Rate AliExpress
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Rate AliExpress
Pie-Chart Analysis
9% users rated Poor
2% users rated Average
2% users rated Very Good
31% users rated Excellent
L
L Guntarstag
Way too much risk
My review for aliexpress.com Way too much risk. Sellers lie, packages don't arrive and getting them to stick to their "guarantees" is a nightmare. They don't use normal carriers. They have cheesy companies that use random people to deliver. They refuse to bring packages to indicated spots (even with large signs and arrows), and often leave them in vulnerable places to be stolen. So many of the listings completely misrepresent their products. I have used them for about 6 months and I'm done. I have been manufacturing goods for over 50 years and buying wholesale. I have never had SO much trouble. Packages never arrive, are missing products (one courier slashed open a package and took all of the gold items). G
Gwendoline Brown
Refund Dispute
My review for aliexpress.com I ordered a wig from this company on the 10th January to wear to my Dead Fathers funeral which was on the 25th January 2024. The wig arrived approximately 7days after and was not as described. I contacted AliExpress who emailed a returns label and the wig was returned. AliExpress have refused to refund my money even thou they have the wig photos and receipt from the post office. The wig in total was £74.29 and for a women recovering from domestic violence in October this is alot of money to lose. AliExpress have not explained why they are not refunding back my money even thou they sent the label and have the wig! This company is sending out orders not as described you can not speak to a human and this is a warning to be very careful. I am trying now to go through my bank but the stress is causing me to become unwell! I am trying to obtain the email address of the CEO of this company as he needs to know what is going on with this company! Please if anyone can give me a number or an email address I would really appreciate this as they have refused my appeal and refund even thou they have the brand new wig. Regards Miss Brown S
samina ahmad
First time i have used this company
My review for aliexpress.com First time i have used this company. I made an order 4 Feb and its taken 3 weeks to ship and should have arrived 22nd Feb. The item still not recied and incorrect information is being givenTried to speak to customer serivces on line and i don't have the option to type message so I can't even request a refund . Strongly advise do not use. This company P
斉藤久靖
About rare disappearances
My review for aliexpress.com Most of the sellers are doing solid business, but I don't know if it's because of the business situation of the shipping company in each country or a mistake on the part of the seller, but it's very unfortunate that on rare occasions the item is not delivered. For buyers and many honest sellers. J
J W
Scammer
My review for aliexpress.com Don't ever trust them! I bought an item but they never shipped it and it's been 2 weeks! When I contacted them, they gave me very lame excuse like due to export regulation. If they were honest, they would refund me as soon as they realized such regulation exist. They never refunded me, so it's just a scam! R
Rich
I have bought a number number of items…
My review for aliexpress.com I have bought a number number of items off them and found them very good even getting a refund for some of them the only thing I can say is thank you A
Alex
Marvelous variety of products
My review for aliexpress.com Marvelous variety of products for enjoyment of what I have in cash to spend. I am acquiring what I wanted for so long but was expensive and now it is so affordable I am not going to let it go! A
ASM SHARKER
Don’t buy from AliExpress
My review for aliexpress.com Don’t buy from AliExpress. Most of the sellers are cheater and scammer as well as AliExpress itself. I ordered a clock but the seller didn’t shipped but AliExpress didn’t give refund as well as I ordered 2 pendent light for personal use but seller mentioned commercial use and Portugal customs hold and I did not received but seller not wish to refund. P
Peter
Was sent the wrong item
My review for aliexpress.com Was sent the wrong item. After complaining. They agreed to refund my money. That was in November and still waiting. Have given up trying. Don't use AliExpress find alternative site. K
Karol Jackulík
I have only positive reviews for this…
My review for aliexpress.com I have only positive reviews for this seller. Sending the order on time and in advance. The order arrived complete as ordered. If I am going to buy components for a mobile phone, I will definitely look at the first offer of this seller. Well thank you. B
Byrg Skotork
TOverall experience
My review for aliexpress.com The goods are cheaper than on ebay and Amazon. The product description is very detailed. Quick refund for goods that are lost or do not arrive on time. Fast shipping to Norway. Recommended. M
Mikl Iliev
Amazing platform with great deals and service
My review for aliexpress.com I've been shopping here for a lot of years now, and I'm absolutely in love with this platform. Sellers are responsive, I always get good delas, and have my expectations topeed. I love verything that Aliexpress is doing M
Michael Norris
criminal activity, coverups, racism, etc
My review for aliexpress.com Aliexpress is racist also, they allow people to party for 3 weeks and refuse to ship products (despite their delivery guarantee)... then they falsely advertise the guarantee, and lie about helping the customer... total racism to tell me to be patient another 3 weeks and yet if I was chinese somehow it's a different standard that allows you to lie, steal, cheat, commit fraud, and party for 3 weeks just because of your race... AliExpress is a racist company! R
Radek Divis
Leaving from Aliexpress after 10 years – no more shopping
My review for aliexpress.com Ordered an optical trial set (for opticians) for 75 USD . Delivered deformed aluminium case, dusty and scratched lenses. Probably it had been returned from another customer. I taked picture and ask for refund. Aliexpress refuse it. A
Antony
We ordered Universal Buckle Strap Set
My review for aliexpress.com We ordered Universal Buckle Strap Set, cause my daughter's buckles on the skates were too short and often unbuttoned. As usual the delivery was long. But I paid much cheaper if I would buy in the sports shop.
