Alfiltra Reviews

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24 Reviews

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M m Schaffi
174 days ago

A Clear Difference in Water Quality – A Testimonial for

I couldn't be happier with the service and product provided by It's been over a year since we installed the system in March 2022, and I can confidently say that it has made a significant impact on our daily lives. Right from our first phone call with the company, we were impressed by their professionalism and knowledge. During the initial assessment, the representative recommended a more cost-effective system than the one we had in mind, based on our needs. The delivery and installation were seamless, and they even provided the salt beforehand, as part of the package. The annual maintenance was a breeze, with the company proactively reaching out to schedule it. The customer service has been top-notch, and the technician who came for the maintenance was incredibly friendly and helpful. Most importantly, the system itself has exceeded our expectations. With just three bags of salt per year, the water softener has kept our faucets and showerheads free of limescale build-up. This means we no longer have to deal with annual replacements, saving us both time and money. Overall, I wholeheartedly recommend to anyone in search of a reliable water softening system. Our experience has truly been a game-changer, and we're grateful for the noticeable improvement in our water quality. Thank you,, for making such a positive difference in our home.
M m Schaffi
174 days ago

A Gem of a Service Right from the Start

Sharing my delightful experience with! We've had their system since March 2022, and before writing a review, I believe a device must prove its worth over time. Quick reviews upon unboxing hardly hold any value. Right from our initial phone call, we felt incredibly well taken care of by the company. During the site visit, the staff member even recommended a more cost-effective unit than the one we had chosen, as its performance was more than sufficient. Delivery and installation were punctual and efficient. Salt was delivered ahead of time (included in the price). The first annual maintenance was done promptly (the company keeps you informed about maintenance, so you can't forget). In summary: exceptional customer service, a technician who was extremely pleasant. And most importantly, the system works wonders - three bags of salt a year are more than enough for our single-family house. In our opinion, a definite recommendation to buy, as the fixtures in our bathrooms are now limescale-free, saving us the hassle of replacing them annually, especially the showerhead.
M m Schaffi
174 days ago

Exceptional Service from the Start: A Life-Changing Investment

My experience with has been nothing short of life-changing. We've had the filtration system since March 2022, and I wanted to ensure it had proven its worth before sharing this review. Right from the initial phone call, we felt valued and well taken care of by the company's team. During the on-site visit, a staff member even recommended a more cost-effective model than the one we had chosen, as its performance was more than sufficient for our needs. The delivery and installation were prompt and efficient, with salt being delivered in advance (included in the price). The first annual maintenance check was also scheduled and completed without any hassle, thanks to the company's proactive communication about servicing requirements. In essence, the customer service was exceptional, and the technician was incredibly friendly and knowledgeable. Most importantly, the filtration system works wonders – only three bags of salt per year are enough for our single-family home. This product comes highly recommended from us, as our bathroom fixtures are now limescale-free, eliminating the need for annual replacements that were previously necessary, especially for the showerhead. Investing in this filtration system has not only saved us time and money but has also improved our quality of life. Thank you,, for providing such a reliable and effective solution!
S Sanoj
1087 days ago

FILTRA Basic 60 Sorglospaket.

I recently had the pleasure of experiencing the FILTRA Basic 60 Sorglospaket water softening system from, and I must say, I am thoroughly impressed. Living in an area with a water hardness level of over 25, I was amazed by the dramatic difference the system made. The before and after comparison was beyond my expectations. After about two months of operation, I was pleasantly surprised by the minimal salt consumption, which speaks to the efficiency of the system. The overall performance has left me truly delighted. However, I did encounter some disappointment with the disproportionately high costs of additional installation parts. Despite this, the overwhelmingly positive aspects of the system, including the top-notch service, communication, and overall handling, have far outweighed any drawbacks. I wholeheartedly recommend the FILTRA Basic 60 Sorglospaket to anyone looking for an effective water softening solution. It has certainly brought me peace of mind and a tangible difference in the quality of water in my home.
S Sanoj
1087 days ago

Unbelievable Difference in Water Quality with FILTRA Basic 60 Sorglospaket!

