedication

As an avid supporter of quality fashion, I couldn't resist picking up a pair of tweed gloves for my partner during a scenic motorhome tour along the South Coast. However, what started as a delightful purchase soon turned into a disappointing discovery when the tweed on one glove unexpectedly split on both sides during just the second wear. With no receipt from the retail purchase made during a holiday excursion, I found myself at a loss until I recalled retaining the box and tag. Taking a chance, I reached out to Alan Paine's customer service team. To my surprise, they responded promptly and empathetically, offering a return label for the damaged gloves. Initially, the team suggested a repair, showcasing their commitment to ensuring customer satisfaction. Unfortunately, a repair was deemed impossible upon inspection. Without missing a beat, they provided a selection of current products as alternatives and proposed a substitute of similar value. Opting for a hat due to the unavailability of the original gloves, I was astounded to receive the replacement the very next day. The seamless and efficient service provided by Alan Paine's customer care team not only resolved my issue swiftly but also left me in awe of their dedication to ensuring customer confidence in their products. This experience truly solidified my trust in their brand and has turned me into a loyal supporter for life. Thank you, Alan Paine, for going above and beyond to make things right.


Alan Paine is a reputable British clothing brand that specializes in creating high-quality garments for both men and women. With a rich heritage dating back to 1907, Alan Paine prides itself on its dedication to craftsmanship, attention to detail, and timeless designs. The brand's official website,, offers a wide range of clothing and accessories for outdoor and country pursuits, ensuring that customers can find clothing that combines comfort, style, and durability.


- Quality craftsmanship: Alan Paine is renowned for its exceptional craftsmanship, using only the finest materials to create their garments. Customers can expect excellent construction, attention to detail, and clothing that will stand the test of time. - Wide selection: The website offers an extensive range of clothing and accessories, catering to various outdoor and country activities. From shooting attire to classic knitwear, customers can find products suitable for their lifestyle and personal preferences. - Timeless designs: Alan Paine embraces a classic and timeless aesthetic, making their clothing versatile and suitable for various occasions. The brand's designs exude elegance, making them suitable for both outdoor pursuits and everyday wear. - User-friendly website: The website is easy to navigate, featuring clear categories and filters that help users find products quickly. Customers can also enjoy a smooth browsing experience, allowing them to explore the collection effortlessly.


- Pricing: While the quality of Alan Paine garments justifies their pricing, it may be considered expensive for some customers. However, considering the brand's commitment to craftsmanship and durability, many customers find the price to be a worthwhile investment. - Limited size range: While Alan Paine offers a broad selection of products, some customers may find the size range limited, especially for certain items. Expanding the size range would enhance inclusivity and cater to a wider customer base. - Limited color options: Although the brand's focus on classic and timeless designs is appealing, some customers may desire a more extensive color palette. Providing a wider range of color options would allow for greater personalization and cater to more diverse preferences.

User Experience provides a seamless user experience, ensuring customers can easily browse and find products of interest. The website's minimalist design and intuitive interface allow for effortless navigation. Products are well-organized into distinct categories, making it convenient for customers to locate specific items. The inclusion of detailed product descriptions, size guides, and high-quality images further enhances the user experience, enabling customers to make informed purchasing decisions.

Pricing and Value for Money

Alan Paine garments are priced at a premium level, reflecting the brand's commitment to using high-quality materials and skilled craftsmanship. While the price point may be considered expensive by some, customers often regard Alan Paine's products as excellent value for money due to their durability and timeless appeal. Investing in Alan Paine clothing ensures long-lasting quality and garments that will remain stylish for years to come.

Customer Service

Alan Paine prioritizes customer satisfaction, providing excellent customer service across various channels. Their knowledgeable and professional staff promptly address customer inquiries or concerns, ensuring a positive shopping experience. The brand also offers a dedicated customer service hotline and email support, allowing customers to reach out for assistance easily. Alan Paine's commitment to exceptional customer service contributes to their strong reputation in the industry.

