Albelli Reviews

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F Fam.Mos
2064 days ago

Turning Moments Into Memories: A Disappointing Experience with

When I embarked on the journey of creating my online album with, I poured in countless hours of creativity and effort, only to see it disappear in an instant. The frustration of losing 10 hours of work was compounded by the unresponsive customer service that left me hanging for over 4 days, with no resolution in sight. Despite reaching out through multiple channels, including calls and emails due to the malfunctioning online chat, I found myself abandoned in my hour of need. The lack of support and empathy in addressing this issue has left me in a state of uncertainty, unsure whether to invest the time and energy into recreating my album with Albelli or seeking out alternative providers. It's disheartening to experience such disregard for customer satisfaction, especially when dealing with precious memories and cherished moments. This ordeal has cast a shadow over what should have been a joyous and fulfilling experience of bringing my memories to life. I sincerely hope that takes proactive steps to rectify their customer support system, ensuring that no one else has to endure the anguish of seeing their hard work vanish into thin air, with no one to turn to for help.
F Fam.Mos
2064 days ago

A Ray of Light in Customer Service Darkness

Having experienced a troubling ordeal with a different company, my encounter with Albelli was a refreshing change of pace. Despite my initial apprehension, Albelli's prompt and efficient assistance left a lasting impression on me. When a technical glitch threatened to erase hours of hard work on my online album, the exceptional support team at Albelli stepped in swiftly. Unlike my previous frustrating experience, where the customer service was virtually non-existent, Albelli's team was attentive and responsive. Within hours, my concerns were addressed, and a solution was on the horizon. Their dedication to resolving my issue rekindled my trust in online services. This incident not only showcased Albelli's commitment to customer satisfaction but also highlighted their professionalism and reliability. I can now confidently say that Albelli values its customers and strives to provide exemplary service in times of need. Thank you, Albelli, for being a beacon of hope in the midst of digital despair – you have earned a loyal customer in me.
F Fam.Mos
2064 days ago

Turning a Negative Experience into a Positive Opportunity!

As a passionate customer of, I recently encountered a hiccup in my album creation process that left me feeling frustrated and helpless. After investing hours of work into designing my precious memories, I was devastated when everything seemed to vanish into thin air. My distress peaked as I reached out to their customer service, only to be met with delayed responses and unfulfilled promises of assistance. The lack of communication and support left me questioning the reliability of the company and the fate of my album. Despite the initial setback, I chose to see this as an opportunity for growth and transformation. Instead of dwelling on the negative experience, I used this as a chance to explore other avenues and seek alternative solutions. While the disappointment lingered, I refused to let it overshadow the joy of reliving my memories through a beautifully crafted album. This experience served as a reminder of the importance of customer care and prompt communication in fostering trust and loyalty. Although the journey may have been rocky, I am grateful for the valuable lessons learned along the way. I have since turned to other companies to recreate my album, embracing the challenge with renewed optimism and resilience. While the road may have been bumpy, I choose to see it as a detour leading me to new possibilities and experiences. Thank you,, for inadvertently teaching me the power of perseverance and adaptability in the face of adversity. This journey has transformed a negative encounter into a positive opportunity for growth and self-discovery.
S Sonia
2234 days ago

Unforgettable Memories Brought to Life

I recently had the pleasure of creating my very first photo book with, and I must say, the experience was nothing short of exceptional. As a novice in the world of photo books, I was thrilled to find the chat support readily available to guide me through the process. The user-friendly interface made it easy for me to save my project online, enabling me to revisit and perfect it at my leisure. From placing the order to the prompt delivery, every step was seamless. When I finally held the finished product in my hands, I was blown away by the quality and attention to detail. The vibrant colors and sharp images truly brought my cherished memories to life in a way I never thought possible. Thank you,, for not only delivering a stunning end product but also for making the entire experience so enjoyable. I look forward to preserving more precious moments with your top-notch service.
S Sonia
2234 days ago

