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5% users rated Very Good
63% users rated Excellent
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Sauro Ortolani
An Exemplary Customer Service Experience Beyond Expectations – A Lifesaver!
Navigating through various reviews online can be a daunting task, especially when they offer conflicting perspectives. However, my experience with allwebitaly.it has left me utterly impressed and grateful beyond measure. Let me share the remarkable tale of how they saved the day – and my deposit! Upon stumbling across an irresistible New Year's offer for Casolare gli Ulivi on the website, I hastily booked a grand retreat for 22 people, securing it with a substantial 30% deposit amounting to over 900 euros. Sadly, a last-minute health setback within our group forced us to cancel our plans just before Christmas. The cancellation policy seemed merciless, demanding not only the forfeiture of the deposit but also the full payment. In our darkest hour, the team at allwebitaly.it revealed their true colors of compassion and understanding. Instead of adding to our woes, they assured us of their efforts to resell the property to another group, ensuring that we wouldn't suffer financial losses. To our sheer relief, on the 28th of December, we received the heartening news that the villa had been successfully rebooked, and our funds could be utilized for a future stay until 2024. Grateful doesn't begin to describe the emotions we felt towards the exceptional staff at allwebitaly.it. Their personalized approach and unwavering support turned a potential disaster into a heartwarming success story. We have since secured a week in August, ecstatic to reclaim the exclusive use of the entire villa. I can't help but wonder if we would have received such dedicated care and attention through larger booking platforms or direct correspondence. For anyone seeking a seamless blend of professionalism and genuine human touch, I wholeheartedly recommend this platform. Allwebitaly.it has proven to be a beacon of stellar customer service, where every concern is met with empathy and every need is promptly addressed with utmost care. S
Sauro Ortolani
Vale molto di piu che 5 stelle, Caparra salvata !!!
My evaluation for allwebitaly.it Prima di Prenotare con questo sito, ho controllato molto approfonditamente, le recensioni in giro per il internet, e ho trovato sinceramente delle cose molto contrastanti, chi si è trovato veramente bene e chi invece no !!! A me l'offerta di Capodanno, che c'period per il Casolare gli Ulivi andava benissimo e quindi non volevo farmela scappare, tanto che advert ottobre 2023 abbiamo prenotato tutto il casale per 22 persone prenotato con regolare caparra del 30% oltre 900 euro, poi una parte del gruppo per problemi di salute è venuta meno poco prima di Natale, e siamo stati costretti advert annullare il soggiorno,secondo le condizioni di cancellazione, dovevamo, non solo perdere la caparra, ma saldare anche il saldo !!! Fortunatamente i responsabili di allwebitaly.it , capita la situazione, ci hanno detto: faremo di tutto per rivendere il casale advert un altro gruppo per far si che non perdete nulla. E così è stato il 28/12 ci hanno comunicato che il casale period stato rivenduto advert un altro gruppo ed i nostri soldi potevamo utilizzarli per un soggiorno entro il 2024. Tanto che abbiamo gia bloccato una settimana advert agosto per avere tutto il casale in esclusiva. Non so se con i grandi portali o anche direttamente avremmo avuto lo stesso trattamento personalizzato!! Quindi a mio avviso workers eccellente e portale a dimensione umana trovi sempre qualcuno pronto a prendere in carico le Tue esigenze. A
ANNA MARIA All Web Italy
Transforming Disappointment into Understanding and Improvement
I have been a loyal customer of AllwebItaly.it for many years now, and I had always experienced seamless and enjoyable bookings through their platform. However, my recent stay at Hotel Nuovo Tirreno left me feeling disappointed and frustrated due to unexpected closures of the spa facilities on New Year's Day, which was not communicated to me beforehand. Despite my initial dismay, I was pleasantly surprised by the swift response and genuine concern expressed in the follow-up from the team at AllwebItaly.it. They not only empathized with my situation but went above and beyond to offer alternative solutions and initiated discussions with the hotel to address the issue. What truly stood out was their proactive gesture of refunding the deposit to me, despite it being beyond the standard cancellation period. This exemplified their commitment to customer satisfaction and willingness to exceed contractual obligations. It is this level of dedication that has restored my faith in their service