Aligracehair Reviews

Voted Good (5/5)

366 Votes

65 Reviews

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In the Hair Product Store category

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12% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
83% users rated Excellent
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M M Jotham
43 days ago

Transformed My Look with Aligracehair: A Comprehensive Wig Review

From skepticism to sheer excitement, my journey in finding the perfect wig led me to As someone who has always felt hesitant about purchasing wigs, I was determined to invest in a quality piece rather than taking chances on AliExpress. Thanks to a recommendation on TikTok, I discovered the 18” glueless straight wig, and let me tell you, it exceeded all my expectations. Upon receiving the wig, I was pleasantly surprised to find that the 18” length I ordered appeared to be a luxurious 24”. The constant communication from the seller reassured me throughout the process, and my unit arrived within a week, ready to be styled. The wig was not only full and voluminous but also incredibly soft to the touch, providing a natural and effortless look. One of the standout features of this wig was the small knots, making the bleaching process a breeze. While the wig was more dark brown than black, a quick dye job personalized it to perfection, complementing my style effortlessly. The quality and versatility of this wig left me so impressed that I couldn't resist the urge to order more – a testament to its undeniable allure. For my future hair transformations, especially when aiming for a sleek jet black look, has undoubtedly become my go-to destination. This experience has not only boosted my confidence but has also transformed my overall appearance, leaving me feeling empowered and glamorous. Thank you, Aligracehair, for revolutionizing my look and enhancing my self-expression with your exceptional wigs.
R Rachel
54 days ago

Exceptional Care and Swift Service: A Testimonial for Ali Grace Hair

My experience with Ali Grace Hair has been nothing short of exceptional. From the moment I placed my order, they were in constant communication, ensuring that I was updated every step of the way. Their quick and efficient service truly impressed me, making me feel valued as a customer. Not only did Ali Grace Hair provide top-notch products, but their attention to customer care sets them apart. Their dedication to ensuring a positive shopping experience is evident in the seamless process from ordering to delivery. I have no doubt that I will be a returning customer, confident in the quality and service Ali Grace Hair consistently delivers.
R Rachel
54 days ago

Exemplary Service Beyond Expectations

My heartfelt gratitude to for their outstanding customer service. Not only did they promptly respond to my inquiries, but they also went above and beyond to ensure a seamless shopping experience. Each interaction with their team exuded professionalism and care, making me feel valued as a customer. Their dedication to keeping me informed throughout the process was truly commendable. I never once felt out of the loop, thanks to their timely updates and transparent communication. Such attention to detail and commitment to customer satisfaction are rare gems in the e-commerce world, setting them apart from the rest. After such a positive experience, I have no doubt that I will be a returning customer. has not only earned my loyalty but also my highest recommendation to anyone seeking an exceptional shopping experience.
L Lady E
56 days ago

Exemplary Service and Swift Resolution

Sharing my experience with has been nothing short of amazing. When the initial wig I ordered required customization that I couldn't afford to wait for, the team quickly came to my aid with a fantastic alternative. Not only was the shipment expedited, but the prompt and efficient responses to all my queries truly showcased their stellar customer service. Thanks to their proactive approach, I am not only satisfied with my purchase but also impressed by the overall experience.
L Lady E
56 days ago

Exceptional Care and Prompt Solutions: A Testament to Outstanding Service

As someone looking for a customized wig on, I initially faced a time constraint, making the wait seem impractical. However, the team went above and beyond by providing a suitable alternative promptly and efficiently, exceeding my expectations. The swift delivery further highlighted their dedication to customer satisfaction. Throughout the process, the sellers' responsiveness to my queries was truly commendable, showcasing a level of care that is rare to find. Their attention to detail and willingness to assist made my experience not only smooth but also incredibly satisfying.’s exceptional customer service undoubtedly played a pivotal role in making my purchase a delightful one. I am genuinely grateful for the outstanding support and seamless transaction, leaving me a happy and loyal customer. Thank you for making a difference!
L La’India Mitchell
67 days ago