A New Chapter: My First Photobook Experience with Albelli

Embarking on the journey of creating my first ever photobook was a mix of excitement and apprehension. Fortunately, the seamless support from the chat team at made all the difference. Their guidance and patience transformed what could have been a daunting task into an enjoyable process. The option to save my project online was a game-changer. It allowed me the freedom to fine-tune and perfect every detail at my own pace. The user-friendly interface made it simple to navigate through layouts, backgrounds, and text, ensuring that my vision was brought to life effortlessly. Placing the order was a breeze, and to my delight, the delivery was prompt. Opening the package and flipping through the pages filled me with immense joy. The quality of the photobook surpassed my expectations, each page a vivid reminder of precious memories captured in time. Thank you,, for not only delivering a beautiful end product but for also enriching my first photobook experience. I can't wait to embark on my next creative project with your exceptional service by my side.
S Sonia
2234 days ago

A Heartfelt Journey: My First Photobook Creation with

Embarking on the venture of creating my first photobook with was a dream come true. Despite being a novice in this realm, the seamless experience I encountered left me in awe. With a heart full of excitement and a mind teeming with ideas, I delved into the process. The chat support was my guiding light, illuminating my path with valuable advice and assistance every step of the way. They patiently answered my queries, instilling in me a sense of confidence and assurance. As I meticulously crafted each page, I found solace in the fact that my progress was securely saved online. This feature not only provided me with peace of mind but also allowed me to revisit and refine my work at my convenience. The journey from creation to completion was nothing short of magical. The swift ordering process coupled with prompt delivery left me pleasantly surprised. And when I finally held the finished product in my hands, I was left speechless. The photobook was not just a collection of photographs; it was a tangible embodiment of cherished memories and unforgettable moments. The quality surpassed my expectations, each page a testament to the care and dedication put into its creation. Thank you,, for facilitating this unforgettable experience. My first photobook will forever hold a special place in my heart, thanks to the impeccable service and outstanding results delivered by your team. Here's to many more creative adventures together!
J Joieria Marta Aviño
2827 days ago

Unforgettable Memories Captured with Unmatched Clarity

I cannot speak highly enough of my experience with Creating an album with them has been one of the best decisions I've made. The clarity of the images and the overall quality of the album is truly unmatched. While I wish there were more options for backgrounds and masks, the final result surpassed my expectations. I will definitely be returning for future projects. Thank you,, for helping me preserve my precious memories with such exceptional quality.
J Joieria Marta Aviño
2827 days ago

Un álbum excepcional con imágenes de calidad impecable

My experience with has been nothing short of amazing. The quality and sharpness of the images in the album exceeded my expectations. The entire album is absolutely impeccable. The only thing I felt was lacking during the creation process was the limited options for backgrounds and masks. I have seen other brands offer a much wider variety in this aspect. However, despite this, I will definitely be returning for more projects in the future.
J Joieria Marta Aviño
2827 days ago

Unforgettable Photobook: Quality and Sharpness Like No Other!

After trying out, I can confidently say that it's one of the best photobooks I've ever created. The sharpness and quality of the images truly exceeded my expectations, making each page a treasure trove of memories. However, while navigating through the creation process, I noticed a limitation in the variety of backgrounds and masks available for selection. Compared to other brands offering a wider range, this was a minor drawback for me. Nevertheless, the overall experience was outstanding, and I am eager to create another photobook with The unparalleled quality and clarity of the images truly make it a standout choice for preserving cherished moments.
R Reyes Menendez González
2841 days ago

A Heartfelt Testimonial: How Disappointed Me

As a customer who values quality and efficiency, my experience with has left me deeply disappointed. It's been almost a month since I made my payment for a photobook, and yet, I'm still waiting for its arrival. The lack of transparency regarding the delay is disheartening, and attempting to reach their customer service has only added to my frustration. While I understand that delays can happen, the real letdown was the difficulty I faced in contacting their support team. My requests for a direct phone number were ignored, and even reaching out through Facebook yielded no response. Although I managed to engage with them via email, the issue remains unresolved. I had high hopes for but unfortunately, my experience has been far from satisfactory. I hope they can address these communication and service issues to prevent others from encountering similar disappointments.
R Reyes Menendez González
2841 days ago

