Users Voice for Alaskanleathercompany

0% users rated Terrible
3% users rated Poor
0% users rated Average
3% users rated Very Good
93% users rated Excellent
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Alaskanleathercompany Overall rating
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Review article published on: 24 Feb 2019

Last updated by on 05 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 1 4.4 3 3.9 4.2
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1 4.1 1.8 3.1 4.1
Feb 2023 5 5 5 5 5 5
Apr 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Alaskanleathercompany Review by

Introduction

Alaskan Leather Company is an online store that offers a wide selection of genuine leather products, handmade in Alaska by skilled artisans. The company specializes in leather goods for motorcyclists, but also offers a variety of accessories such as bags, wallets, and belts.

Pros and Cons

Pros: The products are made from high-quality leather and are durable. The website is easy to navigate and offers a range of products from which to choose. Customers can also take advantage of free shipping within the United States on orders over $75. Cons: The prices for some products may be higher than those of similar products on other websites. The company does not offer international shipping.

User Experience

The website is user-friendly and easy to navigate, with clear categories and product descriptions. Customers can easily find what they are looking for and make secure purchases on the website.

Pricing and Value for Money

The leather products on the website are priced higher than some of their competitors, but the quality and craftsmanship of the products make them worth the price. Customers can also take advantage of sales and promotions to save money.

Alternatives

Some alternatives to Alaskan Leather Company include Leatherup.com and Jafrum.com, which offer a similar range of leather products at competitive prices.

Customer Service

The customer service team at Alaskan Leather Company is responsive and helpful, and can be contacted via phone or email. The company also offers a 30-day return policy for products that are defective or not as expected.

Product Quality and Selection

The leather products on the website are made from high-quality materials and are handmade by skilled artisans. The selection of products includes men's and women's jackets, vests, gloves, and other accessories.

Website Usability

The website is easy to use and navigate, with clear product descriptions and categories. Customers can also filter their search results by price, size, and color to find exactly what they are looking for.

Returns and Exchanges

Alaskan Leather Company offers a 30-day return policy for products that are defective or not as expected. Customers must obtain a return authorization before sending the product back to the company.

Promotions and Discounts

Customers can take advantage of sales and promotions throughout the year, including discounts on select products and free shipping on orders over $75 within the United States.

Reputation

Alaskan Leather Company has a good reputation as a provider of high-quality leather products. The company has received positive reviews from customers and has been featured in various media outlets.

Payment Options

Customers can pay for their purchases using a variety of payment methods, including major credit cards and PayPal.

Loyalty Programs

Alaskan Leather Company does not currently offer a loyalty program.

Customer Reviews

Customers have generally been satisfied with the quality of the products and the customer service provided by Alaskan Leather Company. Reviews are available on the website as well as on other platforms such as Google and Yelp.

Community Involvement

Alaskan Leather Company is involved in the motorcycle community and sponsors various events and organizations.

Shipping and Costs

The company offers free shipping within the United States on orders over $75. Orders under $75 are subject to shipping charges, which vary depending on the size and weight of the package. International shipping is not available.

Alaskanleathercompany Recent User Reviews

User Rating

5 stars

14

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Reviewer Name: Jenny Salmons

Review Submission Date: 2023-01-29

Review Title: So impressed with this company
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Review Description: So impressed with this company. They looked after every detail with care and expertise. Communication was fantastic. The bag they created from my drawings is great. Highly recommended.

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Reviewer Name: Ken P in Houston

Review Submission Date: 2023-01-10

Review Title: Ordering was easy
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Review Description: Ordering was easy. I was a bit worried that delivery would be delayed since it was being shipped from the other side of the world, but the product arrived after a few days, which was fine. The leatherwork is very nice and in the perfect casual style to suit my daily commute.

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Reviewer Name: HENDRIK J FAUL

Review Submission Date: 2022-12-15

Review Title: Black Mayor briefcase
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Review Description: Great customer service. I am extremely happy with my purchase, the Black Mayor briefcase.Great bag with soft leather, excellent quality.

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Reviewer Name: Yarisha Oberholzer

Review Submission Date: 2022-12-04

Review Title: Excellent service
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Review Description: The customer service journey was fantastic - always responsive to my emails and requests. The product was delivered ahead of the requested schedule. The quality of the bag is superb and it made a wonderful gift.

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Reviewer Name: Tanja

Review Submission Date: 2022-09-13

Review Title: High quality leather backpack
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Review Description: They were quick, the product was as I requested, and arrived promptly after final confirmation. Product was not sent from USA, but Pakistan. I don't know if this is logistical or if the production is actually there.

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Reviewer Name: J.C.

Review Submission Date: 2022-08-03

Review Title: Broken hardware
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Review Description: The bag is beautiful, and just what I wanted, the price seemed fair, but I’m concerned now the item may be poor quality. The first time I used it, one of the shoulder strap buckle snaps broke, rendering the shoulder strap useless. I took pictures and sent an email about this issue, but still have not received a call or email about a remedy to the situation. Today, the second time is used the bag, one of the rivets in the hand holds came apart and fell out. So far it’s not going well. I hope somebody gets back to me.

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Reviewer Name: R. Aranda

Review Submission Date: 2022-06-01

Review Title: Ferguson leather bag
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Review Description: I’m an airline pilot who loves leather products and just began flying with the Ferguson leather flight bag. It looks and feels like quality, the leather is good to the touch and interior space is enough to fit an iPad, headsets, cases, documents and logbook, safety vest and more. I often get compliments from other pilots and gladly refer to the store.

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Reviewer Name: A.L

Review Submission Date: 2022-04-19

Review Title: Excellent leather backpack with just…
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Review Description: Excellent leather backpack with just the right amount of front pockets to keep my things organized...also I love that when the backpack is full it stands up...that makes a huge difference...leather is great and soft but durable.Will buy from again.Customer service is amazing as well.

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Reviewer Name: Chad Rogers

Review Submission Date: 2022-04-15

Review Title: Great quality, exactly as described
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Review Description: Great quality! Very surprised and happy with the quality of the bag! Just a heads up, this does ship directly out of China and the communication is not always timely, but I would actually purchase from them again. I’m very happy!

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Reviewer Name: Black Bag Traveler

Review Submission Date: 2022-04-10

Review Title: Bag is black..
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Review Description: Bag is black... almost entirely. I like it, but not sure why the effort to put brown accects, as they are not noricable. This is a black bag. Not black with brown. Not purple. Just black. I haven't used it yet, but the quality is good.

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