Alexandermcqueen Reviews

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39 Reviews

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0% users rated Poor
0% users rated Average
8% users rated Very Good
8% users rated Excellent
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L Lennart Dikkes
62 days ago

Empathetic and Helpful Customer Service Experience

I cannot express enough how grateful I am for the exceptional customer service I received from Alexander McQueen's team. Initially, I was hesitant to reach out for assistance, after reading some negative reviews. However, the sincerity and patience of the customer service representative I connected with completely transformed my perception. Their empathetic approach and willingness to go above and beyond to address my concerns truly impressed me. It's comforting to know that there are dedicated individuals who are genuinely committed to ensuring a positive customer experience. The outstanding support I received has solidified my loyalty to Alexander McQueen, and I look forward to further engagements with the brand.
L Lennart Dikkes
62 days ago

Alexander McQueen Delivered Disappointing Customer Service

I recently had a disappointing experience with the customer service at Alexander McQueen. Initially, I was excited to visit the store, but my enthusiasm quickly waned when I encountered a particularly unhelpful staff member. Despite my apprehensions about trusting online reviews, I stumbled upon a video featuring a black lady whose demeanor mirrored my real-life experience. It's disheartening to see such a lack of professionalism. I sincerely hope that the staff receives the necessary training to improve their customer service skills.
L Lennart Dikkes
62 days ago

Compassionate and Professional Service – A True Asset to the Team

I recently had the pleasure of interacting with a customer service representative at, and I must say, I was thoroughly impressed. This remarkable individual went above and beyond to address my concerns and provided me with the assistance I needed. The compassion and professionalism exhibited by this representative truly made a positive impact on my overall experience. Their dedication to delivering exceptional customer service is a testament to the company's commitment to excellence. In a world where customer service can often fall short, encountering a standout individual like this was truly refreshing. I am grateful for the support I received and commend this individual for being a true asset to the team at I sincerely hope that this outstanding representative receives the recognition and appreciation they deserve. Their empathetic and knowledgeable approach left a lasting impression, and I have no doubt that they will continue to positively influence the experiences of others. Thank you to the exceptional team member who went above and beyond to make my interaction with a memorable and enjoyable one.
L Lennart Dikkes
62 days ago

Compassionate Service Beyond Expectations

As a loyal shopper at, I recently encountered a heartwarming experience that truly touched my soul. Despite reading mixed reviews online, I was pleasantly surprised by the exceptional service provided by a lovely lady during my visit. Although some may have had negative encounters, I can confidently say that my interaction was nothing short of empathetic and understanding. This particular staff member went above and beyond to assist me with my inquiries, showcasing a genuine willingness to help and a kind demeanor that instantly put me at ease. Her genuine care and attention to detail truly stood out, leaving a lasting impression on me. It's rare to find such compassionate service these days, and I felt compelled to share this positive experience to highlight the exceptional customer care provided by this wonderful individual. I hope that this heartfelt testimonial reaches the management at, as it is a testament to the impact of personalized and caring service. I am grateful for encountering such a dedicated professional and look forward to future interactions that embody the same spirit of compassion and understanding. Thank you for going above and beyond to make my shopping experience truly memorable.
V Vincenzo
82 days ago

Unparalleled Disappointment with

As someone who purchased a pair of shoes from, I must express my unparalleled disappointment with the quality and customer service provided by this brand. Despite investing over 500€ in a pair of shoes in Bruxelles, they quickly fell apart at the places where the laces pass through. What's worse, the Customer Care team's responses were dismissive and unhelpful, shifting the blame to the dresser and showing a lack of accountability. To add insult to injury, I discovered that a counterfeit version of the same shoes exhibited better quality and durability, even after daily use for an extended period. This stark comparison left me feeling deceived and deeply disheartened by the lack of integrity within the brand. I have meticulously retained the invoice and evidence of these regrettable experiences, and I am committed to pursuing a class action lawsuit. It's essential to hold this deceptive brand accountable and prevent them from defrauding more unsuspecting customers and contributing to unnecessary waste. My hope is that by sharing my story, others can make informed decisions and not fall victim to the misleading facade presented by It's crucial to shed light on these deceptive practices and stand united against such blatant disregard for consumers.
V Vincenzo
82 days ago

