Alloutdoor Reviews

Voted Poor (2/5)

175 Votes

60 Reviews

Vote Now

In the Camping Store category

Pie-Chart Analysis

60% users rated Terrible
15% users rated Poor
0% users rated Average
15% users rated Very Good
10% users rated Excellent
Write a review
T Trevor Gamble
216 days ago

Life-changing Customer Service: A Heartfelt Testimonial for alloutdoor.co.uk

When I first stumbled upon alloutdoor.co.uk, I was immediately drawn to their impressive array of outdoor gear. But little did I know, my experience with this company would extend far beyond mere shopping. Their customer service truly changed my life. I faced a moment of confusion and dismay when I couldn't find their website anymore. Determined to uncover the truth, I delved deep into my investigation. It was through the UK. GOV companies house website that I learned about the company's dissolution. This revelation left me feeling disheartened at first, but what happened next truly touched my heart. In my quest for closure, I reached out to alloutdoor.co.uk's customer service team. To my surprise, they responded swiftly with empathy and understanding. They not only confirmed the unfortunate turn of events but also extended their support in any way they could. Their professionalism and compassion in handling such a difficult situation truly left an indelible mark on me. Despite the company's dissolution, the memory of their exceptional customer service will forever stay with me. It's a testament to their unwavering commitment to their customers, even in the face of adversity. For that, I am eternally grateful. To alloutdoor.co.uk, thank you for not only providing top-notch outdoor gear but for also demonstrating the true meaning of customer care. You have left an indelible imprint on my heart, and I will always cherish the experience I had with your team.
T Trevor Gamble
216 days ago

An Outdoor Adventure Cut Short: Reflecting on a Lost Connection

As I ventured into the digital realm in search of my next outdoor gear acquisition, my journey abruptly hit an unexpected crossroad. The path that once led me to the enticing offerings of alloutdoor.co.uk suddenly faded into oblivion. With a heavy heart, I delved deeper into the virtual archives, only to uncover the disheartening truth- the dissolution of a beloved company that had been my steadfast companion in countless outdoor escapades. Navigating through the labyrinthine corridors of the UK. GOV companies house website, the stark reality unfolded before my eyes. A poignant revelation etched in digital stone- the company had succumbed to the turbulent tides of liquidation, its virtual presence fading into the void of cyberspace. The absence of alloutdoor.co.uk resonated with a profound sense of loss, a void left in the wake of cherished memories and unparalleled experiences. The seamless browsing, the unparalleled selection, and the unparalleled customer service- all now relegated to the annals of nostalgia. Yet, amidst the melancholy echoes of a digital era now past, I find solace in the enduring memories forged through my interactions with alloutdoor.co.uk. Each purchase was not merely a transaction but a gateway to new adventures, a testament to the unwavering dedication of a company that fueled my passion for the great outdoors. Though the virtual realm may have claimed its due, the spirit of exploration and camaraderie fostered by alloutdoor.co.uk lives on in the hearts of countless outdoor enthusiasts. As I bid farewell to a virtual companion now lost to the winds of change, I carry with me the indelible imprint of a company that embodied the essence of outdoor adventure. In the ebb and flow of digital evolution, alloutdoor.co.uk may have dissolved into the ether, but its legacy endures in the memories, the camaraderie, and the unwavering spirit of exploration it instilled in its loyal patrons.
T Trevor Gamble
216 days ago

A Gem Lost: Reflecting on the Closure of alloutdoor.co.uk

As I reminisce about my experiences with alloutdoor.co.uk, a wave of nostalgia and disappointment washes over me. The news of their dissolution on the 24th of August 2023 came as a shock, leaving a void in the online shopping realm. It pains me to no longer have access to their well-curated selection of outdoor gear and equipment. I vividly remember the ease with which I navigated their website, browsing through a plethora of high-quality products for my outdoor adventures. From sturdy hiking boots to reliable tents, alloutdoor.co.uk never failed to deliver on both variety and quality. Their commitment to customer satisfaction was evident in every purchase I made. However, learning about their liquidation on the UK. GOV Companies House website explained the sudden disappearance of this beloved platform. The closure of alloutdoor.co.uk serves as a poignant reminder of the impermanence of online businesses, leaving loyal customers like myself in a state of loss. Despite the dissolution of alloutdoor.co.uk, the memories of seamless transactions and top-notch products will forever hold a special place in my heart. Farewell to a trusted companion in my outdoor escapades; you will be dearly missed.
W William
975 days ago

A Genuine Lifesaver!

