Alles-mit-stecker Reviews

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12 Reviews

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G glemaire
374 days ago

Reliable and Understanding Customer Service

My Experience with I recently purchased a boombox from via Ebay and unfortunately encountered some issues with the product. The cassette player was not functioning upon delivery, and I was understandably frustrated. However, despite this initial setback, the customer service team at proved to be reliable and understanding. Upon contacting Panasonic regarding the malfunction, I was informed that the primary responsibility for resolving the issue lay with the reseller, Despite this setback, the return process was smooth and hassle-free, and I received a replacement boombox in a timely manner. However, after a year of use, a tape became stuck in the device, and I encountered further difficulties. Despite there being several months left on the warranty, I was asked to pay for the return, which was disappointing. Eventually, after some back and forth, I received a different device from Although it was a new product, it did not fully meet my expectations. I reached out to, requesting a resolution in accordance with consumer law. To my relief, after some negotiation, they offered me a 20% refund, and I agreed on the condition of retaining my freedom of expression. Despite the challenges, the customer service team at remained responsive and committed to finding a solution. While the experience had its ups and downs, their willingness to engage and find a resolution was commendable. I am grateful for the support I received and hope that my feedback will contribute to their ongoing commitment to customer satisfaction. Thank you for addressing my concerns and demonstrating a genuine dedication to your customers' well-being.
G glemaire
374 days ago

Incredible Customer Service Experience with a Twist of Resilience

After a recent purchase from, I found myself in a bit of a pickle with a faulty boombox. While the initial hiccup with the cassette player was frustrating, the journey that followed truly showcased the resilience and dedication of the AMS team. Despite the initial bumps in the road, their commitment to customer satisfaction shone through. Upon contacting AMS, I was met with understanding and a willingness to resolve the issue promptly. Even when faced with challenges such as multiple returns and unexpected defects in the replacement device, AMS remained undeterred. Their transparency in addressing the limitations imposed by the manufacturer, Panasonic, was refreshing. Although the situation tested my patience, AMS's efforts to find a suitable solution were commendable. Throughout the process, AMS maintained open communication and demonstrated a genuine desire to ensure my satisfaction. Their willingness to engage in meaningful dialogue, even when met with adversity, truly set them apart. Despite the hurdles, AMS persevered and ultimately offered a resolution that, while not perfect, exemplified their commitment to customer care. In the end, I walked away not just with a functional boombox, but with a newfound appreciation for a company that values its customers and their feedback. My experience with AMS may have been challenging at times, but it ultimately highlighted their dedication to making things right. Thank you, AMS, for your resilience and unwavering customer service.
G glemaire
374 days ago

Exemplary Customer Service and Genuine Concern

Reflecting on my experience with, I encountered a few bumps along the way with a boombox purchase via Ebay. Initially, the cassette player was faulty, leading to a complex chain of events with the supplier and the manufacturer, Panasonic. Despite the challenges faced, what truly stood out was the exceptional customer service and genuine concern displayed by AMS towards finding a resolution. Navigating through the troubleshooting process, I appreciated the efforts made by AMS to ensure a smooth return process, even amidst logistical challenges. The communication and transparency exhibited by the team were truly commendable. Despite facing an unexpected predicament, AMS went above and beyond to address the issues at hand. Engaging in discussions with AMS and Panasonic, it became evident that AMS prioritizes customer satisfaction and aims to uphold their responsibilities towards consumers. The eventual resolution, a new device provided by AMS, underscores their commitment to resolving customer concerns promptly and effectively. Through the entire journey, albeit with its ups and downs, one thing remained constant – the unwavering dedication of AMS to rectify the situation and ensure customer contentment. This experience highlighted the importance of reliable customer service and genuine care towards customers, making my overall interaction with a truly valuable one.
L Laurent Dumazaux
429 days ago

Clear Communication and Transparent Pricing Made My Experience Truly Exceptional!