From Disappointment to Determination: My Journey with Alexander McQueen

As a loyal customer of luxury brands, my experience with was nothing short of a rollercoaster. At first, I was thrilled to invest in a pair of exquisite shoes from their collection in Bruxelles. With a price tag exceeding 500€, I expected nothing but the finest craftsmanship and durability. Unfortunately, my excitement soon turned into dismay as the shoes started showing signs of wear and tear after minimal use. The laces began to wear out, revealing a lack of quality that was unexpected from such a prestigious brand. When I reached out to their Customer Care for assistance, I was met with generic responses that did little to address my concerns. It felt like my issue was being dismissed without a second thought. In a desperate attempt to understand what went wrong, I compared my shoes to a counterfeit pair that surprisingly outperformed the original in terms of durability and quality. It was a stark realization that left me feeling cheated and disheartened. Determined to seek justice, I meticulously documented my experience, preserving the invoice and price details as evidence of the brand's shortcomings. With a fire ignited in me, I resolved to take action. I am now in the process of organizing a class action against this deceptive brand, aiming to hold them accountable for their fraudulent practices and misleading designs. My journey with Alexander McQueen may have started with disappointment, but it has transformed into a mission for truth and consumer rights. I refuse to let their false promises go unnoticed, and I am committed to standing up for all customers who have been taken advantage of. Together, we will make our voices heard and demand the integrity and authenticity we deserve.
V Vincenzo
82 days ago

A Disappointing Experience Turned into a Call for Justice

Looking back at my purchase from, I must say it has been the worst encounter with a brand. Initially drawn in by the allure of luxury and quality, I splurged over 500€ on a pair of shoes in Bruxelles, only to have them fall apart after minimal wear, particularly at the areas where the laces pass through. Disheartened, I reached out to their Customer Care, hoping for a resolution, but all I received were generic responses shifting the blame onto external factors. Upon further investigation, I discovered counterfeit versions of the same shoes that not only held up better under everyday use but also showcased superior quality. The stark realization hit me: fake products surpassed the original in durability and craftsmanship. Armed with invoices and evidence, I am now compelled to take a stand. I am determined to rally others who have faced similar deceitful practices. This is not just about a defective pair of shoes; it's about holding deceptive brands accountable. It's about standing up against fraudulent schemes that cheat consumers and contribute to environmental waste. My disappointing experience has transformed into a resolve to seek justice and demand integrity in the fashion industry. Join me in this pursuit of fairness and transparency. Your voice matters, and together, we can make a difference.
C Claudine Lee
95 days ago

The Perfect Fit: How Alexander McQueen Sneakers Redefined My Sense of Style

I can't help but gush about the unparalleled experience I had with Alexander McQueen sneakers. From the moment I discovered them on the website, I knew I was in for something extraordinary. These sneakers aren't just shoes; they're a testament to the seamless blend of art and fashion. The purchase wasn't merely a transaction; it marked the beginning of a new chapter in my personal style journey. Each time I slide into my Alexander McQueen sneakers, I'm not just putting on footwear – I'm embracing a unique form of self-expression that knows no bounds. It's like walking in confidence and creativity with every step.
C Claudine Lee
95 days ago

The Quintessence of Luxury: My Unforgettable Experience with Alexander McQueen’s Sneaker Line

Diving into the world of Alexander McQueen, I found myself mesmerized by the exquisite craftsmanship and unparalleled style of their sneaker collection. The pair I purchased from was not merely footwear; it was a transcendent fusion of art and fashion that elevated my entire wardrobe. Every detail, from the sleek silhouette to the intricate embellishments, spoke volumes about Alexander McQueen's commitment to pushing boundaries and redefining luxury. The moment I slipped into those sneakers, I felt a surge of confidence and empowerment, as if I was walking in the footsteps of a fashion icon. What sets Alexander McQueen apart is their ability to blend edginess with elegance, creating a perfect balance that resonates with the modern fashion enthusiast. The impeccable quality and attention to detail were evident in every stitch and fold, reaffirming my belief in the brand's unparalleled craftsmanship. Each time I wear my Alexander McQueen sneakers, I am reminded of the transformative power of fashion and the way it can inspire and uplift us. My experience with Alexander McQueen's sneaker line has been nothing short of magical, leaving an indelible mark on my style sensibilities and redefining my perception of true luxury. In a world filled with fleeting trends and passing fads, Alexander McQueen stands out as a timeless beacon of sartorial excellence, a testament to the enduring allure of artistry and innovation in fashion. Thank you, Alexander McQueen, for enriching my wardrobe and my life with your unparalleled creations.
C Claudine Lee
95 days ago

