Alpha-batteries Reviews

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52 days ago

Empowering Freedom: A Heartfelt Testimonial of

Embarking on the journey to enhance mobility, I sought out for my two mobility scooter batteries, and I must say, I was beyond impressed. The seamless experience of navigating their website, finding the perfect batteries at a reasonable price, and the swift delivery truly exceeded my expectations. When the package arrived, I was delighted to find it well-packaged and wrapped securely, showcasing the company's commitment to quality and care. Without hesitation, I immediately tested the batteries, and to my delight, they were in pristine condition, ready to power my adventures and daily excursions. I can confidently say that not only provided me with reliable products but also a peace of mind knowing that I can trust their services for my future needs. Thank you, Alpha Batteries, for empowering me with the freedom to move with ease and confidence. Here's to many more worry-free journeys ahead - Pud.
R Roger
135 days ago

Going Above and Beyond: Alpha Batteries’ Exceptional Customer Service

From the moment I reached out to, I was blown away by their helpful and attentive customer service. Not only did they answer all my questions with patience and expertise, but they also went the extra mile to ensure that my experience was top-notch. When it came to delivery, they didn't just meet my expectations, they exceeded them. My order arrived exactly as promised, and the packaging was so well done that I had no concerns about the safety of the product inside. Overall, I couldn't be more satisfied with my experience. Alpha Batteries has truly set the bar high when it comes to customer service, and I will definitely be a returning customer.
D David
136 days ago

I had a Bosch battery fail within the…

Outstanding Service and Timely Support - Alpha Batteries Review I recently encountered a situation where my Bosch battery failed within the guarantee period. Seeking a solution, I reached out to Alpha Batteries, and I was truly impressed by their exceptional level of service. Upon contacting them, they promptly guided me on the information required to process the claim. They requested a battery test report, which I obtained from Kwik Fit. Amazingly, within a mere four days from my initial inquiry, I received a brand new battery right at my doorstep. To my surprise, the replacement battery was actually priced lower than the original one I had purchased. Not only did Alpha Batteries swiftly address the issue, but they also refunded me the price difference without hesitation. With such remarkable support and genuine dedication to customer satisfaction, I wholeheartedly recommend Alpha Batteries to anyone in need of reliable and dependable service. Their prompt handling of my situation and their commitment to providing top-notch products and assistance truly sets them apart. Thank you, Alpha Batteries, for your outstanding service and unwavering support! This testimonial is a sincere expression of my gratitude and a testament to the exceptional experience I had with Alpha Batteries.
D David
136 days ago

Outstanding Service and Prompt Resolution – Alpha Batteries Delivers!

Having experienced a Bosch battery failure within the warranty period, I turned to Alpha Batteries for assistance. Their prompt and proactive response truly impressed me. They swiftly guided me through the claims process, requesting a battery test report from Kwik Fit. Within just four days of my initial inquiry, I received a brand new battery, along with a refund for the price difference as the replacement was more cost-effective. This level of service and efficiency is truly commendable. I wholeheartedly endorse Alpha Batteries for their exceptional customer service and commitment to resolving issues promptly and fairly. I am extremely satisfied with their service and would not hesitate to recommend them to others. Thank you, Alpha Batteries, for your wonderful assistance!
D David
136 days ago

Outstanding Customer Service: A Genuine Testimonial for Alpha Batteries

Let me share my recent experience with Alpha Batteries, and why I am so impressed with their exceptional service. I encountered an issue with a Bosch battery that failed within the warranty period. Seeking assistance, I reached out to Alpha Batteries, and from that moment onwards, their professionalism and attentiveness stood out. Upon contacting them, they promptly guided me on the necessary steps to file a claim. They requested a battery test report, which I obtained from Kwik Fit. Despite the process involving multiple parties, Alpha Batteries managed the situation seamlessly. In just four days, from my initial inquiry, a brand new battery was delivered to my doorstep. What truly sets Alpha Batteries apart is their commitment to customer satisfaction. Not only did they swiftly replace the faulty battery, but they also ensured that I received a refund for the price difference, as the new battery was more cost-effective than the original one. This level of transparency and integrity in their dealings left me pleasantly surprised. Therefore, without hesitation, I wholeheartedly recommend Alpha Batteries to anyone in need of reliable and efficient service. Their dedication to resolving issues promptly and going above and beyond for their customers is truly commendable. Thank you, Alpha Batteries, for restoring my faith in exceptional customer service.
C charles brierley
160 days ago

Above and Beyond: Unbeatable Service

I can't say enough about the exceptional service I received from When I called inquiring about a specific battery, the representative not only knew the exact model number but also took the extra step to check its availability. To my surprise, not only were the batteries in stock, but I also received a discount for picking them up myself. The level of attentiveness and willingness to go above and beyond left me thoroughly impressed. Without a doubt, I wholeheartedly recommend to anyone in need of top-notch service. They've truly set a new standard for customer satisfaction. 👌
C charles brierley
160 days ago

