Users Voice for Alen

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 05 Jul 2019

Last updated by on 05 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 2 5
Jan 2023 5 1.5 4.9 1.7 5 1.4
Feb 2023 5 5 3 5 1 1.3
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Alen Review by

Introduction is a website that provides air purifiers in the United States. The company has been around since 2005 and has a reputation for providing high-quality products to its customers.

Pros and Cons

  • High-quality products
  • Large selection of air purifiers
  • Excellent customer service
  • Free shipping on all orders
  • Products can be expensive
  • No loyalty program
  • Website could be more user-friendly

User Experience

The user experience on is generally positive. The website is easy to navigate, but it would benefit from a more modern design. Customers can easily find the product they want and make a purchase.

Pricing and Value for Money offers a wide range of air purifiers at different price points. While their products are more expensive than some competitors, customers can trust that they are getting a high-quality product. offers free shipping on all orders, which is a great value.


There are several alternatives to, including Blueair, Coway, and Honeywell. Customers should do their research before making a purchase to make sure they are getting the best product for their needs.

Customer Service has excellent customer service. Customers can reach out to the company by phone, email, or live chat. The company also offers a 60-day satisfaction guarantee, which is a great peace of mind for customers.

Product Quality and Selection offers a large selection of air purifiers, and all of their products are high-quality. Customers can trust that they are getting a product that will last them for years to come.

Website Usability

The website is generally easy to use, but it could benefit from a more modern design. Customers can find the product they want and make a purchase without any issues.

Returns and Exchanges offers a 60-day satisfaction guarantee, which means customers can return their product for a full refund within 60 days of purchase. The company also offers free return shipping.

Promotions and Discounts occasionally offers promotions and discounts on their products. Customers should check the website regularly for any deals or discounts.

Reputation has a great reputation for providing high-quality air purifiers to their customers. They have been around since 2005 and have a loyal customer base.

Payment Options

Customers can pay for their purchases on using all major credit cards, PayPal, Amazon Pay, and Affirm.

Loyalty Programs

Unfortunately, does not offer a loyalty program at this time.

Customer Reviews

Customer reviews for are generally positive. Customers rave about the quality of the products and the excellent customer service.

Community Involvement does not appear to be involved in any community involvement or charitable initiatives at this time.

Shipping and Costs offers free shipping on all orders. Orders typically ship within 1-2 business days and arrive within 5-7 business days. Customers can also pay for expedited shipping if needed.