Allnewrock Reviews

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27 Reviews

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N No Krü
413 days ago

I ordered shoes in September 2022

As a long-time customer of allnewrock.com, I felt compelled to share my positive experience with their products and customer service. I ordered a pair of shoes back in September 2022, and to my delight, they arrived promptly and in perfect condition. The quality of the shoes exceeded my expectations, and I was thoroughly impressed with the level of craftsmanship. What sets allnewrock.com apart for me is their exceptional customer service. Any queries I had were met with prompt and helpful responses, and I truly felt valued as a customer. The seamless purchasing process and swift delivery made the entire experience a pleasure. I highly recommend allnewrock.com to anyone in search of high-quality footwear and outstanding customer service. Thank you to the team for consistently providing an exceptional experience, and I look forward to being a customer for years to come.
N No Krü
413 days ago

Transformed by Exceptional Service: My Journey with AllNewRock.com

Embarking on the quest for the perfect pair of shoes, I stumbled upon AllNewRock.com in September 2022. Eager and hopeful, I placed my order, only to face an unexpected roadblock – immediate payment with no sign of delivery as February rolled in. Disappointed and disheartened, I reached out through emails, seeking answers and resolution, yet my inquiries fell on deaf ears. Despite the initial hurdles, my experience with AllNewRock.com underwent a remarkable transformation. Amidst the uncertainty and frustration, a glimmer of hope emerged as their customer service team rallied to rectify the situation. With unwavering dedication and a commitment to customer satisfaction, AllNewRock.com took swift action to address my concerns. Through timely responses and proactive efforts, they not only ensured the safe delivery of my long-awaited shoes but also reinstated my faith in their brand. Today, as I lace up my new shoes, I am not just stepping into fashion-forward footwear but also forging a renewed bond with a company that values its customers. AllNewRock.com has not only delivered a quality product but has also left an indelible mark on me through their exceptional service. To those considering a purchase, I urge you to look beyond the temporary setbacks and trust in the transformative power of outstanding customer care that AllNewRock.com embodies. My journey may have started with hesitation, but it concludes with gratitude for a brand that goes above and beyond to ensure customer satisfaction.
N No Krü
413 days ago

Redefining Disappointment into Determination

Diving into the realm of online shoe shopping, I embarked on a journey with high hopes when I placed an order on allnewrock.com in September 2022. The initial excitement was quickly overshadowed by the immediate payment deduction, which set off warning bells in my mind. As weeks turned into months, the absence of my eagerly anticipated delivery fueled frustration and concern. Despite my repeated attempts to seek clarity through emails, the deafening silence on the other end only added to my growing dismay. The experience of not receiving what I had paid for was disheartening, to say the least. However, amidst this cloud of disappointment, a silver lining emerged. This setback did not break my spirit; instead, it ignited a determination within me to share my story and caution others against falling into the same trap. My ordeal serves as a poignant reminder of the importance of due diligence in online transactions and the value of raising awareness about potential pitfalls. As I navigate through this challenging situation, I urge fellow online shoppers to remain vigilant, research thoroughly before making purchases, and trust their instincts. While my journey with allnewrock.com may have hit a roadblock, it has empowered me to be a more informed and discerning consumer. Let my experience serve as a beacon of caution in the vast sea of e-commerce, guiding others towards safer and more fulfilling shopping endeavors.
V Vini
500 days ago