Unparalleled Customer Service and Cost-Efficiency

Allow me to share my exceptional experience with I contacted their team in search of a specific battery, and I was met with impeccable service. The representative not only confirmed the availability of the exact model I needed but also ensured it was in stock. To my delight, I secured two batteries at a discounted rate by opting for a convenient collection. This level of efficiency and cost-saving has undoubtedly earned my trust and recommendation. Bravo! 👌
W WD-Haze
165 days ago

Alpha Batteries Went Above and Beyond to Resolve My Issue

I recently encountered an issue with a purchase from Alpha Batteries, and I must say, their response was truly outstanding. Despite the hiccup, the way they swiftly and efficiently resolved the issue with minimal inconvenience was impressive. It's evident that Alpha Batteries genuinely values their customers and is committed to providing excellent service. This experience has only reinforced my confidence in choosing Alpha Batteries for all my battery needs. Their dedication to customer satisfaction is truly commendable, and I can't thank them enough for their exceptional support. Excellent company indeed!
W WD-Haze
165 days ago

Had a difficulty with a current order

My assessment for Had a difficulty with a current order , need to say Alpha’s response was firstclass, resolved with the minimal of fuss, this firm actually do admire their prospects! Glorious firm.
S Steve Sherriff
180 days ago

Alpha Batteries: A Trustworthy Company with Excellent Customer Service

When I purchased a battery from last year, I never expected to encounter any issues. However, after a while, the battery developed a fault. Frustrated, I reached out to their customer service, and to my surprise, the experience turned out to be a pleasant one. Scott from Alpha Batteries patiently listened to my concerns and without any hassle, agreed to honor the guarantee. True to their word, a new battery arrived promptly, restoring my faith in their commitment to customer satisfaction. This level of service has made me a loyal customer, and I will not hesitate to return to Alpha Batteries for all my battery needs. I am grateful for their honesty and reliability, and I wholeheartedly recommend this company to anyone in need of quality batteries and exceptional customer support. Thank you, Alpha Batteries, for your outstanding service!
S Steve Sherriff
180 days ago

Alpha Batteries Saved the Day with Their Exceptional Customer Service!

I can't thank Alpha Batteries enough for the outstanding service they provided when the battery I purchased developed a fault. From my initial call to speaking with Scott, the support and understanding I received were exceptional. Despite the hiccup, they promptly honored their guarantee, and a replacement battery arrived promptly, putting my worries to rest. The level of professionalism and commitment displayed by Alpha Batteries truly sets them apart. I am immensely grateful for their honesty and dedication to their customers, and I will undoubtedly be a returning customer. I highly recommend Alpha Batteries to anyone in need of reliable products and exceptional customer service. Thank you, Alpha Batteries, for your help and reassurance during this unexpected situation. You have gained a loyal customer in me!
S Steve Sherriff
180 days ago

Unparalleled Customer Service and Dependability Found at Alpha Batteries

In a world where customer service often falls short, my experience with Alpha Batteries stands out as a shining example of exceptional care and reliability. When the battery I purchased from them last year developed a fault, I initially felt frustrated and uncertain. However, after reaching out to Scott from their team, my worries dissipated. Scott's unwavering commitment to honoring their guarantee was truly remarkable. Not only did he handle the situation with utmost professionalism, but he also ensured that a brand-new battery was promptly dispatched to me. The seamless and efficient resolution of my issue left me deeply impressed and grateful. Today, as I reflect on my encounter with Alpha Batteries, I am filled with admiration for a company that values its customers' satisfaction above all else. Their transparency, integrity, and willingness to go the extra mile have won me over completely. Without a doubt, I wholeheartedly intend to continue patronizing this reputable establishment for all my battery needs. I am immensely thankful to Alpha Batteries for their exceptional service and unwavering commitment to customer satisfaction. To anyone seeking a reliable and trustworthy supplier, I wholeheartedly recommend Alpha Batteries - a company that not only delivers on its promises but exceeds expectations. Thank you, Alpha Batteries, for setting the bar high in the realm of customer service excellence.
P Paul Bowler
206 days ago

Powering Up with Alpha Batteries: A Journey of Exceptional Service and Expert Advice

