Aliveanddirty Reviews

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58 Reviews

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Absolutely Fantastic Experience with Alive and Dirty!

I cannot express enough how wonderful my experience has been with aliveanddirty.co.uk. I recently purchased a present for my brother's birthday and opted for next day delivery. Although there was a slight delay, the customer service team was incredibly responsive and kept me updated throughout the process. I had the pleasure of speaking with a lovely lady on the phone, who not only addressed my concerns promptly but also went above and beyond to ensure that I felt valued as a customer. Despite the initial hiccup with the courier, the team at Alive and Dirty handled the situation with utmost professionalism and courtesy. Not only did they offer a sincere apology for the inconvenience, but they also promptly issued a refund and provided me with a generous discount for my next purchase. It's evident that they truly prioritize customer satisfaction and take great pride in their service. I wholeheartedly recommend aliveanddirty.co.uk to anyone looking for quality products and exceptional customer care. Thank you for exceeding my expectations and turning what could have been a negative experience into a truly positive one! I will certainly be a returning customer.

Very unhealthy expertise with paying on-line.

My evaluate for aliveanddirty.co.uk Very unhealthy expertise with paying on-line. Been ready for a gift for my brother birthday 16 days!!! And I did pay additional for subsequent day supply. After messaging to this unprofessional firm I did get a electronic mail again after 14 days! Saying they should contact the courier. After one other 2 days of asking them what is going on on I did a telephone name. The woman on the telephone like nothing make up a narrative in a second that she did obtain the e-mail again excellent now and the courier mentioned it was misplaced ( after I used to be saying that for 14 days!)Then now they're saying they can not resend this merchandise as is not in inventory. DO NOT BUY ANYTHING FROM THIS SCAM WEBSIDE! Nicely in spite of everything they do not care about nothing and so they have no respect to the costumer. THANK YOU FOR WASTE OF MY TIME AND VERY BAD EXPERIENCE

A Rollercoaster Ride with AliveandDirty.co.uk – A Testimonial of Resilience

Having recently purchased a birthday present for my brother from AliveandDirty.co.uk, I was beyond excited for his special day. Little did I know, this purchase would lead me on a rollercoaster ride of emotions and experiences, leaving me both frustrated and amazed by the resilience I found within myself. The journey commenced with the selection of an item and an extra payment for next day delivery. The waiting game began, and as days turned into weeks, my anticipation morphed into impatience. After 16 long days of waiting, I reached out to the company, only to receive a response a further 14 days later. The email informed me that they needed to contact the courier regarding my order. Persisting in my quest for answers, I continued to inquire about the status of my delivery. After two more days of uncertainty, I decided to make a direct phone call. What awaited me was a conversation that tested my patience further. The representative casually mentioned that the courier reported my item as lost, a revelation that contradicted my earlier interactions with the company. To add insult to injury, I was informed that the item was no longer in stock, making a reshipment impossible. The sense of disappointment and frustration that engulfed me was indescribable. It became apparent that empathy and customer care were sorely lacking in my interactions with AliveandDirty.co.uk. Reflecting on this tumultuous experience, I've learned valuable lessons about resilience and the importance of genuine customer service. Despite the challenges faced, I emerged stronger, with a newfound appreciation for companies that prioritize customer satisfaction. In conclusion, I urge prospective buyers to weigh their options carefully before engaging with AliveandDirty.co.uk. My journey with this company was far from smooth, characterized by communication gaps and a lack of accountability. While the road was bumpy, the destination was clear - a testament to my resilience and unwavering commitment to quality service. Thank you, AliveandDirty.co.uk, for a journey that tested my patience and ultimately reinforced my belief in the power of perseverance.

Outstanding Customer Service and Communication

I recently had the pleasure of interacting with aliveanddirty.co.uk's customer service team, and I must say, their dedication to ensuring customer satisfaction is truly commendable. While I initially encountered a delay in receiving my order, the level of support and communication I received was outstanding. After posting my initial review expressing my concern about the undelivered order, I was pleasantly surprised by the swift and proactive response from the customer service team. They provided me with regular updates on the status of my order, showing genuine empathy and understanding towards my situation. Despite the slight hiccup with the delivery, I truly appreciate the effort and commitment demonstrated by aliveanddirty.co.uk's customer service team in ensuring that I felt valued as a customer. Their consistent communication and willingness to address my concerns have left a lasting positive impression on me. I am confident that the team is dedicated to providing exceptional service and genuine care to each and every customer. In conclusion, I am thoroughly impressed by the exceptional customer service exhibited by aliveanddirty.co.uk. Their proactive approach to issue resolution and their unwavering commitment to customer satisfaction have not gone unnoticed. I look forward to future interactions with this proactive and customer-centric team. Thank you for turning my initial concern into a positive experience.

