User Review Scores: Pie Chart Analysis

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User Reviews


AllData is an online database that provides automotive information to repair shops, dealerships, and mechanics. The company has been in business for over 30 years, and they offer a vast array of information to help technicians diagnose and repair vehicles.

Pros and Cons

One benefit of AllData is the vast amount of information it provides. With access to over 38,000 engine-specific vehicles, including repair procedures, diagnostic trouble codes, and diagrams, users can troubleshoot any vehicle issue. Plus, the interface is user-friendly and easy to navigate. A downside of AllData is the pricing, which can be quite high for smaller or independent repair shops. Additionally, some users have reported slow response times from customer support.

User Experience

AllData has a user-friendly interface that is easy to navigate. Users can easily search for specific vehicles or access recently viewed files. The site's clean design allows for quick and efficient searches, saving users valuable time.

Pricing and Value for Money

AllData pricing varies based on subscription length and the number of users. Prices start at $199 per month for a single user, and multiple users can be added for an additional fee. While AllData can be more costly than other automotive information providers, it provides a vast amount of information, making it worth the investment.


Some alternatives to AllData include ProDemand, Mitchell 1, and Identifix. Each of these sites provides automotive information and resources for repair shops and mechanics.

Customer Service

AllData provides customer support via phone and email. While they have received some negative feedback for slow response times, many users have reported positive experiences with their customer service team.

Product Quality and Selection

AllData provides a vast array of information, including repair procedures, diagrams, and diagnostic trouble codes. With access to over 38,000 engine-specific vehicles, users can troubleshoot almost any vehicle issue.

Website Usability

With its clean design and user-friendly interface, AllData is easy to navigate. Users can quickly and efficiently search for specific vehicles, and recently viewed files are easily accessible.

Returns and Exchanges

AllData does not provide returns or exchanges for subscriptions. However, they do offer a trial period for users to test their services before committing.

Promotions and Discounts

AllData occasionally offers promotions and discounts on their subscriptions. Users can check their website or subscribe to their newsletter to receive updates on any available deals.


AllData has been in business for over 30 years and has received positive reviews from many users. They have also received industry recognition, including a Motor Magazine Top 20 Tools award in 2018.

Payment Options

AllData accepts various payment options, including credit cards and PayPal.

Loyalty Programs

AllData does not offer a loyalty program at this time.

Customer Reviews

Many customers have given positive feedback on AllData. Users appreciate the vast amount of information provided and the user-friendly interface. Additionally, positive experiences with their customer support team have been reported.

Community Involvement

AllData is involved in the automotive industry and frequently attends industry events.

Shipping and Costs

As an online database, AllData does not provide shipping. However, users can access their services instantly upon signing up for a subscription.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...