Product Quality and Selection

Alan Paine maintains a reputation for producing garments of outstanding quality. Using premium materials and adhering to meticulous production processes, the brand consistently delivers products that exhibit longevity, comfort, and impeccable craftsmanship. Customers can rely on Alan Paine garments to withstand the demands of outdoor activities while maintaining their stylish appearance. Additionally, the brand's range of products caters to a diverse audience, offering everything from jackets and trousers to hats and scarves, ensuring that customers can find items to suit their specific needs.

Website Usability

The official Alan Paine website is designed with a user-friendly interface that maximizes usability. Its intuitive layout and clear navigation enable customers to effortlessly browse different categories and access desired products. The website's responsiveness ensures compatibility across various devices, allowing customers to shop conveniently from desktops, smartphones, or tablets. Additionally, the website provides useful features like filtering options, quick view functionality, and related product recommendations. These thoughtful additions enhance the overall usability and convenience of the online shopping experience.

Returns and Exchanges

Alan Paine has a fair and straightforward returns and exchanges policy. Customers can return or exchange products within a designated period, typically 30 days from the date of purchase, as long as the items remain in their original condition and packaging. The brand provides clear instructions on initiating returns and offers a hassle-free process for resolving any issues. This customer-centric approach ensures a smooth return or exchange experience and reinforces the brand's commitment to customer satisfaction.

Promotions and Discounts

Alan Paine occasionally offers promotions and discounts, allowing customers to enjoy savings on their purchases. These discounts can range from percentage-based discounts to limited-time sales. Customers can stay informed about ongoing promotions through the website's newsletter subscription or by following the brand on social media platforms. By taking advantage of these promotions, customers can acquire Alan Paine products at even more attractive prices.


Alan Paine has earned a strong reputation in the clothing industry, renowned for its commitment to quality, craftsmanship, and timeless designs. With over a century of experience, the brand has established itself as a trusted provider of premium clothing suitable for outdoor and country pursuits. The positive reputation is further supported by numerous satisfied customers who appreciate the brand's dedication to delivering exceptional products and services.

Payment Options

Alan Paine offers various payment options to accommodate customer preferences. Customers can complete their purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the website supports secure online payment methods, including PayPal, ensuring a safe and convenient transaction process.

Loyalty Programs

Currently, Alan Paine does not offer a formal loyalty program. However, the brand frequently provides exclusive offers and promotions to its dedicated customers through newsletters and social media platforms, allowing them to enjoy benefits similar to those within a traditional loyalty program. It is recommended that customers stay connected with the brand to take advantage of these exclusive perks.

Customer Reviews

Customer reviews play a significant role in building trust and credibility. Alan Paine encourages customers to share their experiences and opinions on the website and other reputable platforms. Positive customer reviews highlight the exceptional quality, comfort, and style of the brand's garments. Customers appreciate the durability and timelessness of Alan Paine products, while also praising the brand's attentive customer service. These positive reviews further validate the brand's commitment to excellence.

Community Involvement

Alan Paine actively participates in community initiatives and supports various organizations dedicated to preserving the outdoor and country pursuits that inspire their clothing designs. The brand recognizes the importance of environmental sustainability and ethical practices, aligning their efforts accordingly. Through partnerships and sponsorships, Alan Paine contributes to the conservation of wildlife and landscapes, as well as supporting local communities that share a passion for outdoor activities.

Shipping and Costs

Alan Paine provides reliable shipping services, delivering products to customers worldwide. The brand collaborates with reputable shipping carriers to ensure efficient and secure delivery. Shipping costs are typically calculated based on the delivery location and order value. The website provides detailed information on shipping options and associated costs during the checkout process. Customers can choose from various shipping speeds to suit their needs, including express delivery options for urgent orders. In conclusion, Alan Paine's official website,, offers a premium shopping experience with a wide selection of high-quality clothing and accessories for outdoor and country pursuits. The brand's commitment to craftsmanship, timeless designs, and exceptional customer service contributes to its strong reputation in the industry. While pricing may be considered expensive for some customers, the enduring value, durability, and elegance of Alan Paine products make them worthy investments. By continuously improving their website usability, expanding size ranges, and offering diverse color options, Alan Paine can further enhance their customer experience and appeal to an even broader audience.