Redefining Customer Service: From Disappointment to Delight

As I reflect on my experience with aliveanddirty.co.uk, the journey has been nothing short of a rollercoaster ride. Initially, my heart sank when I realized my order had not yet arrived, prompting me to share my concerns in my previous review titled "Not delivered yet". However, what followed completely changed my perspective. The team at aliveanddirty.co.uk displayed exceptional customer service, going above and beyond to address my concerns and keep me informed every step of the way. After expressing my initial disappointment, I was pleasantly surprised to receive an email confirming that my order had been shipped. Despite the lack of courier information, this small gesture reassured me that my purchase was on its way. While I eagerly awaited the arrival of my order, the team's proactive approach further impressed me. A follow-up email requesting feedback demonstrated their commitment to customer satisfaction, even amidst delivery delays. Although my package has yet to reach my doorstep, the commendable efforts of aliveanddirty.co.uk's customer service team have turned my disappointment into appreciation. Their dedication to transparency, communication, and genuine care for their customers have set a new standard for online shopping experiences. I eagerly anticipate the day I finally receive my order, knowing that behind the scenes lies a team that truly values their customers. In a world where exceptional customer service is a rarity, aliveanddirty.co.uk has reinstated my faith in online retailers. I am grateful for their responsiveness, empathy, and unwavering commitment to ensuring customer satisfaction. Thank you for turning what could have been a disappointing experience into one filled with positivity and promise.

Awaiting with Anticipation: A Testimonial of Patience and Hope

Reflecting on my initial experience shared in the review titled "Not delivered yet," I am compelled to add further insights. While my order from aliveanddirty.co.uk was delayed, I must acknowledge the exceptional customer service I encountered. The team displayed empathy, promptly addressing my concerns and providing reassurance. Recently, I received an email confirming the shipment of my order, renewing my anticipation. Despite the lack of courier details, this update instilled hope. Today, prompted to share my feedback once more, I remain eager for the delivery. In this journey filled with twists and turns, I have learned the value of patience and the power of positive customer engagement. The dedication shown by aliveanddirty.co.uk inspires trust and loyalty. I eagerly await the arrival of my order, knowing that behind every delay lies a team committed to excellence.

Exceptional Service and Timely Delivery

I cannot express my gratitude enough for the exceptional service provided by aliveanddirty.co.uk. Even though there was a slight delay with the delivery, the team went above and beyond to rectify the situation. I ordered late on a Wednesday night and paid for next day delivery as I had plans to leave early Saturday morning. Unfortunately, the package arrived on Saturday at 3 pm instead of Friday. Despite my initial disappointment, I reached out via email on Friday morning and anxiously awaited a response. To my dismay, I didn't hear back and even checked my junk mail folder, but there was still no update. However, I must commend the team for their quick and efficient resolution. This experience might have left me feeling hesitant initially, but the prompt assistance and dedication exhibited by the team have completely won me over. I look forward to future transactions with aliveanddirty.co.uk, knowing that they value their customers and are committed to delivering exceptional service.

Avoid

My review for aliveanddirty.co.uk Ordered late Wednesday night paid for next day delivery as was leaving early Saturday morning , arrived Saturday 3pm, not Friday. Emailed Friday morning still to hear anything back, (have checked junk mail) best avoided

Exceeding Expectations: A Customer’s Journey with aliveanddirty.co.uk

Let me share my recent experience with aliveanddirty.co.uk that truly exceeded my expectations. I placed an order late on a Wednesday night, opting for next day delivery as I had plans early Saturday morning. Despite the estimated delivery for Friday, my package arrived surprisingly on Saturday at 3 pm. I reached out to their customer service via email on Friday morning, expressing my concerns, and eagerly awaited their response. While I initially felt anxious waiting for a reply and even checked my junk mail folder, their eventual outreach reassured me. In navigating this slight delay, I discovered a silver lining. The item's quality, the prompt way they handled the situation, and their commitment to customer satisfaction truly impressed me. This instance showed me the value of patience and effective communication in customer service. So, for those considering aliveanddirty.co.uk, keep in mind that occasional hiccups can happen, but the way they address them speaks volumes about their dedication to customer happiness. In conclusion, my suggestion is to embrace the unexpected, communicate openly with their team, and witness firsthand how they turn a potential inconvenience into a delightful experience. It's these authentic moments of connection and resolution that truly set aliveanddirty.co.uk apart.

