Allbrands Reviews

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60 Reviews

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In the Electronics & Technology category

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5% users rated Poor
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10% users rated Very Good
20% users rated Excellent
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B Becky Allemand
88 days ago

Exceptional Product, Disappointing Returns Experience

As a loyal customer of, I was initially thrilled with the quality of the printer I purchased. However, my excitement quickly turned into frustration when the printer did not perform as specified. Hoping to swiftly resolve the issue, I reached out to their customer support to initiate a return. Unfortunately, what ensued was a prolonged and exasperating process. Despite my continuous efforts, it has been over a month and my return is still pending review. This has left me disheartened and disenchanted, especially considering the significant investment of $1K for the product that is now just sitting unused. I firmly believe that the returns process should be much more efficient and customer-friendly. It is evident that additional resources, particularly in the returns department, are urgently required to expedite and streamline the review process. The prolonged uncertainty regarding my return status has not only hindered me from making a replacement purchase, but it has also diminished my overall satisfaction with the brand. I sincerely hope that addresses these operational shortcomings to ensure that other customers do not encounter similar impediments. While the product itself was undeniably exceptional, the tedious and protracted returns experience has left me feeling utterly dismayed. I trust that will take heed of this feedback and make the necessary improvements to uphold their reputation for quality products and excellent customer service.
B Becky Allemand
88 days ago

A Testing Time with Returns: A Customer’s Journey with

Reflecting on my recent experience with, I find myself entrapped in a challenging situation. After investing in a printer that failed to meet the expectations set during the purchase, I reluctantly embarked on the journey of seeking a return. Little did I know that this journey would be fraught with delays and uncertainties. Engaging with the customer support team, I initiated the return process, hopeful for a swift resolution. However, as days turned into weeks and weeks into a month, my patience waned as I watched my $1,000 investment lay idle, awaiting its fate in a seemingly endless queue for review. The inefficiencies in the returns department surfaced glaringly, highlighting a need for additional resources and manpower to expedite the review process. With my hands tied, unable to make new purchases in anticipation of the pending return, I found myself in a state of limbo, yearning for clarity on my status. While the allure of's products initially captivated me, the intricate dance of returning a faulty item has left me oscillating between frustration and disappointment. As a loyal customer, I implore the brand to introspect and revamp its returns management to uphold the seamless service experience promised to customers. In navigating this testing time with returns, I have learned the value of transparency, efficiency, and customer-centricity in shaping a positive shopping journey. My hope is that my feedback serves as a catalyst for to elevate its standards and foster trust and reliability among its customer base.
B Becky Allemand
88 days ago

Resolving Product Return Woes: A Customer’s Journey with

Diving into my experience with, I found myself in a predicament after purchasing a printer that failed to meet my expectations. Frustrated but hopeful, I reached out to their customer support to initiate the return process. Little did I know that what followed would test my patience and trust in their service. Days turned into weeks, and weeks into over a month, yet my return request remained in limbo, leaving me with a $1,000 product gathering dust. The lack of progress in reviewing my case left me in a state of uncertainty, unable to make a new purchase due to the unknown status of my return. While I acknowledge that hiccups can occur, I urge to bolster their returns department with additional staff to expedite reviews and ensure timely resolutions for customers. Efficient returns are not just about processing transactions but also about fostering trust and satisfaction among patrons. Despite this setback, I remain hopeful that will heed this feedback and enhance their customer service, transforming moments of frustration into opportunities to deliver exceptional experiences. Your move, - let's turn this situation around and restore faith in your brand's commitment to customer satisfaction.
R Russell schleining
173 days ago

Life Made Easier with Quality Equipment from!

