Review Description: Some of the reviews were pretty bad but I wanted to see for myself. I’m glad I did. I ordered bracelets for Christmas presents on Tuesday evening and they arrived Thursday morning. They were priced extremely reasonable and the quality isn’t bad.

Review Description: none of the 3 jerseys I puchased were the correct size and they refused to refund or exchange them.

Review Description: The first time I came in it was lovely. The second time I was less fortunate. Between their prices, customer service, and cheap craftsmanship I wish I had an option to give 0 stars. When my son came in to talk to me they wouldn't let him in because of a "sensor", the same with my HUSBAND! The minute he walked in they asked bluntly 'are you buying something'. How unprofessional! My advice to anyone trying to buy something there is: Don't.

Review Description: The engraving on the new” made to order “bracelets come out terrible. Light and super small. They will not return which I knew when purchasing but since I’ve bought a ton of bracelets in the past with this company I had trust. They did nothing to compensate. Not even a discount to buy something else.

Review Description: They r scammers. I bought a string bracelet for $20 and they had the nerve to charge me $21 for shipping. They told me I had it expedited. I’m not stupid. Plz do not allow them to be on the internet to keep scamming people. My husband called them and they were rude and did not want to know anything. Plz get rid of those thieves ?

Review Description: I received my chain link bracelet. I was disappointed it wasn't shiny silver. And it's worse now for the wear. I've been wearing soon as I got it, for couple weeks now. Whatever it's painted with is wearing off fast. I don't recommend this company's jewelry, not worth 10$, much less the 40$ I paid.

Review Description: These products are garbage..... looks nothing like the pictures looks like something you can buy from the dollar store they won't refund me my money I paid over 100 bucks for this crap.... and all they say is we can give you a gift card!!! I don't want a gift card I will never buy from them again or recommend to anyone else!!!

Review Description: I ordered 2 bracelets for my daughter for Christmas because all their email spam to my inbox said that if you ordered by a certain date, it would arrive before Christmas. False! False! False! Calling them was pointless. Emailing was pointless. For such a well known brand, the customer service is awful.

Review Description: Zero stars! Horrible! Ordered 2 bracelets on Dec. 9th, and just got them today, the 31st. Package was sent 2-day priority mail. why couldn't they do that a week before Christmas? Shipped from RI to Mass! I'm literally 50 miles from their warehouse! Never shopping at Alex and Ani again.

Review Description: If I could give less stars I would. We ordered on 12/6/2020 with the understanding the items would arrive before Chrismas, and here they are 12/30/2020. Tracking was ridiculous. Thing was sent all over the US and back to its destination. Then, these bracelets are cheap looking. I will NEVER order from this garbage company again.