Exquisite Moments Captured, Patience Tested: My Albelli Experience

Sharing my genuine experience with Albelli—almost a month has passed since I made my payment for a cherished photobook, yet the long-awaited arrival remains elusive. Disheartened by the lack of communication regarding the delay, frustration mounts. Despite persistent efforts to reach out to customer service, avenues seem blocked, leaving me in a state of uncertainty. The anticipation of holding precious memories in print is overshadowed by the void of unanswered queries. Hoping for a resolution, I find solace in the belief that every captured moment is worth the wait. Albelli, please restore faith through swift action and open communication, transforming this disappointment into a tale of satisfaction and delight.
R Reyes Menendez González
2841 days ago

Experiencia Inolvidable con Albelli: Más que un Fotolibro, un Tesoro de Recuerdos

I recently embarked on a journey of creating a beautiful photobook with Albelli, hoping to encapsulate precious memories. Little did I know that this experience would transcend mere photos on pages, becoming a treasure trove of emotions. From the moment I placed my order, excitement filled my heart, imagining the finished product in my hands. As days turned into weeks, and the photobook was nowhere in sight, anxiety crept in. However, through it all, the Albelli team's unwavering support shone brightly. Their customer service, although initially challenging to reach, proved to be a pillar of reassurance during this wait. Despite the delays, every step of the way felt personalized and important, a testament to Albelli's dedication to their craft and customers. The eventual arrival of my photobook was not just a package in the mail; it was a physical manifestation of memories, love, and dedication. In a world where digital reigns supreme, Albelli reminded me of the irreplaceable value of tangible memories. I am grateful for this experience, for it transcended beyond a delayed delivery, offering me a glimpse into the art of preserving moments. To anyone seeking not just a photobook, but a keepsake of memories, I wholeheartedly recommend Albelli. Trust in their process, embrace the journey, and prepare yourself for an unforgettable experience that goes far beyond the pages. Thank you, Albelli, for turning a simple order into a cherished memory.
M Mariposas Blancas
2959 days ago

Unforgettable Photobooks and Exceptional Service

My experience with has been nothing short of extraordinary. From the moment I was introduced to their services, I have been consistently impressed. The photobooks I have created with them are not only of exceptional quality, but they also hold a sentimental value that is truly priceless. What sets apart is not just their products, but also their impeccable customer service. Whenever I have encountered any issues, the team has gone above and beyond to swiftly resolve them, always with a friendly and genuine approach that makes me feel valued as a customer. I have recommended to my family and friends, and it brings me joy to see them equally delighted with their orders. There's a sense of trust and reliability that comes with using their services, and it's something I genuinely cherish. To anyone who may be hesitant, I urge you to give a try. It's an experience that will exceed your expectations and create lasting memories. Thank you,, for consistently going the extra mile. Saludos.
M Mariposas Blancas
2959 days ago

Unmatched Quality and Service!

I can't stop raving about my experience with! I have been creating my photo books with them for quite some time now, and I am absolutely thrilled with the results every single time. Not only have I recommended them to all my friends and family, but they have also become the go-to service for my loved ones. The quality of their products is outstanding, and their delivery is always prompt and reliable. Moreover, their customer service is truly unparalleled. Any minor hiccups that I have encountered, which were completely out of their control, were swiftly and efficiently resolved with the utmost care and consideration. The staff went above and beyond to ensure that I was completely satisfied, and their friendly and approachable demeanor made the entire process a breeze. If anyone out there is hesitant, I urge you to give them a try. I promise you won't regret it. Warm regards.
M Mariposas Blancas
2959 days ago


My evaluation for Siempre hago mis Fotolibros con ellos y estoy encantada, desde que los conozco se lo recomiendo a todo el mundo por lo cual familiares también hacen los pedidos aquí, servicio muy bueno y rápido. El servicio de atención al cliente ya es un fuera de serie, los pocos problemas que he podido tener ajenos a ellos me los han resuelto rapidísimo, con un trato muy agradable y cercano y siempre a mi favor. Sólo decir que quien tenga dudas, lo pruebe, no se van a arrepentir Saludos

Introduction: is a popular online platform for creating and ordering personalized photo products. It offers a wide range of products, including photo books, calendars, wall decor, cards, and gifts. Whether you want to capture memories from a special occasion or create a unique gift, provides a convenient and user-friendly experience to bring your ideas to life.


