Allbirds Reviews

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68 Reviews

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31% users rated Terrible
10% users rated Poor
15% users rated Average
32% users rated Very Good
12% users rated Excellent
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B Brett Sholder
40 days ago

Unwavering Quality Shines Through at Allbirds

Embarking on my journey with Allbirds, I was met with unparalleled comfort and style, making me a loyal customer with over a dozen pairs in my collection. However, as with any product, there can be occasional hiccups. When a premature hole appeared in one pair, I reached out to their customer service for assistance. To my disappointment, no reply was received. It left me feeling unheard and neglected. Although this isolated incident marred my experience, it does not overshadow the exceptional quality and comfort that Allbirds consistently delivers. Their shoes have truly elevated my everyday wear, and I remain a steadfast supporter of their brand. The absence of a response may have been a misstep, but the enduring excellence of their products speaks volumes. Allbirds, your shoes may be sustainable, but your dedication to customer satisfaction should be equally enduring.
42 days ago

Every Step Tells a Story: My Bittersweet Journey with Allbirds

Striding into the world of sustainable footwear, I embraced Allbirds' Tree Dashers with open arms. The initial comfort and eco-friendly appeal stole my heart, whispering promises of lasting quality. Yet, as my journey unfolded, so did an unexpected twist – a tiny hole near my big toe, a tale too common among wearers. While dismay clouded my spirit at the sight of this premature wear and tear, I couldn't help but ponder: Can sustainability thrive if durability falters? The irony struck a chord within me, questioning the very essence of my eco-conscious choice. Would buying more trainers to replace these short-lived companions truly align with my commitment to the planet? Despite this setback, my Allbirds experience remains bittersweet. The fleeting flaw in craftsmanship paints a contrasting picture against the brand's sustainable ethos, leaving me torn between admiration and apprehension. As I tread carefully in my Allbirds, each step carries a nuanced narrative, reminding me that every choice we make, even in footwear, tells a story of values and beliefs. In a world where sustainability and longevity intertwine, my Allbirds saga serves as a poignant reminder that the path to a greener tomorrow is paved not only with good intentions but also with enduring quality.
A A. Navas
43 days ago

Transformative Customer Support and Luxurious Product Experience

Let me share my incredible journey with Allbirds. Initially, I faced a minor setback as the first pair I received didn't fit perfectly. However, their exceptional customer service team swiftly swooped in to assist me in finding the ideal size, ensuring my comfort and satisfaction. From the moment the impeccably packaged parcel arrived on my doorstep, I was enveloped in a sense of extravagance. Every detail exuded sophistication, cementing the feeling of owning a premium product. While it's too soon to comment on the long-term durability of the shoes, my initial weeks with the Tree Runners have been nothing short of bliss. The quality of craftsmanship is evident, and the aesthetics are simply breathtaking, elevating my entire ensemble effortlessly. Allbirds has seamlessly blended exceptional customer care with a luxurious product experience, making every step a true delight. I eagerly anticipate the journey ahead with my newfound footwear companion, knowing that comfort, style, and support are always just a pair of shoes away.
N Nelson Graves
44 days ago

Exceptional Customer Service at its Finest!

As a first-time customer of Allbirds, I must confess - I made a mistake and ordered the wrong shoe size. Despite my initial worry, I was pleasantly surprised by the exceptional customer service I received. Allbirds promptly and efficiently exchanged the pair for a larger size without any hassle. The seamless process and quick response from their team truly impressed me. This level of care and attention to customer satisfaction is rare to find these days, and it speaks volumes about the company's commitment to its customers. Thank you, Allbirds, for going above and beyond to ensure my satisfaction. I will definitely be a loyal customer moving forward and will recommend your products to everyone I know!
O Orit
44 days ago

A Shopper’s Paradise: Where Convenience and Charm Meet

Enchanting and well-organized, my visit to left me in awe. The seamless layout of the shop instantly caught my eye, making my browsing experience a delight. The warm and friendly seller added a personal touch, guiding me effortlessly to exactly what I was looking for. From the moment I stepped in, I was greeted with a sense of ease and comfort, as if the shop had been curated just for me. The attention to detail in the arrangement showcased not only their products but also their dedication to customer satisfaction. It's rare to find a perfect blend of convenience and charm, but at, it felt like second nature. I left the shop feeling content and fulfilled, knowing that I had found more than just what I wanted – I found a shopping experience unlike any other.
B breana cannon
44 days ago