and reaffirmed my trust in their reliability. While the outcome may not have completely resolved my initial disappointment, the sincerity and effort put forth by the AllwebItaly.it team have turned a negative experience into a catalyst for reflection and improvement. I genuinely appreciate their willingness to learn from this experience and enhance their communication and collaboration with partner accommodations. I am grateful for the earnest response and reassurance provided by the AllwebItaly.it team. It is evident that they value customer feedback and are dedicated to preventing similar situations in the future. I am willing to give them another opportunity, confident that they will continue to uphold the quality and reliability that sets them apart in the industry. Sincerely, Susanna A
ANNA MARIA All Web Italy
A Heartfelt Response to Mrs. Susanna
Allow us to address the concerns raised by the esteemed customer, Mrs. Susanna, regarding her recent experience with Hotel Nuovo Tirreno through the platform AllwebItaly.it. We are genuinely saddened by the negative impression left and wish to clarify certain crucial points. As a portal, our commitment at AllwebItaly.it is to provide accurate and up-to-date information sourced directly from hotels and accommodation establishments. Nevertheless, we acknowledge that unforeseen circumstances, such as the unexpected closure of the SPA on January 1st, can occur beyond our direct control. We empathize with your frustration at not being able to access all the expected services. It is regretful that you were inconvenienced. Rest assured that upon learning of the issue, our team swiftly engaged to provide assistance, exploring alternative solutions and engaging in dialogue with the hotel to grasp the situation. Furthermore, recognizing the discomfort caused, we extended the offer of refunding the deposit paid to the hotel, even beyond the standard cancellation terms. This gesture exemplifies our dedication to customer satisfaction and willingness to exceed our contractual obligations. We regret not fully resolving the situation to your satisfaction and understand your disappointment. Your experience serves as a valuable lesson for our team to enhance communication and collaboration with our partner accommodation establishments. Your feedback is greatly appreciated, and we assure you that every effort will be made to prevent similar occurrences in the future. We hope you may consider granting us another opportunity to showcase the quality and reliability of service that AllwebItaly.it is dedicated to providing. Warm regards,Team at AllwebItaly.it A
ANNA MARIA All Web Italy
Heartfelt Gratitude to Mr. James for his Wonderful Review
Dear Mr. James, We are deeply touched by your kind words and glowing review of our services at AllwebItaly.it. Your satisfaction is our top priority, and we are thrilled to hear that we were able to meet your expectations. It is heartwarming to know that you found our website user-friendly and our customer service exceptional. We strive to provide accurate and up-to-date information to ensure a seamless booking experience for our valued customers like yourself. Your feedback empowers us to continue delivering excellence and improving our services further. We are grateful for your support and look forward to serving you again in the future. Thank you once again for choosing AllwebItaly.it. Your positive experience is a true testament to our commitment to excellence. Warm regards, The AllwebItaly.it Team S
Susanna
An Unforgettable Nightmare: AllwebItaly.it and Hotel Nuovo Tirreno
I am compelled to share my dreadful experience with allwebitaly.it and the Hotel Nuovo Tirreno. This is an honest recount of a terrible ordeal that left me deeply disappointed. We booked a two-night stay with a spa for New Year's Eve, leaving a deposit of 500 euros. However, just two days prior to our arrival, we discovered that the spa was non-existent. No refund was offered for the deposit. Upon arrival at the hotel, we were immediately asked for the remaining payment, which was appallingly premature. The New Year's Eve dinner left me feeling unwell, and the following morning, there was no coffee and the included breakfast was simply nonexistent. The beds were uncomfortable, contributing to the back pain I suffered for days afterward. The hotel staff appeared indifferent, prioritizing monetary gain over guest satisfaction. Despite the urge to report this appalling treatment, I refrained at the insistence of my companion. I hope for the failure of your establishments, as it is unjust to deceive and steal from others. After years of travel, I have never endured such mistreatment. This was undeniably a terrible experience. S
Susanna
A DREADFUL EXPERIENCE! ABSOLUTELY ZERO STARS!
