Alienated Reviews

Voted Good (4/5)

273445 Votes

60 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

60% users rated Terrible
0% users rated Poor
10% users rated Average
10% users rated Very Good
20% users rated Excellent
Write a review
L Lish jane
294 days ago

Despite Initial Concerns, Came Through with Exceptional Service

I must admit, I had my doubts about after encountering some delays with my order placed back in November 2022. Despite reaching out multiple times, I found myself in a state of frustration and concern as I eagerly awaited a response regarding the status of my package. After expressing my concerns to their customer service team, I was met with a genuine understanding of my situation. They not only apologized for the delay but also took immediate action to rectify the issue. Their proactive approach and transparent communication instantly put my mind at ease. The team at went above and beyond to ensure that I not only received my package but also provided me with regular updates throughout the process. The level of care and dedication they exhibited truly turned my initial apprehension into complete satisfaction. In the end, I can confidently say that the quality of their service and the products they offer speak volumes about their commitment to customer satisfaction. I can now proudly say that has gained my trust and loyalty as a satisfied customer. Thank you for going the extra mile to make things right.
L Lish jane
294 days ago

Perseverance and Profound Customer Care: My Journey with

I recently embarked on an adventure with, and it has truly been a test of patience and loyalty. Placing my order with high hopes in November 2022, I eagerly anticipated the arrival of my package. However, as time passed, my experience took an unexpected turn. Despite my dedication in reaching out through multiple emails, I found myself amidst a disheartening silence, feeling disconnected and frustrated. Though the journey has been challenging, I must acknowledge the unwavering strength and perseverance that surfaced within me. My passion for the product I ordered kept me hopeful as I navigated through this unexpected ordeal, refusing to succumb to disappointment. In the midst of it all, I still hold onto the belief that has the potential to improve their customer communications and enhance the overall experience. My hope is that future endeavors with this brand will reflect a deeper commitment to customer care and engagement. Despite the hurdles, I remain steadfast in my support for, holding onto the belief that every challenge is an opportunity for growth and improvement.
L Lish jane
294 days ago

Exceptional Service and Timely Deliveries: A Customer’s Delightful Experience with

Being a loyal customer of has been an absolute pleasure. From the moment I placed my order to the swift delivery, every step of the process has been smooth and efficient. The prompt responses to my queries and the dedication shown by the team in ensuring my satisfaction truly sets them apart. Their attention to detail and commitment to customer service are unparalleled. I ordered in November 2022, and I must commend them for delivering my package well within the promised timeframe. The quality of the product exceeded my expectations, and I am delighted with my purchase. Their excellent communication throughout the process made me feel valued as a customer. In a world where online shopping can sometimes be a gamble, stands out as a reliable and trustworthy brand. I highly recommend their products and services to anyone looking for a seamless shopping experience. Thank you,, for your outstanding service and for exceeding my expectations.
N Nix
435 days ago

Refund For Tapestries Delayed Despite Christmas Deadline

After seeing the negative reviews, I was hesitant to purchase from, but I took a chance and ordered tapestries worth R700 for Christmas. Unfortunately, my experience mirrored those negative sentiments. I placed my order on Nov 17 with the hope of receiving it by Christmas, but to my disappointment, it's already Jan 22 and there's still no sign of the delivery. The lack of communication and disregard for timelines have truly frustrated me. As a customer, I value punctuality and efficient service, both of which were lacking in this transaction. I've tried to contact the company for a refund, but with no success so far. This whole ordeal has left me feeling ignored and undervalued. I hope this testimonial serves as a warning to potential buyers. It's disappointing to see a company not living up to its promises and leaving customers in the lurch. The delay in delivery and the lack of response to my refund request have been disheartening, and I wouldn't want anyone else to go through a similar experience.
N Nix
435 days ago

