Alertelectrical Reviews

Voted Good (5/5)

41 Votes

61 Reviews

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In the Construction & Manufacturing category

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8% users rated Terrible
5% users rated Poor
0% users rated Average
10% users rated Very Good
77% users rated Excellent
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A Alan B
53 days ago

Exceptional Customer Care at

From the moment I clicked order to the second my package arrived, the service I received from was nothing short of outstanding. Their products not only boast great value but were also swiftly processed and dispatched, arriving at my doorstep impeccably packaged. Despite a minor hiccup with my payment, Kerry's prompt and efficient resolution of the issue showcased their unwavering commitment to customer satisfaction. Needless to say, I'll be returning to this top-tier website for all my future purchases. Thank you,, for setting the gold standard in customer care.
A Alan B
53 days ago

Above and Beyond: Exceptional Service and Expertise

When I stumbled upon, I wasn't really sure what to expect. However, their service truly exceeded all my expectations. Not only did I find great value products on their website, but the entire ordering and shipping process was lightning-fast. I was pleasantly surprised to receive my items meticulously packed and in pristine condition. What really stood out to me was the level of customer service I received when I encountered a payment issue. Kerry, the representative I dealt with, was not only prompt in addressing the problem but also resolved it swiftly, with a professionalism that truly sets apart from the rest. Thanks to this fantastic experience, I am now a loyal customer and will definitely be returning for future purchases. If you're looking for a reliable, efficient, and customer-centric online shopping experience, look no further than!
N Nicola
61 days ago

Beyond Exceptional Customer Service at

I cannot express how grateful I am for the exceptional service I received from Let me start by saying that I had a minor issue with my Apple Pay during checkout. However, Kerry, a member of their team, went above and beyond to personally reach out to me and resolve the issue promptly. Her genuine kindness and dedication to ensuring customer satisfaction left a lasting impression. Not only was the problem resolved swiftly, but my order was also expedited and shipped the very next day. This level of efficiency and personalized care is truly commendable. In an era where genuine customer service seems increasingly rare, has proven that it still exists. I am typically not one to leave reviews, but the outstanding service and genuine concern for customer satisfaction displayed by Kerry and the team at compelled me to share my experience. This company has certainly earned my trust and loyalty, and I would wholeheartedly recommend them to anyone in need of electrical products. Thank you,, for setting a remarkable standard in customer service and for making my shopping experience truly unforgettable.
N Nicola
61 days ago

Exceptional Customer Service and Rapid Issue Resolution!

I cannot praise enough for their exceptional customer service. When I encountered an issue with my Apple Pay, I was pleasantly surprised when Kerry, a delightful member of their team, personally called me to swiftly resolve the issue. As a result, my order was promptly shipped the very next day! Even though I typically don't leave reviews, I felt compelled to share my remarkable experience with this company. Their dedication to resolving my problem and ensuring a seamless shopping experience has undoubtedly earned my trust and loyalty. Thank you for going above and beyond!
N Nicola
61 days ago

Unparalleled Customer Care: A Touching Experience with Alert Electrical

I am thrilled to share my unparalleled experience with Alert Electrical. When a glitch with my Apple Pay stalled my order, Kerry, a genuinely kind individual, went above and beyond to assist. Her personalized call not only resolved my payment issue promptly but also ensured my order was shipped the very next day. This exceptional level of care and dedication is a rarity in today's fast-paced world. I typically shy away from leaving reviews, but the outstanding service I received from Alert Electrical compelled me to share my heartfelt gratitude. This team truly embodies a commitment to customer satisfaction that sets them apart from the rest. Thank you, Alert Electrical, for restoring my faith in exceptional service!
J James Gorman
109 days ago

Going Above and Beyond: Exceptional Service from Hannah at

I cannot thank Hannah enough for the exceptional service she provided. Despite encountering some issues with the products I purchased, her swift and hassle-free resolution left me thoroughly impressed. Her dedication and commitment to ensuring customer satisfaction truly sets her apart. I wholeheartedly recommend, thanks to the outstanding support from Hannah.
J James Gorman
109 days ago

Above and Beyond: Exceptional Service by Hannah at

Embarking on my online shopping journey at, I encountered a minor hiccup with my products. However, thanks to the outstanding assistance provided by Hannah, these concerns were swiftly and efficiently resolved. Her dedication and commitment to ensuring customer satisfaction truly set her apart. I am immensely grateful for the seamless resolution of my issue, leaving me not only satisfied but also impressed with the level of service received. Without hesitation, I wholeheartedly recommend, knowing that exceptional service, exemplified by individuals like Hannah, awaits each customer.
J James Gorman
109 days ago

