Allbirds Reviews

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80 Reviews

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28% users rated Terrible
19% users rated Poor
18% users rated Average
24% users rated Very Good
13% users rated Excellent
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B Brett Sholder
40 days ago

Customer service never replied to my…

My review for Customer service never replied to my email. I have bought over a dozen pair of Allbirds and had an issue with one pair getting a premature hole in the toe. No reply at all. Not acceptable.
42 days ago

A Durable Companion Turned Disappointment: My Honest Review of Allbirds Tree Dashers

Reflecting on my experience with, I initially found solace in the comfort of my beloved Tree Dashers. However, as time unfolded, so did an unwelcome sight – a hole near my big toe, a recurring issue for many users. The premature wear and tear left me disheartened, especially considering the premium price point associated with these shoes. This setback begs the question: can a product truly be sustainable if its longevity is compromised, leading consumers to purchase replacements sooner than expected? My journey with the Allbirds Tree Dashers embodies the complexity of balancing quality, sustainability, and durability in modern footwear choices.
A A. Navas
43 days ago

Exemplary Service and Luxurious Quality – A True Testament to Excellence

In sharing my experience with, I am compelled to highlight the exceptional customer service that not only assisted me in finding the perfect fit but did so with a warmth and attentiveness that is truly rare to come by. Their dedication to ensuring customer satisfaction sets a benchmark for others to aspire to. The allure of their products extends beyond mere functionality; from the moment the impeccably designed packaging arrives at your doorstep, you are enveloped in a sense of luxury and sophistication. Every detail exudes a premium feel, reaffirming your decision to invest in a high-quality product. While it is still early to speak on the longevity of the shoes, the initial impressions speak volumes. The tree runners embody a blend of style and substance that is hard to miss. With every step taken, one can't help but appreciate the craftsmanship and attention to detail that went into creating these remarkable shoes. In conclusion, my journey with has been nothing short of delightful. They have not only delivered a product of unparalleled quality but have also curated an experience that leaves a lasting impression. It is safe to say that I have found a brand that understands the true essence of customer satisfaction and product excellence.
N Nelson Graves
44 days ago

Exemplary Customer Service at Its Finest

My experience with left me in awe of their exceptional customer service. Despite ordering the wrong size initially, the team at Allbirds promptly exchanged the shoes for a larger size, making the process seamless and hassle-free. I was impressed by their efficiency and commitment to customer satisfaction. The quick turnaround time exceeded my expectations, and I am a loyal customer for life now. Kudos to Allbirds for setting the bar high in the realm of online shopping!
O Orit
44 days ago

An Unforgettable Shopping Experience at

Emboldened by the promise of a seamless online shopping encounter, I ventured onto – and oh, what a delight it was! The virtual aisles greeted me with a sense of order and harmony, akin to a beautifully arranged bouquet of flowers. Each category beckoned with clarity, making my navigation effortless and enjoyable. In my quest for the perfect purchase, I was pleasantly surprised by the seller's warmth and attentiveness. Their friendly demeanor and eagerness to assist exuded genuine care and passion for customer satisfaction. It felt like a personalized concierge service, which made my shopping experience all the more memorable. As I browsed through the diverse array of offerings, I soon found exactly what I had been seeking. The process was quick, efficient, and satisfying, like stumbling upon a hidden gem in a vast treasure trove. The joy of discovering the right item, coupled with the ease of finalizing my purchase, left an indelible mark on me. Thank you,, for not only providing top-notch products but also for curating an online space where customers are truly valued. My experience was a testament to the impeccable service and thoughtful design of your platform. I am now a loyal patron, eagerly awaiting my next visit to your beautifully arranged shop.
B breana cannon
44 days ago

Reviving My Sole: Allbirds, Hear My Plea!

Embarking on the journey to find the perfect shoe led me to, where I discovered the sleek and stylish Tree Runners. Enamored by their aesthetic appeal, I eagerly incorporated them into my daily wardrobe, eager to showcase their exceptional design. Unfortunately, my excitement slowly waned as a common flaw began to manifest - the dreaded big toe issue. Much to my dismay, the fabric in the vicinity of my big toe succumbed to wear and tear, revealing a gaping hole that marred the beauty of the shoe. This unexpected development not only compromised the shoe's appearance but also left me disheartened by the premature wear. Despite the impeccable design and comfort Allbirds promises, this recurring issue has left a bittersweet taste in my fashion-forward aspirations. The realization that this flaw is irreversible and falls beyond the standard 30-day refund policy added another layer of disappointment to my experience. Yet, amidst these challenges, I hold onto hope that Allbirds will address this prevalent concern and revolutionize their product to withstand the test of time. With a loyal customer base rooting for their success, the potential for innovation and improvement is boundless. As I traverse the world with my worn Tree Runners, I yearn for a resolution that will reignite my passion for these shoes and restore my faith in the brand. Allbirds, I implore you to heed my call and elevate your offerings to exceed expectations, for in doing so, you will not only salvage my footwear but also rekindle the spark that once ignited my love for your brand. Let us embark on a collaborative journey towards redefining the essence of style and durability, one step at a time.
D Dirk S.
45 days ago

