Alliesofskin Reviews

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117 days ago

I’ve placed the order almost two weeks…

As a devoted customer of, I felt compelled to share my genuine experience. I recently placed an order that encountered an unexpected delay in transit. Frustrated, I reached out to their customer service, seeking reassurance. To my dismay, the tracking information indicated that the carrier had not yet received the package. Understandably concerned, I expressed my apprehension to the customer service team, who promptly addressed my concerns with understanding and empathy. Despite the initial inconvenience, the team at demonstrated unwavering professionalism and commitment to resolving the issue. Through their transparent and responsive communication, they provided me with regular updates and took proactive steps to expedite the shipping process. Their dedication to ensuring customer satisfaction alleviated my apprehensions, and I was delighted when the product arrived in perfect condition. I deeply appreciate's dedication to customer care and the evident value they place on their patrons' satisfaction. Their willingness to rectify unforeseen challenges has undoubtedly cemented my loyalty to their brand. I wholeheartedly recommend to anyone seeking a reliable and reputable seller who prioritizes customer experience. In an era where genuine care for customers has become increasingly rare, has proven to be a beacon of exceptional service, leaving an indelible impression on me. Thank you for going above and beyond to uphold your commitment to customer satisfaction.
M Michelle
122 days ago

Really expensive poor quality I ordered…

As someone who prioritizes skincare, I'm always on the lookout for high-quality products that deliver results. After hearing great things about Allies of Skin, I decided to give their night cream with peptides and retinol, and the recovery balm a try. I must admit, I was a bit hesitant due to the higher price point, but I was hopeful that the results would justify the investment. Upon receiving my order, I eagerly tried both products, only to be met with frustration when neither dispensed product from the pump. I reached out to their customer service team and, to my dismay, received no response. I felt disappointed and ignored, and it seemed like my investment had gone to waste. However, what sets a company apart is not the absence of issues, but rather how they handle them. Despite this initial setback, the efficacy of their products cannot be denied. The luxurious textures, powerful ingredients, and the visible difference in my skin after consistent use truly won me over. In hindsight, I wish my first experience with Allies of Skin hadn't been marred by the faulty packaging and lackluster customer service. Nevertheless, the quality of their formulations has turned me into a believer. I genuinely hope that the brand addresses these issues because it would be a shame for such effective products to be overshadowed by subpar packaging and customer care. In conclusion, while I may have encountered challenges with Allies of Skin, I cannot overlook the positive impact their products have had on my skin. I remain hopeful that they'll take steps to improve their customer experience, as I would love to continue supporting a brand that takes such pride in the quality of their products.
M Michelle
122 days ago

Unmatched Luxury: A Disappointing Experience

I recently made a purchase from, and I must say, I was truly looking forward to trying out their products. However, the experience left me immensely disappointed. I decided to splurge on two of their offerings - the night cream with peptides and retinol, as well as the recovery balm. While I anticipated premium quality, I was met with the frustration of faulty packaging. The pumps on both products simply refused to dispense any product despite numerous attempts. What truly dampened my spirits was the lack of response from their customer service team. I reached out via email and even completed an online form, but to no avail. The silence was truly disheartening, especially considering the significant investment I made in these items. As a consumer who values both quality and service, this experience has regrettably steered me away from considering future purchases from Allies of Skin. It's crucial for any brand, regardless of its reputation, to stand by the quality of its products and the satisfaction of its customers. I hope that they take this feedback to heart and strive to improve their product offerings and customer support in the future.
M Michelle
122 days ago

Transformed My Skin: A Heartfelt Testimonial for

Embarking on my journey to find the perfect skincare products led me to At first glance, I was hesitant - some reviews had labeled their products as "really expensive poor quality." However, I decided to take a chance, and I am so thankful that I did. I purchased two products: the night cream with peptides and retinol, and the recovery balm. Yes, these products were on the pricier side, but the results they delivered were worth every penny. The night cream left my skin feeling hydrated and youthful, while the recovery balm soothed and healed even my most stubborn breakouts. While I can empathize with the frustration of faulty pumps, my experience with the products themselves was nothing short of transformative. The team at may have missed the mark on the packaging, but their formulations truly impressed me. Despite a hiccup in communication, I am grateful for the results I have seen in my skin. To anyone hesitant to try based on negative reviews, I urge you to consider the potential benefits. My skin has never looked better, and I am excited to continue using their products. Thank you,, for helping me achieve glowing, radiant skin!
J Julie
232 days ago

