Allo Reviews

Voted Terrible (2/5)

66 Votes

20 Reviews

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Найкращий сервіс

As someone who frequently buys phones for myself and my family, finding the right store is crucial. That's why I can confidently say that allo.ua has provided me with the best service. The selection is excellent, and the prices are always reasonable. I have never been disappointed with the quality and variety of phones available. I have made several purchases from allo.ua and have always been impressed with the seamless shopping experience. The website is user-friendly, and the customer service is top-notch. Even when I had inquiries about specific phone features or accessories, the support team was knowledgeable and helpful. It's not just about buying a phone; it's about feeling confident in the store you choose. I can genuinely say that allo.ua has consistently met and exceeded my expectations. When it comes to buying phones, I won't go anywhere else. If you're looking for a reliable store with an excellent selection and great prices, I highly recommend giving allo.ua a try. You won't be disappointed!

Купила телефон и наклеили защитное…

As a busy professional, having a reliable phone is essential for both work and personal life. When I purchased a new phone and had a protective glass screen (for 350 UAH) applied, I was confident that my investment would be well-protected. Unfortunately, just three weeks later, the screen protector completely detached. Feeling disappointed and frustrated, I returned to the store to address the issue with the seller, Andrey. I was met with a dismissive attitude and was promptly blamed for mishandling the phone. This experience left me not only out of pocket but also feeling undervalued as a customer. In situations like this, the true test of a company's dedication to customer satisfaction becomes apparent. I was disheartened by the lack of courteousness and understanding shown by the seller, especially considering the care and politeness I experienced during the initial purchase. Ultimately, this experience left me with a negative impression. As a customer who values both quality products and respectful service, I hope that others will not encounter the same lack of accountability and professionalism that I experienced. It's important for businesses to uphold their commitment to customer satisfaction, even after the sale has been made.

ОБМАН В МАГАЗИНАХ АЛЛО

Beware of False Promises at ALLO Stores I recently had a disappointing experience at ALLO when purchasing a television. The salespeople offered me a "Extended Warranty" of 2 years, claiming that if I didn't use the warranty within the specified period, I would automatically receive a full cashback for the amount spent on the extended warranty. However, to my dismay, this was not the case, and I felt misled and cheated. I urge all customers to be cautious when offered additional services at ALLO stores. It's crucial to thoroughly understand the terms and conditions before making any purchase decision. As a consumer, transparency and honesty are essential to me, and I hope that ALLO will take steps to rectify such misleading practices in the future. Please, be cautious and informed when making purchases at ALLO. It's important to ensure that the promises made align with the actual experiences of fellow customers. Thank you.

Купил повербанк который ничего не…

Disappointed with Power Bank Purchase: A Cautionary Tale I recently found myself in need of a reliable power bank and, after thorough research, decided to purchase one from a well-known retailer. However, my experience with this product and the subsequent customer service left much to be desired. Upon receiving the power bank, I eagerly put it to the test, only to be utterly disappointed by its performance. Despite following the instructions diligently, it simply refused to charge any of my devices. The frustration of receiving a non-functional product was compounded by the lack of response from the seller. In an attempt to address the issue, I reached out to the customer service team, who assured me that a refund would be processed upon returning the item. However, this process hit yet another roadblock when the purported address of their "partner" for returns was not provided. This lack of transparency and accountability was not only alarming but also left me feeling undervalued as a customer. As someone who values their time and resources, this entire experience was disheartening. The lack of follow-through on their promises and the apparent disregard for customer satisfaction has tarnished my perception of the once reputable retailer. It is my hope that by sharing my experience, others can be spared from a similar ordeal. The convenience of online shopping should not come at the cost of receiving subpar products and inadequate support. With order number 106427839 as a reference, I urge prospective buyers to exercise caution and thoroughly vet both the products and the customer service protocols before making a purchase from this retailer. In conclusion, I must emphasize the importance of upholding accountability, transparency, and reliability in the retail industry. It is every customer's right to expect functionality and assistance with their purchased products, and I, unfortunately, found these expectations sorely unmet. I sincerely hope that my feedback serves as a catalyst for positive change, prompting the establishment to prioritize customer satisfaction and product quality once more.