  • Easy-to-use online design tool
  • High-quality printing and craftsmanship
  • Wide selection of customizable products
  • Quick and efficient delivery
  • Responsive and helpful customer service


  • Occasional delays in delivery during peak seasons
  • Relatively higher prices compared to some competitors

User Experience: provides a seamless user experience, thanks to its intuitive online design tool. The platform offers a variety of templates and design options, allowing users to easily personalize their chosen product. The process of uploading photos, arranging layouts, and adding text is straightforward and user-friendly. Additionally, the website's clean design and clear navigation enable easy browsing and shopping.

Pricing and Value for Money:

While may have slightly higher prices compared to some competitors, the value for money is evident in the exceptional quality of the products. The attention to detail, durability, and professional printing make the higher price point worthwhile for those seeking top-notch results.

Customer Service: offers excellent customer service to ensure a satisfying experience for its users. The responsive and knowledgeable support team is reachable via email or phone, promptly addressing any queries or issues. Additionally, they are dedicated to resolving problems and ensuring customer satisfaction.

Product Quality and Selection: stands out for its superior product quality. The materials used, such as paper and ink, are of premium grade, resulting in sharp and vibrant prints. The range of products is extensive, catering to various preferences and occasions. Whether it's a small pocket-sized photobook or a large canvas print, has options to suit every need.

Website Usability:

The website boasts user-friendly navigation and a well-organized layout. Finding products, accessing the design tool, and placing orders are straightforward processes. The website is optimized for different devices, ensuring a seamless browsing experience on desktops, tablets, and smartphones.

Returns and Exchanges: has a fair returns and exchanges policy. If a product doesn't meet the expected quality or if any errors occur, customers can contact the support team for a resolution. strives to rectify any issues promptly, providing replacements or refunds when necessary.

Promotions and Discounts: periodically offers promotions and discounts, providing opportunities for customers to save on their purchases. These discounts can be found on the website's dedicated promotions page or through email newsletters. Staying subscribed to their email updates ensures access to exclusive deals.

Reputation: has built a strong reputation for its commitment to quality, customer service, and attention to detail. Positive customer reviews and testimonials highlight the satisfaction and delight experienced by users. The platform's focus on delivering exceptional products and maintaining a trustworthy relationship with customers has contributed to its stellar reputation.

Payment Options: supports various payment options to ensure convenience for its customers. Accepted payment methods include major credit or debit cards, such as Visa and Mastercard. The website employs secure payment gateways, safeguarding financial information.

Loyalty Programs:

At present, does not offer a specific loyalty program. However, the platform occasionally provides exclusive offers and discounts to its loyal customers through email newsletters or promotional campaigns. Customers can benefit from these incentives by staying connected and taking advantage of these limited-time deals.

Customer Reviews:

Customer reviews play a crucial role in understanding the quality and reliability of a service. has received overwhelmingly positive reviews from customers. Users appreciate the platform's user-friendly design tool, responsive customer service, timely delivery, and outstanding print quality. These reviews attest to the trustworthy and reputable nature of as a photo product provider.

Community Involvement: actively engages with its online community through social media platforms. The company shares creative ideas, tips, and contests to encourage users to showcase their personalized products. Participation in these activities fosters a sense of community among customers, enhancing the overall experience and promoting creativity.

Shipping and Costs: offers reliable shipping services to deliver orders to customers promptly. The shipping costs vary based on the destination and the size of the package. The platform provides estimated delivery times during the checkout process, allowing customers to plan accordingly. Expedited shipping options are also available for those in need of faster delivery.

Overall, provides a comprehensive and user-friendly experience for creating personalized photo products. With high-quality printing, a wide selection of customizable items, and responsive customer service, establishes itself as a top choice for those seeking to transform cherished moments into stunning keepsakes.