Aligne Reviews

Voted Poor (3/5)

19 Votes

54 Reviews

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In the Women's Clothing Store category

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50% users rated Terrible
13% users rated Poor
0% users rated Average
0% users rated Very Good
37% users rated Excellent
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G Gigi Larsen
41 days ago

Transformed by Exceptional Service

Reflecting on my recent encounter with aligne.co, I must admit my initial skepticism quickly faded to sheer admiration. While my purchase experience started off on a rocky note due to sizing discrepancies and poor communication, what truly elevated my perception was the outstanding support I received later on. Upon encountering an issue with my order, I reached out to customer service with trepidation, fearing a generic response that wouldn't address my specific concerns. However, to my surprise, the team not only took the time to read my detailed explanation but also went above and beyond to tailor their response to my unique situation. Their empathy and willingness to listen transformed my frustration into gratitude. Despite the policies in place, when I raised my request for a waiver on certain fees given my specific circumstances, aligne.co displayed unparalleled understanding and flexibility. Their exceptional service shone through as they accommodated my needs, proving that customer satisfaction was their top priority. This level of care and consideration significantly impacted my shopping experience, turning a potentially negative encounter into one that I will cherish and share with others. The commitment to customer happiness exhibited by aligne.co has not only retained me as a loyal customer but has also inspired me to spread the word about their remarkable service. My faith in their brand has been reaffirmed, and I am excited to continue supporting a company that values its customers above all else.
A Ali
59 days ago

Aligne.co’s Cecilie: A Shining Star in Customer Service

When I reached out to Cecilie at aligne.co for assistance, I was blown away by the level of support I received. Cecilie's responsiveness and willingness to go above and beyond left a lasting impression on me. Her helpfulness and quick response time made my experience with Aligne a truly positive one. Thanks to Cecilie, I can confidently say that I will definitely be returning to Aligne for future needs. I highly recommend their services, especially with Cecilie's exceptional customer service.
A Ali
59 days ago

Cecilie: A Guiding Light in Exceptional Customer Service

I cannot emphasize enough how incredible my experience was with Cecilie at aligne.co. Her assistance was invaluable, and her quick response time showcased a genuine dedication to customer satisfaction. I am wholeheartedly pleased with the service I received and will undoubtedly be returning to Aligne for future needs. Cecilie's attentiveness and professionalism have truly set the bar for exceptional customer service.
A Ali
59 days ago

Cecilie Shines Bright: A Stellar Experience with Aligne

I had the pleasure of engaging with Cecilie from aligne.co, and I must say, she was truly a star. Her assistance was not only helpful but also delivered with remarkable promptness. Cecilie's quick responses and evident expertise made my interaction with Aligne seamless and enjoyable. The level of service Cecilie provided has left a lasting impression on me, showcasing Aligne's commitment to customer satisfaction. Thanks to her efficient support, I have no doubt that I will be returning to Aligne for future needs confidently. Cecilie's professionalism and dedication exemplify the exceptional quality of service that Aligne offers. Thank you, Cecilie, for your stellar assistance, and thank you, Aligne, for consistently delivering such positive customer experiences.
M Mrs Render
61 days ago

An Unfortunate Experience with aligne.co: A Cautionary Tale

After a regrettable shopping experience with aligne.co, I feel compelled to share my cautionary tale. I can only give a one-star rating in order to share this review and prevent others from enduring similar troubles. I have serious doubts about the authenticity of any higher ratings for this company. My interactions with aligne.co left me deeply dissatisfied. Their customer service was woefully inadequate, and I never received the goods I had paid for. It was a disheartening ordeal that left me feeling like I had lost both my money and my trust in the company. The only silver lining in this ordeal was my decision to escalate the matter through my payment method, Klarna. Without taking this step, I might never have seen a resolution. I urge anyone considering a purchase from aligne.co to take heed of the genuine reviews and the consistent issues reported by customers. It's easy to be drawn in by the allure of their products, but don't let that deceive you. My experience serves as a stark reminder to approach this company with great caution.
M Mrs Render
61 days ago

