Users Voice for Albeebaby

21% users rated Terrible
0% users rated Poor
2% users rated Average
0% users rated Very Good
77% users rated Excellent
Pie Chart Review Representation for Albeebaby
Albeebaby Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Dec 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 3.8 5 4.1 1 5
Dec 2022 1 5 5 5 5 2.2
Jan 2023 5 4.2 2 3 4.9 5
Feb 2023 5 5 1 5 3 1.3
Mar 2023 1 5 5 5 5 1.2
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Detailed Albeebaby Review by

Introduction:

AlbeeBaby.com is an online baby retailer that has been operating since 2003. The company offers a range of products such as strollers, car seats, baby gear, nursery furniture, and feeding supplies. Albee Baby takes pride in offering unbeatable prices and exceptional customer service to parents and caregivers.

Pros and Cons:

Pros:
  • Albee Baby offers a wide range of products from trusted brands at competitive prices.
  • The website is easy to navigate and has a user-friendly design.
  • Free shipping is available on orders over $49.
  • Albee Baby has a price match guarantee, ensuring that customers get the best possible price.
  • The company offers a 60-day return policy for most products.
Cons:
  • Albee Baby's product selection is not as extensive as some other similar websites.
  • The company does not offer international shipping.
  • Not all products are eligible for free shipping.

User Experience:

Albee Baby's website is designed to provide users with a quick, easy, and satisfying shopping experience. The website has clear categories and subcategories, making it easy to find what you are looking for. The search function is also efficient and user-friendly, allowing you to find products easily. The website is responsive and loads quickly, which is important for busy parents who need to shop quickly.

Pricing and Value for Money:

Albee Baby is known for offering competitive prices for its products. The company also has a price match guarantee, ensuring that customers get the best deal possible. The value for money of Albee Baby's products is excellent, considering the quality of the products on offer.

Alternatives:

Some other popular baby retailers include Buy Buy Baby, Amazon, and Target. However, Albee Baby stands apart with its excellent user experience and competitive pricing.

Customer Service:

Albee Baby's customer service is exceptional. The company has a knowledgeable team of customer service representatives who are available to answer any questions or concerns promptly. The company is also known to resolve customer issues effectively and efficiently.

Product Quality and Selection:

Albee Baby offers a wide range of high-quality products from trusted brands. The company carefully selects the brands and products that it offers to ensure that customers are getting the best possible products.

Website Usability:

The Albee Baby website is well-designed and easy to use. The website has clear categories and subcategories that make it easy to find products. The shopping cart and checkout process are also simple and user-friendly, making it easy for customers to complete their purchases.

Returns and Exchanges:

Albee Baby offers a 60-day return policy for most products. The company also offers free returns on most products, making it easy for customers to return or exchange products if necessary.

Promotions and Discounts:

Albee Baby regularly offers promotions and discounts that make its products even more affordable. Customers can sign up for the company's email newsletter to receive updates on its latest deals and offers.

Reputation:

Albee Baby has an excellent reputation among parents and caregivers. The company's commitment to providing high-quality products, competitive prices, and outstanding customer service has made it a trusted and respected online baby retailer.

Payment Options:

Albee Baby accepts a range of payment options, including Visa, Mastercard, American Express, Discover, and PayPal. The company's website is also secure, ensuring that customers' payment information is safe and secure.

Loyalty Programs:

Albee Baby does not have a loyalty program in place. However, the company offers promotions and discounts that reward repeat customers.

Customer Reviews:

Albee Baby has an excellent reputation among customers, with many positive reviews available online. Customers rave about the company's exceptional customer service, competitive pricing, and high-quality products.

Community Involvement:

Albee Baby is actively involved in the community, with a focus on supporting organizations that benefit children and families. The company also regularly partners with local organizations to support community events and causes.

Shipping and Costs:

Albee Baby offers free shipping on orders over $49. Some products may not be eligible for free shipping, and shipping costs may vary depending on the size and weight of the product. However, the company's shipping costs are generally reasonable and competitive.

Albeebaby Recent User Reviews

User Rating

5 stars

23

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Reviewer Name: Juan C.

Review Submission Date: 2023-02-10

Review Title: If they hate their job why don't they get out
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Review Description: Honestly, the attention from this company is horrible, unpleasant, they show that they hate their job, they are arrogant, they are lazy, they do not like to answer the questions that customers ask, they should be fired and look for people trained in customer service, they are one of the worst

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Reviewer Name: Megan Keenan

Review Submission Date: 2022-11-10

Review Title: WORST RETURN POLICY I'VE EVER SEEN
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Review Description: Do NOT purchase from here unless you are 100000% sure on the item and KNOW that you will like it. Per their return policy, you can NOT return ANYTHING for ANY REASON unless you not have the original packaging AND it has NEVER been used. I have never seen such an awful return policy. Baby items are hit or miss and you never really know if you're going to like the item or not, so shopping here is a strict gamble - definitely not worth it. The car seat I attempted to return was over $500 and only used for a week.

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Reviewer Name: FS

Review Submission Date: 2022-08-26

Review Title: Returns complicated and with a…
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Review Description: Returns complicated and with a substantial fee.Description of product in online store could be better.Otherwise satisfied with order and delivery.

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Reviewer Name: Josh

Review Submission Date: 2022-07-29

Review Title: Ordered a high backed booster seat and…
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Review Description: Ordered a high backed booster seat and got e-mail from them that it shipped. Status never changed on UPS from "The delivery date will be provided as soon as possible", and learned it was out of stock when called. OK, that happens. CS rep didn't process refund when it was first requested, and was very rude on second phone call.

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Reviewer Name: R.T.

Review Submission Date: 2022-03-01

Review Title: Excellent customer service!
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Review Description: Had to return my gift, needed assistance on the how abouts. The customer rep was quick to respond and patient throughout.

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Reviewer Name: Megan Costello

Review Submission Date: 2021-12-08

Review Title: Happy Customer!
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Review Description: Reviews had me super nervous, but I ordered two $300 car seats that were 20% for black friday and I’m totally pleased! Arrived quickly and as described :)

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Reviewer Name: Brittni

Review Submission Date: 2021-10-19

Review Title: Great High Quality Product
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Review Description: I was skeptical to purchase this item simply because of the price. But after going back and forth between a couple other car seats, I'm glad I decided to go with this one. High quality material, easy in and out. It was a little tricky putting the cover back on after I washed it the first time but after that it was a breeze.

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Reviewer Name: didikids

Review Submission Date: 2021-07-16

Review Title: I have placed several online orders…
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Review Description: I have placed several online orders from Albee Baby.com. All orders were easy to place on their website and were delivered expeditiously. Their sales are incredible, the customer service is very helpful and the quality of their products are excellent!

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Reviewer Name: Valon

Review Submission Date: 2021-06-24

Review Title: Great product
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Review Description: Great product, amazing price, fast delivery.. so happy with this purchase

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Reviewer Name: Michele Sena

Review Submission Date: 2021-06-18

Review Title: I check on Albee Baby first!!
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Review Description: Fast delivery, good customer care, good discounts and I love the reward program.