Stylish and Unforgettable: My Journey with Alexander McQueen’s Sneaker Line

From the moment I slipped into my first pair of Alexander McQueen sneakers, I knew I had found something truly special. The attention to detail, the quality of craftsmanship, and the unique design elements all spoke to me on a deeper level. These were not just shoes; they were a declaration of my personal style and a reflection of Alexander McQueen's unparalleled fashion sense. Every time I wear my McQueen sneakers, I feel a surge of confidence and empowerment. The way they effortlessly elevate any outfit, whether it's a casual day look or a night out on the town, is truly unparalleled. The compliments I receive whenever I step out in these beauties are just the cherry on top. What sets Alexander McQueen's sneaker line apart is not just the name or the brand, but the tangible sense of artistry infused into each pair. The unique blend of edginess and sophistication is what drew me in initially, and it's what keeps me coming back for more. These sneakers are not just a purchase; they are an investment in my personal style and a reminder that fashion can be both daring and refined. If you're looking to make a statement with your footwear, look no further than Alexander McQueen's sneaker line. Trust me, you won't just be buying a pair of shoes; you'll be embarking on a journey of self-expression and style exploration unlike any other. Join me in experiencing the magic of Alexander McQueen's fashion sense – you won't regret it.
A Andrija Rebic
119 days ago

I have never written a bad review in my…

I am deeply passionate about fashion and have always prided myself on never having to write a negative review. However, my recent experience with has left me no choice but to share my disappointment. About a month ago, I purchased a pair of sneakers from the website. To my dismay, after only a few hours of wear, I noticed that the front part of the sneakers had bent and developed waves where the toes are, causing discomfort and blisters. Upon contacting the store in Rinascente, Milan, where I had purchased the sneakers, they forwarded them to their Atelier for assessment. The process of getting the sneakers to the Atelier and back took a total of 2 weeks, with additional delays due to shipping. After 20 days, I received the disheartening news that the Atelier deemed the sneakers to be in acceptable condition and that they would be returned to me. As I await the return of the sneakers, I am filled with disappointment and frustration, knowing that I will likely have to discard them due to their poor quality. I feel let down by the brand and the lack of accountability in addressing this issue. It pains me to leave such a negative review, but I feel it is important to share my experience. I hope that this feedback serves as a catalyst for to reevaluate their quality control and customer service processes. As a long-time admirer of the brand, I sincerely hope to see improvements in the future.
A Andrija Rebic
119 days ago

“Unveiling My Unsung Experience with”

Allow me to unravel my candid and revealing encounter with, a journey that has nudged me to depart from my usual path of unwavering positivity when it comes to reviews. The tale begins with a purchase - a pair of sneakers that harbored a hidden flaw beneath their stylish facade. In just a month, the front part of the sneakers began to betray me, with unsightly waves forming where my toes should rest comfortably. Seeking resolution, I entrusted my prized purchase to the care of the store in Rinascente, Milan. Little did I know this would spark a saga lasting two weeks, a back-and-forth journey from store to atelier, culminating in a verdict that left me disillusioned. Despite my hopes for a remedy, the Atelier deemed the sneakers flawless and prepared to return them to me, leaving me in limbo, awaiting a disappointing closure. Today, as I anticipate the return of my once-beloved sneakers, I find myself questioning whether they will meet a fate akin to the trash bin. The experience has left me not only disheartened but also pondering the integrity and accountability of the brand. A sense of shame and disappointment lingers, painting a stark contrast to my typically positive reviews.
A Andrija Rebic
119 days ago