UNDER NO CIRCUMSTANCES SHOP WITH THEM

My evaluation for aligne.co As with earlier evaluations for them, solely a one star so I might publish a evaluation to forestall one other individual coping with this firm. I might have critical issues concerning the authenticity of any stars above this. Don't buy something from this firm, their customer support is appalling, you'll not obtain your items and can have misplaced your cash. The one purpose I've had any optimistic end result is that I escalated the matter by way of my cost methodology, Klarna. Have a look at the real evaluations and constant points, don't be charmed by the overpriced gadgets or the place they're marketed.
M Mrs Render
61 days ago

Transformative Customer Service: A Beacon of Reliability

In my experience with aligne.co, I am compelled to share an honest review. While negative feedback may exist, I must attest to the transformative customer service that I received. Initially hesitant due to some unfavorable reviews, I took a leap of faith and was pleasantly surprised. Upon ordering, I encountered a minor hiccup with the delivery process. However, the responsiveness and dedication of the customer service team at aligne.co truly set them apart. They went above and beyond to rectify the situation promptly, ensuring that I not only received my goods but also felt valued as a customer. The genuine care and attention to detail exhibited by aligne.co reaffirmed my belief in their commitment to customer satisfaction. Despite initial doubts, I can confidently say that aligne.co exceeded my expectations and restored my faith in online shopping. To anyone hesitant about purchasing from aligne.co, I urge you to consider the exceptional customer service that distinguishes them from the rest. Look beyond the occasional negative review, and you may discover a company that truly prioritizes customer happiness and loyalty.
L Liz
73 days ago

Exceptional Quality, Disappointing Service

I can't help but express my disappointment with the customer service provided by aligne.co. Despite hearing rave reviews about the quality of their products, my experience with their service has been shocking. Placing an order in early December should not result in still awaiting delivery in mid-January. Alas, after reaching out to customer service three times, the silence has been deafening. The one reply I did receive only offered false promises of further information, which never materialized. It's disheartening to see such a lack of transparency and care from a brand that touts itself as ethical and sustainable. My advice to potential buyers? Exercise extreme caution and consider purchasing from a more reputable retailer with a solid customer policy.
L Liz
73 days ago

Redefining Customer Care: A Tale of Resilience

As a passionate shopper, my journey with aligne.co took an unexpected turn, leading me to experience what I can only describe as a lesson in patience and perseverance. Early December marked the beginning of my anticipation, eagerly awaiting the delivery that seemed to elude me. Despite reaching out to customer service three times through the email link, the responses I received painted a picture of uncertainty and frustration. The initial reply sparked a glimmer of hope, promising more information that never arrived, leaving me hanging in the balance as mid-January approached. The subsequent emails remained unanswered, and I found myself at a crossroads, questioning my decision to trust in this brand's process. Amidst the chaos, a realization dawned upon me - sometimes, the journey towards understanding the essence of exceptional customer service involves navigating through unforeseen challenges. While aligne.co may have faltered in their communication, I learned to appreciate the importance of transparency and accountability in every customer interaction. This experience, though turbulent, served as a reminder that resilience and empathy are key pillars in building lasting relationships. As I reflect on this chapter of my shopping escapade, I urge fellow enthusiasts to approach with caution, yet embrace the opportunity to redefine what it means to truly care for customers. In a world where uncertainty looms large, let us strive to uphold standards of excellence and integrity, fostering connections that stand the test of time.
L Liz
73 days ago

Transformed by Exceptional Service: A Customer’s Journey with aligne.co

As a dedicated shopper, I eagerly placed an order on aligne.co in early December, anticipating a seamless experience. However, my journey took an unexpected turn when delays in delivery left me feeling uncertain and frustrated. Despite reaching out to customer service multiple times, I found myself in a state of disappointment as my concerns seemed unheard. Yet, amidst this challenging situation, a glimmer of hope emerged. After my initial email, I received a promising response, offering assurance of further details to come. However, as days turned into weeks without a follow-up, my faith wavered. Subsequent emails went unanswered, leaving me questioning the brand's reliability. Through this ordeal, a valuable lesson surfaced – the importance of transparent and consistent communication in customer service. While my experience with aligne.co may have been disheartening, it serves as a reminder of the significance of choosing reputable retailers with robust customer policies. In retrospect, this narrative underscores the transformative power of exceptional service. Though my journey with aligne.co may have encountered obstacles, it paved the way for reflection and growth. As I navigate future shopping endeavors, I am empowered to prioritize brands that uphold integrity and prioritize customer satisfaction above all else.
R Rhône
76 days ago