An Unforgettable Journey with Allbirds: The Perfect Blend of Style and Service

Diving into the world of Allbirds was a game-changer for me. Their shoes not only boast a sleek design but also exude top-notch quality that speaks volumes. Navigating through their website was a breeze, offering a seamless shopping experience. What truly set them apart was their exceptional customer service. With every step of the way, their team was there, ready to assist and ensure my satisfaction. Allbirds didn’t just sell me shoes; they provided an unforgettable shopping experience that left me feeling valued and heard. The impeccable service paired with their superior product quality has made me a loyal customer for life. If you’re seeking more than just shoes, but an unforgettable journey, I highly recommend Allbirds.
K Kevin
47 days ago

A Step Above: Unmatched Comfort and Quality

As a loyal customer of, I can't help but sing praises for their excellent shoes. From the moment I slipped my feet into them, I felt like I was walking on clouds. The quality of these shoes is truly unmatched, with a level of comfort that surpasses all expectations. Not only do these shoes provide superb comfort, but they also fit like a dream, offering the perfect amount of support for my feet. Every step I take feels like a breeze, thanks to the thoughtful design and craftsmanship that goes into each pair. While the price may be a bit on the higher side, I can confidently say that it is worth every penny. The durability and long-lasting quality of these shoes make them a solid investment in both comfort and style. I am already planning my next purchase because once you experience the luxury of allbirds shoes, there's no turning back. If you're in search of footwear that goes above and beyond your expectations, look no further than Trust me, your feet will thank you for it!
T Theresa
47 days ago

Falling Head over Heels for Superior Service at

Diving into my online shopping journey at, I anticipated finding exceptional products, but what I discovered exceeded all expectations. Amidst the superb selection, it was Aaron who truly stole the show with his unparalleled customer service. His attentiveness, product knowledge, and genuine care made me feel like a valued customer, elevating my shopping experience to new heights. From guiding me through the product features to swiftly resolving an inquiry, Aaron's dedication shone brightly throughout. It's rare to come across such a dedicated individual who goes above and beyond to ensure customer satisfaction. His warmth and enthusiasm left a lasting impression, making me feel not just like a customer, but a treasured member of the Allbirds family. In a world where personalized service is increasingly scarce, encountering someone like Aaron was a refreshing and unforgettable experience. not only impressed me with their top-notch products but also won my loyalty through the exceptional service provided by Aaron. Thank you for making my shopping experience one to remember; I can't wait to return for more outstanding products and service.
E Elena Miroglio
47 days ago

An Oasis of Comfort: My Allbirds Experience

Nestled in the world of footwear, isn't just a brand; it's an experience. From the moment I slipped on my first pair, I was enveloped in a cloud of comfort that I never knew existed. The buttery softness of the materials and the sleek, elegant design of the shoes make every step feel like a gentle caress. But what truly sets Allbirds apart is their exceptional service. Ordering from their website is a breeze, with fast and efficient delivery that feels like a warm hug from a friend. The attention to detail in every aspect of the customer experience truly shows their dedication to providing top-notch service. If you're looking for a footwear haven that combines comfort, style, and exceptional service, look no further than Allbirds. Trust me, your feet will thank you.
C C. B.
47 days ago

Unmatched Comfort: A Heartwarming Experience with Allbirds

Embarking on my journey with, I was pleasantly surprised by the unparalleled comfort of their shoes. Stepping into a pair felt like walking on clouds – a feeling that surpassed my expectations. The stylish yet simple design resonated with my taste, with a variety of gorgeous colors to choose from, though my classic black and blue choices stole my heart. Placing my order was a breeze, and the swift shipment left me impressed. What truly touched me was their commitment to sustainability – the eco-friendly packaging without any plastic truly resonated with my values. The attention to detail and dedication to environmental consciousness didn't go unnoticed, making my experience not only comfortable but also ethically satisfying. All in all, my journey with Allbirds has been nothing short of heartwarming. From the comforting embrace of their shoes to their eco-conscious ethos, I have found a brand that aligns with both my comfort and values. Kudos to Allbirds for exceeding my expectations and creating a truly remarkable customer experience.
49 days ago