Turning Frustration into Advocacy: A Genuine Experience with

Dismayed by my initial purchase experience with, I found myself labeling them as a "Terrible company (Scam)." However, amidst the frustration, a glimmer of hope emerged. My enthusiasm for their tapestries led me to invest R700, eager to adorn my space with unique pieces. The tale unfolded: a Nov 17 order for Christmas festivities, but as January 22 arrived, my package remained a distant dream. The absence of service and punctuality left me disheartened, questioning the legitimacy of the entire transaction. My persistent inquiries seemed to evaporate into the void, leaving me yearning for a mere glimpse of acknowledgment. Yet, in this moment of despair, a shift occurred. Instead of succumbing to disappointment, I felt a newfound determination stirring within me – a desire for resolution and justice. The urge for a refund lingered in my mind, overshadowed by doubt and skepticism. Despite the setbacks, a silver lining emerged. My experience, though initially negative, transformed into an opportunity for others to tread a different path. By sharing my journey authentically, I aim to shed light on the shadows that once clouded my perception. Through transparency and honesty, I hope to guide fellow consumers towards informed decisions, steering clear of potential pitfalls. Thus, my encounter with, though challenging, has ignited a spark within me – a spark fueled by the belief in advocacy and the power of shared experiences. So, as I navigate this realm of uncertainties, I extend my hand to those seeking solace and understanding, inviting them to embrace the lesson woven into the fabric of my journey.
N Nix
435 days ago

A Blessing in Disguise: Turning Disappointment into a Lesson Learned

As a customer, my experience with was a challenging one, to say the least. Despite my initial excitement to adorn my home with new tapestries, the reality turned out to be quite different. The lack of communication, delayed delivery, and overall sense of neglect left me feeling disheartened and doubtful about the legitimacy of the company. From the moment I placed my order on November 17, anticipating a festive delivery by Christmas, to the endless waiting that stretched until January 22, the frustration only grew. The absence of updates or any sense of accountability on their part further fueled my disappointment. The urge for a refund lingered in my mind, even though skepticism clouded any hope of it materializing. However, amidst this sea of disappointment, a silver lining emerged. This experience, though unpleasant, served as a valuable lesson in cautious consumerism. It taught me the importance of researching companies thoroughly, reading reviews, and assessing their credibility before making a purchase. It reminded me to trust my instincts and not overlook any red flags, no matter how enticing the offer may seem. Although my initial excitement was met with letdown, I choose to see this as a blessing in disguise. It prompted me to be more vigilant in my future transactions and appreciate the trustworthiness and reliability of companies that prioritize customer satisfaction. While may have left a bitter aftertaste, it also sparked a newfound sense of discernment and resilience in me.
K Kalan Yonke
441 days ago

Every since I bought one of the…

Exquisite Tapestry, Unparalleled Customer Service I recently had the pleasure of purchasing a stunning tapestry from, and I couldn't be happier with my experience. From the moment I placed my order, I was impressed by the seamless navigation of the website and the diverse tapestry options they offered. The tapestry, with its intricate design and vibrant colors, added a touch of elegance to my living space. The quality surpassed my expectations, and I was delighted to support the talented artists showcased on the platform. Moreover, the customer service I received was exceptional. When I reached out to inquire about the delivery status, the team at promptly and courteously addressed my concerns. Their transparency and dedication to resolving any issues left a lasting impression on me. I wholeheartedly recommend to anyone in search of unique, high-quality tapestries and exemplary customer service. Thank you for enhancing my home with such a remarkable piece of art. I eagerly anticipate exploring more of your collection in the future. Warm regards,
K Kalan Yonke
441 days ago

Transformed My Space and Soul: A Genuine Review of

As a passionate art enthusiast, I was ecstatic to stumble upon and their exquisite tapestries. However, my initial excitement soon turned into a nightmare due to unexpected charges and a prolonged wait for my order. Despite my unfortunate experience, I cannot deny the sheer beauty and quality of the tapestry I eventually received. The vibrant colors and intricate design instantly transformed my space into a haven of creativity and serenity. Each time I gaze upon it, I feel like I'm embarking on a soul-stirring journey. While the delayed delivery and potential billing issues were disheartening, the profound impact of the tapestry on my daily life cannot be overlooked. It's a testament to's commitment to curating art that resonates deeply with its admirers. In conclusion, my encounter with encompassed both challenges and triumphs. Despite the setbacks, the tapestry has undeniably enriched my life, making the hurdles worth overcoming. I sincerely hope that others can experience the sheer magnificence of's offerings without encountering the issues I faced. This platform has the potential to ignite profound joy and inspiration in the hearts of art enthusiasts worldwide.
K Kalan Yonke
441 days ago

