Allbirds Reviews

Voted Good (4/5)

1422 Votes

40 Reviews

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In the Shoe Store category

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10% users rated Terrible
5% users rated Poor
8% users rated Average
5% users rated Very Good
73% users rated Excellent
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B Brett Sholder
40 days ago

Unexpected Comfort and Style – Allbirds Delights Every Step!

As a loyal customer of Allbirds, I was disheartened when I faced a rare issue with one of my beloved pairs. Despite my initial concern about a premature hole, the unparalleled comfort and style that Allbirds offer have always kept me coming back for more. However, when my inquiry went unanswered by customer service, I was left feeling disappointed and unattended. The exceptional quality and sustainability of Allbirds' products have been a staple in my wardrobe, making this incident particularly surprising. Despite this isolated experience, I continue to appreciate the overall dedication to comfort and style that Allbirds embodies. I hope for a more responsive customer service experience in the future, as it would truly elevate the exceptional reputation that Allbirds has built.
M MC
42 days ago

A Shoe with a Limited Lifespan – My Genuine Experience with Allbirds

Let me share my honest feedback on my purchase from allbirds.eu. Initially, I was enamored with my tree dashers; they were comfortable, stylish, and eco-friendly, ticking off all the boxes I look for in a sustainable shoe. However, my initial excitement soon faded as I noticed a hole forming near the big toe within just a year of wearing them. To my dismay, upon further research, I discovered that this was a common issue faced by other customers as well. For a brand that prides itself on sustainability and quality, this premature wear and tear was indeed disappointing, especially considering the premium price point of their products. The irony struck me - how sustainable can a shoe be if it doesn't last, ultimately leading to more frequent purchases and contributing to more waste? As someone who values durability and environmental consciousness in my purchases, this experience left me questioning the longevity and true sustainability of Allbirds shoes. While the initial appeal was undeniable, the lack of durability was a significant letdown. For those prioritizing longevity in their footwear, this is something to consider before investing in Allbirds.
A A. Navas
43 days ago

From Frustration to Satisfaction: Exceptional Service and Premium Quality Unite at allbirds.eu

Let me share my heartfelt experience with allbirds.eu. Initially, I faced disappointment when my first pair didn't fit perfectly. However, the customer service team swiftly swooped in with their warmth and guidance. Their personalized assistance ensured that I swiftly received the right size, transforming my frustration into gratitude. The allure of allbirds.eu doesn't stop at exceptional service. From the moment my package arrived, I was transported into a realm of luxury. The meticulous packaging exuded sophistication, elevating the unboxing experience and reaffirming my decision to invest in a premium product. While I've only had the pleasure of wearing the tree runners for a few weeks, their quality speaks volumes. Their sleek design and impeccable craftsmanship are a testament to the brand's commitment to excellence. Though I can't yet comment on their durability, I am already enamored with their style and comfort. Thank you, allbirds.eu, for seamlessly blending unparalleled customer service with top-notch products. Your dedication to quality and customer satisfaction shines through, making every step of this journey a delightful experience.
N Nelson Graves
44 days ago

From Size Mix-Up to Perfect Fit: Allbirds Delivers Top-Notch Customer Service

When I placed an order on allbirds.eu, I made a mistake with the size. Panicking, I contacted customer service, fully expecting a long and complicated process to exchange the shoes. To my surprise and delight, Allbirds went above and beyond to accommodate me. They swiftly arranged for a larger size to be sent out, all without any hassle or extra charges. I was truly impressed by their exceptional customer service and their commitment to ensuring customer satisfaction. The seamless exchange process and the speed with which they resolved my issue left me feeling valued as a customer. Their dedication to providing a positive shopping experience has definitely won me over. Thank you, Allbirds, for turning my size mix-up into a perfect fit and for setting the bar high when it comes to customer service. I will definitely be a loyal customer for life!
O Orit
44 days ago

An Unforgettable Shopping Experience at Allbirds.eu

Reflecting on my recent visit to Allbirds.eu, I am compelled to share the exceptional experience I had. The aesthetics of the shop are not only pleasing to the eye but also immaculately arranged, creating an inviting and tranquil shopping atmosphere. From the moment I walked in, I was greeted by a warm and friendly seller who went above and beyond to assist me in finding exactly what I needed. Their knowledge of the products was impressive, and their genuine desire to help me make the right choice truly stood out. What set Allbirds.eu apart was not just their impressive selection, but the personalized attention I received. The seller took the time to understand my preferences and guided me through the options available, ensuring I left the shop completely satisfied with my purchase. I am truly grateful for the exceptional service and the seamless shopping experience at Allbirds.eu. It's rare to find such a perfect blend of stellar customer service and a beautifully organized shop. This visit has solidified my loyalty to Allbirds.eu, and I cannot wait to return for future shopping needs. Thank you for making my shopping trip not only successful but also enjoyable.
B breana cannon
44 days ago