I can't help but share my amazing experience with and their FILTRA Basic 60 Sorglospaket water softening system. Living in an area with a water hardness level of over 25, the before and after results were beyond our expectations. In just two months of usage, we noticed minimal salt consumption, adding to our delight with the product. While the overall satisfaction is undeniable, the only downside was the high cost of additional installation parts. However, the system's performance, along with the exceptional service, communication, and smooth process, overshadowed this minor setback. I am thrilled with the results and confidently recommend this solution to others.
S Sanoj
1087 days ago

Unveiling the Transformation: My FILTRA Basic 60 Sorglospaket Experience

After deciding to invest in a water softening system, I turned to for their FILTRA Basic 60 Sorglospaket, complete with installation services. Living in an area with a water hardness level of over 25, the before-and-after results were nothing short of remarkable - a transformation I hadn't anticipated. What truly impressed me was the minimal salt consumption even after approximately 2 months of operation. While the system itself has exceeded my expectations, I must acknowledge that the overall satisfaction was slightly dimmed by the steep costs associated with additional installation components. However, the positive aspects far outweigh this minor inconvenience, especially when considering the outstanding customer service, clear communication, and seamless transaction process. With every interaction, has proven their commitment to providing top-notch products and services. I wholeheartedly recommend the FILTRA Basic 60 Sorglospaket to anyone seeking an effective water softening solution backed by exceptional support.
S Sandra Kuschel
1127 days ago

Exceptional Service Even During Challenging Times

I cannot express enough how impressed I am with's unwavering commitment to outstanding service, even amidst the challenges of the pandemic. Their team provided me with expert advice, remained readily available, and ensured swift delivery, all while adhering to strict safety measures. Not only did they promptly meet deadlines, but their staff was incredibly friendly. The value for the price I paid was exceptional, and the filtration system they provided works flawlessly. I highly recommend for their commendable service and quality products, especially during these uncertain times.
S Sandra Kuschel
1127 days ago

Exceptional Service Shines Through Even in Challenging Times

Reflecting on my experience with, I am truly amazed by the level of service provided. Despite the challenges posed by the pandemic, their team delivered with flying colors. From the initial consultation to the swift responses at all times, their expertise shines through. The punctuality in delivery and installation, coupled with the friendly and knowledgeable staff, truly sets them apart. Not only did they surpass expectations in terms of service, but the product itself has been a game-changer. The filtration system not only meets but exceeds all expectations, working flawlessly to provide clean and safe water. I am genuinely impressed by the seamless experience and the dedication of to ensure customer satisfaction. The perfect balance of quality service and efficiency, especially during these trying times, speaks volumes about their commitment. Kudos to the team for their outstanding performance!
S Sandra Kuschel
1127 days ago

Exceptional Service Amidst Challenging Times: A Testimonial for

During these uncertain times of the pandemic, I was pleasantly surprised by the impeccable service provided by Not only did they offer expert advice and support, but they were always available to address any queries I had. Despite the challenges posed by COVID-19, their delivery was swift and reliable, ensuring that I received my product in a timely manner. The punctuality in meeting deadlines was impressive, reflecting their professionalism. The staff members were not only friendly but also extremely knowledgeable, making the entire experience pleasant. Moreover, the price-to-value ratio offered by was exceptional, highlighting their commitment to customer satisfaction. The product I purchased has been working flawlessly, exceeding my expectations in terms of performance. I am truly grateful for the outstanding service provided by during these trying times, showcasing their dedication to excellence. Thank you for going above and beyond to ensure a seamless customer experience.
S Sandra Quinn
1226 days ago

Schnell, unkompliziert und gut

As a homeowner tackling various renovation projects, the process of finding a water softening system seemed daunting until I came across Alfiltra. After being taken aback by the steep prices at local plumbing stores, I was relieved to stumble upon Alfiltra's comprehensive and reasonably priced offering. The speed and professionalism with which Alfiltra tailored a solution for us was impressive. The delivery of the system was prompt, and installation was scheduled and executed exactly as promised. The technician was not only punctual but also affable, and he even managed to save us money by utilizing existing plumbing instead of installing new drainage, a level of honesty and efficiency that is rare to find. The entire experience, from purchase to installation, was remarkably hassle-free, a breath of fresh air compared to my dealings with other contractors and service providers. The system now reliably delivers water at 4° dH, and I couldn't be happier with the decision to choose Alfiltra. In a market flooded with complicated and overbearing sales tactics, the understated and informative approach to potential maintenance contracts further underlines Alfiltra's commitment to customer satisfaction. I cannot recommend them enough for their exceptional service and product quality. Thank you, Alfiltra, for simplifying what could have been a complex and stressful process.
S Sandra Quinn
1226 days ago

A Game-Changing Water Softening Experience with Alfiltra

I have to admit, when I first started looking for a water softening system, I was disheartened by the exorbitant prices quoted by local plumbing stores. Other budget-friendly options lacked installation services, and those that did offer installation did so at variable costs. Just when I thought all hope was lost, I stumbled upon Alfiltra's all-inclusive package at a reasonable price. The process from requesting a quote to installation was seamless and efficient, thanks to the swift and professional response from Alfiltra. The delivery of the salt happened without a hitch, and the installation was scheduled and executed exactly as promised. The technician not only arrived on time but also pleasantly surprised us by utilizing existing infrastructure, saving us additional expenses. It's rare to encounter such considerate and cost-effective service in today's market. The technician took the time to thoroughly explain the system and address all our queries, without pushing for unnecessary maintenance contracts. In the midst of various ongoing home improvement projects, dealing with different contractors, Alfiltra stood out for their simplicity and friendliness. The entire purchasing and installation process was so hassle-free that I can't help but marvel at the level of convenience Alfiltra provided. Now, our water consistently measures at 4° dH, and I couldn't be happier with the decision to choose Alfiltra for our water softening needs. It's truly been a game-changer, and I couldn't be more satisfied.
S Sandra Quinn
1226 days ago