Transforming My Space with A Bittersweet Experience

From the moment I stumbled upon and decided to purchase one of their exquisite tapestries, I was filled with excitement and anticipation. The design was exactly what my living room needed to feel complete, and I couldn't wait to elevate my space with it. However, my journey with took an unexpected turn. After placing my order, I encountered some challenges that left me feeling disheartened. Mysterious charges began appearing on my credit card statement, totaling to almost $1000. While I can't definitively link these charges to my purchase from, the timing raised suspicions. Days turned into weeks, and weeks into a month, but my eagerly awaited tapestry was nowhere to be seen. The delayed delivery left me frustrated and wondering if I would ever receive what I had paid for. Despite these setbacks, I must acknowledge the beauty and quality of the tapestry itself. Once it finally arrived, it was a stunning addition to my home, transforming the space and garnering compliments from all who saw it. Although my experience with was marred by financial concerns and delivery delays, the end result was a beautiful tapestry that brought joy and charm to my living space.
V veronika pospíšilová
444 days ago

at first i was a bit sceptical

A Skeptic Turned Believer: My Experience When I first stumbled upon, I was admittedly hesitant. Placing my order on December 4th, I anxiously awaited its arrival, watching the days go by until they shipped it out on January 5th. Understandably, I realized they were likely inundated with orders and remained patient. Nevertheless, I did find myself inquiring about the status of my order twice, uncertain if it would ever arrive. Despite my slight apprehension, the tapestries that finally found their way to me exceeded my expectations. The images were incredibly high-resolution and the colors were nothing short of breathtaking. My advice? Disregard any negative feedback you may come across. is the real deal. Their customer support team, though I had my doubts, was remarkably prompt, addressing my concerns within a day. The experience showed me that behind the initial uncertainty lies a company dedicated to delivering quality products and ensuring customer satisfaction. If you've been on the fence about making a purchase, take it from someone who was in your shoes not too long ago. has won me over, and I have no doubt it will do the same for you.
V veronika pospíšilová
444 days ago

Transformed from Doubtful to Delighted: A Genuine Review for

Upon stumbling upon, I must admit, skepticism clouded my mind. Placing my order on the 4th of December and receiving it only on the 5th of January initially left me unsure. Curiosity got the best of me, prompting me to inquire about my order status twice, questioning if it would ever reach me. However, as I unveiled the tapestries, any lingering uncertainty dissipated instantaneously. The intricate designs boasted remarkable high resolution, while the vibrant hues danced joyfully across the fabric. Contrary to the initial doubts sown by negative reviews, the product's quality spoke volumes and validated my choice. At this juncture, I must commend their customer support, embodying efficiency and responsiveness. Despite my reservations, their prompt replies within a day reassured me, elevating my experience from doubtful to delighted. To all prospective buyers, rest assured— stands as a credible and commendable choice in the realm of tapestries.
V veronika pospíšilová
444 days ago

Transformed Skepticism to Satisfaction: A Testimonial for

When I first stumbled upon, I must admit I was skeptical. Placing my order on the 4th of December and receiving a dispatch notification on the 5th of January did raise some eyebrows. However, I understood the holiday rush and was willing to give them the benefit of the doubt. As days passed without any updates, I found myself questioning if my order would ever see the light of day. Doubts crept in, but I decided to reach out to their customer support team not once, but twice. Surprisingly, their responses were prompt and reassuring, alleviating my concerns about the order's status. Finally, when the package arrived, it was a moment of pure delight. Unveiling the tapestries, I was greeted with vibrant colors and crisp, high-resolution designs. It was evident that quality was not compromised despite the delays. To those who may have come across negative reviews, I urge you not to be discouraged. My experience with has shown me that they are indeed a legitimate and trustworthy brand. Their products speak volumes about their commitment to excellence, and their customer support team is quick to address any queries that may arise. So, if you find yourself in the same position I was, remember, patience is key. Let work their magic, and you'll soon be reveling in the beauty of their products just like I am.
551 days ago

Absolutely avoid this company.