Revitalizing My Steps with Allbirds: Overcoming the Big Toe Battle

As a fervent enthusiast of sustainable fashion, I eagerly welcomed the arrival of Allbirds on my shoe rack. The allure of their Tree Runners' aesthetic appeal captivated me from the start, promising both style and eco-consciousness. However, my joy was short-lived as time revealed a distressing flaw – the dreaded big toe issue. Unfolding like a common narrative, the inevitable unraveled before me: a gaping hole, a stretched fabric, the hallmark of this persistent problem. What began as a mere discomfort stealthily burgeoned into an eyesore, eclipsing the shoe's initial allure. This unexpected turn left me disheartened, tarnishing the enchantment I once held for my cherished pair. The disappointment deepened as I discovered that this issue was not an isolated incident. Echoing the sentiments of fellow wearers, the frustration of a flawed design resonated across reviews. The constraints of a rigid 30-day refund policy only exacerbated the predicament, rendering hopes of a remedy futile. Nevertheless, amidst this setback, a glimmer of optimism emerges. The beauty of sustainable and ethically crafted footwear need not be overshadowed by a mere flaw. It is my fervent plea that Allbirds reflects on this feedback, addressing the big toe issue with diligence and care, ensuring that every stride is as flawless as their commitment to sustainability. In this shoe saga, I remain hopeful that Allbirds will rise above, reclaiming their place as more than just a footwear brand but a beacon of conscious style. Together, let us tread forward, bridging the gap between fashion and functionality, rewriting the narrative of the big toe battle.
D Dirk S.
45 days ago

Walking on Clouds: A Testimonial of Comfort and Care

From the moment I discovered allbirds.eu, my shoe shopping experience transformed into a delightful journey of comfort and style. The impeccable design of their shoes not only caught my eye but also cradled my feet in a cocoon of unparalleled quality. Every step I took felt like a stroll on clouds, thanks to the remarkable craftsmanship of Allbirds. What truly set them apart was the exceptional level of service I received throughout my shopping expedition. From browsing their user-friendly website to placing my order and receiving timely updates on delivery, every interaction exuded care and professionalism. The seamless shopping experience truly elevated my satisfaction to new heights. In a world where customer service often feels like a distant dream, Allbirds.eu stands as a beacon of excellence. Their commitment to delivering not just shoes, but an unparalleled experience, has won me over as a loyal customer. I cannot recommend them enough for anyone seeking comfort, style, and exceptional service in every step they take. Thank you, Allbirds, for turning shoe shopping into a truly magical journey.
K Kevin
47 days ago

An Investment in Comfort: My Allbirds Experience

Allow me to share my heartfelt review of allbirds.eu – a sanctuary for exceptional shoes that redefine comfort and quality. With a touch of skepticism due to the price tag, I embarked on a journey that left me pleasantly surprised. The moment I slipped my feet into these shoes, I was greeted with unrivaled comfort. The quality was evident in every step I took, promising the support my feet needed. Despite the initial hesitation surrounding the price, the value it offered was unmistakable. This was an investment in comfort that I deeply appreciated. I am now a loyal advocate of Allbirds, eagerly awaiting the opportunity to add another pair to my collection. If you seek shoes that not only fit well but also prioritize your comfort and support, look no further. Allbirds is a worthy investment that truly delivers on its promise.
T Theresa
47 days ago

Falling in Love with Allbirds.eu: A Customer Experience Like No Other

When I stumbled upon Allbirds.eu, I never imagined that I would end up falling head over heels in love with a brand. But here I am, finding myself smitten with not just their exceptional products but also their outstanding customer service, embodied by the incredible Aaron. From the moment I made my first purchase, Aaron's dedication to ensuring a seamless and enjoyable shopping experience was evident. His personalized assistance and attention to detail made me feel valued as a customer in ways I had never experienced before. It was more than just a transaction; it was a genuine connection. Thanks to Aaron, every interaction with Allbirds.eu has been a delight. His professional yet warm demeanor turned what could have been a simple purchase into a memorable and gratifying journey. His passion for customer satisfaction shines through, setting a high standard for excellence and leaving a lasting impression. In a world where true customer care can sometimes feel like a rare find, Aaron and the team at Allbirds.eu have restored my faith in exceptional service. They have not only gained a loyal customer in me but also a vocal advocate eager to share my love for their brand with everyone I know. Thank you, Aaron, and thank you, Allbirds.eu, for not just selling products, but for creating meaningful connections and unforgettable experiences.
E Elena Miroglio
47 days ago

