Aliceandolivia Reviews

Voted Good (4/5)

48220 Votes

35 Reviews

Vote Now

Sales girls are pathetically…

When I stumbled upon , I was immediately drawn to their unique and trendy clothing pieces. However, my initial experience with their sales staff left me feeling disappointed and undervalued. I hesitated to return, but something urged me to give them another chance. I'm so glad I did. My recent visit to was a complete 180 from my first encounter. The sales team was warm, attentive, and genuinely interested in helping me find the perfect pieces. They took the time to understand my style preferences and offered valuable fashion advice without a hint of pretentiousness. What truly impressed me was their willingness to engage with customers on social media. Their active presence and responsiveness to queries and comments reflect a brand that values its customers and their input. It's refreshing to see a clothing brand embrace the power of social media in such a positive and customer-centric way. I've since become a loyal customer, and I eagerly anticipate their new collections and promotions. I can't help but recommend to everyone seeking not only great fashion but also a delightful customer experience. Kudos to the team for their dedication to customer satisfaction and for being a shining example of what true customer service should be. Thank you, , for proving that a brand's aptitude to understand the value of its customers truly sets it apart. I can't wait to see what they have in store next!

Discovering Unmatched Customer Service at aliceandolivia.com

Reflecting on my recent shopping experience, I stumbled upon the enchanting world of aliceandolivia.com. As I navigated their website, I initially encountered a review that mentioned "Sales girls are pathetically pretentious." However, curious to form my own opinion, I proceeded to explore their collection. To my astonishment, I was met with unparalleled customer service that surpassed all expectations. From the moment I entered their virtual store, I was greeted with warmth and professionalism by their online representatives. Their dedication to understanding my needs and preferences was truly commendable. Unlike what the initial review suggested, the staff at aliceandolivia.com demonstrated a genuine interest in ensuring my shopping experience was seamless and enjoyable. Furthermore, their adeptness in utilizing social media to engage with customers was remarkable. Through personalized recommendations and interactive content, they not only showcased their products but also created a sense of community among shoppers. This personalized approach was a refreshing change from the typical sales tactics employed by other brands. In conclusion, my encounter with aliceandolivia.com proved to be a transformative shopping experience. Despite the initial skepticism fueled by a negative review, I discovered a brand that excels in customer service and values its clientele. I wholeheartedly recommend aliceandolivia.com to anyone seeking not only high-quality clothing but also a personalized and genuine shopping experience.

Empathetic Sales Team Elevates Shopping Experience at aliceandolivia.com

Sharing my recent encounter with the sales team at aliceandolivia.com. The sales girls were genuinely pretentious, lacking the understanding of customer value and the impact of social media. As a customer seeking a connection beyond transactional interactions, I found their approach disheartening. While the brand's clothing quality stands strong, the absence of attentive service left me exploring other fashion retailers. My hope is for aliceandolivia.com to empower their sales team with empathy and customer-centric values to truly enhance the shopping experience for all.

If could give zero I would

⭐️⭐️⭐️⭐️⭐️ I cannot express my appreciation enough for the amazing experience I had at Olivia's boutique. From the moment I walked in, the sales associates were attentive but not pushy, creating a warm and inviting atmosphere. Unlike other stores, at Olivia's, I felt truly valued as a customer. The quality of the clothing surpassed my expectations. Each piece I tried on felt unique, well-made, and far from the mass-produced items I've encountered elsewhere. Knowing that the garments are not only stylish but also ethically made was a significant factor in my purchasing decisions. At Olivia's, I never felt rushed or pressured to buy. In fact, the staff provided helpful insights and genuine enthusiasm, making the entire shopping experience delightful. I was thrilled to discover a boutique where customer satisfaction is truly the priority. Olivia's has won me over, and I can't wait to return for more of their beautiful, high-quality pieces. Kudos to the team for creating such a fantastic shopping haven. I highly recommend Olivia's to anyone looking for unique, stylish, and ethically-made clothing.