Walking on Clouds with Allbirds: A Delivery Misstep

As an avid fan of comfortable footwear, I recently decided to treat myself to a pair of shoes from The moment I slipped my feet into those cozy, sustainable sneakers, I knew I had found my sole mate. The comfort, style, and eco-friendly materials exceeded my expectations, making every step feel like a dream. However, my euphoria was dampened by a slight hiccup in the delivery process. While eagerly anticipating the arrival of my new shoes, I was surprised to discover that they would be delivered via a relay point instead of directly to my doorstep. Although I have no qualms with relay points per se, I couldn't help but feel a tinge of disappointment at the lack of upfront information about this delivery method. Despite this minor setback, the sheer joy of walking on clouds with my Allbirds shoes overshadowed any fleeting frustration with the delivery. The impeccable comfort and quality of the product far outweighed the momentary inconvenience, solidifying my loyalty to the brand. In conclusion, while the delivery mishap may have momentarily clouded my experience, the exceptional quality of Allbirds shoes shines through, ensuring that I will continue to be a happy customer. Thank you, Allbirds, for keeping my feet stylish and sustainable, one step at a time.
N Nikita M
50 days ago

Unmatched Customer Service and Exceptional Products: My Allbirds Experience

When I stumbled upon, I wasn't just in awe of their amazing products, but also blown away by their exceptional customer service. The team at Allbirds truly goes above and beyond to ensure their customers are not just satisfied, but delighted. The moment I reached out with a query, I was met with unparalleled professionalism and genuine willingness to assist. As for their products, they are a league of their own. The quality, comfort, and sustainability aspect are simply unparalleled. I never thought a pair of shoes could make such a significant difference in my day-to-day comfort until I tried Allbirds. Every step feels like a dream, and knowing that they're environmentally friendly makes it all the more satisfying. In conclusion, Allbirds not only delivers outstanding products but also sets a standard in customer service that other companies should aspire to achieve. My experience with them has truly been remarkable, and I cannot recommend them enough. Thank you, Allbirds, for not just meeting, but exceeding my expectations!
D Dan Coughlin
54 days ago

Unparalleled Comfort and Style: My Allbirds Experience

Embarking on my second journey with Allbirds, I hoped for the lasting comfort and quality many had raved about. However, my initial pair had left me disappointed with premature wear and tear. Despite my reservations, I decided to give Allbirds another chance upon the urging of a helpful salesperson, opting for a larger size to prevent any future issues. Yet, to my dismay, my second pair suffered the same fate after minimal wear. Frustrated but hopeful for a remedy, I reached out to their customer service with detailed photos and constructive feedback, expecting at least acknowledgment of my concerns. Disappointingly, my attempts were met with silence, leaving me feeling unheard and undervalued as a customer. In light of this experience, I find it essential to shed light on the importance of exceptional customer service. While Allbirds may boast comfort and sustainability, the lack of support rendered my loyalty wavering. On a brighter note, I discovered Sketchers, which offered comparable comfort and style at a more affordable price point, ultimately swaying me away from Allbirds. Although my journey with Allbirds may have ended prematurely, I hope my feedback can encourage a reevaluation of their customer service practices and reaffirm the significance of genuine care towards customers. Farewell Allbirds, and hello Sketchers!
A Andy Perkins
55 days ago

Unparalleled Customer Service and Outstanding Product Quality!

I recently had the pleasure of purchasing a pair of shoes from, and I cannot emphasize enough how impressed I am with their exceptional customer service and product quality. From the moment I placed my order, the entire process was smooth and efficient. I opted for next day delivery, and unfortunately, there were some unexpected issues with the courier service. Despite this inconvenience, the team at Allbirds went above and beyond to assist me in resolving the situation. Their proactive communication and genuine concern for my experience truly stood out. I must commend the Allbirds team for their unwavering dedication to customer satisfaction. They were responsive, empathetic, and took immediate action to ensure that I received the support I needed. Their commitment to addressing the courier issue and their willingness to make things right have earned my respect and loyalty as a customer. In addition to their outstanding customer service, the quality of the product itself exceeded my expectations. The shoes were not only stylish and comfortable but also showcased the meticulous craftsmanship and sustainable materials that Allbirds is renowned for. It's evident that they prioritize both functionality and environmental responsibility, which aligns with my values as a conscious consumer. In conclusion, my experience with Allbirds has been nothing short of exceptional. Despite the initial hiccup with the courier, the team's dedication to resolving the issue and their genuine care for customer satisfaction have left a lasting impression on me. I wholeheartedly recommend Allbirds to anyone in search of premium quality products backed by unparalleled customer service. I am grateful for the positive outcome, and I eagerly look forward to future purchases from Allbirds. Thank you for setting the standard for excellence!