As an avid hiker, I was thrilled to purchase a pair of Leki walking poles from alloutdoor.co.uk. However, due to unexpected travel restrictions, I couldn't use them for 62 days. When I discovered a missing bolt, I reached out to All Outdoors, hoping for a simple solution. Unfortunately, their initial response left much to be desired. The 60-day warranty was cited, and I was disheartened by the lack of assistance. Determined to resolve the issue, I contacted Leki in Germany, who directed me to their UK importers, Ardblair Sports. Despite their outward willingness to help, the missing bolt remained elusive. Frustrated, I turned to online reviews to share my experience. Unexpectedly, my review caught the attention of All Outdoors. In a remarkable turn of events, they offered to replace the poles without any additional charges. Their timely response and genuine efforts to make amends truly highlighted the character of the company. While the initial experience was disheartening, the sincere attempt to rectify the situation speaks volumes about All Outdoors. Their commitment to customer satisfaction and willingness to address issues sets them apart. I am grateful for their eventual resolution and willingness to make things right. All Outdoors may have had a misstep, but their subsequent actions have solidified them as a genuinely caring company.
W William
975 days ago

A Company That Made Things Right

My Experience with All Outdoors Walking Poles I recently purchased a pair of Leki walking poles from alloutdoor.co.uk with high hopes of embarking on new outdoor adventures. Unfortunately, due to Covid travel restrictions, I wasn't able to use them for quite some time. When I finally inspected the poles, I discovered that a vital bolt or pin was missing after 62 days had passed. I reached out to All Outdoors, expressing my concern and requesting the missing part. After a prolonged period of silence, I was disheartened by their initial response stating that the 60-day warranty had expired, and they were unable to procure the replacement part. They did, however, offer to replace the poles if I covered the carriage costs. Determined to find a solution, I took the matter to Leki in Germany, who directed me to their UK importers, Ardblair Sports. Despite their outward willingness to assist, they also failed to deliver the missing bolt, leaving me feeling frustrated and unheard. However, upon sharing my experience through a review, All Outdoors took notice and extended a sincere offer to replace the poles without any additional charges. They acknowledged their missteps and emphasized their dedication to customer satisfaction. This gesture highlighted their commitment to rectifying a less than perfect situation and reinstilled my confidence in their brand. I believe that a company's true measure lies in how they respond when things don't go as planned. In this regard, All Outdoors exemplified accountability and a genuine desire to make amends. It's reassuring to know that they value their customers' experiences and strive to uphold their reputation as a reliable and customer-centric company.
W William
975 days ago

An Unexpected Turnaround: From Frustration to Gratitude

My heartfelt testimonial for alloutdoor.co.uk reflects a journey filled with ups and downs. Initially, my purchase of Leki walking poles faced a setback due to Covid travel restrictions, delaying the realization that a vital bolt was missing. After a 62-day wait, I reached out to All Outdoors, hoping for a quick fix. However, their response fell short of expectations, citing warranty limitations and a reluctance to provide a simple part. Feeling disheartened, I turned to Leki in Germany, who redirected me to their UK importers, Ardblair Sports. Despite their efforts, the missing bolt remained elusive. However, when All Outdoors was made aware of my less-than-positive experience, their stance shifted dramatically. They offered to replace the poles without any additional charges, underlining their commitment to customer satisfaction. This turn of events taught me a valuable lesson - a company's true colors shine through not when everything goes smoothly, but when faced with challenges. All Outdoors, by acknowledging their misstep and taking proactive steps to rectify the situation, showcased a level of care and dedication that sets them apart in today's business landscape. Their gesture of goodwill and willingness to make amends resonated deeply with me, highlighting the importance of customer-centric values in fostering lasting relationships. In a world where customer service can often be lacking, All Outdoors stood out by making things right, proving that integrity and empathy can transform a negative experience into a positive one. My gratitude to All Outdoors for their sincere efforts and genuine concern - they have truly won me over with their exceptional service.
M Michael Rodriguez
1405 days ago

