Users Voice for Alloyapparel

73% users rated Terrible
20% users rated Poor
0% users rated Average
0% users rated Very Good
7% users rated Excellent
Pie Chart Review Representation for Alloyapparel
Alloyapparel Overall rating
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User Interface
Quality

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Review article published on: 19 Dec 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Feb 2022 5 4.4 4.8 5 4.1 1.2
Mar 2022 5 5 4.4 5 3.7 1.4
Apr 2022 5 4.3 5 5 3.4 5
May 2022 5 5 5 5 5 5
Mar 2023 2 4 4.5 5 5 1.4
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Detailed Alloyapparel Review by

Introduction

Alloy Apparel is a women's clothing brand that provides fashionable clothing solutions for tall and curvy women. The brand is known for its trendy and stylish designs that cater specifically to women who find it hard to find clothes that fit them perfectly. Their collection consists of a variety of clothing items, including dresses, tops, jeans, pants, and skirts, along with a wide range of accessories.

Pros and Cons

Pros:
  • Plenty of options for tall and curvy women
  • High-quality and fashionable designs
  • Easy-to-navigate website with detailed product descriptions
  • Free standard shipping on orders over $75
  • 30-day hassle-free returns
Cons:
  • Prices may be higher than other retailers
  • Not all products available in all sizes

User Experience

Alloy Apparel's website is easy to use, with a clean layout and user-friendly interface. The product descriptions are detailed, with clear images and sizing information. The search function and filters allow users to find products quickly and efficiently. Additionally, the website has a blog section that provides fashion tips and advice, making it a useful resource for customers.

Pricing and Value for Money

Alloy Apparel's prices are relatively high compared to other retailers, which may be a turn-off for some customers. However, the brand offers high-quality, fashionable clothing items that are tailored to fit tall and curvy women. The pricing is reflective of the brand's niche market, and the quality of their products justifies the cost.

Alternatives

Some alternatives to Alloy Apparel include Long Tall Sally, ASOS Tall, and Simply Tall. These brands offer similar clothing items specifically designed for tall women.

Customer Service

Alloy Apparel has excellent customer service, with prompt responses and helpful information provided by their customer support team. The brand also offers a 30-day hassle-free return policy, which makes it easy for customers to return items that do not meet their expectations.

Product Quality and Selection

Alloy Apparel's products are high-quality and well-made. Their clothing items are stylish and fashionable, catering specifically to tall and curvy women. The selection is vast, with a wide range of clothing options available, including casual wear, workwear, and special occasion dresses.

Website Usability

The website is easy to navigate, with a clean layout and intuitive interface. The search function and filters make it easy for users to find the products they are looking for quickly. Additionally, the website is well-organized, with detailed product descriptions and sizing information provided for each item.

Returns and Exchanges

Alloy Apparel offers a 30-day hassle-free returns policy. Customers can return items that do not meet their expectations within this time frame, although the item must be unworn and in its original condition. The brand also offers exchanges for items that do not fit correctly.

Promotions and Discounts

Alloy Apparel offers promotions and discounts throughout the year, including seasonal sales and discounts for new subscribers. Customers can also earn points through the brand's loyalty program, which can be redeemed for discounts on future purchases.

Reputation

Alloy Apparel has a positive reputation for providing high-quality, fashionable clothing items specifically designed for tall and curvy women. The brand has a loyal customer base and is known for its excellent customer service.

Payment Options

Alloy Apparel accepts various payment options, including major credit cards, PayPal, and Amazon Pay.

Loyalty Programs

Alloy Apparel has a loyalty program that rewards customers with points for making purchases, referring friends, and writing reviews. These points can be redeemed for discounts on future purchases.

Customer Reviews

Customers have positive things to say about the quality and fit of Alloy Apparel's clothing items. The brand has a high customer satisfaction rate, with customers impressed by the brand's dedication to providing clothing options for tall and curvy women.

Community Involvement

Alloy Apparel has a blog section on their website that provides fashion tips and advice, as well as social media profiles that showcase inspirational images of the brand's clothing items. The brand is also involved in charitable initiatives, with a portion of their sales going to charitable causes.

Shipping and Costs

Alloy Apparel offers free standard shipping on orders over $75 within the US. For orders under $75, standard shipping is $7.95. Expedited shipping options are also available, with fees ranging from $15.95 to $39.95, depending on the shipping speed chosen. International shipping is available, with fees calculated at checkout.

Alloyapparel Recent User Reviews

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Reviewer Name: Kelly Sparks

Review Submission Date: 2022-04-08

Review Title: I don't understand the bad reviews from…
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Review Description: I don't understand the bad reviews from this company. In my experience, they are outstanding!I am 6'1" (size 10) and get all of my pants from this company. In my case, excellent quality and perfect fit. The only thing that I have never had an experience with is making a return. Also, the shipping usually takes about 4-5 days to Ohio.

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Reviewer Name: Cassandra Nytko

Review Submission Date: 2017-05-18

Review Title: Gift Cards
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Review Description: I have been trying to use a gift card for about 18 months. I have tried calling but am told the gift card system is down, which is the same message the checkout gives. I have tried multiple times to get my money back, or just place an order! I have had great service prior to trying to use a gift card, but this is my money, I should be able to use it!

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Reviewer Name: Cassandra Nytko

Review Submission Date: 2017-05-18

Review Title: Gift Cards
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Review Description: I have been trying to use a gift card for about 18 months. I have tried calling but am told the gift card system is down, which is the same message the checkout gives. I have tried multiple times to get my money back, or just place an order! I have had great service prior to trying to use a gift card, but this is my money, I should be able to use it!

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Reviewer Name: Mrs.

Review Submission Date: 2016-08-15

Review Title: HORRENDOUS CUSTOMER SERVICE!!!
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Review Description: They will not respond to your emails and they will not answer their phone!!! But they have no problem taking your money!!!! Do yourself a favor and make a purchase somewhere else!!! Complete douche bags!!!!!!

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Reviewer Name: Mrs.

Review Submission Date: 2016-08-15

Review Title: HORRENDOUS CUSTOMER SERVICE!!!
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Review Description: They will not respond to your emails and they will not answer their phone!!! But they have no problem taking your money!!!! Do yourself a favor and make a purchase somewhere else!!! Complete douche bags!!!!!!

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Reviewer Name: Teri Lynn Rawn

Review Submission Date: 2015-09-12

Review Title: Horrible in late 2015
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Review Description: Used to be a good company but now it is in the toilet. Made a purchase August 23rd and have yet to receive it. Sent two emails, nothing. Called and got the run around then was told computer not working, asked to be transferred to another person and was told not possible. I told them to cancel my order. I use PayPal and this is a lifesaver because my order is not paid until order has been received.

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Reviewer Name: Teri Lynn Rawn

Review Submission Date: 2015-09-12

Review Title: Horrible in late 2015
Customer Support   

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Review Description: Used to be a good company but now it is in the toilet. Made a purchase August 23rd and have yet to receive it. Sent two emails, nothing. Called and got the run around then was told computer not working, asked to be transferred to another person and was told not possible. I told them to cancel my order. I use PayPal and this is a lifesaver because my order is not paid until order has been received.

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Reviewer Name: remains5

Review Submission Date: 2014-10-28

Review Title: Not up to my expectation
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Review Description: Not up to my expectation. This dress is like the previous one . But the other dress from hyshouse.com arrived my expectation.

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Reviewer Name: remains5

Review Submission Date: 2014-10-28

Review Title: Not up to my expectation
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Review Description: Not up to my expectation. This dress is like the previous one . But the other dress from hyshouse.com arrived my expectation.

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