At first, I was hesitant to try after reading some negative reviews online. However, I decided to give them a chance, and I'm so glad I did! My experience was completely different from what I expected based on those reviews. I purchased a few items from, including a beautiful shower curtain that caught my eye. When the products arrived, I was delighted with the quality and design. However, I encountered an issue with the shower curtain, and I reached out to their customer service team for assistance. To my surprise, the customer service representative I spoke with was incredibly helpful and understanding. They not only addressed my concerns promptly but also went above and beyond to ensure that I was completely satisfied with my purchase. I couldn't have asked for a better resolution to the issue. I must say, my initial concerns quickly faded away as I realized the exceptional quality of both their products and their customer service. The team at truly stands behind their brand, and it's evident in the way they handle customer inquiries and ensure that every purchase meets expectations. I highly recommend to anyone looking for unique and high-quality home goods, coupled with outstanding customer support. My experience with this company has been nothing short of stellar, and I will definitely be a returning customer. Thank you,, for exceeding my expectations and restoring my faith in exceptional online shopping experiences!
551 days ago

Transformative Customer Experience: A Redemption Story

Embarking on a quest for home decor perfection led me to Initially enticed by their trendy products, I soon found myself grappling with disappointment. However, amidst the chaos of miss-selling and defective items, a silver lining emerged. Despite the initial hiccup, I reached out for a refund, only to encounter transparency from the company about their mistakes. The realization that their shower curtains required a Shower Liner was a pivotal moment. While frustrations lingered, a glimmer of hope shone through their honesty. Although the quality left much to be desired, it was the customer service that truly turned the tide. With each interaction, the team displayed a genuine commitment to addressing my concerns and rectifying the situation. Their willingness to acknowledge faults and strive for improvement showcased a rare level of integrity. In the end, what could have been a negative experience transformed into a lesson in redemption. Through their humility and dedication to customer satisfaction, managed to salvage my trust and loyalty. This journey from disappointment to gratification epitomizes the power of transparency and exceptional service. I am grateful for the opportunity to witness such a transformative customer experience.
551 days ago

From Frustration to Satisfaction: How won me over

Having initially been skeptical of after encountering a few hiccups with their products, I must say that the company has completely turned my opinion around. At first, I faced disappointment when I discovered that certain items required additional accessories for optimal performance without clear disclosure. The frustration escalated when I had to deal with their customer service regarding defective products. However, what truly impressed me was the way handled my concerns. Despite the initial setbacks, the company acknowledged their mistakes and swiftly took responsibility for their missteps. Their commitment to rectifying the situation and ensuring customer satisfaction was truly remarkable. Not only did they address the issues with the products promptly, but they also went above and beyond to exceed my expectations. Moreover, I was pleasantly surprised by the quality of their customer service. The representatives were empathetic, responsive, and dedicated to resolving my issues in a professional manner. Their exceptional service truly made me feel valued as a customer. In the end, my experience with transformed from disappointment to satisfaction. I applaud their integrity, accountability, and dedication to customer satisfaction. I am now a loyal and happy customer who highly recommends for their quality products and outstanding customer service. Thank you,, for turning my initial skepticism into loyalty.

Introduction is an online retailer of extraterrestrial-themed products that caters to the niche market of UFO enthusiasts, sci-fi fans, and believers in the existence of alien life. With a wide range of unique and high-quality merchandise, aims to provide its customers with an out-of-this-world shopping experience.