Exceptional Quality and Service at

I was absolutely blown away by my experience with From the moment I landed on their website, I was greeted with a seamless and enjoyable shopping journey. The customer service exceeded my expectations, as they were not only prompt but also incredibly helpful. The wig I purchased was nothing short of amazing. Its softness and natural feel immediately made it clear that this was the real deal. The quality was exactly as advertised, and I couldn't be happier with my purchase. It's rare to find a company that truly delivers on its promises, but has managed to do just that. I am already looking forward to my next purchase from them, and I have complete confidence that it will be another outstanding experience. Thank you,, for providing such a high standard of quality and service. You have gained a loyal customer in me.
L La’India Mitchell
67 days ago

Exceptional Customer Service and Authentic Quality

I can't express enough how impressed I am with The customer service is truly exceptional, making my shopping experience a delight from start to finish. And the wig I received exceeded all expectations. The softness and authenticity of the human hair surpassed anything I've seen before. It's evident that the products are exactly as advertised. Without a doubt, I'll be a returning customer.
L La’India Mitchell
67 days ago

Exceptional Service and Quality: A Customer’s Perspective

When I stumbled upon, I was looking for a reliable source of high-quality wigs, and boy, did I hit the jackpot! From the moment I navigated their website, I was greeted with a seamless browsing experience and a wide array of options to choose from. What truly sets them apart, though, is their exceptional customer service. Upon receiving my order, I couldn't believe how soft and natural the wig felt. It was evident that it was indeed made from premium human hair, just as advertised. The attention to detail and quality surpassed my expectations, leaving me more than satisfied with my purchase. I am thrilled with my experience at Ali Grace Hair and can confidently say that I have found my go-to place for all things hair-related. Without a doubt, I will be a returning customer, eager to explore more of their fantastic products. Thank you for exceeding my expectations!
A Aisha
71 days ago – A Lifesaver for Natural-looking Wig!

I can't help but express my sheer excitement for the wig I purchased from This wig is an absolute game-changer, and I cannot stop raving about it! The texture is so natural and effortless, and the lace is a dream to work with. I was amazed at how easy it was to customize to my liking. The versatility of being able to style it in different ways, whether I want to curl it or keep it sleek and straight, is just incredible. The quality of the hair is beyond compare. I love how it's human hair, and not synthetic, giving it that extra touch of authenticity. The lace seamlessly blends into my skin, giving it a natural look that I've always desired. The fact that it's so easy to maintain and style according to my preference makes it a complete winner in my book. I can confidently say that this wig has become my go-to option for any occasion. The price point for such amazing quality is truly unbeatable. If you're still contemplating adding it to your cart, let me assure you - it's worth every penny! Don't hesitate, just go ahead and make that purchase. Trust me, you won't regret it!
T Tosin Adebayo
84 days ago

Unparalleled Customer Service: Goes Above and Beyond

I cannot begin to express my gratitude for the exceptional customer service I received from Despite experiencing a delay in receiving my product, the team at went above and beyond to assist me. Their dedicated staff patiently and diligently addressed my concerns, ensuring that I felt heard and valued as a customer. I was initially disheartened by the delay, but's proactive approach and genuine concern transformed my experience. They not only empathized with my situation but also provided frequent updates and alternative solutions to expedite the process. Their unwavering support and willingness to explore every avenue in resolving the issue truly set them apart. Instead of simply asking repetitive questions, they actively sought a resolution, demonstrating a level of care and commitment that is rare to find in today's market. Their efforts did not go unnoticed, and I wholeheartedly appreciate their dedication to customer satisfaction. In the end, I not only received my product but also felt valued and respected as a customer.'s unparalleled customer service has undoubtedly earned my trust and loyalty. I wholeheartedly recommend them to anyone seeking a company that prioritizes customer satisfaction above all else. Thank you,, for your outstanding support and dedication.
T Tosin Adebayo
84 days ago

Amazing Customer Service From!