The Comfort You Crave: A Testimonial for Allbirds.eu

Diving into the world of Allbirds.eu was a game-changer for me. The moment I slipped my feet into their shoes, I knew I had found a brand that prioritized not only style but also comfort. The softness enveloping my feet was unparalleled, making each step a luxurious experience. What truly sets Allbirds.eu apart is their commitment to excellence in service. Ordering from their website was a breeze, and before I knew it, my package arrived promptly, showcasing their efficiency and dedication to customer satisfaction. Allbirds.eu doesn't just sell shoes; they sell a lifestyle centered around comfort and style. Whether I'm running errands or heading out for a night on the town, I know I can rely on Allbirds.eu to keep my feet happy and stylish. Thank you, Allbirds.eu, for elevating my shoe game and making every step a blissful journey.
C C. B.
47 days ago

An Unmatched Comfort Experience with Allbirds

From the moment I slipped into my Allbirds shoes from allbirds.eu, I knew I had found a match made in footwear heaven. The comfort these shoes provide is simply unparalleled, making every step a delightful experience. What truly sets them apart is their stylish simplicity, bringing together practicality and elegance effortlessly. The range of colors available is a delightful touch, catering to different preferences. As someone who usually leans towards classic hues like black and blue, I found their selection to be both versatile and aesthetically pleasing. Placing an order and receiving it was a breeze, with the shipment arriving promptly. The sustainable packaging without any plastic was a thoughtful touch that truly resonated with me, showcasing Allbirds' commitment to eco-friendliness. All in all, my Allbirds have not only elevated my wardrobe but also my comfort levels. I can't recommend them enough for anyone in search of a shoe that seamlessly combines style, comfort, and sustainability. Here's to walking on cloud nine with Allbirds!
K KA
49 days ago

Unmatched Comfort: A Delivery Disappointment

Sharing my experience with allbirds.eu – I can't express enough how delighted I am with my allbirds shoes. The comfort and style they offer are unmatched. However, I can't help but feel a tinge of disappointment with the delivery process. Initially anticipating a direct delivery, I was surprised to learn that it would be through a relay point. While I understand the concept, I value transparency. It would have been more reassuring to have all the information upfront to set the right expectations. Despite this hiccup, the joy of slipping into my allbirds every day brings me immense satisfaction.
N Nikita M
50 days ago

Unparalleled Service and Exquisite Products – A Customer’s Delight!

Embarking on my shopping journey at allbirds.eu was an experience like no other. The customer service I encountered was simply unparalleled, leaving me feeling valued and heard every step of the way. Their team went above and beyond to assist me, making my shopping experience smooth and effortless. Moreover, the products at allbirds.eu are nothing short of amazing. The quality and craftsmanship that go into each item are truly remarkable. From the moment I received my package, I could tell that every detail was carefully considered, resulting in exquisite products that surpassed my expectations. I cannot recommend allbirds.eu enough for their exceptional customer service and top-notch products. My shopping experience with them was a true delight, and I look forward to returning for more in the future. Thank you, allbirds.eu, for setting the bar high and exceeding it with every interaction!
D Dan Coughlin
54 days ago

Unwavering Loyalty to Allbirds: A Journey of Disappointment

Upon discovering the allure of sustainable fashion, Allbirds quickly became my go-to brand for eco-friendly footwear. Enthralled by their mission, I joyfully welcomed my first pair, only to encounter a setback as holes emerged in the toe area after minimal wear. Undeterred, I sought solace in a larger size, trusting the guidance of a helpful salesperson. However, to my dismay, the second pair endured the same fate within a mere fifty wears. Desperate for a resolution, I turned to their customer service, armed with constructive feedback and images of my plight. Regrettably, my attempts were met with silence, leaving me disheartened by their lack of acknowledgment. As disappointment lingered, I couldn't help but question my loyalty. As I reflected on my journey with Allbirds, I couldn't help but compare their offerings to competitors. Despite the allure of their sustainability, the absence of reliable customer support cast a shadow on my once unwavering loyalty. Skechers emerged as a formidable alternative, offering comparable quality at a significantly more appealing price point. In light of my experiences, I bid farewell to Allbirds, welcoming a new beginning with a brand that values its customers as much as its products. As I soar towards a new horizon, I thank Allbirds for their teachings and usher in a new chapter with optimism and gratitude.
A Andy Perkins
55 days ago