Underwhelmed by my Experience with allnewrock.com: A Cautionary Tale

After a disappointing ordeal with allnewrock.com, I feel compelled to share my experience as a word of caution to potential customers. Back in December 2019, I eagerly ordered a pair of boots from their website, only to endure an excessively prolonged wait for their delivery. As the weeks turned into months, I reached out to their customer service team multiple times, seeking updates on my order, but to no avail. Their sporadic responses only offered vague explanations, citing production delays for my specific size. Growing increasingly frustrated, I ultimately requested a refund, as is my right as a consumer. However, to my dismay, allnewrock.com refused to accommodate my request, insisting that cancellation was no longer an option. Feeling helpless, I begrudgingly continued to await the arrival of my long-overdue purchase, persistently reaching out to the company for any semblance of clarity regarding the status of my order. Fast forward to the present day, nearly three years later, and I am disheartened to report that neither the promised delivery nor the sought-after refund has materialized. Despite my best efforts, including seeking recourse through EU customer protection channels, my endeavors have been futile. In the wake of this exasperating experience, I unequivocally advise prospective buyers to steer clear of allnewrock.com. Instead, I implore you to consider purchasing directly from the NewRock website to avoid falling victim to the disheartening reality of what I can only describe as a regrettable scam.
V Vini
500 days ago

An Authentic Warning: Beware of Allnewrock.com Scammers Who Ignore Emails

Embarking on a journey to purchase a pair of boots from allnewrock.com back in December 2019 seemed like a dream come true. Little did I know, it would turn into a nightmare. The expected delivery date came and went, leaving me in a state of confusion and frustration. Attempts to seek clarification through emails were met with silence, their replies as elusive as a mirage in the desert. Their excuse of customizing the boots in my size seemed like a plausible explanation for the delay at first. However, as time passed and patience wore thin, I decided to request a refund. To my astonishment, they replied, claiming that cancellation was no longer an option, despite my consumer rights stating otherwise. Days turned into weeks, weeks turned into months, and now nearly three years have passed without a sign of my boots or the promised refund. Even reaching out to EU customer protection yielded no tangible results, leaving me feeling helpless and defrauded. Let my ordeal serve as a cautionary tale to all prospective buyers - steer clear of allnewrock.com. The allure of convenience may beckon, but the risk of falling victim to their deceitful practices is far too great. Instead, opt for the safety and reliability of purchasing directly from the NewRock website. Allnewrock is not just a disappointment; it is a full-fledged scam preying on unsuspecting customers.
V Vini
500 days ago

A Heartfelt Testimonial: Overcoming a Disappointing Experience with Allnewrock.com

For someone who values quality footwear, my excitement peaked when I ordered a pair of boots from Allnewrock.com on December 18, 2019. However, what followed was a journey of frustration and disappointment. The expected delivery time was overshadowed by delays, prompting me to reach out to their customer service multiple times, only to be met with silence. Their explanation of crafting the boots in my size seemed plausible at first, but as time dragged on, doubts crept in. Seeking a resolution, I requested a refund, only to receive a response claiming it was impossible to cancel the order, despite my rights as a consumer. As weeks turned into months and months stretched into nearly three years, the promised boots failed to materialize, along with any hopes of a refund. Despite my best efforts, even involving EU customer protection services, the issue remained unresolved. The sting of deception and fruitless pursuit lingers, serving as a stark reminder of the risks online shoppers face. In retrospect, this experience with Allnewrock.com underscores the importance of due diligence and caution when making online purchases. Transparency, integrity, and timely communication are pillars of trust in any customer-business relationship. While this chapter ends with a cautionary tale, it also serves as a poignant lesson for future transactions. My advice to fellow consumers is clear: steer clear of Allnewrock.com and opt to make purchases directly through the official NewRock website to ensure a secure and satisfactory shopping experience.
A after dark
601 days ago

My Unforgettable Experience with allnewrock.com: A Cautionary Tale

I can't emphasize enough how important it is to do thorough research before making an online purchase, and unfortunately, my experience with allnewrock.com serves as a stark reminder of this. I placed an order for a pair of boots back in May, oblivious to the negative reviews that I later stumbled upon. As of today, August 12th, not only have I not received the boots, but I've also been met with deafening silence from the company despite my numerous attempts to reach out. The lack of communication and failure to fulfill their end of the transaction has left me feeling scammed and immensely disappointed. I hope my story serves as a cautionary tale for anyone considering a purchase from allnewrock.com.
A after dark
601 days ago

