Users Voice for Albelli

18% users rated Terrible
4% users rated Poor
1% users rated Average
7% users rated Very Good
70% users rated Excellent
Pie Chart Review Representation for Albelli
Albelli Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 02 Jun 2019

Last updated by on 05 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 1 4.2 5 2 5
Dec 2022 3.5 5 5 2.2 5 1.8
Jan 2023 5 1 5 5 5 5
Feb 2023 3 5 4.1 1.3 1.8 1.3
Mar 2023 5 5 5 1.2 5 1.5
Line Chart for Rating of peer stores

albelli.nl

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Detailed Albelli Review by

Introduction

Albelli.nl is a website that offers photo products and services, such as photo books, wall decorations, calendars, and cards. It was founded in 2007 and has since become one of the leading companies in the photo printing industry. With a user-friendly interface and a wide range of photo products, albelli.nl makes it easy for customers to turn their favorite photos into beautiful keepsakes.

Pros and Cons

Pros:
  • Wide selection of photo products to choose from
  • High-quality printing and materials
  • User-friendly interface for easy customization
  • Reasonable pricing
  • Excellent customer service
Cons:
  • Limited design options for some products
  • Some products can take a while to be delivered

User Experience

One of the best things about albelli.nl is its user experience. The website is very easy to navigate, and the customization process is straightforward. Users are able to upload their photos quickly and easily, and the website offers a range of layouts, backgrounds, and other design options to make each product unique. The preview function allows users to see exactly what their final product will look like before placing their order.

Pricing and Value for Money

Albelli.nl offers reasonable pricing for its products, and customers can often find promotions and discounts on the website. While some products may be more expensive than others, the quality of the printing and materials make them worth the extra cost. Overall, customers get good value for their money with albelli.nl.

Alternatives

There are several other photo printing websites available, such as Snapfish, Photobox, and CEWE. However, albelli.nl stands out for its user-friendly interface, high-quality printing and materials, and excellent customer service.

Customer Service

Albelli.nl offers excellent customer service, with a range of support options available. Customers can contact the company via email or phone, and there is also a live chat feature available. The website also has an extensive FAQ section and a customer forum where users can ask questions and get help from other customers.

Product Quality and Selection

Albelli.nl offers a wide range of photo products, from photo books and wall decorations to cards and calendars. The quality of the products is high, with excellent printing and materials used. While there may be limited design options for some products, the website makes up for it with its easy-to-use customization process.

Website Usability

As mentioned earlier, the website is very user-friendly, with a clean and simple interface that makes it easy to navigate. The customization process is straightforward, and users can easily upload and edit their photos. The preview function allows users to see their final product before placing their order, which is an added bonus.

Returns and Exchanges

Albelli.nl has a good returns and exchanges policy, with customers able to return products within 14 days for a refund or exchange. The company also offers a 100% satisfaction guarantee, which means that if customers are not happy with their product, they can contact customer service for a resolution.

Promotions and Discounts

Albelli.nl offers promotions and discounts regularly, with up to 30% off some products. Customers can also sign up for the company's newsletter to stay up-to-date with the latest promotions and offers.

Reputation

Albelli.nl has a good reputation in the photo printing industry, with many satisfied customers. The company has won several awards for its high-quality products and excellent customer service, and it has a rating of 4.5 out of 5 stars on Trustpilot.

Payment Options

Albelli.nl offers several payment options, including credit card, PayPal, and iDEAL. Customers can choose the payment method that works best for them.

Loyalty Programs

Albelli.nl does not currently offer a loyalty program, but customers can sign up for the newsletter to receive regular promotions and discounts.

Customer Reviews

Customers have generally had positive experiences with albelli.nl, with many praising the website's user-friendly interface and high-quality products. Customers have also been happy with the company's excellent customer service and returns policy.

Community Involvement

Albelli.nl is not heavily involved in community work or charity events, but it does have a customer forum where users can ask questions and help each other out.

Shipping and Costs

Albelli.nl offers several shipping options, including standard and express delivery. Shipping costs vary depending on the product and shipping method chosen. Overall, shipping costs are reasonable, and customers receive their products in a timely manner.

Conclusion

Albelli.nl is a great option for customers looking to turn their photos into beautiful keepsakes. With a user-friendly interface, high-quality products, and excellent customer service, albelli.nl is a top choice in the photo printing industry. While there may be some limitations in design options and shipping times, the website's excellent customization process and reasonable pricing make it well worth checking out.

Albelli Recent User Reviews

User Rating

5 stars

25

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Reviewer Name: Mariska van Os

Review Submission Date: 2023-01-27

Review Title: Perfect!!!!!!!!!
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Review Description: Perfect!!!!!!!!!

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Reviewer Name: isik

Review Submission Date: 2023-01-21

Review Title: happyness
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Review Description: very importante

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Reviewer Name: Monique

Review Submission Date: 2022-12-31

Review Title: Tevreden over alles
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Review Description: Tevreden over alles

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Reviewer Name: BB

Review Submission Date: 2022-12-08

Review Title: don't keep up to delivery dates
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Review Description: don't keep up to delivery dates. printing 6 pics took them more than a week. ruined occasion for which printous were made. I will never order again, enough competitors.

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Reviewer Name: Justyna

Review Submission Date: 2022-11-25

Review Title: Beautiful book ?
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Review Description: Beautiful book ?

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Reviewer Name: Anna

Review Submission Date: 2022-09-03

Review Title: Alles is super gelukt ??
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Review Description: Alles is super gelukt ??

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Reviewer Name: Signe

Review Submission Date: 2022-08-24

Review Title: Awful customer service
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Review Description: Awful customer service. I wanted to cancel my order because I wanted to add extra photos. Sent an email, to which I got no reply. You can only call them on certain days, so I couldn't contact them any other way. Two days later status of my order said "sent". I also wanted to order two extra albums with my order with discount, which I now can't. Well done, Albelli, you just lost money and a customer.

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Reviewer Name: René

Review Submission Date: 2022-07-28

Review Title: I used Albelli for many years
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Review Description: I used Albelli for many years. The program and the site are easy to use. The products are delivered on time.I’m very satisfied.

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Reviewer Name: JS

Review Submission Date: 2022-07-25

Review Title: Great quality and good customer service!
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Review Description: I always order my photo albums from Albelli. Great quality and very good customer service. I would definitely recommend Albelli!

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Reviewer Name: Ida van Mazijk

Review Submission Date: 2022-07-25

Review Title: Just perfect. Great service
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Review Description: From now on: Always Albelli. Very happy with the album (perfect quality) and with the great service. I had to contact Albelli's service desk because of some problems with the delivery. They solved it quickly, although it was not their fault, and the communication was very clear.

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