Users Voice for Aligracehair

1% users rated Terrible
0% users rated Poor
0% users rated Average
1% users rated Very Good
99% users rated Excellent
Pie Chart Review Representation for Aligracehair
Aligracehair Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 14 Jan 2019

Last updated by on 05 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 3.3 5 4 4.3 1.1
Dec 2022 5 5 1.3 5 5 5
Jan 2023 5 2.7 5 2.6 3.9 1.3
Feb 2023 4.5 3 2.6 5 5 5
Mar 2023 5 5 2.7 5 5 5
Line Chart for Rating of peer stores

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Detailed Aligracehair Review by

Introduction

Aligracehair.com is an online hair extension store that offers a wide range of human hair products. Launched in 2009, the website has been in operation for over a decade and has gained a reputation as a reliable source for high-quality hair extensions. With a motto that focuses on customer satisfaction, Aligracehair.com strives to provide its customers with the latest styles and trends in the hair extension industry.

Pros and Cons

Pros:
  • Wide range of products to choose from
  • High-quality human hair extensions
  • Competitive pricing
  • Free shipping on all orders above $99
  • Easy-to-navigate website
Cons:
  • No physical stores
  • Shipping takes longer than other online retailers
  • International shipping charges can be high
  • No option to pay in installments

User Experience

Aligracehair.com's website is easy to navigate with a clean and modern design. The website offers various payment options and also provides customers with a tracking number to trace their shipments. The website provides customers with a photo gallery and a video gallery to showcase their products, which helps to visualize the hair extensions before purchasing. Additionally, the website also features a blog section that provides useful tips and information about hair extensions.

Pricing and Value for Money

Aligracehair.com offers a wide range of hair extensions at competitive prices, and the website runs regular sales and promotions for customers. The pricing of their products starts at approximately $50 and goes up to $300, depending on the length, texture, and weight of the hair extension. Customers can also purchase bundle deals that offer discounts, providing value for money.

Alternatives

Aligracehair.com's competitors include such websites as Luxy Hair, Hidden Crown Hair, and Bellami Hair. These websites also offer human hair extensions, but each has its unique selling points, pricing, and quality. Customers are advised to do their research to find the best option that suits their needs.

Customer Service

Aligracehair.com's customer service team is responsive and helpful, providing prompt replies to customer queries. They also offer an online chat service, which allows customers to communicate with a representative in real-time. Although they do not have physical stores, they offer a 15-day return policy in case customers are not satisfied with the purchased product.

Product Quality and Selection

Aligracehair.com offers a wide range of human hair extensions in different lengths, colors, and textures. The hair extensions are made of 100% human hair, which looks natural and blends seamlessly with the customer's own hair. The website also offers different types of hair extensions, including clip-ins, tape-ins, weft, and wigs, to suit different preferences.

Website Usability

Aligracehair.com's website is user-friendly, with a clean and modern layout that makes it easy to navigate. Customers can easily search for their desired products and filter their search results based on the length, texture, and color of the hair extension. The website also offers customers the option of creating an account, which allows them to save their preferences and track their orders.

Returns and Exchanges

Aligracehair.com offers a 15-day return policy for customers who are not satisfied with their purchase. Customers must contact the customer service team within 15 days of receiving their order and follow the return process described on the website. The company will issue a refund or exchange the product based on customer preference.

Promotions and Discounts

Aligracehair.com offers regular promotions and discounts to their customers. Customers can sign up for their newsletter to receive updates on the latest deals and promotions. Additionally, the website offers bundle deals that provide customers with discounts when they purchase multiple products.

Reputation

Aligracehair.com has a reputable history of providing customers with high-quality products and reliable service. The website has positive reviews on various online forums and social media platforms, which attract new customers. The website also employs secure payment methods to ensure customer data is protected.

Payment Options

Aligracehair.com offers a range of payment options, including credit and debit cards, PayPal, and bank transfers. Customers can choose the option that best suits their preference and convenience.

Loyalty Programs

Aligracehair.com does not currently offer a loyalty program for their customers. However, regular customers can take advantage of bundle deals and regular discounts offered on the website.

Customer Reviews

Aligracehair.com has positive customer reviews on their website, with many customers praising the quality and natural look of the hair extensions. The website also features customer reviews on each product page, providing customers with useful feedback from previous buyers.

Community Involvement

Aligracehair.com does not have any formal community involvement programs but has an engaged social media following that interacts with the website's posts and provides user-generated content.

Shipping and Costs

Aligracehair.com provides free shipping on all orders above $99 within the US. International shipping charges can vary depending on the destination country, and the website provides customers with a tracking number to trace their shipments. The delivery time for most products is 5-14 business days, depending on the customer's location. Shipping costs are calculated during checkout and vary depending on the size and type of products ordered.

Aligracehair Recent User Reviews

User Rating

5 stars

78

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Reviewer Name: Arranxia ILLOYE

Review Submission Date: 2023-02-13

Review Title: Best
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Review Description: The hair is amazing !!! I recommend 100%

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Reviewer Name: Aissatou

Review Submission Date: 2023-02-09

Review Title: I am satisfed thé quality is good i am…
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Review Description: I am satisfed thé quality is good i am so happyyyy thanks youuu ??????????

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Reviewer Name: Valerie Jackson

Review Submission Date: 2023-02-07

Review Title: They do a good job of communicating and…
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Review Description: They do a good job of communicating and following up with customer satisfaction. Love the quality of my wigs.

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Reviewer Name: Nikki Avery

Review Submission Date: 2023-02-03

Review Title: Product was on point
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Review Description: Product was on point. GR8 customer service. No complaints! Bundles were decent but the only thing is they had strong smell.

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Reviewer Name: Tracy Gordon

Review Submission Date: 2023-02-02

Review Title: Beautiful, quality hair
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Review Description: The hair is thick and soft. I’ve had minimum to no breakage. The hair came right on time as expected.

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Reviewer Name: Joy Adedoye

Review Submission Date: 2023-01-17

Review Title: It was a good experience
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Review Description: It was a good experience. Shipping was pretty fast. Package arrived safely. Quality of the hair is good as described on the website.

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Reviewer Name: Le'Sha Dixon

Review Submission Date: 2023-01-14

Review Title: BAD WIG!! SCAM
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Review Description: This wig sheds so much just like my previous order. What happened to your quality wigs? Bc the wigs I’ve bought in the past last year were better quality !! THIS COMPANY IS A SCAM now due to change of management!!! WIGS ONLY LAST 2 weeks before all the hair sheds off the wig!!! I have a bald wig after 2 weeks of purchasing!!

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Reviewer Name: Kay

Review Submission Date: 2023-01-13

Review Title: The wig came out well, just as described. Can’t wait to rock it
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Review Description: The seller was very communicative and friendly.

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Reviewer Name: Awa Mbengue

Review Submission Date: 2023-01-10

Review Title: I really like the quality of the hair
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Review Description: I really like the quality of the hair

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Reviewer Name: Briana Ani

Review Submission Date: 2023-01-02

Review Title: The service with Aligrace is always…
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Review Description: The service with Aligrace is always great. They do a good job of communicating and following up with customer satisfaction. I've been ordering from them for years. Their kinky straight hair is beautiful and matched my hair texture perfectly. There was a chemical smell on the hair but I washed before installing. It went away after a few washes. Will definitely be ordering again!