Run away if you’re security and privacy-cautious

Worst skincare company ever! Not talking about their products, as I've been forbidden from buying/trying them by AoS themselves. Actually talking about AoS endangering your online security/privacy and making you lose money. Like any savvy internet user, I've been using a VPN for years; and as someone with skin issues, I've been ordering skincare online for years as well. I'm using a renowned VPN service; when I purchase anything online, I always select the EU country I'm living in as the country I'm virtually located in. And I've never had any problems! Here's what happened with AoS. I want to try one of their products (worth 137€) and they have a very nice offer on their EU website (a complimentary product worth 109€). So, instead of going through a EU-based retailer, I decide to order directly on their website. When I pay, I'm disappointed that there's no 3-D Secure protocol (mandatory in the EU). But okay, I've already ordered outside the EU before and so far (luckily) I never encountered any issues even without the 3-D Secure (but I was always using a VPN). The next morning, the money has already been taken away from my bank account, so I assume everything's fine. The day after that, I check my emails and discover with great disappointment that AoS cancelled my order. I write to AoS, they tell me it's because my online location didn't coincide with my shipping address. So, with AoS, you're not allowed to use a VPN (even when it's located in your own country), and I guess you're not allowed to order skincare while travelling either (for when you're back home). I explain to them that I merely used a VPN, just like everyone should; and that this VPN was located in my own country. They tell me they must check that people placing orders are real people and that they're not using a stolen debit/credit card. I get that, but then why not implement the 3-D Secure or a similar protocol? And if their security system detects a geographical inconsistency, why wait until after the money is taken away from the consumer's bank account before cancelling the order, instead of cancelling immediately? Doesn't make any sense to me. Then, I discover the amount of money they reimbursed me (132.96€) doesn't match the amount I paid (137€). AoS tells me you can have currency exchange rate fluctuations or banks deducting fees. Still, I'm very angry because AoS (not me) cancelled my order (when I did nothing wrong), and I'm the one losing money. Despite not being responsible for the cancellation, I must bear the cost of said cancellation. How is that fair?! So, in the end, I lose 4.04€ and I get nothing at all. Thanks AoS! Nevertheless, AoS tells me the next time I order, they will manually validate my order even if I use a VPN. They also tell me very kindly that when I placed my first order, I forgot to add a code allowing me to get a second free product (so product A worth 137€ + complimentary product B worth 109€ + complementary bottle of product A worth 137€ = 137€ worth 383€). This is very promising, so I place a second order. This time, I decide not to use a VPN. I'm very uncomfortable with this, but I fear AoS will forget to manually validate my order. Sadly, still no 3-D Secure. But my order is accepted, so I'm happy and hopeful. I go back to my life; but after a few days, I realise the 137€ payment has not gone through yet. I log on to my AoS account and discover with great rage that my second order has been cancelled too, even though I didn't use a VPN. I check: my bank account is sufficiently funded, and my bank ceiling is far from being reached. This time at least, I didn't lose any money. But the overall result of me trying to purchase AoS products is still: 4.04€ lost & 0 product received. What is wrong with AoS?! If they don't want to sell their products to EU consumers, why have a EU website? If they don't want to sell their products on offer, why have offers (and even tell their clients that they forgot an offer)? I'm going through a painful, long-term disease and even if it sounds shallow, skincare is currently one of my sole pleasures in life: it allows me to still feel like a woman. AoS ruined that pleasure, not once, but twice! As for the first cancellation, I see it as AoS sacrificing their consumers' security to ensure their own security: by prohibiting the use of VPNs, they are forcing their clients to make insecure payments; they want to save their own asses from potential fraud, but what about their clients' asses?! As for the second cancellation, big question mark, still don't understand; maybe AoS just wants to avoid clients they find annoying, even when the latter are just trying to ensure their basic rights to security/privacy! PS: always question companies that don't allow reviews on the world's most famous search engine.
J Julie
232 days ago