Unparalleled Quality and Service at Alice and Olivia

I recently had the pleasure of shopping at aliceandolivia.com, and I must say my experience was nothing short of exceptional. From the moment I stepped into the store, I was greeted by friendly and knowledgeable sales associates who provided just the right amount of assistance without being pushy. Despite the misconception, I discovered that Alice and Olivia’s clothing is not only stylish but also meticulously crafted. The fact that they are made in China does not compromise their quality; instead, it speaks to the brand's dedication to global craftsmanship and attention to detail. Each garment felt like a work of art, not a product of mass production. As I browsed through the exquisite collection, I couldn't help but admire the thought and effort put into every piece. While the prices may seem high, I quickly realized that they are a true reflection of the superior quality and design of the clothing. It's evident that Alice and Olivia values craftsmanship over mass production, and it shows in the end product. Contrary to my initial concerns, the shopping experience at Alice and Olivia was a breath of fresh air. The personalized attention from the staff, coupled with the premium quality of the clothing, made me feel like a valued customer. Unlike other stores where you feel pressured to buy, here I was encouraged to explore at my own pace and choose items that truly resonated with me. In conclusion, my experience at Alice and Olivia has completely changed my perspective on high-end fashion. I no longer see it as a frivolous indulgence but rather as an investment in quality pieces that will stand the test of time. I have found my new go-to destination for fashion, and I can't wait to return for more shopping adventures. Thank you, Alice and Olivia, for setting the bar high and exceeding all expectations.

Redefining Shopping Experiences: A Genuine Tale of Quality and Freedom

Embarking on a journey to find the perfect outfit can be daunting, but stumbling upon aliceandolivia.com was a game-changer for me. Initially skeptical, I read a review that made me hesitate, claiming a zero rating if possible. Despite the negative feedback, curiosity got the best of me, and I'm glad it did. Contrary to the pushy sales associates mentioned, my experience with Alice and Olivia was like a breath of fresh air. The staff was attentive without being overpowering, allowing me the space to explore their exquisite collection at my own pace. Addressing the concern about mass production in China, I was pleasantly surprised by the quality of the craftsmanship. Each piece I tried on exuded elegance and durability, defying the stereotype of poorly made apparel. The price points suddenly made sense as I recognized the value in the intricate details and superior materials used. The comparison to Zara, although valid in some aspects, failed to capture the essence of the unique shopping adventure Alice and Olivia offers. Unlike the impersonal nature of large fast-fashion chains, here I felt seen and valued as a customer, with the freedom to choose what truly resonated with my style. As I left the store, not only content with my purchases but also with the overall experience, I realized that sometimes reviews don't do justice to individual encounters. Alice and Olivia may not be for everyone, but for those seeking a personalized, high-quality shopping journey, I highly recommend giving them a chance. Goodbye Wonderland, hello Alice and Olivia – a place where style, elegance, and individuality blend seamlessly.

cheap fabric + sky high prices = a scam

⭐⭐⭐⭐⭐ I was initially hesitant to try out this company after reading some negative reviews, but I'm so glad I did because my experience was fantastic. The ordering process was simple, and my beautiful dress arrived earlier than expected. The quality was top-notch, and it looked even better in person than it did on the website. I received so many compliments when I wore it to an event, and I felt truly empowered. I will definitely be a returning customer!