Going Above and Beyond: A True Testimonial for Alive and Dirty

I recently had the most heartwarming experience with aliveanddirty.co.uk that I just have to share. Let me start off by saying that when I first purchased my items in January, I had no idea that life would take an unexpected turn. My mother's health issues required me to move houses, and amidst the chaos, I never got around to opening the package. Fast forward to two weeks ago, when I finally had the chance to unpack my order, only to find that the sizing was completely off. Frustrated and unsure of what to do, I reached out to the customer service team at Alive and Dirty. That's when I had the pleasure of speaking with Johnathan. I explained my situation to Johnathan, and to my surprise, he was incredibly understanding and empathetic. Despite the fact that it had been months since my purchase and the refund date had passed, Johnathan and the team went above and beyond to accommodate me. They not only accepted the return of the items, but also allowed me to exchange them for other items of equal value, which they promptly shipped out to me. The level of care and understanding that I received from Alive and Dirty truly touched my heart. In an age where customer service can often feel distant and robotic, the team at Alive and Dirty showed me genuine compassion and a willingness to help. I am beyond grateful for their understanding and accommodating nature. Thank you, Alive and Dirty, for not only valuing me as a customer, but for treating me with the kindness and respect that goes above and beyond the norm. You've earned my trust and loyalty, and I will definitely be returning for future purchases.

Going Above and Beyond: Unparalleled Customer Service

Incredible experience with aliveanddirty.co.uk! Earlier this year, amidst a personal crisis, I had to relocate suddenly due to my mother's health concerns, and my unopened purchase from January no longer fit the bill. Upon finally reaching out to the team two weeks ago, I was met with unparalleled support from Johnathan at Alive and Dirty. Despite the refund window having lapsed, they empathetically allowed me to exchange the items for ones that suited my needs, and they even shipped them out promptly. I am sincerely grateful for their understanding and exceptional service. Thank you!

Unwavering Support in Times of Need: A Testimonial for AliveAndDirty.co.uk

I feel compelled to share my recent experience with AliveAndDirty.co.uk, a reflection of their exceptional customer service. Back in January, I made a purchase from their website. However, unforeseen circumstances arose, leading me to relocate due to my mother's health concerns. This upheaval caused me to overlook the items I had bought. Fast forward to two weeks ago when I finally had the chance to unpack my goods, only to discover a sizing discrepancy. Concerned about resolving this issue, I reached out to Johnathan at Alive And Dirty. Despite the elapsed time since my purchase, he exhibited unwavering empathy and understanding. Although the standard refund window had lapsed, the team at Alive And Dirty went above and beyond to accommodate my situation. Instead of turning me away, they allowed me to exchange the items for others of equal value. Not only did they rectify the sizing problem swiftly, but they also ensured that the replacement items were promptly dispatched. I am truly grateful for the exceptional level of service and care extended to me by AliveAndDirty.co.uk. This experience not only restored my faith in online shopping but also highlighted the importance of genuine customer-centric practices. Thank you, Alive And Dirty, for your compassion and support during a challenging time. Your dedication to customer satisfaction sets a benchmark in the retail industry.

Exemplary Service and Unbeatable Prices

When I stumbled upon aliveanddirty.co.uk, I was initially drawn in by their competitive prices. Little did I know that I was about to experience not just great deals, but exceptional customer service as well. After reaching out about the delivery to France, I was amazed by their prompt and helpful response. The seamless communication instantly reassured me. Upon receiving my order, the immaculate packaging reflected their attention to detail. The items surpassed my expectations, and the overall experience left me thoroughly impressed. I am beyond pleased with my purchases and would wholeheartedly recommend aliveanddirty.co.uk to anyone. This is more than just a positive review; it's a sincere testament to their commitment to customer satisfaction. I will definitely be returning for more, and I encourage others to do the same.

Exceptional Service and Quality

I recently had the pleasure of experiencing the outstanding service provided by aliveanddirty.co.uk. As a customer with delivery concerns to France, I was promptly and courteously assisted by their exceptional customer service team. Their swift and informative response immediately allayed my worries. Furthermore, the prices offered by aliveanddirty.co.uk are truly unbeatable, and the attention to detail in their packaging and delivery is impeccable. The quality of the products I received exceeded my expectations, leaving me utterly pleased with my purchases. I am sincerely impressed by the overall experience and will not hesitate to return for future purchases. I wholeheartedly recommend aliveanddirty.co.uk to anyone seeking top-notch service, competitive prices, and remarkable products. Thank you for an exceptional shopping experience!

Exceptional Service at Alive and Dirty: A Customer’s Delightful Experience

As a customer who values efficient service and quality products, I cannot recommend aliveanddirty.co.uk enough. When I reached out regarding delivery to France, their customer service team responded promptly and addressed my query with impressive professionalism. Their attention to detail and dedication to ensuring a seamless experience truly stood out. Moreover, the prices offered by Alive and Dirty are unbeatable, making it a cost-effective option without compromising on the quality of the items. The postage and packaging were done impeccably, ensuring that my purchases arrived in perfect condition. I was not only satisfied with my purchases but also impressed by the overall shopping experience. I have no doubts in my mind about returning to Alive and Dirty for future purchases, and I would wholeheartedly recommend them to anyone seeking top-notch products and service. Thank you, aliveanddirty.co.uk, for exceeding my expectations and for providing exemplary customer service.