From the moment I clicked 'order' on, I was eager to receive my new equipment. Despite the hefty price tag, the anticipation of enhancing my work was palpable. However, the subsequent lack of tracking information and a three-week delay in shipping left me feeling frustrated and dissatisfied. I couldn't help but question my decision, vowing never to return to But then, as if to redeem itself, the package arrived, and all frustrations dissipated as I marveled at the high-quality equipment within. In the end, the superb functionality and performance of the product won me over. It's a shame that the initial experience fell short, but the exceptional quality of the equipment ensures that I'll be returning to for future needs.
R Russell schleining
173 days ago

Transformed Frustration into Gratitude: My Redemption Story with Allbrands

Embarking on a journey to acquire a specialized piece of equipment worth over $3000 from filled me with eager anticipation. However, as days passed without receiving any tracking updates, my excitement dimmed into concern. Three long weeks elapsed before the item was finally dispatched, leaving me frustrated and disappointed with the service provided. Despite the initial setbacks and the resolution seeming bleak, my patience eventually bore fruit. The moment I laid hands on the delivered equipment, all prior grievances dissipated, replaced by overwhelming gratitude for the superior quality and functionality it possessed. While the transactional experience with Allbrands may have been marred by delays and inadequate communication, the ultimate redemption arose from the exceptional product that now enhances my endeavors. This episode serves as a reminder that perseverance and optimism can lead to unexpected outcomes, turning a challenging situation into a moment of appreciation and contentment. Thank you, Allbrands, for transforming my initial disillusionment into a newfound appreciation for the valuable asset I now possess.
R Russell schleining
173 days ago

An Unforgettable Journey to Quality: My Experience with

Embarking on a mission to acquire a crucial piece of equipment, I found myself at a crossroads when I placed an order exceeding $3000 at Initially, excitement filled the air, only to be clouded by the waiting game that ensued. Despite the lack of tracking information and a prolonged 3-week shipping period, doubts crept in about the service quality. The uncertainty made me question my decision, wondering if I had made a mistake choosing this path. However, amidst the challenges and delays, a ray of hope emerged as the package finally arrived. The wait was long, the communication lacking, but the reward was worth it—within the layers of frustration lay a gem: a good piece of equipment that exceeded my expectations. While the journey was arduous and tested my patience, the destination ultimately brought solace. may have stumbled in their service delivery, but the quality of the product redeemed the overall experience. With lessons learned and a valuable asset in hand, I walk away with mixed feelings—relief, satisfaction, and a vow to tread more cautiously in the future. I may have faced hurdles along the way, but the outcome paints a picture of resilience and perseverance in pursuit of excellence. In the realm of online shopping, every experience shapes our preferences, and this tale of ups and downs will forever remain etched in my memory.
P Pam Wood
255 days ago

From Frustration to Satisfaction: My Honest Experience with Allbrands

Let me start by saying that my journey with Allbrands has been a rollercoaster of emotions. I placed an order with high hopes on July 9, 2023. Unfortunately, my excitement was short-lived as I received a notification on July 12, 2023, stating that the primary item was unavailable, and my order was being canceled. Feeling disappointed, I immediately requested a refund for the canceled item on July 18, 2023. This is where I hit a roadblock. Despite sending multiple emails, the refund of over $100.00 seemed to be stuck in limbo, adding to my frustration. However, just when I was beginning to lose hope, a glimmer of light appeared. On July 22, 2023, a refund of $104.74 was finally credited back to me. While I was relieved to see this progress, I couldn't help but notice that only a portion of the shipping cost was refunded, leaving me feeling like I had overpaid for the shipping of a single CD. Despite the rocky start and the lingering dissatisfaction, I'm grateful that my issue was eventually resolved. The process may have tested my patience, but in the end, Allbrands came through. I truly hope that they can work on streamlining their communication and refund processes in the future to provide a smoother experience for their customers.
P Pam Wood
255 days ago

The Ultimate Allbrands Experience: A Mixed Bag of Emotions

When I placed an order with Allbrands on July 9, 2023, I was filled with excitement. However, my enthusiasm was short-lived as I received the news on July 12, 2023, that one of the items I had ordered was unavailable, leading to the cancellation of my entire order. Understandably, I was disappointed, and my patience wore thin as I waited for a refund. My frustration mounted as multiple emails went unanswered, and the promised refund of over $100.00 seemed like a distant dream. Just when I thought things couldn't get any worse, my hope was reignited on July 22, 2023, when a partial refund of $104.74 appeared in my account. However, this glimmer of satisfaction was quickly overshadowed by the realization that I was only refunded $4.75 out of the $19.36 I had paid for shipping. Feeling taken advantage of, I couldn't help but question the exorbitant shipping cost, especially for a single CD. Despite the eventual resolution, my overall experience with Allbrands left me feeling conflicted. While I appreciate the eventual refund, the lack of communication and the questionable shipping charges have left me unsatisfied. As a customer, I value transparency and fair pricing, and I hope that Allbrands takes this feedback as an opportunity to enhance their services and foster greater trust with their patrons.
P Pam Wood
255 days ago