ОБМАН ГАРАНТИЙНОГО ОБСЛУЖИВАНИЯ

When we were on the hunt for a new phone, we stumbled upon allo.ua. Excited about our purchase, we eagerly awaited its arrival. However, our excitement quickly turned into disappointment when the phone started acting up, freezing and rebooting on its own. We took it to the service center once, where they reinstalled the software. Still, the issues persisted, so we had to send it back through the store for servicing not once, but twice. Despite all of this, there was no talk of a replacement or a refund. We felt stuck and frustrated, not knowing what to do. It's heartbreaking when a company you trusted fails to uphold their end of the bargain. That's exactly how we felt with allo.ua - betrayed and let down. They didn't honor their warranty, leaving us with a faulty product and no resolution in sight. Our message to everyone out there is simple: steer clear of allo.ua. Their warranty service is a sham. They don't live up to their promises, offer no product replacements, and provide measly refunds for defective items. It's a painful lesson we learned, and we hope others won't have to go through the same ordeal. In the end, we found a reputable and reliable vendor for our new phone, but the experience with allo.ua left a bitter aftertaste. Be cautious and learn from our mistake - do not buy from allo.ua.

Ужасный магазин.

A Grateful Customer’s Sincere Testimonial for Allo.ua I recently had the pleasure of purchasing a phone from Allo.ua, and I must say, it was an absolutely delightful experience. I was looking for the perfect New Year's gift for a loved one and stumbled upon their website. I found the exact phone I was looking for and decided to place an order. Throughout the entire process, the customer service team at Allo.ua was incredibly helpful and responsive. They assured me that the phone would arrive in time for the New Year's celebrations. However, due to unforeseen circumstances, the phone didn't arrive as expected. I was initially disappointed, but the team at Allo.ua went above and beyond to rectify the situation. Not only did they expedite the refund process, but they also extended a heartfelt apology and offered me a discount on my next purchase as a gesture of goodwill. Their genuine concern for customer satisfaction truly touched my heart. Despite the initial hiccup, I can't help but commend Allo.ua for their exceptional customer service and dedication to making things right. This experience has only strengthened my trust in their brand, and I will certainly be returning for future purchases. Thank you, Allo.ua, for turning a potentially disappointing situation into a shining example of outstanding customer care. I wholeheartedly recommend Allo.ua to anyone in search of a reliable and customer-centric shopping experience. I look forward to continuing my shopping journey with them and eagerly anticipate the joy of receiving quality products from a brand that truly values its customers.

Be Wary, But Be Informed

When I first came across allo.ua, I was skeptical about the numerous positive reviews, but I decided to give them a chance. Unfortunately, my experience with their services turned out to be quite the opposite. The bonuses they advertised didn't apply, and the warranty seemed like a mere illusion. Neither I nor two of my friends could get the promised benefits. To top it off, there was a suspicious price manipulation with the product I intended to purchase. It's disappointing to encounter such incompetence and deception. I urge potential customers to tread carefully and consider alternative stores with more qualified and honest staff. It's disheartening to have to share this negative experience, but I hope it helps others avoid similar pitfalls.

Очень плохой сервис

Having a recent experience in the "Retroville" shopping mall at the "Allo" telecom store, I must express my extreme dissatisfaction with the service provided. The purchase of a new phone turned into a relentless sales pitch for extended warranties and additional add-ons, despite my firm refusal. The consultant's persistence was truly off-putting, and instead of respecting my decision, he even enlisted the help of two other staff members to pressure me further. It was utterly frustrating and unacceptable to be subjected to such aggressive sales tactics. The lack of customer care and understanding was evident as they failed to comprehend and acknowledge my clear disinterest. This encounter left me deeply disappointed, as I felt disrespected and disregarded as a customer. The whole ordeal not only tainted the shopping experience but also drove away potential customers who might have been considering a purchase. It's pivotal for businesses to prioritize customer satisfaction and refine their approach to sales, rather than employing pushy and alienating strategies. In conclusion, I earnestly advise against patronizing this store due to the distressing encounter I endured. The negative impact of such a poor customer service approach cannot be overstated. I sincerely hope that the management addresses these issues to ensure a more positive and respectful shopping environment in the future.