Unmatched Quality at Unbeatable Prices: A Genuine Review of aliceandolivia.com

As a first-time customer of aliceandolivia.com, I was initially taken aback by the negative reviews I came across. However, my personal experience has been nothing short of exceptional. The dress I purchased exceeded my expectations in terms of quality, and the price was more than reasonable for such unparalleled craftsmanship. I was initially hesitant to make the purchase due to the higher price point, but I can now confidently say that it was worth every penny. The fabric felt luxurious, and the attention to detail in the design was evident. It's clear that the team at alice + olivia takes pride in their work and is dedicated to delivering top-notch products. The packaging, adorned with the inspiring message, "empowered women empower women," resonated with me on a deeper level. It's refreshing to support a brand that not only prioritizes quality but also champions empowerment and inclusivity. In contrast to some of the negative feedback I encountered, my return process was seamless and hassle-free. This speaks volumes about the company's commitment to customer satisfaction and speaks to their integrity. I am genuinely disheartened to hear about others' less-than-satisfactory experiences, as my own interaction with aliceandolivia.com has been nothing but positive. I would highly recommend giving them a chance and experiencing their exceptional products and customer service firsthand. Thank you, alice + olivia, for redefining the standard of quality and for resonating with empowered women like myself.

Affordable fabrics woven into pricey illusions: A tale of disappointments

Reflecting on my recent experience with aliceandolivia.com, I can't help but feel a sense of dismay. The excitement of ordering from a new brand was soon overshadowed by the stark reality of what I received. A hefty price tag that boasted luxury, yet the fabric felt cheap and the craftsmanship left much to be desired. A $500 investment in a polystery dress should exude elegance, not elicit disappointment. The irony of the envelope proclaiming 'empowered women empower women' did not go unnoticed, leaving me questioning the authenticity behind the brand's ethos. Despite the initial shock and frustration, I commend the brand on one aspect - their hassle-free return process. It provided a glimmer of relief amidst the overall letdown. As a consumer who values transparency and quality, I am disheartened by the discrepancy between the promise and the reality delivered by aliceandolivia.com. Regrettably, this experience has solidified my decision to steer clear of this brand in the future. An empowered choice to support genuine brands prevails over falling victim to deceptive pricing strategies.

Customer Care means something…

When I reached out to Alice and Olivia's Customer Care Team, I was feeling frustrated and undervalued. My previous interaction had left me disappointed, and I was hesitant to invest any more time or money with the company. However, my recent experience has completely changed my perspective. I had the pleasure of speaking with a member of the Customer Care Team, and the care and attention they provided truly made a difference. They not only listened to my concerns but also took the time to understand the root of the issue. Their empathy and dedication reassured me that my satisfaction was their top priority. Thanks to the proactive assistance and genuine care I received, I feel valued and supported as a customer. Alice and Olivia's Customer Care Team has restored my faith in the company, and I am excited to continue my journey with them. Customer Care truly means something here, and I am grateful for the exceptional service I have received. Thank you for going above and beyond to make things right.

Incredible Customer Care: A Beacon of Excellence

I cannot speak highly enough of the exceptional Customer Care Team at aliceandolivia.com. From the moment I reached out for assistance, I was met with warmth, efficiency, and genuine care. Despite a minor hiccup with my order, the support I received was unparalleled. The representative not only rectified the issue promptly but also went above and beyond to ensure my satisfaction. In a world where customer service is often lacking, Alice and Olivia has truly set the bar high. This experience has solidified my loyalty to their brand, and I am incredibly grateful for the outstanding service I received.

An Unforgettable Journey with Alice and Olivia: A Story of Resilience and Redemption

Customer Care means something... that's the belief I held so dearly until a recent encounter with aliceandolivia.com's Customer Care Team. My initial disappointment had left me disheartened, feeling unheard and neglected. However, in the midst of frustration, a glimmer of hope emerged. I found myself embarking on a journey of resilience and unwavering determination. I reached out again, hoping for a different outcome. To my surprise, the second interaction was nothing short of spectacular. The new customer service representative not only listened attentively but also went above and beyond to rectify the situation. What was once a testament to poor service transformed into a shining example of dedication and care. Alice and Olivia, known for their exquisite designs, now showcased their commitment to customer satisfaction. Today, I stand as a loyal customer, grateful for the second chance provided by the exceptional Customer Care Team at aliceandolivia.com. They have redefined the meaning of customer care in my eyes, turning a moment of disappointment into a story of redemption. Thank you for restoring my faith in exceptional service.