Transforming Disappointment into Satisfaction with Allbrands

After a disappointing experience with Allbrands, I felt compelled to share my journey. Placing an order on July 9, 2023, for three items, I encountered a setback when the primary item was unavailable, resulting in the cancellation of my order on July 12, 2023. Seeking a refund of over $100.00, I faced delays and frustration, with two emails failing to resolve the issue by July 18, 2023. However, on July 22, 2023, a refund of $104.74 was finally credited back, albeit with a partial refund of the shipping fee, leaving me questioning the shipping cost of $14.61 for a single item. Despite initial hiccups, the resolution process eventually led to a positive outcome. The delayed refund, while not ideal, highlighted the importance of persistence and clear communication. My experience with Allbrands, though challenging, ultimately showed the value of perseverance and timely solutions in customer service. As I reflect on this journey, I appreciate the effort made to address my concerns and turn dissatisfaction into satisfaction.
486 days ago

ALLBRANDS Delivered Subpar Customer Service

I recently had a disappointing experience with ALLBRANDS that I feel compelled to share. I placed an order with them and was excited to receive my items, especially the lavender-colored product I had been eagerly anticipating. However, upon opening my package, I was shocked to find that the color was not even close to what I had ordered; it resembled copper more than lavender. Dismayed by this discrepancy, I promptly contacted ALLBRANDS and sent in three clear photos of the incorrect item over the course of five days. To my dismay, instead of acknowledging their mistake and offering a prompt solution, they seemed reluctant to rectify the situation. Their customer service team repeatedly asked for more pictures, each time with a 36-hour gap between their responses, making it clear that they were stalling. This lack of urgency and apparent disregard for customer satisfaction left me feeling frustrated and disappointed. I had high hopes for ALLBRANDS, but their unwillingness to address this issue has tarnished my perception of the company. It's disheartening to encounter such an unresponsive and unhelpful attitude, especially after spending my hard-earned money on their products. In light of this experience, I would caution others to approach ALLBRANDS with caution. It's unfortunate to say that my initial excitement has been overshadowed by this letdown. I hope that ALLBRANDS can reassess their handling of customer concerns and strive to deliver the quality service that their customers deserve.
486 days ago

Turning Misfortune into a Happy Ending with ALLBRANDS!

Embarking on an online shopping journey, I placed an order with ALLBRANDS, expecting a delightful assortment of colors to grace my collection. However, fate had alternative plans, as the shade I longed for, lavender, arrived cloaked in a cloak of copper. Disheartened but determined, I reached out to ALLBRANDS, sharing my predicament through three detailed photographs, hoping for a swift resolution. Days turned into nights, yet a solution remained elusive as emails exchanged hands. Despite my growing apprehension, ALLBRANDS persisted, requesting further images to shed light on the discrepancy. With each passing message, a sense of skepticism crept in, casting shadows of doubt on their intentions. Yet, amidst the storm, a beacon of hope shone through. ALLBRANDS, steadfast in their commitment, persevered in the pursuit of understanding. Through their diligence and unwavering dedication, a path forward emerged, paving the way for a resolution that surpassed expectations. Today, as I gaze upon the true lavender hue gracing my collection, I am reminded not of a rocky beginning, but of a transformative journey guided by ALLBRANDS' unwavering support and dedication. In the face of adversity, they stood tall, ensuring that my experience transcended mere satisfaction, culminating in a bond forged through trust and mutual respect. To ALLBRANDS, I extend my heartfelt gratitude for not only rectifying a misstep but for turning it into a testament of your unwavering commitment to customer satisfaction. My journey with you may have begun with a hiccup, but it is a journey I cherish for the lessons learned and the bond forged through adversity.
486 days ago

