Users Voice for Aliceandolivia

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Aliceandolivia Overall rating
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Review article published on: 30 Dec 2019

Last updated by on 05 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 2 5 5
Jan 2023 5 2.6 3.3 5 4.1 1.7
Feb 2023 5 5 5 1 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Aliceandolivia Review by


Alice + Olivia is a contemporary fashion brand owned and founded by Stacey Bendet. Their website,, offers a wide range of clothing and accessories for women of all ages. The website is easy to use and provides a smooth user experience.

Pros and Cons

Pros: - Extensive selection of clothing and accessories - User-friendly website - Free shipping on all orders within the US - The option for easy returns and exchanges - Good reviews and reputation Cons: - Pricing is on the higher side - Limited size range for some items - No loyalty program or rewards system

User Experience has a clean online store design with clear product descriptions and high-resolution images. The ‘Filter’ feature on the website allows customers to filter their search results by various categories, such as size, color, and price range. The ‘Lookbook’ page is also an excellent feature for customers, providing inspiration for wardrobe styling.

Pricing and Value for Money

The pricing on is slightly higher than some other fashion brands, but the quality of products justifies the price. For the value of money,'s trendy designs, high-end materials, and excellent craftsmanship make it worth the investment.


Some alternative fashion brands to Alice + Olivia include: - Kate Spade - Tory Burch - Rebecca Taylor - Rachel Zoe

Customer Service provides a dedicated customer service team available through live chat, phone, or email. They also offer easy returns and exchanges, making customer service a top priority.

Product Quality and Selection

The quality of the products sold on is exceptional. They use high-end materials and excellent craftsmanship, resulting in top-quality products. The selection includes dresses, tops, skirts, jackets, pants, shoes, and accessories, making it a one-stop-shop for any fashion needs.

Website Usability has a user-friendly online store design with clear product descriptions, high-resolution images, and easy navigation. The categories and subcategories are well organized, helping customers quickly find what they are looking for.

Returns and Exchanges offers hassle-free returns and exchanges on products within 30 days of purchase. Customers can either return items in-store or via mail with the provided label. They will provide a full refund or exchange the item for a different size or color.

Promotions and Discounts offers various promotions and discounts throughout the year, including summer sales, holiday sales, and Black Friday sales. They also provide a 15% discount for the first purchase for new customers who sign up for their newsletter.


Alice + Olivia is a highly respected fashion brand with an excellent reputation for providing high-quality products and excellent customer service.

Payment Options accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. They also accept payments through PayPal and Apple Pay.

Loyalty Programs

Unfortunately, does not have a loyalty program or rewards system.

Customer Reviews has excellent customer reviews, with customers praising the quality of the products and outstanding customer service.

Community Involvement

Alice + Olivia is involved in various charitable organizations, including Big Brothers Big Sisters of New York City, Baby Buggy, and the CFDA’s Fashion Targets Breast Cancer initiative.

Shipping and Costs offers free shipping on all orders within the US. International shipping is also available for a flat rate of $10. Shipping costs for expedited shipping will depend on the products and destination.