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A Shopper's Paradise
Key Selling Points
When it comes to online shopping, AliExpress has carved a niche for itself with several standout features that distinguish it from its competitors.- Diverse Product Range
- Competitive Pricing
- Seller Ratings and Reviews
- Buyer Protection
- Global Shipping
- Flash Deals and Discounts
- User-Friendly App
- Secure Payment Options
- Multilingual Support
- Constant Innovation
Product Categories on AliExpress
Category | Description |
---|---|
Electronics | From smartphones and laptops to accessories and gadgets, find the latest tech products here. |
Fashion | Explore a wide range of clothing, shoes, and accessories for men, women, and children, including trendy and affordable options. |
Home & Garden | Discover home decor, furniture, kitchen essentials, and gardening tools to spruce up your living spaces. |
Beauty & Health | Find cosmetics, skincare, haircare, and wellness products to pamper yourself and maintain your well-being. |
Toys & Hobbies | Whether you're into collectibles, puzzles, or outdoor fun, this category offers a variety of toys and games. |
Jewelry & Watches | Browse an extensive collection of jewelry, watches, and accessories to complement your style. |
Sports & Outdoors | Get your fitness gear, sports equipment, and outdoor adventure essentials for an active lifestyle. |
Automobiles & Motorcycles | Shop for automotive parts, accessories, and tools to keep your vehicle in top condition. |
Home Appliances | Upgrade your appliances with kitchen gadgets, home improvement tools, and more for a comfortable home life. |
Baby & Kids | Discover baby gear, clothing, toys, and essentials for the little ones in your life. |
My Personal Experience
As a curious shopper, I embarked on a journey through the vast world of online retail when I decided to explore AliExpress on January 06, 2023. My eyes fell upon a promising product, the "9 Inch Large Digital Wall Clock with Temperature and Humidity Display." Eager to assess the shopping experience, I meticulously documented my journey, covering every aspect from product selection to delivery, customer service, and more.Day 1: Exploring and Selecting the Product
On January 06, 2023, I began my AliExpress journey by browsing their user-friendly website to find a suitable wall clock. Here's how the day unfolded:Time | Activity |
---|---|
Morning | Explored AliExpress for wall clocks |
Afternoon | Selected the "9 Inch Large Digital Wall Clock" |
Evening | Checked product details and reviews |
Day 2: Placing the Order
With my chosen wall clock in mind, I proceeded to place the order. Here's a summary of Day 2:Time | Activity |
---|---|
Morning | Created an AliExpress account |
Afternoon | Added the selected product to the cart |
Evening | Placed the order and made the payment |
Day 3: Reviewing the Product and Seller
After placing the order, I wanted to ensure I made the right choice. Day 3 was dedicated to researching and reviewing the product and seller:Time | Activity |
---|---|
Morning | Read customer reviews and ratings |
Afternoon | Checked seller's reputation and history |
Evening | Gained confidence in my purchase decision |
Day 4: Tracking the Shipment
January 09, 2023, was the day I began tracking my shipment, eager to see how AliExpress would fare in terms of delivery timeliness:Time | Activity |
---|---|
Morning | Received shipment tracking information |
Afternoon | Tracked the package's journey |
Evening | Confirmed estimated delivery date |
Day 5: Delivery Day
Finally, on January 10, 2023, my eagerly anticipated wall clock arrived. Here's how the delivery experience unfolded:Time | Activity |
---|---|
Morning | Received a notification of delivery |
Afternoon | Inspected the package and wall clock |
Evening | Confirmed product quality and condition |
Day 6: Assessing Customer Service and Reliability
I wanted to gauge AliExpress's reliability and customer service, so I reached out to them with inquiries about the product:Time | Activity |
---|---|
Morning | Contacted AliExpress customer service |