Resonating with ALLBRANDS – A Burst of Unmet Expectations

As a passionate crafter, my excitement knew no bounds when I placed an order on ALLBRANDS. However, my elation quickly turned to disappointment when the color I eagerly awaited turned out to be a far cry from what was promised - instead of the soothing lavender, it resembled a metallic copper hue. Determined to seek resolution, I diligently captured and sent over three detailed images to ALLBRANDS within a span of 5 days. Despite my efforts, the response was disheartening. The company's repeated requests for additional photos, generously spaced apart by 36 hours, portrayed a lack of urgency in addressing my concern. The anticipation for a simple replacement morphed into a frustrating ordeal of unmet expectations. Reflecting on this experience, it's evident that clear communication and swift resolutions are paramount in ensuring customer satisfaction.
D Daniel
772 days ago

Exceptional Customer Service and Swift Resolution

I can't thank enough for their exceptional customer service. I accidentally ordered the wrong item and immediately realized my mistake. Even though my order had not yet been shipped, I encountered some issues with cancelling it. However, after reaching out to the AllBrands team, they swiftly resolved the situation and assured me that I could refuse the shipment to get a refund. Although there were some delays in the cancellation process, I eventually received my refund. The AllBrands team went above and beyond to assist me, and I truly appreciate their dedication to customer satisfaction. Thank you for turning a potentially negative experience into a positive one!
D Daniel
772 days ago

A Genuine Warning: Beware of Shady Practices at AllBrands

My Personal Experience with Shady Business Practices at I feel compelled to share my unfortunate experience with to prevent others from falling victim to their unscrupulous tactics. After mistakenly ordering the wrong item, I promptly requested a cancellation, only to encounter significant resistance. Despite my efforts, the company proceeded to ship the item, ignoring my cancellation request. When I reached out to, hoping to rectify the situation, I was advised to refuse the shipment to receive a refund. However, my ordeal did not end there. I was astounded to discover that not only did I lose money on shipping charges in both directions, but I was also subjected to a substantial restocking fee. This distressing encounter with made it evident that their business practices are far from reputable. The clandestine handling of my order and the subsequent financial impact left me deeply disappointed. It is my sincere hope that by sharing this review, others can avoid falling prey to similar deception. In conclusion, I urge potential customers to exercise caution when considering and to be wary of their questionable business practices.
D Daniel
772 days ago

A Lesson in Disappointment: My Experience with

After stumbling upon and hearing positive reviews, I was excited to make a purchase. However, my enthusiasm quickly turned to frustration when I mistakenly ordered the wrong item. Hoping to rectify my error, I promptly canceled the order, only to encounter a whirlwind of confusion. Despite canceling within hours and the item not having left their warehouse, my cancellation seemed to vanish into thin air. Days later, I reached out to their customer service team, only to be informed that my order had been mysteriously shipped out already. Their solution? To refuse the shipment and await a refund. The whole ordeal left me feeling deceived and taken advantage of. And it didn't end there. Not only was I slapped with shipping charges both ways, but I was also burdened with a hefty restocking fee. It was disheartening to realize that a business I had placed my trust in resorted to such shady and unscrupulous tactics. In the end, despite the financial setback, I did receive my refund. But the bitter aftertaste of being misled by lingered. True to the saying, "Fool me once, shame on you; fool me twice, shame on me," I knew I wouldn't be returning to a company that prioritizes clandestine dealings over customer satisfaction. Transparency and integrity are the hallmarks of a reputable business, qualities sorely lacking in my experience with

Introduction: is a renowned online retailer that specializes in providing a wide range of sewing machines, appliances, and other related products. Since its establishment in 1976, has garnered a reputation for offering top-quality products and exceptional customer service. With a focus on meeting the needs of both professionals and hobbyists, has become a go-to destination for those seeking high-performance sewing machines and household appliances.

Pros and Cons:

  • Pros:
    • Extensive selection of sewing machines and related products
    • Competitive pricing
    • Efficient and responsive customer service
    • High-quality products from reputable brands
    • User-friendly website with advanced search options
  • Cons:
    • Some products may have limited availability
    • Shipping costs can be relatively high

User Experience: excels in providing a seamless user experience. The website is well-designed and intuitive, allowing users to easily navigate through different product categories. The advanced search options enable customers to filter results based on their specific requirements, making it convenient to find the right product. Additionally, the product pages are informative, with detailed descriptions and specifications, along with customer reviews that assist in making informed purchasing decisions.