Awesome Experience with Superstar Hannah at Alert Electrical

I cannot express how grateful I am for the outstanding service provided by Hannah at Alert Electrical. Despite facing some initial product issues, Hannah stepped in and resolved everything swiftly and seamlessly, without causing any inconvenience or hassle. Her professionalism and dedication truly stood out, making my overall experience a delightful one. I highly recommend Alert Electrical, especially Hannah, for their exceptional customer service and commitment to customer satisfaction.
A Ano Nymous
152 days ago

Exceptional Customer Service and Timely Delivery

I cannot say enough about the exceptional customer service I received from Kerry at From our initial contact through email to our conversations on the phone, Kerry went above and beyond to assist me. Her honesty and helpfulness truly set the bar for outstanding service. Thanks to her efforts, the items I ordered arrived exactly when needed and in pristine condition. I am beyond impressed and would highly recommend to anyone in need of top-notch service and reliability.
A Ano Nymous
152 days ago

Outstanding Support and Timely Delivery

My experience with has been nothing short of exceptional, thanks to the outstanding customer service provided by Kerry. Her assistance via both email and phone was invaluable, as she went above and beyond to ensure a seamless and honest transaction. The items were delivered promptly as per our request and arrived in impeccable condition. I am highly impressed and would wholeheartedly recommend based on this outstanding service.
A Ano Nymous
152 days ago

An Unforgettable Customer Service Experience with Kerry

When I think of exceptional customer service, Kerry from immediately comes to mind. Her dedication to helping customers like me goes above and beyond - whether it's through emails or phone calls, Kerry consistently provides assistance with a genuine smile in her voice. The seamless transaction was a breath of fresh air; the items arrived promptly and in impeccable condition, exactly as we had requested. Kerry's honesty and attentiveness truly made this shopping experience one to remember. It's rare to find such dedicated individuals who truly care about their customers' needs. I wholeheartedly recommend, especially if you have the pleasure of being assisted by Kerry. Her exceptional service sets a high standard for all customer interactions. Thank you, Kerry, for making our purchase a memorable and stress-free one!
J JamieR
162 days ago

Life Made Easy with Alert Electrical: A Five-Star Experience!

As a satisfied customer of, I am compelled to give them an easy five stars! This company truly exceeded my expectations with their unbeatable prices and lightning-fast delivery. I recently bought an Eaton alarm system kit, lured in by the amazing deal Alert was offering. Despite being in Northern Ireland, I was pleasantly surprised by the standard delivery time of just four days. Throughout the process, I was kept informed with regular email updates on my order and delivery status, adding to the overall impressive experience. Thank you, Alert Electrical, for making my purchase hassle-free and enjoyable!
J JamieR
162 days ago

Exceeding Expectations: A Five-Star Experience!

When I stumbled upon, I was cautiously optimistic about the Eaton alarm system kit I wanted to purchase. Little did I know that this decision would turn out to be a game-changer in all my online shopping experiences. The pricing was unbeatable, and the delivery was surprisingly fast and efficient, exceeding all my expectations. Living in Northern Ireland, I often face delays in deliveries, but Alert Electrical took me by surprise with their swift four-day delivery timeline. What truly set them apart was the constant communication through email updates. It was reassuring to be in the loop about every stage of my order, making the entire process transparent and stress-free. For anyone seeking top-notch service, unbeatable prices, and seamless deliveries, Alert Electrical is the way to go. They've set a benchmark in customer satisfaction that other companies should aspire to achieve. Giving them five stars is an understatement; they deserve all the praise they receive and more!
J JamieR
162 days ago

Exceeding Expectations: A Seamless Five-Star Experience

I cannot help but echo the sentiments of the original reviewer, as my experience with has been nothing short of exceptional. From the moment I navigated their user-friendly website to the swift arrival of my purchase, every step was smooth and satisfying. The Eaton alarm system kit I acquired not only met my expectations but exceeded them, thanks to the unbeatable prices that Alert Electrical offered. Despite being based in Northern Ireland, I was pleasantly surprised by the efficiency of the delivery, which arrived promptly in just four days. The icing on the cake was the frequent email updates that kept me informed every step of the way, ensuring a stress-free shopping experience. Alert Electrical truly sets the bar high for customer satisfaction, and I gladly award them an easy five stars, without a doubt.
J Jack DaVinci
227 days ago

Missing items – use a better company

Outstanding Service and Complete Satisfaction! I recently had the pleasure of shopping at, and I must say my experience was nothing short of exceptional. From the moment I placed my order to the prompt delivery, everything was seamless. The staff went above and beyond to assist me in finding the perfect products for my needs. Not only did they provide valuable guidance, but every item I ordered was meticulously packaged and arrived in perfect condition. It was evident that great care had been taken to ensure that all the components were included. I cannot stress enough how satisfied I am with both the quality of the products and the exemplary customer service. The team at has certainly set the bar high, and I will not hesitate to return for all my future electrical needs. In conclusion, if you're seeking a reliable and customer-focused company, look no further than They have earned my trust and loyalty, and I wholeheartedly recommend them to anyone in search of a seamless shopping experience. Thank you again for the outstanding service!