Reliable, Seamless, and Exceptional Service

Allow me to share my experience with When we inquired about a water softening system at our local plumbing store, the price tag took us by surprise. Another more affordable company didn't offer installation services, while a different one quoted installation costs based on hours worked. Our excitement soared when we discovered Alfiltra's comprehensive package, competitively priced in the mid-range. The quotation process was swift and professional, thanks to our prior market research and clear preferences. It was a no-brainer decision for us. The salt delivery arrived promptly. As scheduled, the delivery and installation were set for a few weeks later, and everything unfolded exactly as promised. The technician arrived punctually and was incredibly personable. He even saved us money by utilizing existing drainage instead of installing a new one, a thoughtful touch not often encountered. The system was meticulously explained to me, and all my queries were addressed. The suggestion for potential maintenance or maintenance contracts was presented with discretion, purely for informational purposes. Currently tackling various home improvement projects, we've interacted with numerous tradespeople. While most experiences have been smooth, few companies have exemplified the seamless and friendly approach seen with Alfiltra. The purchase and installation of the system were so effortless that I can't help but be amazed. Our water now flows reliably at 4° dH, and I couldn't be happier with the decision we made. In conclusion, Alfiltra's services embody reliability, efficiency, and exceptional quality, making them a standout choice for water treatment solutions.
J J.G.
1253 days ago

A Year with Alfiltra: My Water Softener Experience

As the proud owner of a water softener system installed by Alfiltra in December 2019, I can confidently say that this investment has truly transformed my daily life. From the initial scheduling to the punctual arrival of the technician, every aspect of the service was exceptional. The meticulous workmanship and cleanliness demonstrated during the installation process were truly commendable. Following the setup, I received a comprehensive briefing on the system's operation and maintenance, empowering me to make the most of this technology. Fast forward a year, and the results speak for themselves. The impact on water hardness and taste has been nothing short of remarkable. The only regular maintenance required is a simple salt refill every few weeks, a small price to pay for the consistent, hassle-free functioning of the unit. I must also acknowledge Alfiltra's customer-centric approach. Despite placing my order shortly before a promotional period, the company generously honored the upcoming discount upon my request. This level of flexibility and goodwill goes above and beyond the standard customer experience. One might think this sounds too good to be true or possibly sponsored by Alfiltra, but it's not. I am simply a deeply satisfied customer sharing my genuine experience. I wholeheartedly recommend Alfiltra based on the exceptional service and undeniable impact on water quality.
J J.G.
1253 days ago

A Year Later: My Experience with Alfiltra’s Water Softening System

After having Alfiltra's water softening system installed in December 2019, I can confidently say that my satisfaction remains unwavering. The entire process, from scheduling the appointment to the punctuality, work ethic, and tidiness of the technician, was truly exceptional. The system was delivered on time, and post-installation, I received a concise yet thorough briefing on its operation. Fast forward a year, and the impact of the system is undeniable. The water hardness has noticeably decreased, and the taste of the water has significantly improved. Maintaining the system is a breeze, requiring only periodic salt refills based on water consumption. Reliability and virtually maintenance-free operation are standout features. Beyond the product itself, I must applaud Alfiltra for their customer-oriented approach. When I purchased the system shortly before a promotional period, they graciously honored the discount upon request, even though it was technically purchased before the sale. This level of integrity and customer care speaks volumes about the company's values. This testimony may sound overly glowing, almost as if sponsored by Alfiltra, but rest assured, it comes from a genuinely satisfied customer. I wholeheartedly recommend the incredible experience I've had with Alfiltra's water softening system to anyone seeking quality and reliable water treatment solutions.
J J.G.
1253 days ago

An Unforgettable Water Softener Experience – December 2019

Reflecting on my experience with in December 2019, I can confidently say that installing their water softener system was a game-changer. From the initial appointment scheduling to the punctuality, work ethic, and cleanliness of the technician, every aspect was beyond impressive. The delivery was seamless, and post-installation, I received a thorough briefing on the essential maintenance routines. After a year of using the system, the difference in water hardness and taste is unmistakable, in the best way possible. With periodic salt refills every few weeks based on water usage, the unit operates reliably and maintenance-free. What truly sets this company apart is their exceptional customer service. When we ordered just before a promotional event, they honored the discount upon our request, even though we were technically outside the discount period. This level of integrity speaks volumes about their commitment to customer satisfaction. While this may sound like a sponsored post for Alfiltra, I assure you, it's purely my genuine satisfaction speaking. I wholeheartedly recommend the remarkable experience I've had with them.