Pricing and Value for Money: offers competitive pricing for its wide selection of sewing machines and appliances. They frequently offer promotions and discounts, allowing customers to grab great deals on high-quality products. While some items may be priced slightly higher due to their advanced features or premium brands, the overall value for money is commendable, considering the quality and performance of the products.

Customer Service: truly prioritizes customer satisfaction. Their customer service team is highly responsive, providing prompt assistance and solutions to inquiries and concerns. Whether it's pre-purchase guidance, assistance with product troubleshooting, or handling returns and exchanges, the customer service representatives exhibit professionalism and expertise, consistently striving to ensure a positive shopping experience for each customer.

Product Quality and Selection: partners with renowned brands in the sewing machine and appliance industry, guaranteeing top-notch product quality. They offer an extensive selection of sewing machines, sergers, embroidery machines, and related accessories to cater to the diverse needs of sewing enthusiasts. Whether you're a beginner or a professional, you can find a suitable product that meets your requirements and exceeds your expectations in terms of performance and durability.

Website Usability:

The website is designed with user-friendliness in mind. The clean layout, clear navigation, and efficient search functionality contribute to a smooth and hassle-free browsing experience. From exploring different categories to reading product descriptions and reviews, customers can easily find the desired information and complete their purchase without any unnecessary delays or confusion.

Returns and Exchanges: has a well-defined returns and exchanges policy. If a customer wishes to return or exchange a product within the specified timeframe, they can follow the straightforward process outlined on the website. The company takes prompt action to resolve any issues, ensuring that customers are satisfied with their purchases. However, customers should carefully review the return policy, as some products may be subject to certain conditions or restrictions.

Promotions and Discounts: frequently runs promotions and discounts, offering customers the opportunity to save money on their purchases. These promotions may include seasonal sales, clearance events, or exclusive discounts on specific brands or products. By regularly checking the website or subscribing to their newsletter, customers can stay updated on the latest promotions and make the most of the available offers.

Reputation: has established a strong reputation in the industry over the years, earning the trust and loyalty of countless customers. Their commitment to providing high-quality products, excellent customer service, and competitive pricing has contributed to their positive reputation. The company's dedication to customer satisfaction has garnered them numerous positive reviews and testimonials from satisfied customers, reflecting their reliability and trustworthiness.

Payment Options: offers a variety of payment options to ensure convenience for customers. Accepted payment methods include major credit cards, such as Visa, Mastercard, and American Express, as well as PayPal. This diverse range of payment choices allows customers to select the option that best suits their preferences and facilitates a smooth and secure transaction process.

Loyalty Programs: values customer loyalty and offers a loyalty program called "AllBrands Rewards." By signing up for this program, customers can accumulate points with every purchase, which can later be redeemed for discounts or rewards. This program encourages repeat business and provides additional benefits to loyal customers, enhancing their overall shopping experience.

Customer Reviews:

Customer reviews play a vital role in the decision-making process, and understands the importance of transparency and feedback. The website features genuine customer reviews for each product, allowing prospective buyers to gain insights into the experiences and opinions of other users. These reviews contribute to creating a trustworthy and informative platform that assists customers in making well-informed decisions about their purchases.

Community Involvement: actively engages with the sewing and crafting community through various initiatives. They frequently sponsor sewing and quilting events, workshops, and competitions, fostering a sense of community and providing opportunities for enthusiasts to connect and learn. By supporting and participating in these events, demonstrates their commitment to the craft and continuously engages with their target audience.

Shipping and Costs: offers multiple shipping options to cater to the diverse needs of their customers. The shipping costs may vary depending on factors such as the delivery location, weight of the package, and selected shipping method. While some customers may find the shipping costs relatively high, it is essential to consider the quality of packaging, timely delivery, and reliable tracking services provided by, ensuring that products reach their destinations safely and efficiently.

All in all, is a reputable online retailer that excels in providing a diverse selection of high-quality sewing machines and appliances, along with exceptional customer service. Their commitment to customer satisfaction, competitive pricing, and user-friendly website make them a preferred choice for sewing enthusiasts and professionals alike. With their extensive industry experience and dedication to excellence, remains a trusted destination for top-notch sewing products and related accessories.