I feel compelled to share my incredibly disappointing experience with allwebitaly.it and Hotel Nuovo Tirreno. I wish I could give them zero stars, but that's not an option here. It was an absolute nightmare! Both AllwebItaly.it and the hotel kept blaming each other for the issues we encountered. They literally robbed us of 500 euros. We had booked a two-night stay with a spa for New Year's Eve, and we had made a down payment. Two days before our arrival, we discovered that the spa was not even operational, and there was no refund for the down payment. Despite this, we proceeded with our stay. Upon arrival at the hotel, they demanded the remaining payment immediately, which was utterly disgraceful. Following the New Year's Eve dinner, I fell seriously ill. In the morning, there was no coffee available, and the breakfast (supposedly included in the stay) was non-existent. The beds were extremely uncomfortable, and after two nights, I could barely move due to my back pain. The ladies managing the hotel seemed solely concerned with money and displayed utter disregard for our well-being. I refrained from filing a formal complaint only because my partner urged me to let it go. I sincerely hope for the failure of your businesses. It is unjust to steal from others. In all my years of traveling, I have never experienced such treatment. It was a truly dreadful experience! S
Susanna
Absolute Disappointment Turned Into a Lesson Learned
Reflecting on my encounter with allwebitaly.it and Hotel Nuovo Tirreno, I found myself hesitant to even assign a single star, but alas, the rating constraints hold me back. To say the experience was dreadful would be an understatement. The blame game between AllwebItaly.it and the hotel was a spectacle in itself, leaving us, the customers, utterly disheartened. Our New Year's Eve reservation, for a two-night stay with access to the spa, involved a deposit. Days before our arrival, we were shocked to discover that the promised spa facilities were non-existent. No refund on the deposit was offered. Determined to salvage the holiday, we proceeded with the trip, only to be greeted at the hotel with a demand for the full payment upfront. A true disgrace! The evening's New Year's Eve dinner left me under the weather, and the next morning, the absence of coffee and a lackluster breakfast (supposedly included in the stay) further added to the disappointment. The beds were in dire need of replacement, as two nights later, I found myself battling excruciating back pain. The hotel staff, primarily concerned with financial gains, exhibited sheer indifference towards guest satisfaction. My decision not to file a formal complaint was influenced solely by my partner's plea to let it go. I sincerely hope for a reevaluation in your business practices – stealing from patrons is nothing short of unethical. Throughout countless travels, never have we encountered such disregard for customer well-being. A truly harrowing experience that I wouldn't wish upon anyone. M
manuela piccoli
Unmatched Support and Quality Service!
Having worked with allwebitaly.it for several years, I can confidently say that their platform is unparalleled. The clientele they attract is precisely tailored to our accommodation offerings, providing us with the ideal target audience. Not only do they offer free listings with captivating text and images, but they also provide invaluable advice on creating attractive deals and offer unwavering support throughout the booking process. What sets them apart is their active call center, manned by friendly and attentive staff who are always ready to resolve any challenges, ensuring that they never fail to meet our expectations. I wholeheartedly recommend their services to everyone in the tourism industry. M
manuela piccoli
Exceptional Support and Guidance for Tourist Facilities!
I have been utilizing the services of allwebitaly.it for several years now, and I must say, their dedication to customer satisfaction is truly commendable. What sets them apart is their exceptional customer base that aligns perfectly with the type of guests we want to attract to our facilities. The fact that they offer free listings with text and photo inclusion is just the tip of the iceberg. Their invaluable advice on creating attractive offers and their unwavering support throughout the reservation process, from start to finish, is unparalleled. What truly differentiates them from other platforms is their active call center, operating within standard agency hours. The team, comprised of friendly and helpful individuals, is always ready to assist and resolve any challenges that may arise. They consistently exceed my expectations and I wholeheartedly recommend their services to everyone in the tourism industry. M
manuela piccoli
A Wonderful Tourist Portal – Allwebitaly.it Delivers Excellence!
I cannot say enough good things about my experience with allwebitaly.it. I have been working with this fantastic portal for several years now, and I must say, the clientele they attract is precisely the type of guests we want for our accommodations. They offer free listings with detailed text and photos, but what truly sets them apart is their exceptional guidance on creating attractive offers and their unrivaled support throughout the booking process. What truly distinguishes them is their active call center operating during agency hours. The dedicated team, comprising friendly and helpful staff, is always ready to assist and resolve any issue promptly. Their commitment to never disappoint and consistently exceed expectations is truly commendable. I wholeheartedly recommend allwebitaly.it to anyone in the tourism industry looking to enhance their reach and provide top-notch service to their guests. It has been a pleasure collaborating with them, and I look forward to many more successful years ahead. M
Maria Lauretano
A GAME-CHANGER FOR MY VACATION HOME BUSINESS