Introduction is an online retailer specializing in water filtration systems for residential and commercial use. With a mission to provide clean and safe drinking water, offers a wide range of products designed to remove impurities and improve water quality. In this comprehensive review, we will explore various aspects of, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons


  • Extensive range of water filtration systems
  • High-quality products designed to remove impurities effectively
  • User-friendly website with easy navigation
  • Dedicated customer service team
  • Positive customer reviews
  • Regular promotions and discounts


  • Limited information on community involvement
  • Shipping costs may apply

User Experience provides a seamless user experience with its intuitive website layout and easy navigation. Users can easily browse through different categories and product listings to find the most suitable water filtration system for their needs. The website also offers helpful product descriptions and specifications, assisting customers in making informed purchase decisions. The checkout process is smooth, and customers can choose from various payment options, optimizing convenience.

Pricing and Value for Money offers competitive pricing for its water filtration systems, ensuring value for money. While the prices may vary depending on the specific product and its features, customers can rest assured that they are investing in high-quality filters that deliver clean and safe drinking water. The website occasionally features promotions and discounts, further enhancing the value for money.

Customer Service

The customer service team at is dedicated to providing exceptional support. Customers can reach out to them through various channels, including phone, email, or the website's contact form. The team is responsive, knowledgeable, and ready to assist with any inquiries, product recommendations, or concerns. This commitment to customer satisfaction greatly enhances the overall shopping experience.

Product Quality and Selection prides itself on offering high-quality water filtration systems from reputable brands. The products undergo rigorous testing to ensure their efficiency and reliability in removing impurities from water. The extensive selection caters to diverse needs, including under-sink filters, whole-house systems, and portable options. Customers can choose from different filtration technologies, such as activated carbon, reverse osmosis, and UV sterilization, providing options that suit specific requirements.

Website Usability

The website is designed for optimal usability, providing a seamless shopping experience. The clean and modern interface allows users to easily navigate through product categories, filter options, and accessories. The search functionality is robust, enabling users to quickly find their desired products. The website also features informative blog articles, further enhancing the overall user experience.

Returns and Exchanges has a clear and fair return and exchange policy. If customers are not satisfied with their purchased water filtration system, they can initiate a return within a specified timeframe. The products must be unused and in their original condition. strives to resolve any issues promptly, providing customers with peace of mind.

Promotions and Discounts regularly offers promotions and discounts to provide customers with cost-saving opportunities. These promotions may include discounted prices, buy-one-get-one offers, or free accessories with purchases. Customers are encouraged to visit the website frequently or sign up for the newsletter to stay updated on the latest deals and promotions.

Reputation has established a strong reputation in the water filtration industry. With its focus on delivering high-quality products and exceptional customer service, the company has gained the trust of many customers. Positive reviews and testimonials from satisfied customers further reinforce's reputation as a reliable source for water filtration solutions.

Payment Options offers various payment options to accommodate customer preferences. Customers can choose to pay by credit card, PayPal, or bank transfer, ensuring flexibility and convenience during the checkout process. The website implements secure payment gateways, prioritizing the safety of customer transactions.

Loyalty Programs

At present, does not offer a specific loyalty program. However, the company frequently rewards its customers through promotions, discounts, and exclusive offers, ensuring continued customer satisfaction and incentivizing repeat purchases.

Customer Reviews

Customer reviews play a crucial role in evaluating the quality and reliability of a product or service. has received overwhelmingly positive reviews from its customers, highlighting the effectiveness of their water filtration systems and the excellent customer service provided. These reviews serve as a testament to's commitment to customer satisfaction.

Community Involvement

While does not provide extensive information on its community involvement, the company is actively engaged in promoting clean and safe drinking water. By offering a wide range of effective water filtration systems, contributes to the well-being of communities by ensuring access to high-quality drinking water.

Shipping and Costs offers reliable shipping services to ensure timely delivery of orders. Shipping costs may apply and vary depending on the destination and the size of the order. Customers can view the estimated shipping costs during the checkout process before finalizing their purchase.

In conclusion, stands out as a reputable online retailer specializing in water filtration systems. With its wide range of high-quality products, user-friendly website, dedicated customer service, and positive customer reviews, consistently delivers on its mission to provide clean and safe drinking water. The company's competitive pricing, regular promotions, and commitment to customer satisfaction make it a compelling choice for those seeking reliable water filtration solutions. Whether it's for residential or commercial use, remains a trusted source for efficient water filtration systems.