Users Voice for Alibaba

9% users rated Terrible
1% users rated Poor
1% users rated Average
5% users rated Very Good
84% users rated Excellent
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Reviewed by on 01 Dec 2022

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Sep 2022 4.6 4.8 4.5 4.8 1 4.4
Oct 2022 4.1 4.2 4.7 4.3 1 4.6
Nov 2022 5 3.9 4.2 2.4 1 4.2
Dec 2022 4 5 5 5 5 5
Line Chart for Rating of peer stores

alibaba.com

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Detailed Alibaba Review by

Introduction

Alibaba is the world’s largest online marketplace, connecting buyers and suppliers in over 190 countries and regions. Jack Ma started the website in June 1999. It is headquartered in Yuhang District, China. The site offers various products, from apparel to electronics, and is a popular destination for online shoppers. Alibaba is an excellent resource for finding deals on quality products, but it’s essential to be aware of the risks involved in shopping online. This editorial review will look closely at Alibaba and some things you should know before shopping on the site.

Alibaba Standout Features

Some of the standout features that make Alibaba the go-to B2B marketplace include:
  1. Global Reach: With users from over 190 countries and regions, Alibaba offers a global platform for businesses to connect and trade.
  2. Extensive Product Range: With millions of products listed on the site, buyers are sure to find what they are looking for on Alibaba.
  3. Secure Transactions: Alibaba uses escrow services to protect buyers and suppliers during transactions, ensuring a safe and secure trading experience.
  4. Competitive Prices: With a vast selection of suppliers, buyers can get competitive prices on products and services on Alibaba.
  5. Verified Suppliers: Alibaba only lists verified suppliers with a good track record, which helps buyers find reliable suppliers.`

Alibaba Pros and Cons

                    PROS                           CONS
  Access to the global market        Quality control issues                         
  Cost-effective sourcing   Scams and frauds
  Variety of products   Time-consuming

Why Should you Use Alibaba?

If you are looking for a reliable and affordable way to source products from China, then Alibaba is an excellent option. There are many reasons why you should use Alibaba when sourcing products from China, including:
  1.  You can find trusted suppliers easily
  2.  There is a wide range of products available
  3. Prices are competitive
  4.  You can order small quantities
  5. Shipping is easy and efficient
  6.  There is 24/7 customer support available

Alibaba Website Performance

Alibaba is an excellent choice for businesses looking for a reliable B2B platform. The site has a wide range of products and services, and it is easy to find the right supplier. Alibaba also offers good value for money, with competitive prices and a convenient online ordering system. The site provides helpful information and advice to buyers. However, we did find that the customer service could be improved, as it can be challenging to get in touch with a representative. Overall, Alibaba is an excellent choice for businesses looking for a reliable B2B platform. The site has a wide range of products and services, and it is easy to find the right supplier. Alibaba also offers good value for money, with competitive prices and a convenient online ordering system.

Alibaba Ease of Use

Alibaba is a user-friendly website that makes it easy for buyers and sellers to connect with each other. The site offers a wide variety of products and services, making it easy to find what you are looking for. The search engine is effective, and the site's layout is user-friendly. You can also easily find contact information for sellers. Overall, Alibaba is an easy-to-use website that is well-organized and provides an excellent user experience.

Alibaba Pricing

Pricing on Alibaba is highly competitive, with many suppliers offering similar products at similar prices. This can make it challenging to choose the right supplier, but it also means finding fantastic deals. To get the best price possible, requesting quotes from several suppliers and comparing them side-by-side is essential. Pay attention to the total cost of ownership, not just the purchase price, as shipping costs and other fees can add up quickly. You can find a great deal on Alibaba with some research!

Alibaba Payment Terms

Alibaba is a website offering businesses a platform to connect with suppliers and manufacturers worldwide. Payment terms on Alibaba are flexible and can be negotiated between buyers and sellers. However, most transactions on the site are conducted using AliPay, a secure online payment system operated by Alibaba Group. AliPay protects buyers against fraud and allows escrow services to protect both parties.

Alibaba's Exceptional Customer Support

Alibaba offers many customer support options, including live chat, email, and phone support. They also have a comprehensive FAQ section on their website. Overall, they offer a good level of customer support. Their live chat option is available 24/7, and they usually respond to queries within a few minutes. Their email support is also very responsive, with most queries being answered within 24 hours. They also offer phone support during business hours (GMT+8), which is handy if you need to speak to someone directly. Their FAQ section is very comprehensive and covers a wide range of topics. It's worth checking out this section before contacting customer support, as you may be able to find the answer to your question here. Overall, Alibaba offers a good level of customer support. If you have any problems or questions, you should be able to get help from them relatively quickly.