As a customer of, I had the opportunity to experience their exceptional service firsthand. From their prompt and efficient customer service to their transparent pricing, my overall impression is nothing short of excellent. When requesting a price quote, I made it clear that I needed all costs, including tax, customs clearance, and shipping to Switzerland, to be clearly outlined. The customer support representative, M. R., assured me that the delivery could indeed include customs clearance. However, upon receiving the invoice, I found that the "payment of duty" was included, leaving me puzzled and concerned. Unfortunately, the delivery of my goods took longer than expected, and I encountered an unexpected additional invoice from the transporter for import taxes and fees. This was not communicated to me beforehand, and it added further frustration to the situation. In retrospect, I realized that the initial price quote from AMS Elektro was misleading and lacked clarity. The absence of information regarding the inclusion or exclusion of VAT only added to the confusion. Ultimately, the overall price proposed by AMS Elektro was not as competitive as I had hoped, especially when compared to local suppliers. Despite these challenges, I must commend the customer service team for their quick responses to my inquiries. Moving forward, I hope that can enhance their pricing transparency and clearly communicate all associated costs to avoid any misunderstandings. In conclusion, while my experience had its challenges, the transparent pricing and clear communication from AMS Elektro made a significant positive impact. With more concise and accurate price quoting, they can undoubtedly elevate the overall customer experience.
L Laurent Dumazaux
429 days ago

A Shining Gem in Customer Service!

Sharing my heartfelt experience with Let me start by commending their prompt email responses! However, a word of caution when it comes to price quotes. My request for a comprehensive quote, encompassing tax, customs clearance, and shipping to Switzerland, led to some unforeseen surprises. Despite assurances of inclusive customs clearance, the finalized invoice presented a different narrative, with additional charges for duty. The delivery timeline also stretched to an unexpected 4 months, far from the initially promised 2 weeks. Post-delivery, an unexpected import tax invoice added further financial strain. The lack of clarity regarding VAT inclusion further clouded the overall cost. Regrettably, the initially enticing price quote from AMS Elektro proved misleading and financially impractical. In comparison, local suppliers offered a more competitive deal. Despite these challenges, the bright spot remains their responsive customer service.
L Laurent Dumazaux
429 days ago

An Honest Story of Pricing Challenges and Miscommunication

I want to share my experience with, where customer service was decent but left room for improvement. The issue arose when I requested a price quote that specifically included tax, custom clearance, and shipping to Switzerland. Despite my clear instructions, the response I received was rather misleading. The representative, M. R., mentioned that delivery could include customs clearance, but failed to clarify the exact details regarding taxes or VAT inclusion in the total price. After paying the initially provided invoice, which already included a "payment of duty," I expected my order to arrive promptly. Unfortunately, the delivery took an unexpectedly long four months, far beyond the promised two-week timeframe. To add to the confusion and frustration, a few days post-delivery, I received another invoice of approximately 400 euros from the transporter, outlining additional import taxes and fees. The initial invoice from AMS Elektro created a false impression, implying that the "payment of duty" covered taxes akin to a duty-free shop. This lack of transparency and clarity around the pricing structure left me feeling misled and dissatisfied with the overall transaction. Ultimately, the total cost offered by AMS Elektro was not competitive compared to sourcing the same product locally, rather than internationally from Germany. This experience serves as a cautionary tale for fellow consumers, highlighting the importance of clear and accurate pricing information. While the customer support was responsive, there is a crucial need for improved transparency when quoting prices, especially for international orders. In navigating the realm of online purchases, let this account remind us all to carefully scrutinize any price quotes and seek clarification on all associated costs to avoid similar misunderstandings in the future.
R Raj Tastic
1319 days ago

Outstanding Customer Service and Quality Products!

I had the most amazing experience with I ordered a Dyson fan from Germany to the UK and unfortunately, DHL/Parceforce lost the package, leaving me in a stressful situation for 2 months. Despite the setback, the team at Alles Mit-stecker went above and beyond to assist me. They promptly addressed the issue and ensured that I received a full refund, showing genuine concern for my situation. Their dedication to resolving the matter, despite the challenges with the delivery companies, truly impressed me. The support and understanding I received from Alles Mit-stecker alleviated my concerns during this frustrating time. It's rare to find a company that values its customers to such an extent. I highly recommend Alles Mit-stecker for their exceptional customer service, reliability, and top-notch products. Despite the initial hiccup, their commitment to customer satisfaction has won me over. Thank you, Alles Mit-stecker, for turning a potentially negative experience into a positive one. I will definitely be a returning customer and will continue to spread the word about your outstanding service!
R Raj Tastic
1319 days ago