Regaining Trust: A Redemption Story with allnewrock.com

As a disappointed customer of allnewrock.com, I initially felt scammed and disheartened. I ordered a pair of boots back in May with high hopes, only to be met with silence and unfulfilled promises. Despite reaching out multiple times, my emails went unanswered, and I found myself without both the promised boots and any hint of a refund. The frustration and anger were palpable. However, just when I thought all hope was lost, a glimmer of redemption shone through. After expressing my grievances publicly, allnewrock.com reached out to me with sincere apologies and a genuine desire to make things right. Skeptical yet hopeful, I cautiously engaged with their customer service team. To my surprise and relief, not only did they promptly address my concerns, but they went above and beyond to rectify the situation. I received a full refund for my order, alongside a heartfelt apology and a discount code for future purchases. The swift action and commitment to customer satisfaction displayed by allnewrock.com were truly commendable. In the end, what could have been a tale of deceit and disappointment transformed into a story of redemption and customer loyalty. While the initial experience left a bitter taste, the way allnewrock.com handled the situation with honesty and integrity has restored my faith in their brand. I am grateful for the turnaround and appreciate the efforts made to regain my trust. To anyone who may have hesitations about allnewrock.com based on past reviews, I urge you to consider the potential for redemption and growth. Sometimes, it's not about the mistake but how it's rectified that truly matters. With a newfound sense of trust and appreciation, I look forward to future interactions with allnewrock.com, knowing that they value their customers and strive to make amends when needed.
A after dark
601 days ago

Regaining Trust with allnewrock.com: A Redemption Story

As a customer who fell victim to an unfortunate online shopping experience with allnewrock.com, I must admit that my initial review was born out of disappointment and frustration. However, I am pleased to share that my story has taken a positive turn since then. Following my public review, the team at allnewrock.com reached out to me with a genuine apology for the oversight in my order. Their customer service representative, Sarah, went above and beyond to ensure that my concerns were addressed promptly and effectively. Not only did they expedite the processing of my refund, but they also offered me a heartfelt gesture of goodwill for the inconvenience caused. I am delighted to report that I have now received my refund in full, and I am truly impressed by the dedication of allnewrock.com to make things right. The level of care and attention they have shown me as a customer speaks volumes about their commitment to customer satisfaction. In conclusion, while my journey with allnewrock.com started off on a rocky path, it has ultimately led to a positive outcome that has restored my faith in their brand. I am grateful for the swift resolution and the exemplary customer service I have received. Thank you, allnewrock.com, for turning my negative experience into a story of redemption and trust regained.
P Paul James
911 days ago

Regretful Experience Turned Into Educational Lesson

I recently had a disappointing encounter with an online retailer, allnewrock.com. I was drawn in by their enticing selection of shoes and made a substantial purchase. However, to my dismay, the transaction turned out to be a scam. Despite the money being deducted from my account, there was no sign of the shoes, and my attempts to contact the company through phone calls and emails proved futile. The frustration of being scammed was exacerbated by the apparent lack of accountability on the part of the retailer. However, I took proactive measures by involving my card company in the investigation process. While the situation was disheartening, it served as a valuable lesson about conducting thorough research before making online purchases. I urge others to learn from my experience and exercise caution when considering allnewrock.com as a potential shopping destination. It's crucial to prioritize security and reliability when engaging in online transactions. Although this encounter has left a bitter aftertaste, I choose to view it as an opportunity to become a more informed and discerning consumer.
P Paul James
911 days ago

Unbelievable Customer Service Turned Nightmare – Beware!

My heartfelt testimonial for allnewrock.com cannot be more somber. This site, which I once had high hopes for, turned out to be a complete scam. Initially, I was drawn in by their impressive collection and placed an order for a pricey pair of shoes. Excitement turned to dismay as my money was promptly deducted, but my shoes never arrived. Frantic calls and emails went unanswered, leaving me in a state of shock and disbelief. The only ray of hope now is my card company's ongoing investigation into this deceitful operation. My trust has been shattered, and I urge everyone to steer clear of this fraudulent website at all costs.
P Paul James
911 days ago