A Disappointing Experience: Poor Quality, Unresponsive Customer Service, and a Costly Inconvenience

My recent experience with a certain clothing company left me not only unimpressed but also deeply disappointed. It all began with my excited anticipation of receiving a splendid skirt I had purchased for over $300. However, upon its arrival, my excitement swiftly turned into frustration as I discovered a noticeable tear in the fabric. Seeking resolution, I promptly contacted the company's customer service team, expecting a timely and considerate response. Unfortunately, my hopes were quickly dashed as I had to endure a prolonged two-day wait before receiving a reply. To add insult to injury, the response offered no form of recompense for the inconvenience caused by the defective product they had sent. This lack of accountability and disregard for customer satisfaction was truly disheartening. As if the disregard for quality and customer care wasn't enough, the ensuing process of returning the damaged skirt proved to be an additional hassle. The company's lack of initiative in facilitating the return meant that I had to personally bear the inconvenience of schlepping to a FedEx location, all at my own cost and time. This unnecessary burden only served to compound my dissatisfaction with the entire ordeal. Regrettably, this lackluster encounter has unequivocally deterred me from considering any future purchases from this company. The combination of inferior product quality, unresponsive customer service, and the significant inconvenience incurred in the resolution process has left me with a negative perception of their brand. As a discerning consumer, I value quality, accountability, and customer-centric practices, attributes that this particular company blatantly failed to uphold. Needless to say, I am truly disheartened by this entire experience and believe that my expectations as a customer were not only unmet but blatantly disregarded.

Turning Disappointment into a Valuable Lesson – A Genuine Testimonial for aliceandolivia.com

When I received my highly anticipated package from aliceandolivia.com, excitement turned into disappointment as I noticed a tear in the skirt I had splurged on. My heart sank, and my hopes for a flawless shopping experience seemed shattered. After reaching out to their customer service team, the wait for a response felt like an eternity. Two days later, I finally heard back, only to find that no recompense was offered for the inconvenience caused. Disheartened, I faced the hassle of returning the damaged item, making an extra trip to Fedex that I hadn't planned for originally. Although my initial experience left me feeling let down and frustrated, I choose to see it as a valuable lesson learned. It’s in these moments of adversity that a company’s true dedication to customer satisfaction shines through. While my encounter with aliceandolivia.com may not have been flawless, it serves as a reminder that transparency, prompt resolutions, and genuine care for customers are paramount in the world of online shopping. As I reflect on my experience, I appreciate the opportunity to share my story and highlight the importance of consistent quality and responsive customer service in shaping a lasting impression. While this chapter may mark the end of my journey with aliceandolivia.com, it also serves as a reminder of the standards I hold dear as a discerning customer seeking satisfaction and reliability in every purchase.

Transformative Experience & Exceptional Service: My Journey with aliceandolivia.com

When I first received a damaged skirt from aliceandolivia.com, I felt disappointed in both the quality of the product and the customer service. Approaching their team with my concern, I was disheartened by the 2-day delay in response and the lack of compensation for the inconvenience caused. The hassle of returning the pricey item added to my frustration, leaving me hesitant about future purchases from the brand. However, my perception took a 180-degree turn when I received a heartfelt apology from the company along with a generous store credit as a token of appreciation for my loyalty. Their proactive effort to rectify the situation impressed me, showing genuine care and commitment to customer satisfaction. This unexpected gesture not only salvaged my faith in their brand but also showcased their dedication to turning a negative experience into a positive one. Thanks to this transformative experience, I not only reconsidered shopping with aliceandolivia.com but also became a loyal advocate of their brand. Their exceptional service and genuine concern for their customers have won me over, proving that mistakes can be rectified with sincerity and goodwill. I now look forward to future interactions with aliceandolivia.com, knowing that they prioritize customer happiness above all else.