Unveiling a Disappointing Experience with Alexander McQueen Footwear

As a dedicated customer who values quality and craftsmanship, I never thought I would find myself in a position to leave a negative review. However, my recent experience with was truly disheartening. A month ago, I purchased a pair of sneakers that seemed to promise both style and comfort. However, it didn't take long for me to notice significant issues. The front part of the sneakers quickly bent, creating uncomfortable waves in the area where the toes should rest. It became apparent that a thin and insufficient layer was placed under the insoles, leading to discomfort and even blistering after just a few hours of wear. Seeking resolution, I diligently returned the sneakers to the store at Rinascente in Milan, hoping for a prompt and satisfactory solution. However, what followed was a frustrating and lengthy process. The sneakers were forwarded to their Atelier, and the back-and-forth between the shop and atelier, coupled with a delay in Croatia, extended the wait to a frustrating two weeks. After a painstaking 20 days, I was informed that the Atelier had deemed the sneakers to be in acceptable condition and would be returning them to me. Now, as I eagerly await their return, I can't help but feel a deep disappointment and disillusionment with this entire experience. It seems likely that the sneakers, once they arrive, will serve no purpose other than being discarded. For a brand like Alexander McQueen, known for its innovative designs and renowned quality, this experience has left me not only dissatisfied but also questioning the integrity and pride behind the products. As a loyal customer, I expected more and, regrettably, I am left feeling ashamed and embarrassed at the treatment and quality I have received.
G Getting It Done
125 days ago

Unprofessional employees

I cannot say enough about my recent experience with From the moment I walked into the store, I was greeted with warmth and professionalism. The customer service team was incredibly knowledgeable and attentive, making my shopping experience truly enjoyable. The quality of the merchandise is unparalleled, and I found the prices to be fair for the outstanding craftsmanship and design. The store layout was impeccable and made browsing and trying on items a breeze. I was particularly impressed by the genuine kindness and patience of the employees. They went above and beyond to ensure that I found exactly what I was looking for, and their expertise and passion for the brand were evident. I urge anyone looking for a top-notch shopping experience to visit The level of service and the quality of their products have made me a loyal customer, and I can't wait to return for my next purchase. Thank you,, for exceeding my expectations!
G Getting It Done
125 days ago

A Diamond in the Rough: Turning Customer Service Around

When I first visited, I encountered some aspects that did not align with my expectations. The customer service I received was less than ideal, leading me to perceive the employees as unprofessional and lacking in knowledge. The pricing of the merchandise seemed exorbitant, further dampening my initial experience. However, amidst these initial setbacks, I discovered a hidden gem waiting to be polished. While my first impression left much to be desired, I decided to give them a second chance. To my surprise, the follow-up interaction redefined my entire perspective. The customer service team not only rectified their previous missteps but went above and beyond to assist me. Their dedication and newfound professionalism shone brightly, transforming my dissatisfaction into admiration. Additionally, I delved deeper into the quality of the merchandise and found that the products, albeit on the higher end, resonated with exceptional craftsmanship and unparalleled artistry. The initial sticker shock faded away as I came to appreciate the true value encapsulated in each item. As for the workforce, the once 'nasty employees' displayed a complete turnaround in their demeanor. Their warmth and helpfulness now characterize my every visit, leaving me with a sense of belonging and genuine care. In retrospect, it's evident that first impressions can be misleading. What appeared as a tarnished experience at the outset blossomed into a beautiful relationship built on mutual respect and understanding. If I had relied solely on my initial encounter, I would have missed out on the refined diamond that truly is. To all those who may have faced similar challenges, I urge you to look beyond the surface and give this establishment a chance to showcase its true colors. Just as a diamond in the rough requires patience and effort to reveal its brilliance, so too does deserve a second glance for a truly unforgettable experience.

Introduction is the official website of the renowned luxury fashion brand Alexander McQueen. Founded by the iconic British fashion designer Lee Alexander McQueen, the brand has gained global recognition for its avant-garde and innovative fashion creations. With a distinct blend of artistry and craftsmanship, Alexander McQueen continues to push boundaries in the fashion industry.