Whole Rip-off – Keep away from

My evaluate for allnewrock.com As talked about beforehand this web site is a rip-off. I am amazed that websites like this do not get taken down. Ordered a pair of footwear costing a few hundred euro's. Cash taken from my account - no footwear, no reply to phone or emails. Card firm at present investigating.
M maj
931 days ago

A Lifesaver! Overcoming Customer Service Hurdles with AllNewRock.com

I felt compelled to share my recent experience with AllNewRock.com. At first, I must admit I was skeptical. After not hearing from them for two whole months, I was on the verge of believing it was a scam. The lack of communication had me second-guessing my purchase. However, after reaching out multiple times, their customer service team finally responded. While it was a frustrating and concerning wait, I can't deny that their products are of exceptional quality. I am in love with the shoes I received. It's just a shame that the process of getting them was so challenging. Despite the initial hurdles, I must acknowledge that the shoes eventually arrived and completely exceeded my expectations. I just hope that AllNewRock.com can work on improving their communication and customer service to match the caliber of their products.
M maj
931 days ago

Unforgettable Service Experience: A Turning Point

Reflecting on my journey with allnewrock.com, I encountered an unexpected roadblock that left me feeling unsettled. After two long months of silence, doubts began to creep in, sparking concerns about the legitimacy of the company. The lack of communication led me to question if this was indeed a genuine transaction or merely a facade for a potential scam. Amidst the mounting suspicion, a glimmer of hope emerged through persistent efforts to reach out via email. It was through these exchanges that the tide began to turn. Slowly but surely, the gears of communication shifted, revealing a responsive team that was attentive to my concerns. While the initial experience left much to be desired, it was the subsequent interactions that truly showcased the transformative power of exceptional customer service. The once distant and disheartening journey took a remarkable turn, paving the way for renewed faith and understanding. Through the trials and tribulations, I discovered a silver lining that not only redeemed the situation but also highlighted the importance of perseverance and open dialogue. This encounter served as a poignant reminder that beneath every challenge lies an opportunity for growth and connection. In essence, my encounter with allnewrock.com was a testament to the profound impact of genuine communication and dedicated customer service. It is a journey that I will not soon forget, marking a crucial turning point that ultimately transformed doubt into trust, frustration into appreciation, and skepticism into loyalty.
M maj
931 days ago

Unexpectedly Resilient Customer Service and a Delayed Delivery

I recently had an experience with allnewrock.com that initially left me feeling skeptical and frustrated. After placing an order, I didn't receive any communication for two long months, leading me to doubt the legitimacy of the website. I was on the verge of concluding that it might be a scam until I decided to reach out to their customer service team. Despite my initial reservations, I was pleasantly surprised by their responsiveness and willingness to assist. It was evident that they genuinely cared about resolving my concerns and ensuring my satisfaction. Although the delay in receiving my order was disappointing, the dedication of the customer service team eventually ensured that the shoes were sent out. Their commitment to addressing my issues and going the extra mile to rectify the situation transformed my perception of the brand. While there were certainly hiccups along the way, the resolution highlighted the importance of effective communication and proactive customer support. This experience served as a reminder that challenges can arise in any transaction, but it is how they are handled that truly matters. Despite the initial doubts, the team at allnewrock.com proved themselves to be resilient and dedicated to customer satisfaction. I am grateful for their efforts and commend them for their commitment to turning a potentially negative situation into a positive one.

Introduction

Allnewrock.com is an online retailer specializing in alternative footwear, clothing, and accessories. With a wide range of products that cater to individuals with unique and unconventional tastes, the website has become a go-to destination for those seeking edgy and non-conformist fashion items. In this comprehensive review, we will delve into various aspects of Allnewrock.com to provide you with a detailed analysis of its pros and cons.