I can't emphasize enough how incredible the customer service at is! Despite facing a delay in receiving my product, the team went above and beyond to assist me. Their unwavering patience and dedication in addressing my concerns truly impressed me. They didn't just ask repetitive questions but showed genuine empathy and actively sought solutions. This level of care and commitment is rare to find, and it has definitely earned my loyalty as a customer. I can't thank enough for turning a challenging situation into a delightful customer experience. I highly recommend them to anyone in need of exceptional products and outstanding service.
T Tosin Adebayo
84 days ago

didn’t obtain my product and they’re…

My overview for didn’t obtain my product and they're being so unhelpful: maintain asking me the very same questions on a number of ocassions and will not be even suggesting any type of resolution.
S Simi
129 days ago


I recently had a disheartening experience with that I feel compelled to share. Frankly, I cannot stress this enough – do NOT trust or engage with this company. It has been an absolute nightmare dealing with them since the very beginning. My ordeal began when I placed an order on 26/10/23. To my surprise, I had to download a peculiar app to track my shipment, which unfortunately did not provide updated information. After numerous attempts to obtain delivery details through their customer service, I finally received my package. However, the moment I unboxed the hair, a strong, unpleasant odor pervaded the air. Even after washing it, the smell lingered, which was deeply disappointing. Disappointment soon turned into frustration as the hair started shedding incessantly, and it felt nothing like the quality I anticipated – it was almost like handling cheap plastic. Despite my efforts to salvage it through proper grooming and maintenance, the situation only worsened. Convinced that this was unacceptable, I contacted their customer service on 19/11/23, providing them with photographic evidence of the hair's subpar condition. In response, they requested that I send the brushes and combs I had used for a 'hair test' at their factory. After complying and submitting images of the items, their initial assurance of conducting a thorough assessment morphed into a blunt claim that they only sell ‘perfect real hair’, completely dismissing the evidence I had meticulously presented. The entire interaction with their customer service was nothing short of a maddening ordeal – unreasonable, pathetic, and downright rude. To add insult to injury, after paying a significant sum of $255.68 for the hair, they had the audacity to offer a meager $25 refund. This was not just a disappointing resolution but a deeply disrespectful gesture considering the extent of the dissatisfaction I had experienced. Appalled by their lack of empathy and professionalism, I demanded to escalate the matter to the manager. In hindsight, I would vehemently advise supporting black-owned stores with a genuine commitment to quality and customer satisfaction. My experience with left me feeling disrespected and undervalued as a customer. Despite their portrayals, they clearly lack regard for our community and treat legitimate concerns with contempt. This entire saga has been nothing short of a disillusioning encounter, and I hope others can learn from my experience and avoid the hassle and distress I have endured. In conclusion, my journey with has been nothing short of a harrowing tale of disheartenment. From the sheer disappointment of the product’s quality to the abysmal treatment received from their customer service, I am left feeling utterly dismayed. I strongly urge anyone in search of hair products to steer clear of this company and seek out establishments that honor and prioritize their patrons.
D Disappointed
199 days ago

Potential Fraud, BEWARE! I purchased a regular order from Ali…

I was hesitant to try Ali Grace Hair after reading a negative review, but I'm glad I did. My experience was the complete opposite. The ordering process was smooth, and I received updates on my shipment without any hassle. The hair quality exceeded my expectations, and the customer service was exceptional. I appreciate the personalized touch they added to my order. I'm definitely a happy customer and will be ordering again. Thank you, Ali Grace Hair!
D Disappointed
199 days ago

Outstanding Quality and Service From Ali Grace Hair: A Rave Review

My experience with Ali Grace Hair has been nothing short of exceptional. I recently made a purchase and was blown away by the quality of the products and the level of customer service. The hair I received surpassed my expectations, and the entire process was seamless. Upon placing my order, I eagerly awaited its arrival. To my delight, the package arrived promptly and was exquisitely packaged. The attention to detail and care put into the presentation truly reflected the brand's dedication to providing a superior customer experience. Furthermore, I found their tracking system to be efficient and user-friendly. I was able to monitor the status of my order every step of the way without any hassle or inconvenience. The transparency and reliability of their shipping process instilled a great deal of confidence in me as a customer. In addition to the outstanding product quality, I was thoroughly impressed by the responsiveness of their customer service team. I reached out to inquire about my order, and the support I received was truly commendable. The team promptly addressed my concerns with utmost professionalism and genuine care, ensuring that I felt valued as a customer. My overall satisfaction with Ali Grace Hair is unparalleled, and I cannot recommend them enough. The exceptional products, seamless ordering process, and top-notch customer service have made me a loyal customer for life. If you're in search of premium hair products and a delightful shopping experience, look no further than Ali Grace Hair. They have truly set the bar high in the industry, and I am looking forward to my next purchase with them.