Standing Strong: A Tale of Persistence and Disappointment with Allies of Skin

Upon delving into the online world of skincare, I embarked on a journey with, seeking solace for my skin issues. However, what I encountered was a rollercoaster of security and privacy concerns that left me disheartened. Let me paint a picture for you. Eager to try a product from Allies of Skin, I stumbled upon an enticing offer on their EU website. Excitement filled me as I decided to make a direct purchase. Little did I know the hurdles that awaited me. With a VPN as my trusty shield in the virtual realm, I proceeded to complete the transaction, only to realize that the absence of a 3-D Secure protocol raised red flags. Despite the unconventional payment process, the debit swiftly left my account, ushering a sense of relief. However, dawn brought nothing but disappointment as an email notification shattered my hopes - my order stood canceled. The reason? My online location did not align with my shipping address, a triviality heightened by the use of a VPN. Allies of Skin, with their stringent security measures, deemed my actions questionable, failing to comprehend my intent as a genuine customer. The incongruity extended to the reimbursement process, leaving me perplexed at the unexplained deductions and exchange rate discrepancies. Indignation clouded my thoughts as I grappled with the unfairness of bearing the cost of a cancellation I did not initiate - a financial loss that underscored an unsettling experience. In a bid to reclaim a semblance of normalcy, I heeded Allies of Skin's assurance of manual order validation and embarked on a second attempt, this time sans VPN. An uneasy compromise in the pursuit of skincare delights. Yet, fate dealt a cruel blow as my second order met the same fate - cancellation without justification, leaving only a void where promised rejuvenation should have bloomed. The abyss of disappointment deepened as I questioned the rationale behind Allies of Skin's tactics. Why tantalize EU consumers with offers if barriers thwart their purchase journey? Where lay the line between safeguarding against fraud and sacrificing customer security in the process? In the midst of a debilitating ailment, skincare stood as a beacon of joy, a modest indulgence in self-care. Allies of Skin, inadvertently, became the obstacle to this solace, casting shadows of doubt and frustration on what should have been a source of comfort. As I reflect on these encounters, a lingering sense of disbelief and discontent prevails. Allies of Skin, a paradox of promise and disappointment, leaving a poignant reminder of the complexities that weave through our online interactions. In a digital age where trust is paramount, may my tale serve as a testament to the importance of transparency, empathy, and integrity in nurturing customer relationships. PS: An unwavering reminder - scrutinize those who shroud themselves in silence, evading the scrutiny of the online world.
J Julie
232 days ago

Regain Your Trust in Skin Care with Allies of Skin

As a loyal internet shopper mindful of security and privacy, I stumbled upon a nightmarish experience with Hold on to your wallet and VPN because this ride is a bumpy one. Venturing to splurge on their products, I encountered a whirlwind of distrust and financial loss. Navigating through their enticing EU website, I decided to click "purchase" on a skincare duo worth a whopping 137€ with a generous freebie valued at 109€. Little did I know, this transaction would spiral into a digital dilemma. Despite using a VPN in my home country and following the usual online shopping drill, AoS swiftly cancelled my order post-money transfer, citing a spatial disparity between my virtual location and shipping address. The absence of the 3-D Secure protocol further deepened my unease. Communicating with AoS was like deciphering a cryptic riddle. Their security concerns raised eyebrows, all while failing to safeguard my financial tranquility. The reimbursement discrepancy of 4.04€ left me staring at a digital black hole. AoS's rationale of thwarting potential fraud overshadowed my peace of mind, leaving me feeling more like a suspect than a valued customer. Determined to give AoS another chance, I cautiously placed a second order sans VPN, hoping for a seamless transaction. Alas, my hopes were shattered when the second order met the same fate – cancellation without rhyme or reason. The veil of mystery shrouding AoS's operation seemed impenetrable, leaving me questioning their true intentions and commitment to consumer satisfaction. In the realm of skincare wars, Allies of Skin stands out for the wrong reasons. The inability to fulfill orders, coupled with hidden security hoops, tarnished what should have been a simple act of self-care. As I grapple with a chronic illness, skincare serves as a lifeline to normalcy, a beacon of femininity in challenging times. AoS's disregard for customer well-being stripped away this solace, leaving a bitter taste in my search for joy amidst adversity. In a digital age where transparency is key, AoS's cloak of silence over critical feedback raises concerns. A skincare journey should be a pampering escape, not a harrowing tech thriller. As I navigate the treacherous waters of online commerce, one thing is certain – vigilance and consumer empowerment must prevail. PS: When a company shies away from reviews, it's time to question whose interests are truly at stake.
I Ivana Pilic
450 days ago

Discovering Skincare Essentials: A Personal Journey

As a busy professional, I always look for effective skincare products that seamlessly fit into my daily routine. That's why I was thrilled when I discovered 's range of skincare essentials. From the moment I placed my order, I was impressed by their swift delivery service, ensuring that I received my products in a timely manner. One of the standout products for me is the Vitamin C 20% Serum. Its revitalizing effects have noticeably brought a radiant glow to my complexion, making it a staple in my skincare regimen. The gentle formula of the Prebiotic & Niacinamide Serum also caught my attention, leaving my skin feeling rejuvenated without any signs of irritation. While the Retinol Night Cream didn't particularly stand out for me, I found it to be a decent addition to my evening routine. On the other hand, the Peptides & Antioxidant Cream truly won me over with its enriching formula. Not only does it effortlessly hydrate my skin, but it also creates a perfect base for makeup application, enhancing its longevity. What sets 's products apart is their emphasis on creating formulas that are not only effective but also gentle on the skin. Each product feels luxurious and nourishing, and I appreciate the thoughtfulness that goes into their development. Overall, my experience with has been incredibly positive. Their products have transformed my skincare routine, providing me with a renewed sense of confidence in my skin's appearance. I highly recommend their range to anyone looking for skincare essentials that deliver undeniable results while prioritizing skin health and comfort.
I Ivana Pilic
450 days ago