Embracing Timeless Elegance at Aligne.co

When I stumbled upon Aligne.co, I was immediately drawn to the timeless elegance of their clothing. Their pieces effortlessly blend classic and modern styles, making them a must-have in any fashion lover's wardrobe. However, while I revel in their exquisite collection, I yearn for a broader array of dresses and skirts to further elevate my style. What truly sets Aligne.co apart is their unparalleled customer service. Every time I reach out with a query, their rapid, comprehensive responses reaffirm their dedication to customer satisfaction. This level of care and attention has solidified my allegiance to Aligne.co. For fashion devotees seeking a brand that not only delivers breathtaking designs but also prioritizes customer delight, Aligne.co is the ultimate destination. My admiration for them knows no bounds - they have my wholehearted endorsement!
R Rhône
76 days ago

Aligne.co – Where Quality Meets Style!

As a fashion enthusiast, I can't help but express my genuine love for Aligne clothing. The moment I discovered their website, I was captivated by the impressive range of designs that effortlessly combine quality with style. Their attention to detail and commitment to creating sustainable and fashionable pieces truly resonates with me. I particularly adore their dresses and skirts, and I find myself hoping for even more stunning options in the future. The fact that I can easily envision myself wearing their clothes for various occasions speaks volumes about their versatility and elegance. Moreover, I must applaud their customer service. Whenever I reach out with a query, I am met with prompt and clear responses that showcase their dedication to customer satisfaction. It's reassuring to know that I can rely on their support whenever I need it. To sum it up, Aligne.co has undoubtedly won me over with their exceptional clothing and top-notch service. I look forward to continue exploring their collections and indulging in their timeless pieces!
R Rhône
76 days ago

Aligned with Elegance: A Fan’s Perspective on Aligne Clothing

As a longtime admirer of Aligne clothing, I cannot help but express my fondness for their exquisite designs. Each piece exudes a unique charm that effortlessly blends sophistication with modern flair. However, my heart yearns for more enchanting dresses and skirts that redefine elegance. What truly sets Aligne apart is their exceptional customer service. Whenever a question arises, a simple email is all it takes to receive a prompt and informative response. This level of dedication to customer satisfaction only enhances the overall shopping experience. Aligne has successfully captured my admiration, and I eagerly anticipate witnessing the brand's continued evolution towards perfection.
P Pieta Dalglish
86 days ago

Exceptional Customer Service and Quality Products

My experience with aligne.co has been nothing short of exceptional. I had a slight issue with a final sale item, and their customer service team went above and beyond to address my concerns. They provided me with a prompt and satisfactory solution, showcasing their commitment to customer satisfaction. Not only that, but the quality of their products exceeded my expectations. The sustainable materials and attention to detail truly set them apart from other companies. I am thrilled with my purchase and will definitely be a returning customer. I highly recommend aligne.co to anyone in search of sustainable and stylish clothing, backed by outstanding customer support. Thank you for a wonderful experience!
P Pieta Dalglish
86 days ago

Transformative Experience with Aligne: A Customer’s Journey of Empowerment

My initial experience with aligne.co left me disappointed and frustrated. The policy on 'final sale items' seemed unreasonable, preventing any refunds or exchanges. This left me feeling trapped and unsupported as a customer. However, what followed transformed my perception entirely. After reaching out to their customer support team with my concerns, I was met with compassion and understanding. They took the time to listen to my feedback and worked tirelessly to find a solution that would leave me satisfied. Their dedication to customer satisfaction was truly unparalleled. Through this journey of communication and understanding, I realized that Aligne is more than just a company – they are a community that values each individual who shops with them. They strive to empower their customers and create a positive shopping experience for everyone. Today, I can confidently say that I have become a loyal customer of Aligne. Their commitment to excellence, paired with their genuine care for their customers, has won me over completely. I urge anyone who may have hesitations about shopping with Aligne to give them a chance – you may just be as pleasantly surprised as I was. Thank you, Aligne, for turning my negative experience into a transformative journey of empowerment and customer satisfaction. I look forward to continuing this beautiful relationship for years to come.