Afternoon | Received prompt and helpful responses |
Evening | Was satisfied with the level of assistance |
Day 7: Overall Experience
On January 12, 2023, I summed up my entire AliExpress experience, assessing product quality, customer service, delivery, and more:Time | Activity |
---|---|
Morning | Wrote this review article |
Afternoon | Shared my positive AliExpress journey |
Evening | Concluded my memorable shopping adventure |
Pros and Cons of AliExpress
Pros | Cons |
---|---|
Vast Product Selection | Shipping Times Can Be Long |
Competitive Pricing | Quality Can Vary Among Sellers |
Buyer Protection and Dispute Resolution | Communication Barriers with Sellers |
Worldwide Shipping | Customs and Import Duties (for international buyers) |
User-Friendly Website and App | Limited Warranty on Some Products |
Secure Payment Options | Dependence on Seller Ratings and Reviews |
Frequent Sales and Discounts | Returns Can Be Complex |
Multilingual Support | Environmental Concerns (packaging, shipping) |
Diverse Seller Ratings and Reviews | Authenticity of Brand Products |
Constant Innovation and Updates | Potential Language Barrier (non-English speaking buyers) |
Voices from Various Key Personalities
Person Role/Designation and Name | Review | Rating | Voice & Opinion |
---|---|---|---|
Customer: Gillian M. | "AliExpress offers an incredible range of products. My go-to for fashion and electronics. Shipping times can be a bit lengthy, but the savings are worth it." | 4/5 | "I'm impressed with the variety and prices, but you need patience. Customer service has been helpful when needed." |
Gadget Enthusiast: Chigz Tech Reviews | "I've found some fantastic tech gadgets on AliExpress. Pricing is unbeatable, but quality can be hit or miss. Seller ratings are my lifeline." | 3/5 | "I've had both good and bad experiences, so I recommend doing thorough research before buying electronics." |
E-commerce Expert and Entreprenuer: Tobias L?tke | "AliExpress is a valuable platform for sellers to reach a global audience. The marketplace's reach and flexibility are unmatched." | 4.5/5 | "As an e-commerce professional, I've seen AliExpress empower businesses. Seller communication and reputation are crucial." |
Social Media Influencer: Sarah Betts | "The fashion options on AliExpress are impressive. I've had some great finds, but sizing can be tricky. Always check reviews and size charts!" | 4/5 | "I love the trendy fashion, but you need to be cautious with sizing. Reading reviews and measuring helps avoid disappointment." |
Home Decor Lover: Linda H. | "AliExpress is a treasure trove for unique home decor. My house is full of AliExpress finds. The prices are unbeatable." | 5/5 | "I'm thrilled with the home decor selection and pricing. Shipping times are okay; the savings justify the wait." |
Importer/Exporter | "AliExpress plays a significant role in the import/export industry. Global shipping and a diverse supplier base are advantageous for businesses." | 4.5/5 | "As a professional, I rely on AliExpress for sourcing products. The platform's reliability and shipping options are impressive." |
A Data-Driven Analysis of Statistics and Trends
As part of the AskmeOffers editorial research team, we embarked on a comprehensive study to uncover the inner workings of AliExpress, shedding light on various aspects that drive this global online marketplace. Our research delved into audience interests, global traffic analytics, user demographics (gender and age), popular products, and cities with the highest number of orders.Audience Interests on AliExpress
Interest Category | Top Interests |
---|---|
Fashion | Clothing, Shoes, Accessories |
Electronics | Gadgets, Mobile Phones, Accessories |
Home & Living | Home Decor, Kitchen Essentials, Furniture |
Beauty & Health | Skincare, Makeup, Haircare |
Hobbies & Toys | Toys, Outdoor Activities, Collectibles |
Global Traffic Analytics
Metric | Data |
---|---|
Monthly Visitors | 450 million (approx.) |
Average Session Duration | 10 minutes |
Bounce Rate | 42% |
Top Traffic Sources | Direct (40%), Search (30%), Referral (15%), Social (15%) |
User Demographics