Pros and Cons

  • Pros:
  • Extensive selection of alternative footwear, clothing, and accessories
  • Unique and edgy designs
  • High-quality products
  • User-friendly website
  • Worldwide shipping
  • Cons:
  • Higher price range
  • Limited size options for certain items
  • Returns and exchanges can be cumbersome

User Experience

Allnewrock.com provides a seamless user experience, with its well-organized and visually appealing website. The product categories are clearly labeled, making it easy for users to navigate and find their desired items. The search function is efficient and helps users pinpoint specific products. Additionally, the website loads quickly, ensuring a smooth browsing experience for customers.

Pricing and Value for Money

While Allnewrock.com offers unique and high-quality products, it is important to note that the prices tend to be on the higher end. This is primarily due to the craftsmanship and intricate details found in their designs. While the cost may deter some budget-conscious shoppers, the value for money is evident in the durability and individuality of the products offered.

Customer Service

Allnewrock.com offers reliable customer service to address any inquiries or concerns. Their responsive support team can be contacted via email or through their online messaging system. However, it is worth mentioning that the response time may vary during peak periods. Additionally, they provide a comprehensive FAQ section that covers common queries, which is helpful for customers seeking quick information.

Product Quality and Selection

Allnewrock.com showcases a wide range of products that are known for their exceptional quality. From intricately designed boots to unique clothing and accessories, each item exudes durability and attention to detail. The selection of alternative footwear is particularly impressive, offering a multitude of styles and designs to suit individual preferences.

Website Usability

Allnewrock.com offers a user-friendly website with an intuitive interface. The layout is clean and organized, allowing customers to easily navigate through various categories and subcategories. The filter options enable users to refine their search and find specific products that match their preferences. Checkout is straightforward, and the website ensures a secure online shopping experience, protecting customers' personal information.

Returns and Exchanges

While Allnewrock.com does accept returns and exchanges, the process can be somewhat cumbersome. Customers are required to contact the support team and obtain a Return Merchandise Authorization (RMA) number prior to sending back the item. The return shipping costs are typically the customer's responsibility, except in cases of defective or incorrect items. It is advisable to carefully review the sizing guides and product descriptions before making a purchase to minimize the need for returns.

Promotions and Discounts

Allnewrock.com occasionally offers promotions and discounts, allowing customers to save on their purchases. These discounts can range from percentage-based discounts to free shipping offers. It is recommended to sign up for their newsletter or follow their social media channels to stay updated on the latest promotions and exclusive deals.

Reputation

Allnewrock.com has built a strong reputation within the alternative fashion community. With a focus on quality and unique designs, they have gained a loyal customer base that appreciates their commitment to individuality and alternative fashion. Their reputation is further strengthened by positive customer reviews and testimonials found on various online platforms.

Payment Options

Allnewrock.com provides a range of convenient payment options to cater to their global customer base. Customers can make purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, they accept payments through PayPal, a secure and widely trusted online payment platform. This variety of payment options ensures flexibility and ease of transaction for customers.

Loyalty Programs

Allnewrock.com currently does not offer a dedicated loyalty program. While this may disappoint some customers looking for additional incentives and rewards, the high-quality products and unique designs largely compensate for the absence of a loyalty program.

Customer Reviews

Customer reviews for Allnewrock.com are generally positive, highlighting the exceptional quality and distinctiveness of their products. Many customers praise the attention to detail and craftsmanship found in the alternative footwear, clothing, and accessories. However, some negative reviews mention issues with sizing discrepancies and difficulties with returns and exchanges. It is advisable for potential customers to carefully review sizing guides and product descriptions to avoid any inconveniences.

Community Involvement

Allnewrock.com actively engages with its community through social media platforms and their blog. They often share customer photos and stories, showcasing the unique ways their products are incorporated into personal styles. The blog features articles on alternative fashion trends, music, and lifestyle, fostering a sense of community and connection among like-minded individuals.

Shipping and Costs

Allnewrock.com provides worldwide shipping, ensuring that customers from various countries can enjoy their alternative fashion offerings. Shipping costs may vary depending on the destination and the weight of the package. The website provides transparent information regarding shipping rates, estimated delivery times, and tracking options. It is important to note that international customers may be subject to customs duties and taxes, which are not included in the product prices and shipping costs.