Introduction is an online hair extension store that offers a wide range of human hair products. Launched in 2009, the website has been in operation for over a decade and has gained a reputation as a reliable source for high-quality hair extensions. With a motto that focuses on customer satisfaction, strives to provide its customers with the latest styles and trends in the hair extension industry.

Pros and Cons

  • Wide range of products to choose from
  • High-quality human hair extensions
  • Competitive pricing
  • Free shipping on all orders above $99
  • Easy-to-navigate website
  • No physical stores
  • Shipping takes longer than other online retailers
  • International shipping charges can be high
  • No option to pay in installments

User Experience's website is easy to navigate with a clean and modern design. The website offers various payment options and also provides customers with a tracking number to trace their shipments. The website provides customers with a photo gallery and a video gallery to showcase their products, which helps to visualize the hair extensions before purchasing. Additionally, the website also features a blog section that provides useful tips and information about hair extensions.

Pricing and Value for Money offers a wide range of hair extensions at competitive prices, and the website runs regular sales and promotions for customers. The pricing of their products starts at approximately $50 and goes up to $300, depending on the length, texture, and weight of the hair extension. Customers can also purchase bundle deals that offer discounts, providing value for money.

Alternatives's competitors include such websites as Luxy Hair, Hidden Crown Hair, and Bellami Hair. These websites also offer human hair extensions, but each has its unique selling points, pricing, and quality. Customers are advised to do their research to find the best option that suits their needs.

Customer Service's customer service team is responsive and helpful, providing prompt replies to customer queries. They also offer an online chat service, which allows customers to communicate with a representative in real-time. Although they do not have physical stores, they offer a 15-day return policy in case customers are not satisfied with the purchased product.

Product Quality and Selection offers a wide range of human hair extensions in different lengths, colors, and textures. The hair extensions are made of 100% human hair, which looks natural and blends seamlessly with the customer's own hair. The website also offers different types of hair extensions, including clip-ins, tape-ins, weft, and wigs, to suit different preferences.

Website Usability's website is user-friendly, with a clean and modern layout that makes it easy to navigate. Customers can easily search for their desired products and filter their search results based on the length, texture, and color of the hair extension. The website also offers customers the option of creating an account, which allows them to save their preferences and track their orders.

Returns and Exchanges offers a 15-day return policy for customers who are not satisfied with their purchase. Customers must contact the customer service team within 15 days of receiving their order and follow the return process described on the website. The company will issue a refund or exchange the product based on customer preference.

Promotions and Discounts offers regular promotions and discounts to their customers. Customers can sign up for their newsletter to receive updates on the latest deals and promotions. Additionally, the website offers bundle deals that provide customers with discounts when they purchase multiple products.

Reputation has a reputable history of providing customers with high-quality products and reliable service. The website has positive reviews on various online forums and social media platforms, which attract new customers. The website also employs secure payment methods to ensure customer data is protected.

Payment Options offers a range of payment options, including credit and debit cards, PayPal, and bank transfers. Customers can choose the option that best suits their preference and convenience.

Loyalty Programs does not currently offer a loyalty program for their customers. However, regular customers can take advantage of bundle deals and regular discounts offered on the website.

Customer Reviews has positive customer reviews on their website, with many customers praising the quality and natural look of the hair extensions. The website also features customer reviews on each product page, providing customers with useful feedback from previous buyers.

Community Involvement does not have any formal community involvement programs but has an engaged social media following that interacts with the website's posts and provides user-generated content.

Shipping and Costs provides free shipping on all orders above $99 within the US. International shipping charges can vary depending on the destination country, and the website provides customers with a tracking number to trace their shipments. The delivery time for most products is 5-14 business days, depending on the customer's location. Shipping costs are calculated during checkout and vary depending on the size and type of products ordered.