Alibaba Return and Refund Policy

Alibaba is an excellent marketplace for finding products from China suppliers, but it's essential to understand the return and refund policy before making a purchase. You enter into a contract with the seller when you buy something on Alibaba. The seller is responsible for delivering the product as described, and you're responsible for paying the agreed-upon price. If there's a problem with the product or the transaction, you should try to resolve it directly with the seller. If you can't resolve with the seller, Alibaba has a dispute resolution process that can help. You can open a dispute within 15 days of receiving the product, and Alibaba will mediate between you and the seller to resolve it. If that doesn't work, you can escalate the dispute to Alibaba's arbitration team, who will decide whether you're entitled to a refund or other compensation from the seller. Generally, it's best to avoid buying products on Alibaba covered by a warranty or guarantee because it can be difficult to get sellers to honour those commitments. And remember, even if you get a refund or replacement product from the seller, you'll likely have to pay shipping costs again since most sellers only ship products once.

Alibaba User Reliability

Alibaba is an excellent platform for finding reliable suppliers for your business. The editorial team at Alibaba rates suppliers on several factors, including user feedback, buyer references, and transaction history. In terms of user reliability, the editorial team gives Alibaba high marks. The platform has a long history of connecting buyers and suppliers and has built a large base of satisfied users. Additionally, Alibaba takes measures to verify its users' identities and protect their privacy. Overall, the editorial team at Alibaba believes that a platform is an excellent option for businesses looking for reliable suppliers.

Alibaba Alternatives and Comparison

Here are just a few of the top Alibaba alternatives:
  1. Amazon Business: Amazon Business is an excellent option for businesses that want to reach a large audience of potential customers. With over 300 million active users, Amazon Business gives businesses of all sizes access to a massive customer base. Plus, with Amazon Prime shipping and other perks, it's easy to get your products in front of potential buyers quickly and easily.
  2.  eBay: eBay is another popular online marketplace that can be used for B2B trade. eBay has a vast selection of products available, making it easy to find what you're looking for, and the platform's user-friendly interface makes it simple to list and sell products.
  3.  Etsy: Etsy is an online marketplace focused on handmade and vintage items and art and craft supplies. Etsy is a good option for businesses that sell unique or hard-to-find products, as the platform has many buyers interested in these items.
  4. Rakuten: Rakuten is a Japanese e-commerce company that offers a marketplace for businesses to sell their products. Rakuten is similar to Amazon in that it offers a wide selection of products, making it easy for businesses to find what they're looking for.

Recent News

Zomato shareholder Alibaba to sell $193mn stake through a block trade

Zomato, an India-based food delivery and restaurant search startup, is in the news again. This time, it’s because Alibaba, one of its major shareholders, is looking to sell its $193 million stake in the company through a block trade. The deal will see Alibaba selling around 2.11% of its shareholding in Zomato. It currently owns a 9.99% stake in the company. Citigroup Global Markets Inc. is carrying out the sale as the sole bookrunner and lead manager for the transaction. This comes just weeks after Zomato completed a $660 million funding round, which saw Alibaba's Ant Financial participate with a $150 million investment. That deal valued Zomato at $3 billion. The latest move by Alibaba signals its intention to exit entirely from Zomato. It had first acquired a minority stake in the company back in February 2015, when it led a $627 million investment round that saw Zomato's valuation increase to $1 billion. This move has surprised many since Alibaba had been Zomato’s biggest cheerleader and investor up until now. But with the current state of the global economy, it makes sense that the Chinese tech giant would want to cash out while it can. For Zomato, this could mean big trouble. The company is already struggling to keep up with its rivals, Swiggy and Uber Eat, and this move by Alibaba will only worsen things. It remains to be seen how Zomato will respond to this latest development, but one thing is for sure: the fight for supremacy in the Indian food delivery market just got a lot tougher.

My Final Verdict

Alibaba is an excellent platform for businesses to find suppliers and manufacturers from all over the world. The website offers a wide variety of products and services, making it an ideal source for businesses of all sizes. However, there are a few things to remember when using Alibaba. First, it is essential to remember that not all suppliers on Alibaba are created equal. Many scammers and fraudulent suppliers are on the website, so you must do your due diligence before selecting a supplier. It is also important to remember that prices on Alibaba are not always accurate, so confirm pricing with the supplier before placing an order. Overall, Alibaba is an excellent resource for businesses looking for suppliers and manufacturers from around the globe. Just be sure to exercise caution when using the website, and you will be sure to find the best supplier for your needs.