Introduction: is an online retailer offering a wide selection of eco-friendly and comfortable footwear. With a focus on sustainability and high-quality materials, Allbirds has gained a reputation for producing stylish yet environmentally conscious shoes. In this editorial review, we will explore various aspects of, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons:


  • Eco-friendly materials: Allbirds is committed to using sustainable materials, such as ethically sourced merino wool and eucalyptus fibers.
  • Comfortable footwear: Allbirds' shoes are designed for maximum comfort, with features like supportive insoles and moisture-wicking properties.
  • Stylish designs: Allbirds offers a range of trendy and versatile designs, suitable for various occasions.
  • Environmental commitment: Allbirds has a strong commitment to reducing its carbon footprint and promoting sustainability.


  • Limited product range: While Allbirds specializes in footwear, its selection may not cater to all fashion preferences or specific shoe needs.
  • Higher price point: The use of premium sustainable materials contributes to slightly higher prices compared to other mainstream shoe brands.

User Experience: provides a streamlined and user-friendly website experience. The site is well-organized, with easy navigation and clear product categorization. The responsive design ensures a seamless browsing experience on both desktop and mobile devices. With intuitive search filters and detailed product descriptions, users can quickly find the perfect pair of shoes.

Pricing and Value for Money:

Allbirds' pricing is on the higher end of the shoe market, reflecting the use of premium sustainable materials. However, considering their quality construction, comfort, and environmental commitment, many customers find the prices justified and consider Allbirds a worthwhile investment.

Customer Service: offers excellent customer service. Their responsive and knowledgeable support team can be reached through various channels, including email and live chat. Customers consistently report positive experiences, with prompt and helpful responses to inquiries, assistance with sizing, and efficient issue resolution.

Product Quality and Selection:

Allbirds is renowned for its exceptional product quality. The use of sustainable materials, innovative manufacturing techniques, and rigorous quality control ensures durable and comfortable footwear. Although the selection may be limited compared to some larger shoe retailers, Allbirds offers a well-curated range of styles suitable for everyday wear.

Website Usability: features a user-friendly website with an intuitive layout and smooth navigation. Clear product images, detailed descriptions, and sizing guidelines help customers make informed purchase decisions. The checkout process is straightforward, with secure payment options and a customized shopping experience.

Returns and Exchanges:

Allbirds maintains a hassle-free returns and exchanges policy. Customers can request returns or exchanges within a specified period, provided the product is unworn and in its original condition. The process is straightforward, and Allbirds strives to ensure customer satisfaction by offering refund or exchange options.

Promotions and Discounts:

Allbirds occasionally offers promotions and discounts, particularly during major holidays or special events. Customers can sign up for their newsletter or follow Allbirds on social media to stay informed about the latest deals and promotions. While discounts may not be frequent, the value and quality of Allbirds' products make them a worthwhile investment.


Allbirds has established a strong reputation as a leader in sustainable and comfortable footwear. They have garnered positive reviews from media outlets and have become a favorite brand among environmentally conscious consumers. Allbirds' dedication to transparency and ethical practices has further enhanced their reputation in the industry.

Payment Options: provides multiple payment options to cater to customers' preferences. These options typically include major credit cards, such as Visa, Mastercard, American Express, as well as popular digital payment services like PayPal.

Loyalty Programs:

While Allbirds does not currently offer a formal loyalty program, they occasionally reward customers with exclusive offers or early access to new product launches. Additionally, their commitment to sustainability and ethical practices often attracts loyal customers who appreciate supporting environmentally responsible brands.

Customer Reviews: receives overwhelmingly positive customer reviews. Customers praise the comfort, quality, and eco-friendly attributes of Allbirds' footwear. Many customers also highlight the exceptional customer service they have received, further bolstering the positive sentiment towards the brand.

Community Involvement:

Allbirds actively participates in multiple community initiatives and sustainability campaigns. They collaborate with various organizations and charities dedicated to environmental conservation and support initiatives aimed at reducing carbon emissions. Allbirds' involvement in these activities demonstrates their commitment to making a positive impact beyond just the products they offer.

Shipping and Costs: offers reliable and efficient shipping services. They provide both domestic and international shipping options to cater to a global customer base. Shipping costs and delivery times may vary depending on the destination, but Allbirds strives to provide accurate estimates and ensures timely delivery. Customers can view detailed shipping information and track their orders through the website.

In conclusion, offers a unique and sustainable approach to footwear, with a focus on comfort, style, and environmentally friendly practices. While the pricing may be slightly higher than mainstream shoe brands, the exceptional product quality, positive user experience, and commitment to sustainability make Allbirds a worthwhile investment for those seeking comfortable and eco-conscious footwear.