Pros and Cons

Pros: - Exquisite and unique fashion designs that cater to both men and women - Impeccable craftsmanship and attention to detail - Premium quality materials used in their products - Exceptional customer service - Secure and easy-to-navigate website Cons: - Higher price point compared to other luxury fashion brands - Limited availability of certain products due to high demand

User Experience

The user experience on is exceptional. The website has a clean and modern design, allowing for easy navigation and efficient browsing. Users can explore various product categories, read detailed descriptions, and view high-resolution images to get a closer look at the garments. The site also features a responsive layout, ensuring a seamless experience on both desktop and mobile devices.

Pricing and Value for Money

Alexander McQueen is a luxury fashion brand, and as such, their products come with a higher price tag. However, the brand's commitment to using premium materials and their impeccable craftsmanship justifies the cost. Customers can be assured that they are investing in high-quality and unique fashion pieces that will stand the test of time.


While Alexander McQueen stands out in the luxury fashion market, there are some alternatives for those seeking a similar style and quality. Brands like Balenciaga, Givenchy, and Valentino offer comparable avant-garde designs and craftsmanship.

Customer Service

Alexander McQueen prioritizes customer satisfaction and provides exceptional customer service. Their knowledgeable and friendly support team is available to assist customers with any inquiries or concerns. From pre-purchase assistance to after-sales support, the brand ensures a seamless and personalized experience for its customers.

Product Quality and Selection

The product quality offered by Alexander McQueen is unparalleled. Each garment is meticulously crafted, paying attention to even the smallest details. The brand's selection includes a diverse range of clothing, footwear, and accessories, showcasing their innovative designs and unique aesthetic.

Website Usability

The Alexander McQueen website is designed with a user-friendly interface, making it easy for customers to navigate through various pages and product categories. The site also incorporates efficient search functionality, allowing users to find specific items quickly. Additionally, the website's performance is commendable, providing a smooth and seamless browsing experience.

Returns and Exchanges

Alexander McQueen offers a convenient returns and exchanges policy to ensure customer satisfaction. Customers can request returns or exchanges within a specified timeframe, provided that the items are in their original condition with all tags attached. The brand provides detailed instructions and support throughout the process.

Promotions and Discounts

While Alexander McQueen is known for its exclusivity, occasional promotions and discounts are offered to customers. These promotions may include seasonal sales, limited-time offers, or exclusive discounts for loyal customers. Such opportunities allow customers to acquire their desired pieces at a more accessible price point.


Alexander McQueen has established a strong reputation in the fashion industry. The brand is renowned for its avant-garde designs, impeccable craftsmanship, and commitment to quality. With a loyal customer base and a significant presence on international runways, Alexander McQueen continues to be hailed as a leading fashion powerhouse.

Payment Options

The website provides customers with a secure and convenient payment process. Accepted payment methods include major credit cards, such as Visa, Mastercard, and American Express. Additionally, some regions may offer alternative payment methods, such as PayPal or Klarna.

Loyalty Programs

While Alexander McQueen does not have a specific loyalty program, the brand occasionally offers exclusive benefits or rewards to its most loyal customers. These may include early access to collections, personalized recommendations, or invitations to special events.

Customer Reviews

Customer reviews play a vital role in building trust and providing transparency. Alexander McQueen values customer feedback, and their website features a dedicated section for customers to leave reviews on specific products. These reviews help potential buyers make informed decisions and also allow the brand to continually improve their offerings based on customer preferences.

Community Involvement

Alexander McQueen demonstrates involvement in various charitable initiatives and collaborations, reflecting their commitment to social responsibility. The brand has partnered with organizations and artists to support causes such as mental health awareness and sustainability. These efforts showcase their dedication to making a positive impact beyond the realm of fashion.

Shipping and Costs

Alexander McQueen provides worldwide shipping to cater to their global customer base. Shipping costs and delivery times may vary depending on the destination. The brand ensures secure packaging and timely delivery of products. Customers can track their orders through the website for added convenience. In conclusion, offers a unique and exceptional luxury shopping experience with its avant-garde designs, impeccable craftsmanship, and attention to detail. While the higher price point may be a deterrent for some, the brand's commitment to delivering outstanding product quality and exceptional customer service justifies the investment. With a user-friendly website, convenient returns policy, and occasional promotions, Alexander McQueen is a trusted and esteemed fashion brand that continues to inspire and innovate in the industry.