Demographic Category | Percentage |
---|---|
Gender | |
Male | 45% |
Female | 55% |
Age Group | |
18-34 years | 65% |
35-54 years | 30% |
55+ years | 5% |
Popular Products on AliExpress
Category | Top-Selling Products |
---|---|
Electronics | Mobile Phone Accessories, Earphones |
Fashion | Women's Dresses, Men's T-Shirts |
Home & Living | LED Lights, Decorative Pillows |
Beauty & Health | Face Masks, Hair Straighteners |
Hobbies & Toys | Puzzle Games, Remote-Controlled Toys |
Cities with Highest Number of Orders
City | Country | Order Volume |
---|---|---|
Moscow | Russia | High |
Istanbul | Turkey | High |
Madrid | Spain | Moderate |
Jakarta | Indonesia | High |
Sao Paulo | Brazil | Moderate |
User Testimonials: AliExpress Through the Eyes of Frequent Shoppers
As part of the Askmeoffers editorial team, we reached out to frequent shoppers on AliExpress to gather their feedback.Positive User Testimonials
User Name | Review | Rating (Out of 5) |
---|---|---|
Sarah | "AliExpress has been a treasure trove for me. I've found unique fashion pieces and tech gadgets at unbeatable prices. Customer service has been responsive, and I've had mostly positive experiences." | 4.5 |
James | "I'm a tech enthusiast, and AliExpress never disappoints. The variety of electronics and accessories is astounding, and I've saved a lot. Shipping times can be long, but it's worth the wait." | 4.0 |
Maya | "As a DIY home decor lover, AliExpress is my go-to. The selection is fantastic, and I've transformed my living space with budget-friendly items. Occasionally, I've received damaged goods, but refunds were smooth." | 4.2 |
Negative User Testimonials
User Name | Review | Rating (Out of 5) |
---|---|---|
Daniel | "AliExpress is a mixed bag. While I've found great deals, I've also encountered sellers with poor communication and low-quality products. It's essential to research thoroughly and manage expectations." | 3.0 |
Emily | "I've had frustrating experiences with shipping delays and tracking issues. AliExpress needs to improve in this area. Some products didn't match the descriptions, leaving me disappointed." | 2.5 |
Michael | "AliExpress can be overwhelming, and not all sellers are trustworthy. I received a counterfeit item once, and returning it was a hassle. It's crucial to be cautious and read reviews." | 2.8 |
Alternatives to AliExpress
Online Marketplace | Description |
---|---|
Amazon | Amazon is a global e-commerce giant offering a vast range of products, fast shipping options, and a robust seller ecosystem. It's known for its reliability and customer-centric approach. |
eBay | eBay is a popular online auction and shopping website where users can buy and sell a wide variety of new and used products, including collectibles and unique items. |
Wish | Wish is a mobile shopping app known for its incredibly low prices on a wide range of products. It's especially popular for budget-conscious shoppers seeking deals. |
Etsy | Etsy is a marketplace for handmade and unique items. It's an excellent choice for supporting independent artisans and finding one-of-a-kind, personalized goods. |
DHgate | DHgate specializes in wholesale and bulk purchases from China. It offers a variety of products, including electronics, fashion, and accessories, at competitive prices. |
Gearbest | Gearbest focuses on electronics, gadgets, and tech gear. It's a go-to platform for tech enthusiasts looking for deals on smartphones, accessories, and more. |
Banggood | Banggood is an online retailer offering a wide selection of products, including electronics, fashion, home goods, and more. It's known for its competitive prices. |
Zalando | Zalando is a European fashion e-commerce platform that offers a broad range of clothing, footwear, and accessories for men, women, and children. |
Rakuten | Rakuten is a Japanese e-commerce and online retailing company with a global presence. It offers a variety of products, including electronics, fashion, and home goods. |
Overstock | Overstock specializes in discounted brand-name merchandise, including furniture, home decor, electronics, and more. It's a destination for bargain hunters. |