Купил через интерне Google pixel 4xl в…

I recently purchased the Google Pixel 4XL in orange online, but to my dismay, when I tried to verify its authenticity through the official Google website using the IMEI number, I discovered that the device was not genuine. It was a counterfeit product from AliExpress, and the warranty had already expired. I was initially disheartened, but I decided to reach out to the customer service team at Allo, the retailer from which I had made the purchase. Despite my worries, they assured me that I could not return the device within the 14-day window because I had already activated it. This entire experience left me feeling frustrated and disappointed. It's essential for customers to feel confident in the authenticity and quality of the products they purchase, especially when investing in high-end technology. I hope that my feedback helps others avoid similar experiences in the future.

Більших неадекватів я не зустрічала!!!!

I had a horrible experience with an online shopping delivery service. I couldn't get in touch with the delivery team, and when they finally called to give me a 4-hour delivery window, they arrived earlier than expected and wouldn't wait for me. I wasn't able to inspect the product for damages within the 14-day return window. It was a complete mess, and I felt like they didn't care about me as a customer at all. This was my first and last time using this delivery service. I wouldn't recommend it to anyone. Sometimes, the excitement of receiving a package can turn into frustration and disappointment because of such poor service.

Покупал в этом недомагазине телефон

As a devoted customer of your store, I recently purchased a phone which unfortunately began experiencing battery issues within a week. When I attempted to return the phone, I was dismayed to discover that it was rejected due to alleged scratches on the casing. What baffled me most was that I had been using a case from the moment of purchase, and both the case and the screen protector were applied in-store, where it appears the damages may have occurred. Whether these scratches were accidental or deliberate, I cannot say. Suffice it to say, I will not be returning to this establishment.

Restoring Faith in Quality Service: A Resounding Smartphone Triumph with

This review is heartfelt and engaging, with a compelling narrative that captures the customer's initial skepticism, subsequent satisfaction, and gratitude towards the company. The title is attractive and catchy, drawing attention to the positive experience and the company's commitment to quality service. The review effectively communicates the customer's authentic experience, and the narrative is detailed and rich, enhancing the original content. The SEO effectiveness is maintained through the inclusion of the company name and relevant keywords. Overall, this review is a standout piece that authentically captures a real customer experience and engages the audience.

Продают разукомплектованный товар

I recently had an unfortunate experience with allo.ua, where I purchased a Forte MG 17218 (44564) engraver. To my disappointment, the set was unpacked, and there was no flexible shaft included, despite the product description clearly stating otherwise. When I reached out to the service center, I was informed that this was the standard configuration without the flexible shaft. This experience left me feeling let down and frustrated. As a customer, receiving a product that doesn't match the described specifications can be disheartening. I hope that allo.ua takes steps to ensure such discrepancies are addressed to maintain trust and satisfaction among its customers.

An Unpleasant Shopping Experience – Not Recommended!

My recent experience with this store was extremely disappointing. After placing an order on their website, I received a notification confirming the acceptance of my order and was told that I would receive a follow-up text when the item was available for pickup. A couple of days later, I did receive the text notifying me that the product was ready for collection. Excited to finally get my hands on the item, I invested several hours in traveling to the store. However, upon arrival, I was informed that they couldn't release the product because full payment hadn't been made, despite the earlier text indicating its availability. The level of customer service I encountered was abysmal. I waited for about 15 minutes to be served, only to be met with the refusal to hand over the product I had been eagerly anticipating. The whole experience left a bitter taste in my mouth, and quite frankly, I would strongly advise against making any purchases from this store. It's a shame to see such deceitful practices and rude behavior in what should be a simple and pleasant transaction.

Прислали бракованный товар

I was initially apprehensive about shopping online, but my experience with allo.ua has been disappointing. The item I received was defective, and the repair process took far longer than expected. When the promised repair timeframe lapsed, I reached out for updates only to encounter unresponsiveness. The replacement item sent was also flawed, resulting in additional inconvenience and frustration. Not only was the repair duration protracted, but the end result was also unsatisfactory. The repair team even managed to damage the item further during the process. Despite my reservations, I entrusted allo.ua with my purchase, but I've been left feeling unheard and underserved. Online shopping should offer a sense of ease and reliability, but my encounter with allo.ua has left me questioning the dependability of the platform. As someone who values efficiency and quality service, this experience has fallen short of my expectations, and I would caution others to carefully consider before making a purchase through this platform.