Walking on Clouds: My Allbirds Journey

In my quest for the perfect pair of shoes, I stumbled upon Allbirds, and oh, what a find it was! The sleek design of the tree runners immediately caught my eye, promising both style and comfort. As soon as I slipped them on, it felt like walking on clouds – a feeling I had longed for in my footwear. However, as time passed, a tiny glitch emerged – the dreaded big toe issue. Just like many others, I noticed a hole forming where my big toe resided, a flaw that marred the otherwise pristine appearance of the shoe. Despite my disappointment, I couldn't help but reminisce on the days when these shoes were my go-to choice for any occasion. The heartbreak struck harder when I realized that this issue wasn't covered under the 30-day refund policy. It left me yearning for a solution from Allbirds, hoping they would address this common concern and ensure their customers' satisfaction. Nonetheless, my journey with Allbirds remains a cherished one. The comfort they provided during those initial days was unparalleled, and the memories of strolling in style will forever linger in my mind. Here's to hoping that Allbirds will fix the big toe issue, ensuring that their shoes continue to bring joy to many more feet around the world.
D Dirk S.
45 days ago

Stepping into Comfort: A Testimonial for Allbirds

Walking through life with Allbirds shoes has truly been a game-changer for me. Not only are their designs sleek and trendy, but the quality is unmatched in the industry. Every step feels like I'm walking on clouds, a feeling I never knew I needed until I experienced it with Allbirds. Browsing through their website, I was pleasantly surprised by how easy and seamless the shopping experience was. The intuitive layout and detailed product descriptions made it a breeze to find the perfect pair for me. And let's talk about their customer service – it's top-notch! Any questions or concerns I had were addressed promptly and with genuine care. My journey with Allbirds has been nothing short of amazing, and I can't recommend them enough. If you're looking for not just good shoes, but a whole experience that leaves you feeling satisfied and supported, Allbirds is the way to go. Thank you, Allbirds, for elevating my footwear game and my comfort level!
K Kevin
47 days ago

Unmatched Comfort: A Worthwhile Investment for Your Feet

From the moment I slipped into a pair of shoes from, I knew I had found something special. The quality of these shoes is truly top-notch, with every stitch and material exuding excellence. Not only are they comfortable beyond compare, but they also provide the perfect support for my feet, ensuring that every step I take is a step towards comfort and health. While the price tag may seem a bit steep at first glance, let me assure you – these shoes are worth every penny. The durability and long-lasting comfort they offer make them a worthwhile investment for anyone who values their foot health and overall well-being. I can confidently say that I would not hesitate to purchase another pair in the future, knowing that I am investing in not just a pair of shoes, but in my own comfort and happiness. If you're looking for shoes that will make you feel like you're walking on clouds, look no further than Trust me, your feet will thank you.
T Theresa
47 days ago

My Heart Belongs to Aaron at Allbirds: A Love Story

My journey with was nothing short of magical, thanks to Aaron. From the moment I reached out for assistance, Aaron's passion and dedication shone through, making me feel like a valued customer. His attention to detail and personalized service made me fall a bit in love with the brand. Every interaction with Aaron was a delightful experience, and his expertise and genuine care for customers truly set Allbirds apart. I can't thank Aaron enough for going above and beyond to ensure my satisfaction. He embodies the essence of exceptional customer service, making my shopping experience unforgettable. If you're looking for a brand that not only offers high-quality products but also values each customer, Allbirds with Aaron is the perfect match. My heart belongs to Aaron and Allbirds, and I can't wait to continue this love story with every purchase.
E Elena Miroglio
47 days ago

A Featherlight Experience: The Epitome of Comfort and Style

From the moment I slipped on my first pair of shoes from, I was instantly transported to a realm of unparalleled comfort and style. The gentle embrace of the fabric, the cushioning beneath my feet – it was like walking on clouds. But what truly set allbirds apart was not just the luxurious comfort they provided, but also their exquisite design that effortlessly combined elegance with simplicity. What truly sealed the deal for me was the exceptional service that accompanied my purchase. From the seamless ordering process to the lightning-fast delivery, every step was executed with precision and efficiency. It was evident that customer satisfaction was at the core of their ethos, and I felt truly valued as a patron. In a world where comfort and style often seem diametrically opposed, allbirds effortlessly bridges the gap, creating a harmonious blend that caters to both the body and the soul. With each step I take in my allbirds, I am reminded of the unparalleled quality and care that goes into every pair. Thank you,, for not just selling shoes, but for crafting an experience that transcends mere footwear. My feet have found a new home, and I will forever be a loyal patron of your exceptional brand.
C C. B.
47 days ago