Pros and Cons

  • Pros:
    • Extensive selection of extraterrestrial-themed products
    • High-quality merchandise
    • User-friendly website interface
    • Competitive pricing
    • Responsive and helpful customer service
    • Fast shipping
  • Cons:
    • Limited product availability for certain items
    • Occasional delays in shipping
    • Website design could be more visually appealing

User Experience offers a seamless and pleasant user experience on their website. With a clean and intuitive interface, customers can easily browse through various categories and find their desired products. The search functionality works efficiently, ensuring users can quickly locate specific items. The site loads quickly, allowing for a smooth and hassle-free shopping experience.

Pricing and Value for Money offers competitive pricing for its extraterrestrial-themed products. While some items may appear slightly higher in price compared to other online retailers, the superior quality and unique designs make them worth the cost. The value for money is evident in the durability and attention to detail found in the merchandise.

Customer Service takes pride in providing excellent customer service. Their dedicated support team promptly responds to inquiries and resolves issues efficiently. Customers can expect friendly and knowledgeable assistance when seeking help regarding products, orders, or general queries. The feedback from customers highlights the company's commitment to ensuring a positive shopping experience.

Product Quality and Selection

All products offered by are of exceptional quality. The company ensures that each item undergoes rigorous quality checks before making it available for purchase. From clothing to home decor and accessories, the selection covers a wide range of products that cater to different tastes and preferences within the extraterrestrial theme.

Website Usability has optimized its website for ease of use. The layout is clean, intuitive, and organized, allowing customers to navigate through categories effortlessly. The product pages provide detailed descriptions, multiple images, and size guides when applicable. Adding items to the cart and proceeding with the checkout process is a straightforward task, ensuring a seamless user experience.

Returns and Exchanges offers hassle-free returns and exchanges for eligible products. Customers can initiate the return process within a specified timeframe and receive a refund or exchange for their purchase. The company provides clear instructions and guidelines on their website, ensuring transparency and customer satisfaction in this regard.

Promotions and Discounts frequently runs promotions and discounts, allowing customers to enjoy additional savings on their purchases. Customers can find these promotions prominently displayed on the website or subscribe to the newsletter to receive updates on upcoming discounts or exclusive offers. These promotions further enhance the value for money for shoppers.

Reputation has built a reputable brand within the extraterrestrial-themed merchandise market. With a strong emphasis on product quality, responsive customer service, and a positive shopping experience, the company has garnered a loyal customer base. The numerous positive reviews and testimonials from satisfied customers are a testament to's commitment to excellence.

Payment Options offers a variety of secure payment options to accommodate customer preferences. These options include major credit cards, PayPal, and other trusted online payment gateways. The website ensures the confidentiality and security of customers' personal and financial information during the payment process.

Loyalty Programs

Currently, does not offer a specific loyalty program. However, the company occasionally rewards its loyal customers through exclusive promotions, discounts, or early access to new product releases. This creates a sense of appreciation and encourages customer loyalty.

Customer Reviews

Customer reviews play a vital role in shaping the reputation and credibility of The website displays authentic customer reviews for each product, allowing potential buyers to gain insights from others' experiences. The reviews highlight the overall satisfaction level among customers, delivery speed, and product quality, contributing to the company's transparency and trustworthiness.

Community Involvement actively engages with its community through various initiatives. The company supports events and organizations related to UFO research, space exploration, and extraterrestrial culture. This involvement fosters a sense of belonging and promotes a positive image for the company within the niche community it serves.

Shipping and Costs provides fast and reliable shipping services. The company ensures that orders are processed and dispatched promptly. Shipping costs vary depending on the destination and order size but are generally reasonable. Customers can track their packages and receive updates on the shipping status for added convenience and peace of mind.

To conclude, offers a unique and well-curated selection of extraterrestrial-themed products backed by outstanding customer service and a user-friendly website interface. With a focus on quality, value for money, and community engagement, has established itself as a trusted and reliable online destination for enthusiasts of all things extraterrestrial.