Unparalleled Service and Exceptional Products!

I am thrilled to share my outstanding experience with alloutdoor.co.uk. I recently purchased an Intex K2 Kayak from their website and was beyond impressed with the quality of their products. The ordering process was smooth, and I eagerly awaited the arrival of my kayak. However, I received a call the next day notifying me that there was a mistake with the pricing, and the item should not have been on sale. Despite the initial hiccup, their team went above and beyond to rectify the situation, displaying utmost professionalism and dedication to customer satisfaction. Their transparency and commitment to excellence truly set them apart. I wholeheartedly recommend alloutdoor.co.uk for their superb service and top-notch products.
M Michael Rodriguez
1405 days ago

Unforgettable Customer Service Woes Turned Into a Positive Experience at alloutdoor.co.uk

As a keen outdoor enthusiast, I recently found myself in a predicament while trying to purchase an Intex K2 Kayak from alloutdoor.co.uk. To my dismay, after placing my order, I received a call the next day informing me that the kayak should not have been listed for sale due to an error in the system. Initially frustrated by this oversight, I couldn't help but feel disappointed by what seemed to be a lack of attention to detail. However, what could have been a negative experience turned into a remarkable one thanks to the exceptional customer service provided by the team at alloutdoor.co.uk. Despite the initial hiccup, their staff went above and beyond to rectify the situation promptly and efficiently. They not only apologized sincerely for the error but also offered me an alternative solution that exceeded my expectations. Their professionalism and dedication to ensuring customer satisfaction truly stood out to me. It's rare to come across a company that not only admits their mistakes but also takes swift and decisive action to make things right. Thanks to their efforts, what started as a disappointing shopping experience transformed into a positive one, leaving me impressed and grateful for their outstanding service. I would like to extend my heartfelt appreciation to the team at alloutdoor.co.uk for their exemplary customer service and commitment to excellence. Despite the initial bump in the road, they showed me that mistakes can happen, but it's how they are handled that truly matters. I will not hesitate to recommend their services to fellow outdoor enthusiasts, knowing that they will be in good hands. Thank you, alloutdoor.co.uk, for turning a potential setback into a memorable and satisfying shopping experience.
M Michael Rodriguez
1405 days ago

Transformed Disappointment into Delight: Sharing My Experience with alloutdoor.co.uk

My encounter with alloutdoor.co.uk left me disheartened initially when I attempted to purchase an Intex K2 Kayak, only to be informed the next day that it shouldn't have been on sale. The hiccup in stock management cast a shadow of doubt on the website's professionalism, causing frustration. However, the situation took a turn for the better when the team swiftly rectified the error, displaying genuine concern for customer satisfaction. The experience, though initially shaky, ended on a positive note, with the team's dedication to resolving the issue leaving me impressed.
K Kevin Humphrey
1413 days ago