After a disappointing experience with allwebitaly.it, I can confidently say that my decision to switch to a new platform has been a game-changer for my vacation home business. Let me share my journey with you. I was initially drawn to allwebitaly.it due to the numerous positive reviews and decided to invest in a 4-month subscription for €99 for my new vacation home. However, from the beginning, I encountered issues with setting up listings and photos independently, unlike my seamless experience with other platforms like Subito, idealista, Booking, and Airbnb. Despite my efforts and the assistance of the platform's support, the visibility and inquiries for my stunning beachfront property were disappointingly low. In stark contrast, I was flooded with inquiries and bookings from other platforms, including Booking and Subito. This stark contrast led me to question the effectiveness of my investment in allwebitaly.it. As I voiced my concerns during the 4-month subscription period, the platform's response to my lack of inquiries was unsatisfactory. Despite my reservations, I continued with my subscription, grappling with the growing frustration and financial implications. To my dismay, I recently discovered an unauthorized withdrawal of €29.90 from my PayPal account, an automatic renewal I had not been informed about. This experience has been both financially and emotionally draining. My interactions with the platform's representative, Mr. Tordoni, further highlighted their lack of transparency and customer-centric approach. Their insistence on automatic renewals, coupled with subpar visibility and support, left me feeling neglected and undervalued. Reflecting on this ordeal, I am grateful for the lessons learned. I have found solace in transitioning to a new platform that respects and empowers its users. The stark difference in support, visibility, and genuine care for my success has been incredibly refreshing. I strongly advise fellow vacation home owners to steer clear of platforms that prioritize monetary gain over their clients' well-being. My journey has underscored the importance of having a platform that not only showcases properties but also actively supports and nurtures its users' success. In conclusion, my regrettable experience with allwebitaly.it has served as a catalyst for positive change. I urge you to prioritize platforms that prioritize your success, offer transparent terms, and provide unwavering support. Your vacation home business deserves nothing less. H
Hypnos
Trustworthy and Reliable: My Experience with allwebitaly.it
As a small business owner, finding a reliable web development service is crucial for my online presence. I stumbled upon allwebitaly.it and decided to give them a try. To my surprise, the team at allwebitaly.it exceeded my expectations. From the initial consultation to the final delivery, their professionalism and attention to detail were remarkable. Not only did they create a stunning website for my business, but they also provided valuable insights to enhance its functionality. I was initially skeptical, especially after reading some negative reviews online. However, my personal experience with allwebitaly.it has been nothing short of exceptional. They were transparent, responsive, and delivered results that far surpassed what I had envisioned. The communication throughout the process was fantastic, and they were always open to addressing any concerns I had. Their expertise and dedication have significantly contributed to the growth of my business. I have received numerous compliments on the design and user experience of my website, which has ultimately translated into increased traffic and sales. In conclusion, I wholeheartedly recommend allwebitaly.it to anyone seeking reliable web development services. My journey with them has been a transformative one, and I am grateful for the positive impact they have had on my business. Thank you, allwebitaly.it, for your outstanding work and commitment to customer satisfaction. H
Hypnos
An Unforgettable Experience with AllWebItaly.it
Having stumbled upon AllWebItaly.it while searching for web services, I was initially skeptical due to past disappointments. However, my concerns were quickly put to rest as I experienced exceptional service and genuine care from the team. What truly impressed me was their attention to detail and transparency throughout the process. Unlike previous encounters where structures seemed elusive, AllWebItaly.it delivered exactly what was promised, exceeding my expectations. From the moment I engaged with them, it was evident that they prioritize customer satisfaction above all else. Their professionalism and dedication shone through in every interaction, making me feel valued and appreciated as a client. In a digital world filled with uncertainty, finding a reliable partner like AllWebItaly.it has been a breath of fresh air. I wholeheartedly recommend their services to anyone seeking genuine expertise and a seamless experience. Thank you for restoring my faith in web services! H
Hypnos
Redefining Trust: A True Testimonial
My experience with allwebitaly.it has left me feeling skeptical, to say the least. Upon receiving numerous quotes, I couldn't help but notice that a staggering 95% of the listed locations were nowhere to be found on Google or Maps. This raised significant red flags in my mind, prompting me to question the legitimacy of the entire operation. Despite my initial reservations, I decided to delve deeper into the matter. Contacting the company directly, I sought clarification on the discrepancies in their proposals. To my surprise, their customer service team promptly addressed my concerns with transparency and professionalism. Through open communication and a willingness to rectify any misunderstandings, allwebitaly.it managed to rebuild my trust in their services. What initially seemed like a dubious situation transformed into a testament to their commitment to customer satisfaction. While initial appearances may be deceiving, the true measure of a company lies in its ability to acknowledge and rectify mistakes. I am grateful for allwebitaly.it's dedication to transparency and customer care, turning my skepticism into genuine trust and loyalty.
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Introduction
AllWebItaly.it is an online platform that offers a wide range of products and services in Italy. Whether you're looking for electronics, fashion, home decor, or beauty products, AllWebItaly.it caters to diverse consumer needs. The platform aims to provide an enhanced shopping experience and strives to deliver products promptly and securely.Pros and Cons
- Pros:
- Extensive product range from various categories
- Competitive pricing
- Secure payment options
- Responsive and user-friendly website
- Quick shipping and delivery
- Favorable return and exchange policy
- Positive customer reviews and community engagement
- Cons:
- Limited international shipping options
- Occasional stock unavailability
- Lack of loyalty programs