Alibaba Review Video

Step by Step Shopping and Saving Guide for Alibaba

Shopping and Saving Guide for alibaba.com

  1. Browse products: Browse alibaba.com's vast product catalog to find the right item for your needs.
  2. Find the product you need: Find the product you need on alibaba.com and select it from the product catalog.
  3. Add the product to your shopping cart: Add the product to your shopping cart and proceed to checkout.

Frequently Asked Questions (FAQS)

  • How to Redeem alibaba.com Coupons Online?

    There is no minimum order value required to redeem a Coupon Code Online. AskmeOffers has 1 Verified & Working Coupon Codes for alibaba.com which can be used directly on the checkout page.

  • How much can I save at alibaba.com?

    In the last 90 days, AskmeOffers users have saved an average of 20% to 70% on their purchase made at alibaba.com using exclusive Coupon Codes provided by Askmeoffers. All the Coupons published at AskmeOffers are Verified Manually daily.

  • How to find the best deal on alibaba.com?

    You can manually copy and try all available coupons to find the one with the best discount, or you can also look at the discount percentage mentioned on Coupon Codes listed at Askmeoffers, which will help you to choose the best Coupon Code.

  • Does AskmeOffers have any working coupons right now for alibaba.com Store?

    Currently, we have 1 Coupons & Offers for alibaba.com, Editorial team at AskmeOffers manually verify every coupons for alibaba.com on daily basis to make to make sure you save maximum on every purchase made at alibaba.com. On Average user of AskmeOffers has successfully found savings 198,965 times by using these active coupons.

  • How Can I Get alibaba.com Coupons Codes for Free?

    Coupons listed here at AskmeOffers for alibaba.com are totally Free to use and can be redeemed online directly during shopping at alibaba.com.

Recommended by 17851+ verified customers on Trustpilot

'Very Good'
Based on 17851 reviews

Alibaba Recent User Reviews

User Rating

5 stars

350

4 stars

43

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Reviewer Name: MargotShop

Review Submission Date: 2022-11-30

Review Title: The seller is top notch!
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Review Description: The seller is top notch!I recommend this seller to all.I would like to thank Arthur for taking care of my order and for the fast delivery.

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Reviewer Name: Søren

Review Submission Date: 2022-11-30

Review Title: helpless customer service
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Review Description: helpless customer service, when people got scammed. stay away from this platform if you dont want to lose your money.

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Reviewer Name: Howard Creps

Review Submission Date: 2022-11-30

Review Title: I feel the supplier was honest about…
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Review Description: I feel the supplier was honest about shipping costs and did not make a profit there. Watch out because some will jack up ship price.I received the items I paid for. The quality was slightly under what I might have expected but all in all I am ok with everything.The supplier also gave me a discount on my next order since I was slightly unhappy.

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Reviewer Name: Atiq Ur Rehman

Review Submission Date: 2022-11-29

Review Title: Quality goods & Great Team
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Review Description: The product quality was excellent, the team was supportive and professional, and everything went smoothly. The company's overall performance is commendable.

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Reviewer Name: J Friz

Review Submission Date: 2022-11-29

Review Title: Easy to use interface
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Review Description: Easy to use interface. Accuracy of information and communication with my vendor made the experience very satisfying. Will definitely use Alibaba.com again.

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Reviewer Name: hiro fantaseadiver

Review Submission Date: 2022-11-29

Review Title: Negotiations up to the conclusion of…Good product, quick response and accurate shipment
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Review Description: Negotiations up to the conclusion of business negotiations are speedy.Shipping costs to Japan are competitive and fast compared to other companies.

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Reviewer Name: Roger Pinette

Review Submission Date: 2022-11-29

Review Title: It is hard to buy from Alibaba because not all suppliers are honest. When you find a good one stay with them.…
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Review Description: It is hard to buy from Alibaba because not all manufacturers are advertise their product honestly.Alibaba is good to deal with but tread carefully.

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Reviewer Name: Angela Mogensen

Review Submission Date: 2022-11-28

Review Title: Great Customer Service
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Review Description: Great Customer Service. Customs delays order, so ordering early or with plenty of time is required. Plates / Chargers were exactly as I ordered and were packaged well.

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Reviewer Name: Laura Sequeira

Review Submission Date: 2022-11-28

Review Title: Great Supplier Service
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Review Description: Great Supplier Service, and excellent products! Very professional, I´m very satisfied. For sure we will continue buying the products of this company

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Reviewer Name: Rs

Review Submission Date: 2022-11-28

Review Title: top service,
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Review Description: top service,Top contact!I have ordered goods from Yiwu Fashion several times, and I must say that the service is first class.Goods arrive as described, quality is impeccable!

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