Life-Changing Comfort: A Love Letter to Allbirds

When I stumbled upon Allbirds, I never knew that a pair of shoes could make such a difference in my daily life. These shoes are not just comfortable; they are a game-changer. Firstly, let's talk about the comfort level. From the moment I slipped my feet into my Allbirds, it felt like walking on clouds. The plush interior and supportive sole make each step a joy. Whether I'm running errands or going for a casual stroll, my feet never complain. But it's not just the comfort that won me over; it's the style as well. The no-nonsense simplicity of Allbirds' design is exactly my aesthetic. The range of colors is impressive, but I find myself gravitating towards the classic black and blue options - they just go with everything! On top of all this, ordering from Allbirds is a breeze. The process is smooth, and the shipment is lightning-fast. And let's not forget the eco-friendly packaging - kudos to Allbirds for their commitment to sustainability. All in all, Allbirds has exceeded all my expectations. These shoes are more than just footwear; they are a lifestyle. Thank you, Allbirds, for creating a product that has truly changed the way I walk through life.
49 days ago

Exceptional Comfort, Room for Improvement in Delivery Communication

From the moment I slipped on my shoes from, I knew I had found my perfect pair. The comfort and quality surpassed my expectations, and I couldn't be happier with my purchase. However, the delivery process left a bit to be desired. While I appreciate the convenience of relay points, I would have preferred upfront clarity regarding the delivery method. Knowing this information beforehand would have eliminated any surprises and enhanced my overall shopping experience.
N Nikita M
50 days ago

Unparalleled Customer Service and Exceptional Quality Products – My Remarkable Experience with

From the moment I landed on, I was greeted with a level of customer service that surpassed all my expectations. The seamless navigation through their website made my shopping experience a breeze. Not only did I find exactly what I was looking for, but the quality of their products also left me amazed. The customer service team at went above and beyond to ensure that all my queries were promptly addressed. Their dedication to customer satisfaction was truly unparalleled, and it made me feel valued as a customer. The products I ordered were nothing short of exceptional. The attention to detail and the commitment to sustainability were evident in every step of the process. The comfort and quality of their shoes exceeded my expectations, and I was thoroughly impressed with the eco-friendly approach they adopted. In conclusion, my experience with was nothing short of remarkable. The combination of outstanding customer service and top-notch products has made me a loyal customer. I wholeheartedly recommend to anyone in search of quality and care in every aspect of their purchase. Thank you,, for setting a new standard in customer satisfaction and product excellence.
D Dan Coughlin
54 days ago

An Unforgettable Journey: My Allbirds Experience

After stumbling upon and hearing rave reviews, I decided to give their shoes a try. My excitement knew no bounds when I received my first pair, only to be met with disappointment as both shoes developed holes near the big toe area after minimal wear. Unwilling to give up on the brand, I reached out to their customer service, hoping to provide constructive feedback rather than seeking compensation. To my dismay, my initial attempts to communicate were met with silence. Undeterred, I sent photos of both pairs again, hoping for acknowledgment or resolution. Sadly, my efforts were in vain as the lack of response persisted, leaving me feeling abandoned and dissatisfied. Reflecting on my experience, I couldn't help but feel disheartened by the non-existent customer service. As I contemplated my next step, I came across Sketches, an alternative brand offering comparable products at a more affordable price point. In the end, my journey with Allbirds may have been short-lived, but it left a lasting impression on me. Despite the setbacks, I couldn't help but cherish the memories of my 2nd pair of Allbirds, a bittersweet reminder of a brand that fell short of expectations. Farewell, Allbirds; you may have flown away, but the lessons learned will remain grounded in my heart.
A Andy Perkins
55 days ago

An Unforgettable Experience with Allbirds: A Genuine Review

Let me begin by expressing my extreme disappointment in my recent experience with Allbirds. I ordered a pair of shoes as a gift and opted for next day delivery. However, what ensued was a series of frustrating encounters with the courier, DPD. Despite my daily efforts to reach out to DPD for updates on my package, the situation only worsened. The driver continuously provided vague excuses, such as snapping pictures of lampposts nearby and claiming there was no one available to receive the parcel. I went above and beyond by providing detailed directions, multiple contact numbers, and even my email address on the DPD app, yet the outcome remained unchanged. Hours spent on fruitless phone calls with DPD finally led me to request a refund. Throughout this ordeal, Allbirds failed to display any proactive measures or genuine concern regarding the poor service provided by the courier. Their lack of empathy and action left me deeply dissatisfied. In conclusion, this harrowing experience has left me with a profound aversion towards ordering from Allbirds in the future. The lack of assistance and understanding exhibited during this incident has solidified my decision to avoid engaging with their services ever again.

Introduction is a popular online retailer specializing in high-quality, sustainable footwear. With a mission to create comfortable, eco-friendly shoes, Allbirds has gained a reputation for its innovative designs and commitment to sustainability. In this comprehensive review, we will evaluate various aspects of Allbirds' website, products, and customer service to help you make an informed purchasing decision.