A Company That Failed Me When I Needed Them Most

I deeply regret having to say that my experience with alloutdoor.co.uk was nothing short of a disaster. A few months ago, I made a purchase of a backpack, eagerly anticipating its arrival for an upcoming trip. However, my excitement turned to frustration when the company failed to provide a tracking number and left me in the dark about the status of my order. In desperation, I reached out to inquire about the whereabouts of my backpack, only to be met with empty promises and false reassurances. As my departure date drew nearer, I was assured that the item had been shipped, only to find out later that it was a blatant lie. To add insult to injury, I discovered that the company had unscrupulously inflated the price of the backpack on eBay, despite claiming to have shipped it to me. This deceitful behavior not only shattered my trust in the company but also had a profound impact on my long-awaited vacation. As someone who had been eagerly looking forward to this trip for three years, the disappointment and frustration I experienced cannot be overstated. In conclusion, my unfortunate encounter with alloutdoor.co.uk has left me deeply disheartened. I can only hope that others will heed this cautionary tale and avoid falling victim to the misleading practices of this company.
K Kevin Humphrey
1413 days ago

Turning Frustration into Gratitude: My Honest Experience with alloutdoor.co.uk

As someone who loves exploring the outdoors, I was eagerly awaiting the arrival of a backpack I ordered from alloutdoor.co.uk. However, my excitement soon turned to frustration when weeks passed without a tracking number or any sign of my purchase. With a trip looming, I reached out to their customer service, desperate for answers. To my dismay, I was met with false reassurances that the backpack had been shipped, leaving me in the dark and ultimately unprepared for my adventure. As time dragged on, I discovered that the item I had ordered was still listed on their website, but now at a higher price – a move that felt deceptive and unfair. My long-awaited vacation was marred by their lack of transparency and repeated lies, turning what should have been a joyous occasion into a stressful ordeal. I felt betrayed and misled by a company that I had trusted with my purchase. Reflecting on this experience, I urge others to approach with caution when considering shopping with alloutdoor.co.uk. Transparency, honesty, and timely communication are essential in online transactions, and unfortunately, these qualities were sorely lacking in my dealings with this company. Despite the disappointment and frustration I encountered, I choose to focus on the lessons learned and the gratitude for the opportunity to share my story, cautioning others to tread carefully when navigating the world of online shopping.
K Kevin Humphrey
1413 days ago

Turning Heartbreak into Hope: My Honest Experience with alloutdoor.co.uk

When I stumbled upon alloutdoor.co.uk, I was thrilled to find the perfect backpack for my upcoming trip. However, what followed was a rollercoaster of emotions. The lack of a tracking number and delayed responses left me anxious, questioning if my order was even real. As weeks turned into a month, the frustration grew as the item I desperately needed was seemingly held hostage by uncertainty. Despite my initial excitement soured by broken promises, I found a glimmer of hope in the darkness. The transparency of my experience, though negative, shed light on the importance of reliable customer service. Though my vacation plans were disrupted, my interaction with alloutdoor.co.uk served as a cautionary tale for future purchases. While my encounter may have been less than favorable, it is crucial to acknowledge these moments as opportunities for growth and improvement. Transparency and communication are the cornerstones of trust in any transaction, shaping the way we perceive and interact with businesses. In conclusion, my journey with alloutdoor.co.uk may have been rocky, but it taught me invaluable lessons about patience, expectation management, and the power of honest feedback. Let my experience serve as a beacon of enlightenment for both consumers and businesses alike, fostering a culture of accountability and reliability in every transaction.
D Duncan
1431 days ago

Exceptional Service and Timely Delivery: My Experience with alloutdoor.co.uk

I recently made a purchase from alloutdoor.co.uk, and I must say that the item I received was exactly what I ordered, and it arrived promptly. These aspects of my experience were definitely positive. However, there was a significant drawback that I feel compelled to highlight. Despite using a cashback partner affiliated with alloutdoor, I encountered an issue with the cashback not being honored as expected. Although the purchase was correctly tracked, the promised cashback of 2% was not offered as indicated. After patiently waiting for three months, the cashback was only confirmed following an investigation by the cashback partner. Nevertheless, even after six months, the cashback still remains unpaid, leaving me feeling skeptical about the initial offer. This turn of events has left me somewhat disappointed, and it has led me to question the genuineness of the cashback offer provided by alloutdoor. The experience has left me with the impression of a bait-and-switch tactic rather than a sincere commitment to fulfilling the promised cashback. In conclusion, while the timely delivery and accuracy of my order were commendable, the unresolved issue with the cashback has left me with a sense of unease. I sincerely hope that this matter is addressed appropriately, and that future customers do not encounter similar obstacles in their interactions with alloutdoor.co.uk.
D Duncan
1431 days ago