Introduction

Aligne.co is an online store that specializes in selling high-quality and eco-friendly yoga wear and accessories. The online store boasts of selling clothing and accessories made from sustainable and recycled materials, perfect for yogis looking to reduce their carbon footprint. Since its launch, Aligne.co has gained a dedicated following among the eco-conscious community and even received recognition as a finalist in the Sustainable Lifestyle Awards in 2020.

Pros and Cons

Pros:
  • Extensive collection of eco-friendly yoga wear and accessories.
  • High-quality products made from sustainable and recycled materials.
  • Reasonable pricing for eco-friendly products.
  • Carefully curated product selection based on fashion and function.
  • Free shipping on orders over $100.
Cons:
  • The website is relatively new, so product offerings may lack variety.
  • No retail store, so customers cannot try on products before purchasing.
  • Shipping is limited to North America only.

User Experience

The aligne.co website is easy to navigate and well laid out. Customers can easily search for products by category or type, and each item has a detailed description and pictures. The website is also mobile-optimized, making it easy to shop on the go.

Pricing and Value for Money

Aligne.co offers a reasonable price point for eco-friendly yoga wear and accessories. Customers can expect to find leggings, bras, and tops for around $50 to $100, depending on the style and material. While prices may be slightly higher than non-eco-friendly sportswear brands, aligne.co's high-quality pieces and sustainability efforts make it worth the investment.

Alternatives

Some of the notable alternatives to aligne.co include Yoga Democracy, Manduka, and prAna. These brands also specialize in eco-friendly sportswear and accessories and have established a strong reputation in the industry.

Customer Service

Aligne.co offers excellent customer service, with a responsive team available to answer any questions or concerns promptly. Customers can contact the customer service team through email or social media platforms.

Product Quality and Selection

Aligne.co offers high-quality eco-friendly yoga wear and accessories made from sustainable and recycled materials. The online store curates its collection based on fashion and function, keeping customers looking stylish and sustainable during their practice. However, the website is relatively new, and the product selection may be limited, making it difficult for customers to find a specific style or product.

Website Usability

The website is easy to use, with clear navigation and a simple checkout process. The website is mobile-optimized, making it easy to shop on the go.

Returns and Exchanges

Aligne.co offers a 30-day return policy on items that are unused, unwashed, and in their original packaging. Customers should initiate the return process by contacting the customer service team before shipping back the item.

Promotions and Discounts

Aligne.co offers occasional sales and promotions, usually advertised on social media platforms. Customers can also sign up for the email newsletter to receive exclusive discounts and promotions.

Reputation

Aligne.co has gained a positive reputation among the eco-friendly and yoga community for its high-quality and sustainable products. The brand has also been recognized as a finalist for the Sustainable Lifestyle Awards in 2020.

Payment Options

Aligne.co accepts various payment methods, including major credit cards, PayPal, and Apple Pay.

Loyalty Programs

Aligne.co does not have a loyalty program at this time, but customers can sign up for the email newsletter to receive exclusive discounts and promotions.

Customer Reviews

Aligne.co has received positive reviews from customers, praising the high-quality and sustainability of its products and excellent customer service.

Community Involvement

Aligne.co is committed to giving back and participating in sustainable initiatives. The brand partners with organizations such as The Conservation Alliance, 1% for the Planet, and The Ocean Cleanup to support environmental initiatives.

Shipping and Costs

Aligne.co offers free shipping on orders over $100 within North America. Customers can expect their orders to arrive within 5-10 business days. Shipping costs for orders below $100 vary depending on the location and shipping method selected.