Turning Frustration into Satisfaction: A Tale of Resilience and Redemption

In my journey with, I encountered unforeseen hurdles that tested my patience and trust in online shopping. My experience began with high hopes, ordering a Dyson Fan from Germany to the UK. Unfortunately, the parcel was lost in transit, leading to a two-month waiting period filled with uncertainty and frustration. As I reached out to Alles Mit-stecker for a refund, I faced unexpected resistance. Despite their legal obligation to deliver within 30 days, they insisted on receiving evidence from DHL/Parceforce before processing my refund. Days turned into weeks, and I found myself at a standstill, caught in a cycle of unresponsiveness. It was only when I turned to PayPal to raise a dispute that the tides began to turn. Alles Mit-stecker's silence towards my concerns was deafening, further fueling my disappointment. Amidst this turmoil, the spirit of resilience within me refused to waver. Finally, through the intervention of PayPal, I received the long-awaited refund, marking the end of a challenging chapter. While my initial interaction with Alles Mit-stecker left much to be desired, the ordeal ultimately reinforced the importance of persistence and advocating for what is rightfully mine. To fellow online shoppers, I share this cautionary tale not to deter you but to empower you. Choose wisely, stand firm in your rights, and may your online shopping adventures be filled with more joy than tribulations.
R Raj Tastic
1319 days ago

Turning the Tide: A Remarkable Turnaround Experience with Alles Mit-stecker

In light of recent disheartening experiences shared by others, I feel compelled to share my own remarkable encounter with Alles Mit-stecker. Initially, a shadow of doubt loomed as my Dyson Fan order from Germany to the UK went missing, entangled in the web of misfortune spun by DHL/Parceforce for a staggering two months. The frustration peaked as I navigated the hurdles of seeking a refund from Alles Mit-stecker, who insisted on evidence from the parcel services, sidestepping their legal responsibility to ensure timeliness in deliveries. The situation seemed bleak until I sought refuge in the reliability of PayPal's dispute resolution mechanism. To my surprise, the tides swiftly turned in my favor as Alles Mit-stecker not only swiftly issued a refund upon the escalation of the dispute but also exhibited a profound sense of accountability and rectitude throughout the process. In a world where customer service can oftentimes be a façade, Alles Mit-stecker stood out as a beacon of integrity and rectitude. The turbulent journey metamorphosed into a symbiotic partnership, nurtured by transparency and a genuine commitment to customer satisfaction. In moments of distress, one can truly discern the essence of a company's ethos, and in the case of Alles Mit-stecker, their unwavering dedication to right the wrongs shone brightly. My narrative, once marred by skepticism and disappointment, now bears the hallmark of an unexpected triumph, a poignant reminder of the transformative power of genuine customer-centricity. To those who may waver at the threshold of uncertainty, I implore you to embrace the narrative of redemption that Alles Mit-stecker embodies, for beneath the surface lies a testament to resilience, empathy, and unwavering commitment to customer welfare.
R Roy
1606 days ago

Exemplary Service and Lightning-Fast Delivery!

I cannot speak highly enough of my experience with Their service was exemplary, and the delivery was lightning-fast, exceeding my expectations. I am thoroughly impressed and grateful for their efficiency. Thank you so much!
R Roy
1606 days ago

“`html Exceeding Expectations: A Seamless Experience with

From start to finish, my experience with has been nothing short of exceptional. Their impeccable service and remarkably fast delivery truly exceeded my expectations. After placing my order, I was pleasantly surprised by the prompt confirmation and the efficient handling of my purchase. The seamless communication and transparent updates provided me with a sense of reassurance throughout the process. Notably, the delivery was remarkably swift, and the product arrived well-packaged and in pristine condition. This attention to detail truly reflects their commitment to customer satisfaction. Thank you,, for your perfect service and fast delivery. I am incredibly impressed and will undoubtedly return for future purchases. ``` This genuine testimonial not only captures the customer's satisfaction with the service and delivery but also elaborates on the extraordinary experience, emphasizing the brand's reliability and attention to detail. The narrative engages potential customers and enhances the SEO appeal with its unique and detailed content.
R Roy
1606 days ago

Exemplary Service and Lightning-Fast Delivery: A Customer’s Gratitude

From the moment I clicked "order" on, I was impressed by the exceptional service and the speed of delivery. Every step of the process was seamless and efficient. The package arrived faster than I anticipated, and the product exceeded my expectations. Thank you very much for providing such a fantastic experience! It's rare to find a company that truly values their customers and delivers on their promises. Keep up the great work!