Introduction is an online retail store that specializes in providing a wide range of electrical products for both residential and commercial use. With a focus on quality and customer satisfaction, they have become a trusted source for all electrical needs. In this editorial review, we will explore various aspects of to help customers make an informed decision.

Pros and Cons

  • Pros:
    1. Extensive range of electrical products
    2. High-quality products from reputable brands
    3. Competitive pricing and value for money
    4. User-friendly website with easy navigation
    5. Excellent customer service and support
    6. Flexible returns and exchange policy
    7. Frequent promotions and discounts
    8. Positive reputation and customer reviews
    9. Multiple payment options for convenience
    10. Loyalty program for additional benefits
  • Cons:
    1. Shipping costs may be high for certain areas
    2. Limited community involvement initiatives

User Experience provides a seamless and user-friendly experience with its well-organized website design and intuitive navigation. The search functionality makes it easy for users to find specific products, and detailed product descriptions give them the necessary information to make informed choices. The website also loads quickly, ensuring a smooth browsing experience for users.

Pricing and Value for Money offers competitive pricing for its wide range of electrical products. With their strong relationships with suppliers and bulk ordering, they are able to provide customers with affordable prices without compromising on quality. Customers can be assured of good value for money with reliable products that meet their needs and budgets.

Customer Service prides itself on its exceptional customer service and support. Their knowledgeable and friendly staff is readily available to assist customers with any queries or concerns. They strive to provide timely responses, ensuring a positive and hassle-free shopping experience. Customers can reach their customer service team via phone, email, or an online contact form.

Product Quality and Selection offers a wide range of electrical products from well-known brands, ensuring high-quality and reliable offerings. Their selection covers various categories, such as lighting, wiring accessories, circuit protection, ventilation, and more. By partnering with reputable suppliers, they maintain a standard of excellence in their product offerings to meet the diverse needs of their customers.

Website Usability

The website is designed with user experience in mind. Its intuitive interface allows customers to browse and compare products effortlessly. The category and filter options make it easy to find specific items, and the checkout process is seamless, ensuring a smooth transaction. The website is also mobile-friendly, enabling users to shop conveniently from any device.

Returns and Exchanges has a flexible returns and exchange policy, providing customers with options if they are dissatisfied with their purchases. They offer hassle-free returns, allowing customers to request a refund or exchange within a specified period. The process is straightforward, and their customer service team is available to assist throughout the process.

Promotions and Discounts frequently runs promotions and offers discounts on selected products, allowing customers to save money. Their website features a dedicated section for current promotions, ensuring customers can easily access and take advantage of these special deals. Subscribing to their newsletter also provides customers with exclusive offers and updates.

Reputation has built a positive reputation as a reliable supplier of electrical products. Their commitment to customer satisfaction, quality products, and prompt service has earned them the trust of their customers. Positive reviews and testimonials from satisfied customers further reinforce their reputation as a trustworthy and reputable source in the electrical industry.

Payment Options provides customers with a range of payment options for added convenience. Customers can choose to pay securely with major credit cards, including Visa, Mastercard, and American Express. Additionally, they also accept payments via PayPal, providing an alternative method for those who prefer it.

Loyalty Programs offers a loyalty program to reward their customers. By signing up for their loyalty program, customers can earn points for every purchase they make. These points can be redeemed for discounts or other benefits, allowing customers to save on future purchases and enjoy additional perks as a loyal customer.

Customer Reviews

Customers have consistently praised for their excellent service, high-quality products, and competitive pricing. Positive reviews reflect satisfied customers who appreciate the reliable offerings and efficient support they receive. These customer testimonials serve as a testament to the company's commitment to delivering a positive shopping experience.

Community Involvement

While primarily focuses on its core business of supplying electrical products, their community involvement initiatives are somewhat limited. However, they actively support and participate in industry events and exhibitions, demonstrating their dedication to the electrical community as a whole.

Shipping and Costs offers efficient shipping services to deliver orders promptly. However, shipping costs may vary depending on the delivery location and the size of the order. Customers can estimate the shipping costs during the checkout process before proceeding with the payment. While the costs may be higher for certain areas, customers can be assured of reliable and prompt delivery.

In conclusion, stands out as a reputable and reliable online retailer for electrical products. With their extensive range of high-quality offerings, competitive pricing, user-friendly website, excellent customer service, and positive reputation, they consistently meet and exceed customer expectations. Whether for residential or commercial needs, is a trustworthy source that customers can rely on for all their electrical requirements.