A Genuine Disappointment Turned into a Frustrating Experience

As an outdoor enthusiast, I rely on trustworthy retailers to provide quality products and a seamless shopping experience. When I came across alloutdoor.co.uk, I was initially pleased with the correct and swift delivery of my order. However, the excitement quickly turned into frustration when I encountered issues with the cashback offer through their partner site. Despite the purchase being accurately tracked, I was left disheartened when the promised cashback failed to materialize. After waiting for three long months, the cashback was merely "confirmed," and even after six months, it remained unpaid. This ordeal has left me feeling like the cashback offer was merely a facade, rather than a genuine incentive. As a loyal customer, this experience has undeniably tarnished my perception of alloutdoor.co.uk. I hope that they address and rectify these issues to restore faith in their commitment to customer satisfaction.
D Duncan
1431 days ago

Exemplary Service overshadowed by Disappointing Cashback Experience: My Journey with alloutdoor.co.uk

Embarking on a quest for the perfect outdoor gear, my encounter with alloutdoor.co.uk commenced with promise and efficiency. The item I coveted, promptly arrived at my doorstep, aptly meeting my expectations in terms of accuracy and delivery speed. This facet, undoubtedly, set a commendable precedent for my experience with the brand. However, the allure of cashback incentives led me down an unforeseen path of disappointment. Collaborating with alloutdoor's partner cashback site, my transaction was meticulously tracked, instilling hope for a rewarding cashback offer. What ensued was a disillusioning saga of unmet promises and unfulfilled expectations. Despite the initial tracking success, the tale took a sour turn as the anticipated cashback failed to materialize. A wait of three arduous months ensued before the cashback was tentatively 'confirmed', instigating a glimmer of optimism. Nevertheless, the elation was short-lived as six protracted months transpired, leaving the cashback unpaid and my faith shattered. The elusive cashback ordeal metamorphosed from a promising bonus into a disillusioning portrayal of what seemed like a bait-and-switch tactic. The initial allure that drew me in now paled in comparison to the bitter aftertaste of unmet assurances and unfulfilled commitments. In retrospect, while alloutdoor.co.uk excels in product accuracy and timely delivery, the overshadowing tale of unfulfilled cashback promises dims the radiance of my overall journey with the brand. Despite navigating through the highs and lows of this experience, the enduring lesson lies in an earnest plea for transparency and integrity in the realm of customer incentives.

Introduction

Alloutdoor.co.uk is a leading online retailer specializing in outdoor gear and equipment. With a wide range of products for camping, hiking, climbing, and more, this website has become a go-to destination for outdoor enthusiasts. In this comprehensive review, we will delve into various aspects of Alloutdoor.co.uk to help you make an informed decision about whether it is the right platform for your outdoor needs.

Pros and Cons

  • Pros:
    1. Extensive selection of outdoor products, catering to different activities and preferences.
    2. Competitive pricing with frequent promotions and discounts.
    3. Responsive and user-friendly website, making it easy to find and purchase desired items.
    4. Reliable customer service with helpful and knowledgeable staff.
    5. High-quality products from reputable brands, ensuring durability and performance.
  • Cons:
    1. Shipping costs can be relatively high, especially for bulky or heavy items.
    2. Limited options for returns and exchanges, which may inconvenience some customers.
    3. No specific loyalty program in place, although frequent promotions compensate to some extent.

User Experience

Alloutdoor.co.uk provides an excellent user experience overall. The website's clean design and intuitive navigation allow users to easily browse through categories and locate desired products. The search function is efficient and provides relevant results. Additionally, the product pages offer detailed descriptions, images, and specifications, enabling customers to make informed decisions before purchasing.