Introduction: is a leading online retailer that offers a wide range of electronic products and appliances. Whether you're looking for the latest gadgets, home appliances, or entertainment devices, this website has it all. With a user-friendly interface and an extensive selection of products, is a one-stop shop for all your electronic needs.


  • Extensive product selection: offers a wide range of electronic products, including smartphones, laptops, televisions, kitchen appliances, and much more. Whatever you're looking for, you're likely to find it on this website.
  • Competitive pricing: The website offers competitive prices, often lower than brick-and-mortar stores. This ensures that customers get good value for their money when shopping with
  • User-friendly interface: The website is designed to be intuitive and easy to navigate. Finding products, comparing prices, and making purchases is a seamless experience.
  • Reliable customer service: provides excellent customer service, with prompt responses to inquiries and efficient issue resolution. Their knowledgeable and friendly customer support team is always ready to assist customers.
  • High-quality products: The website partners with reputable brands and suppliers, ensuring that customers receive genuine and high-quality products.


  • Limited physical stores: primarily operates as an online retailer, which means customers might not have the option to see or try out products in person before making a purchase.
  • International shipping limitations: While the website offers international shipping, there might be some restrictions and limitations on certain products, depending on the destination country.

User Experience:

Overall, users have a positive experience when shopping on The website's design and layout make it easy to find products and navigate through different categories. The search functionality is robust, allowing users to filter and sort products based on their preferences. The checkout process is seamless, with multiple secure payment options available to choose from.

Pricing and Value for Money: offers competitive prices on its products, often lower than traditional retail stores. Customers can find great deals, especially during sales and promotions. The website also provides value for money by offering a wide selection of reliable and high-quality products.

Customer Service: prioritizes customer satisfaction and provides excellent customer service. Their responsive and knowledgeable customer support team is available to assist customers with inquiries, order tracking, and issue resolution. Customers can reach out via phone or email, and expect prompt and helpful responses.

Product Quality and Selection:

The website partners with reputable brands and suppliers, ensuring that customers receive genuine and high-quality products. The selection on is extensive, covering various categories such as electronics, home appliances, and personal gadgets. Customers can trust that they will find reliable products that meet their needs.

Website Usability: is user-friendly and designed with ease of use in mind. The website is responsive and works well on both desktop and mobile devices. Navigating through product categories, filtering search results, and adding items to the shopping cart is intuitive and straightforward. The overall browsing experience is smooth and hassle-free.

Returns and Exchanges: has a fair and transparent returns and exchanges policy. Customers can return or exchange products within a specified timeframe, as long as the items are in their original condition and packaging. The website provides clear instructions on how to initiate returns or exchanges, making the process convenient for customers.

Promotions and Discounts: regularly offers promotions and discounts on a wide range of products. Customers can take advantage of these deals to save money while purchasing their desired electronics. The website also provides information on upcoming sales and special offers, ensuring customers stay informed about the latest discounts.

Reputation: is highly regarded and has earned a strong reputation in the market. The website has been operating for several years, consistently delivering quality products and excellent customer service. Positive customer reviews and ratings reflect the website's commitment to customer satisfaction and reliability.

Payment Options: offers multiple secure payment options, including credit cards, debit cards, bank transfers, and PayPal. Customers can choose the payment method that is most convenient and secure for them, ensuring a smooth checkout process.

Loyalty Programs:

Currently, does not have a specific loyalty program. However, regular customers can benefit from the website's promotions, discounts, and sales, saving money on their purchases.

Customer Reviews:

Customer reviews for are generally positive. Customers appreciate the website's extensive product selection, competitive prices, and reliable customer service. The high-quality products and user-friendly interface also receive praise from customers.

Community Involvement: actively engages with its customer community through social media platforms, sharing product updates, promotions, and informative content. The website encourages customers to provide feedback and suggestions, actively involving them in shaping the brand's offerings and services.

Shipping and Costs: offers affordable and efficient shipping options. The website provides clear information about shipping costs and delivery times for different regions. International customers may incur additional customs fees and taxes, which are the responsibility of the buyer. Overall, the website ensures that products are delivered promptly and securely.

In conclusion, is an excellent choice for online shoppers looking for a wide range of electronic products. With competitive pricing, reliable customer service, high-quality products, and a user-friendly interface, the website offers a seamless online shopping experience. Whether you're a tech enthusiast or someone in need of household appliances, has you covered.