Turning Disappointment into Empathy: My Experience with allbirds.eu

Just like in their original review, I would have also given zero stars if I could. The excitement of gifting a loved one a pair of shoes turned into frustration as the promised next-day delivery never arrived. Following multiple unhelpful interactions with DPD, the courier, who seemed more interested in photographing random lampposts than delivering parcels, I reached my breaking point. Despite updating all possible contact information, the situation remained unchanged. Allbirds' lack of action compounded the issue, and I was left feeling ignored and unimportant. After countless hours spent on the phone trying to resolve the matter, I made the difficult decision to request a refund. Sadly, the lack of proactive communication coupled with the poor courier service has deterred me from future purchases. This experience serves as a reminder of the impact that customer service can have on brand loyalty.

Introduction

Allbirds.eu is an online retailer specializing in sustainable footwear, with a focus on creating comfortable and eco-friendly shoes. With a reputation for quality and innovation, Allbirds has quickly become a popular choice for conscious consumers seeking stylish and sustainable footwear options.

Pros

  • Environmentally-friendly materials
  • Comfortable and lightweight
  • Stylish designs
  • Wide range of color options
  • Free shipping and returns

Cons

  • Relatively higher price point
  • Limited shoe styles
  • Availability may vary

User Experience

Allbirds.eu provides a seamless and user-friendly online shopping experience. The website is well-designed, with clear navigation and high-resolution product images. The filtering options allow users to easily browse and compare different shoe styles and colors. The checkout process is straightforward, and customer reviews are available for each product, helping users make informed decisions.

Pricing and Value for Money

While Allbirds may have a relatively higher price point compared to some mainstream brands, the higher cost is justified by the use of sustainable materials and ethical manufacturing practices. Consumers are not only purchasing a quality product but also supporting a brand committed to environmental sustainability.

Alternatives

For those seeking sustainable footwear alternatives, some brands to consider include VEJA, Rothy's, and Toms. Each of these brands also emphasizes eco-friendly materials and manufacturing processes, offering a range of stylish and comfortable shoes.

Customer Service

Allbirds.eu provides excellent customer service, with a responsive support team that can be reached via email or through their website's contact form. They are known for their prompt and helpful responses to inquiries, ensuring a positive customer experience.

Product Quality and Selection

Allbirds.eu offers a limited but carefully curated selection of shoe styles, focusing on their signature wool and tree fiber sneakers. The attention to detail in product design and construction is noticeable, resulting in durable and well-crafted shoes that offer superior comfort and support.

Website Usability

The Allbirds.eu website is easy to navigate, with intuitive menus and a clean layout. The search function allows users to quickly find specific products, and the detailed product descriptions provide essential information about materials, sizing, and care instructions. The website is also optimized for mobile devices, ensuring a seamless shopping experience across various platforms.

Returns and Exchanges

Allbirds.eu offers hassle-free returns and exchanges within 30 days of purchase. They provide a prepaid return shipping label, making the process convenient and cost-effective for customers. Returns are processed promptly, and refunds are issued efficiently.

Promotions and Discounts

Allbirds.eu occasionally offers promotions and discounts, such as seasonal sales or limited-time offers. These discounts provide an opportunity for customers to purchase Allbirds products at a reduced price, enhancing the overall value for money.

Reputation

Allbirds has established a strong reputation for being a sustainable and environmentally conscious brand. Their commitment to using recycled and renewable materials, as well as adopting ethical manufacturing processes, has garnered positive attention and trust from customers worldwide.

Payment Options

Allbirds.eu accepts major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Additionally, they offer the option to pay via PayPal, providing customers with a secure and convenient payment method.

Loyalty Programs

Currently, Allbirds does not have a specific loyalty program. However, they occasionally offer rewards or incentives to existing customers, such as early access to new product launches or exclusive discounts.

Customer Reviews

User reviews for Allbirds products are overwhelmingly positive, highlighting the comfort, durability, and eco-friendly aspects of the shoes. Customers appreciate the attention to detail in design and the overall performance of Allbirds footwear.

Community Involvement

Allbirds is actively involved in giving back to the community and promoting sustainability. They have partnerships with various environmental and social initiatives, and through their "Better Shoes Foundation," they aim to have a positive impact on both people and the planet.

Shipping and Costs

Allbirds.eu provides free shipping within Europe, making it convenient for customers to receive their orders without any additional costs. Shipping times may vary depending on the location, but overall, delivery is reliable and timely.