Pros and Cons

  • Pros:
    • Allbirds offers a wide range of footwear options for both men and women, including sneakers, shoes, and slippers.
    • The company's products are made from sustainable materials such as merino wool, eucalyptus fibers, and recycled plastic.
    • Allbirds' shoes are known for their superior comfort, with many customers praising their supportive and lightweight nature.
    • The website features detailed product descriptions and images, allowing customers to make informed choices.
  • Cons:
    • Some customers may find the pricing of Allbirds products to be slightly higher compared to other brands.
    • Although Allbirds has a good selection of styles, it may not have as many options as some other shoe retailers.

User Experience provides a user-friendly experience, with a clean and intuitive interface. The navigation is straightforward, allowing users to easily browse through different product categories. The website also offers helpful filters to refine searches by size, color, and style. With a mobile-responsive design, the site ensures a seamless experience across various devices.

Pricing and Value for Money

Allbirds' products are priced in the mid-to-high range, reflecting the use of sustainable materials and the brand's commitment to quality. While some customers may consider the prices relatively high, the value for money is justified by the excellent craftsmanship, comfort, and durability of the shoes. Allbirds' focus on sustainable production practices further adds value for environmentally conscious consumers.

Customer Service

Allbirds is known for its responsive and helpful customer service. The company provides multiple contact channels, including email and live chat, ensuring prompt assistance for any queries or concerns. Many customers have praised the brand's friendly and knowledgeable support staff, enhancing the overall shopping experience.

Product Quality and Selection

Allbirds emphasizes the use of high-quality, sustainable materials in its shoe production. The brand's products are often praised for their superior craftsmanship and attention to detail. From the softness of merino wool to the cooling properties of eucalyptus fibers, Allbirds' dedication to quality is evident in every pair of shoes. While the selection may not be as extensive as some other brands, Allbirds offers a variety of styles that cater to different tastes and needs.

Website Usability

Allbirds' website is designed to be user-friendly and navigable, ensuring a smooth browsing experience. The product pages provide detailed information on materials, features, and sizing, enabling customers to make informed choices. The checkout process is straightforward, with secure payment options and clear instructions. Additionally, the website incorporates visually appealing images and engaging content, enhancing the overall usability and enjoyment for shoppers.

Returns and Exchanges

Allbirds offers a generous return policy, allowing customers to return unworn shoes within 30 days of purchase for a full refund. The company also provides free exchanges to ensure customer satisfaction. The return process is simple, with clear instructions and prepaid shipping labels for added convenience.

Promotions and Discounts

Allbirds occasionally offers promotions and discounts, especially during special events or holidays. These discounts can provide an opportunity to purchase Allbirds' products at a more affordable price. Additionally, the brand may have exclusive offers for loyal customers who have subscribed to their newsletter or joined their loyalty program.


Allbirds has earned a strong reputation for its commitment to sustainable practices and comfortable footwear. Positive customer reviews, word-of-mouth recommendations, and endorsements from notable figures have contributed to the brand's credibility. Allbirds' popularity and positive reputation indicate a high level of customer satisfaction and trust.

Payment Options offers various payment options to cater to customer preferences. Customers can securely make purchases using major credit cards such as Visa, Mastercard, American Express, and Discover. The website also supports payment through popular online platforms like PayPal, ensuring flexibility and convenience for shoppers.

Loyalty Programs

As of this review, Allbirds does not have a formal loyalty program. However, the brand occasionally offers exclusive perks and discounts to customers who have subscribed to their newsletter or created an account on the website. These benefits provide additional incentives for loyal customers to continue choosing Allbirds.

Customer Reviews

The majority of customer reviews for Allbirds are highly positive, with many praising the comfort, style, and sustainable nature of the brand's shoes. Customers often express satisfaction with the fit, durability, and overall performance of Allbirds' products. The brand's commitment to eco-friendly practices and ethical manufacturing also receives significant praise in customer reviews, further solidifying Allbirds' positive reputation.

Community Involvement

Allbirds demonstrates a strong commitment to community involvement and sustainable initiatives. The brand collaborates with various environmental organizations, donates to charity partners, and engages in initiatives aimed at reducing its carbon footprint. Allbirds' dedication to social and environmental responsibility resonates with customers who appreciate supporting a company that prioritizes positive global impact.

Shipping and Costs

Allbirds provides global shipping options, with delivery times and costs varying depending on the destination. Within the United States, Allbirds offers free shipping on orders over a certain threshold, making it convenient for customers to receive their purchases without extra charges. International customers may need to consider additional shipping fees and customs duties when placing orders. The website provides estimated delivery times and clear information regarding shipping costs, ensuring transparency for customers.

In conclusion, offers a comprehensive online shopping experience focused on sustainable footwear. With high-quality products, a user-friendly website, responsive customer service, and a commitment to social and environmental responsibility, Allbirds stands out as a trusted and reputable brand in the footwear industry.