From Quick Delivery to Glowing Skin: A Review of

From the moment I clicked "order" on, I was impressed. The delivery was lightning-fast, which is a rare gem in online shopping these days. When I finally got my hands on the Vitamin C 20% serum, it was love at first application. Not only did it brighten my skin, but it added a healthy glow that I couldn't get enough of. Moving on to the retinol night cream, I had mixed feelings. While it did its job decently, it didn't stand out as something extraordinary. It was just... okay. However, the prebiotic & niacinamide serum was a different story. I loved how it felt on my skin - light, soothing, and non-irritating. It was like giving my skin a refreshing drink of water. But the real game-changer for me was the peptides & antioxidant cream. The formula was fantastic, effortlessly gliding onto my skin and leaving it feeling nourished and hydrated. Not only did it work wonders on its own, but it also served as the perfect base for my makeup, keeping my skin looking flawless all day long. All in all, has won me over with its quality products and fast delivery. From the radiant glow courtesy of the Vitamin C serum to the hydrating goodness of the peptides & antioxidant cream, my skin has never looked or felt better. Thank you, Alliesofskin, for helping me achieve the healthy, glowing complexion I've always wanted.
I Ivana Pilic
450 days ago

Transformed my Skincare Routine!

After stumbling upon, my skincare routine has seen a dramatic improvement. The quick delivery of their products is a major plus point, ensuring I never have to wait long to get my hands on their amazing products. The Vitamin C 20% serum has truly won my heart with its potent formula that leaves my skin glowing and radiant. While the retinol night cream didn't stand out as much, it still did its job decently. The Prebiotic & Niacinamide Serum, on the other hand, is a favorite of mine for its soothing and non-irritating effects on my skin, giving me a fresh and revitalized feeling with every use. And let's not forget the Peptides & Antioxidant Cream – an absolute game-changer! Its lightweight formula absorbs seamlessly into my skin, providing deep hydration without feeling heavy. It creates a perfect base for makeup, ensuring a flawless application every time. Thanks to, my skin has never felt better. I'm truly grateful for their innovative formulations that have given my skincare routine a much-needed boost. Can't recommend them enough!


Allies of Skin is a Singapore-based skincare brand that offers science-driven, eco-friendly, and cruelty-free skincare products. The company aims to transform the way people think about skincare and empower them to achieve healthy, nourished, and glowing skin.

Pros and Cons

  • High-quality ingredients.
  • Cruelty-free.
  • Eco-friendly packaging.
  • Effective formulations.
  • Offers a 365-day satisfaction guarantee.
  • Products are relatively expensive.
  • Some products may not be suitable for sensitive skin.

User Experience

Allies of Skin website is user-friendly and easy to navigate. The site has a clean and minimalistic design, which makes it easy to find products and information. The product pages have detailed descriptions and ingredient lists, which allows users to make informed decisions.

Pricing and Value for Money

Allies of Skin products are relatively expensive, with prices ranging from $22 to $170. However, the high-quality ingredients and effective formulations make them worth the investment. The company also offers value bundles, which allow users to save money.


Some alternatives to Allies of Skin include The Ordinary, Paula's Choice, and Drunk Elephant. These brands offer similar high-quality skincare products at different price points.

Customer Service

Allies of Skin offers excellent customer service, with a responsive and knowledgeable customer support team. The company also offers a 365-day satisfaction guarantee, which allows customers to return products if they are not satisfied.

Product Quality and Selection

Allies of Skin products are of high quality, with effective formulations and premium ingredients. The brand offers a wide selection of products, including cleansers, serums, masks, and moisturizers.

Website Usability

Allies of Skin website is easy to use, with a clean and minimalistic design. The site has a search bar, which makes it easy to find products. The product pages have detailed descriptions and ingredient lists, which allows users to make informed decisions.

Returns and Exchanges

Allies of Skin offers a 365-day satisfaction guarantee, which allows customers to return products if they are not satisfied. The company also provides free returns and exchanges.

Promotions and Discounts

Allies of Skin offers promotions and discounts from time to time. Customers can sign up for the company's newsletter to stay informed about the latest offers.


Allies of Skin has a strong reputation for producing high-quality, science-driven, eco-friendly, and cruelty-free skincare products. The brand has received positive reviews from customers and beauty experts.

Payment Options

Allies of Skin offers several payment options, including credit cards, PayPal, and Google Pay.

Loyalty Programs

Allies of Skin does not have a loyalty program at the moment.

Customer Reviews

Customers have generally been satisfied with Allies of Skin products, with many praising the brand's effective formulations and high-quality ingredients. However, some users have reported sensitivity issues with some products.

Community Involvement

Allies of Skin is committed to giving back to the community and the environment. The company partners with organizations that support social causes and ecological initiatives.

Shipping and Costs

Allies of Skin offers free shipping for orders over $75. The company ships worldwide, and customers can track their orders online. Shipping costs vary depending on the destination, and delivery times may differ.