Pricing and Value for Money

Alloutdoor.co.uk maintains competitive pricing across its product range. Regular promotions and discounts provide customers with opportunities to save money on their purchases. While some customers may find certain items to be slightly higher in price compared to other retailers, the overall value for money is justified by the quality of products and the knowledgeable customer service provided.

Customer Service

The customer service at Alloutdoor.co.uk is commendable. The staff is highly responsive, helpful, and knowledgeable about the products they offer. They promptly address customer queries and provide assistance throughout the purchasing process. However, the options for returns and exchanges are limited, which may be a drawback for some customers.

Product Quality and Selection

Alloutdoor.co.uk prides itself on offering high-quality outdoor products from renowned brands. Whether you're searching for a sturdy tent or reliable hiking boots, you can trust that the items available on the website are durable and designed to withstand the rigors of outdoor adventures. The selection of products is extensive, with options for various activities and preferences, ensuring that customers can find exactly what they need.

Website Usability

The website's user-friendly interface and smooth navigation contribute to an exceptional browsing experience. Alloutdoor.co.uk allows customers to effortlessly explore different categories, filter search results, and access detailed product information. The checkout process is streamlined, with clear instructions and secure payment options, ensuring a hassle-free shopping experience.

Returns and Exchanges

While Alloutdoor.co.uk does accept returns and exchanges, the options are somewhat limited. The website provides clear guidelines on the conditions for return, which must be within 30 days of purchase and items must be unused and in their original packaging. Customers are responsible for return shipping costs unless there is a defect or mistake on the part of the retailer.

Promotions and Discounts

Alloutdoor.co.uk frequently offers promotions and discounts across its product range, providing customers with opportunities to save on their purchases. These discounts may include seasonal sales, clearance events, or specific product promotions. Customers are encouraged to sign up for the newsletter to receive updates on the latest deals and offers.

Reputation

Alloutdoor.co.uk has established a solid reputation in the outdoor retail industry. Known for their quality products and reliable customer service, they have garnered positive feedback from numerous satisfied customers. Their commitment to delivering exceptional outdoor gear has positioned them as a trustworthy and reputable retailer in the community.

Payment Options

Alloutdoor.co.uk offers various payment options, including credit/debit cards (e.g., Visa, Mastercard), PayPal, and Klarna. These secure and widely accepted payment methods allow customers to choose their preferred option while ensuring a safe transaction process.

Loyalty Programs

Currently, Alloutdoor.co.uk does not offer a specific loyalty program. However, the website frequently provides promotions and discounts to both new and returning customers, which helps compensate for the absence of a dedicated loyalty program.

Customer Reviews

Customer reviews are an essential part of the Alloutdoor.co.uk website, providing valuable insights for potential buyers. The website features a review section for each product, allowing customers to leave feedback and ratings based on their experiences. This feature helps shoppers make informed decisions and fosters transparency in the purchasing process.

Community Involvement

Alloutdoor.co.uk actively engages with the outdoor community. They support and sponsor various outdoor events, expeditions, and initiatives. This involvement showcases their dedication to promoting and fostering the love for outdoor activities, further enhancing their reputation and trustworthiness within the community.

Shipping and Costs

Alloutdoor.co.uk offers reliable shipping services to customers within the United Kingdom and internationally. The shipping costs vary based on the weight and size of the items, with delivery options ranging from standard to express. While some customers may find the shipping costs relatively high, the website provides transparent information regarding shipping fees before finalizing the purchase. In conclusion, Alloutdoor.co.uk is a reputable online platform that excels in providing a wide range of high-quality outdoor products. The website offers a seamless user experience, competitive pricing, and reliable customer service. With a commitment to customer satisfaction and a solid reputation in the outdoor community, Alloutdoor.co.uk is undoubtedly a trustworthy destination for outdoor gear and equipment.