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Introduction is a Russian software retailer offering a wide range of products, including software for Windows, macOS, antivirus software, and games. The company is dedicated to offering its customers quality products and affordable prices.

Pros and Cons

  • Offers a wide range of software products
  • Reasonable pricing
  • Easy to navigate website
  • Provides customer support via phone, email, and chat
  • Products are only available in Russian
  • Customer service response times can vary

User Experience

For Russian speakers, provides an easy-to-use platform with a large selection of software products. The website is well-organized, with an intuitive interface. All products are presented in categories and subcategories, making it easy to find what you need. Overall, the user experience is positive, especially if you are familiar with the Russian language.

Pricing and Value for Money's prices are reasonable and competitive in the software market, offering customers access to high-quality digital products at various price points. Furthermore, the website provides a "Hot Deals" section where users can find the best prices on their products.


Although offers a broad range of products, there are several other alternatives to consider such as Softkey, Softline, and 1C-Soft. Each of these companies offers a similar range of software products, but customers should compare prices and features to find the best choice for them.

Customer Service provides customer support via phone, email, and chat. However, response times can vary, and the support team can only communicate in Russian. The company also has a knowledge base section, but it's in Russian only.

Product Quality and Selection provides a wide variety of software programs ranging from antivirus software to games. Although products come in digital form, the quality of software is high, ensuring that customers receive a valuable and functional product.

Website Usability's website is easy to navigate, with a clean and simple interface. The site is optimized for speed and provides clear images and descriptions of all products, which makes it easy to browse through and purchase products from.

Returns and Exchanges has a clear refund policy, requiring that you contact the customer support team within 14 days of purchase. Customers are expected to give details about the problem they are experiencing with the product to get the refund done.

Promotions and Discounts offers periodic discounts and promotions on various software products on their website, as well as an email newsletter through which subscribers can keep up to date on the latest offers and deals.

Reputation has an excellent reputation, as evidenced by various positive reviews from customers. It's a reliable source of digital products and has been around for more than 20 years now.

Payment Options offers multiple payment options, including bank transfer, credit card, and more. The company also accepts payments in Russian rubles and USD, thus making checkout easy for their customers.

Loyalty Programs offers a loyalty program in which customers earn points for purchases made on the website. These points can be redeemed for discounts on future orders.

Customer Reviews has many customer reviews available on their website. These reviews provide customers with helpful insights about specific products, and the company has a high rating on external websites such as Trustpilot.

Community Involvement has a social media presence on Facebook and Twitter, helping the company to keep in touch with its customers and keep them updated about new products and promotions.

Shipping and Costs

Since all products on are digital, there are no shipping costs to worry about. The website provides instant download links and activation keys to the software products, making it convenient for those looking to purchase software products online.

Surbhi Gupta Senior News Reporter

Hi, I'm Surbhi Gupta, currently working as a Senior News Reporter at With a Bachelor's Degree in Mass Communication and Journalism, I started my career in 2012 as a content writer at BPT...