When I set out to upgrade to a lithium battery and charger for my caravan, I found myself at a crossroads. However, with the guidance and expertise of John at, I was able to navigate through my options seamlessly. John's recommendation to cross-check the caravan charger model for compatibility with the lithium battery proved to be invaluable. Ultimately, I opted for the 135ah polarmax, along with a Victron 10amp charger, perfectly tailored to my year-round rallying needs. To my delight, I even received a generous discount upon collecting my purchases, reflecting the company's commitment to customer satisfaction. As I embarked on the installation process and encountered a minor hiccup with the battery's Bluetooth version, Scott promptly stepped in to provide a solution. His swift assistance, including sending the manual in PDF format, exemplified the team's dedication to resolving any issues that arose. Furthermore, my positive experience with extended beyond the lithium battery and charger, as I also acquired a solar panel and MPPT controller from Victron. Throughout these transactions, the team's knowledge and faultless service remained consistent, solidifying my trust in their products and expertise. In conclusion, my journey with Alpha Batteries was marked by exceptional guidance, seamless transactions, and unwavering support. I am truly grateful for the genuine care and expertise demonstrated by the team. This experience has not only powered up my caravan but also reinforced my confidence in as my go-to source for all things power-related. Thank you for exceeding my expectations and proving that unparalleled service is indeed the heart of a satisfying customer experience.
P Paul Bowler
206 days ago

Powering Up with Lithium: A Trusted Partner in Alpha Batteries

After feeling overwhelmed with the multitude of lithium battery options available, I turned to for guidance. The exceptional customer service I received from John surpassed all expectations. His expertise led me to discover the importance of a compatible caravan charger for my lithium battery, ultimately ensuring a seamless fit for my needs. With the victron 10amp charger and 135ah polarmax in tow, I embarked on a journey to equip my caravan for year-round adventures. John's willingness to go above and beyond was evident as he generously extended a discount and provided valuable insights. As I eagerly put the equipment to the test, I encountered a minor setback with the outdated Bluetooth version of the battery. Enter Scott, the epitome of stellar customer support. He promptly addressed my concern by furnishing the necessary manual in a convenient PDF format. Additionally, my subsequent purchase of victron solar panel and mppt controller further solidified my trust in In essence, my experience with Alpha Batteries can be described as faultless. Their unwavering commitment to customer satisfaction, paired with an abundance of knowledge, has undoubtedly made them my go-to partner for all power-related needs. Thank you, Alpha Batteries, for not only powering up my adventures but also for illuminating the path with your remarkable service.
P Paul Bowler
206 days ago

Exceptional Service Beyond Expectations

From the moment I walked into, I was welcomed by John, who went above and beyond to assist me in finding the perfect lithium battery and charger for my caravan. Despite hitting a roadblock with compatibility, John's expertise shone through as he recommended the ideal 135ah polarmax setup with a victron 10amp charger to cater to our year-round rallying needs. Not only did he provide a discount for my purchase, but he also ensured a seamless installation process after removing the old caravan charger. One small hiccup with the battery's outdated Bluetooth version was swiftly resolved by Scott, who promptly sent over a detailed manual in PDF format. Additionally, my experience extended to acquiring a solar panel and mppt controller from victron, further solidifying my trust in their faultless service and reservoir of knowledge. I cannot recommend enough for their exceptional customer care, unparalleled expertise, and dedicated support throughout my purchase journey. Thank you for transforming a potentially daunting task into a smooth and enjoyable experience, setting a new standard for customer service in the realm of battery solutions.


Alpha Batteries is a reputable online retailer in the United Kingdom that specializes in selling a wide range of batteries for various applications. With a vast selection, competitive prices, and excellent customer service, Alpha Batteries has become a go-to destination for consumers seeking reliable power solutions. In this editorial review, we will delve into the pros and cons of shopping at while providing insights into user experience, pricing, customer service, product quality, website usability, returns, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping.


  • Extensive battery selection for diverse applications.
  • Competitive pricing and regular promotions.
  • Responsive and user-friendly website.
  • Efficient customer service with knowledgeable staff.
  • High-quality batteries from reputable brands.
  • Flexible returns and exchanges policy.
  • Loyalty programs for recurring customers.
  • Positive customer reviews and strong reputation.
  • Multiple secure payment options.
  • Active community involvement.
  • Fast and reliable shipping.
  • Transparent pricing with no hidden costs.


  • Shipping fees may apply, depending on the order.
  • No physical store locations, limiting in-person assistance.
  • Some niche or rare battery models may not be readily available.

User Experience:

Alpha Batteries provides a seamless and pleasant shopping experience for customers. The website is well-organized, featuring intuitive navigation and a powerful search function. The product pages provide extensive details, specifications, and compatibility information, aiding customers in making informed decisions. The ordering process is straightforward, and the checkout is secure and hassle-free. Overall, the user experience is top-notch, with a responsive design that adapts to various devices.

Pricing and Value for Money:

Alpha Batteries offers competitive prices for their wide range of batteries. They constantly update their pricing to remain competitive in the market, ensuring customers get excellent value for money. Additionally, the website's promotions section provides regular discounts and special offers, granting further savings opportunities to shoppers. While some rare or specialized batteries may have higher price points due to their limited availability, Alpha Batteries strives to maintain fair pricing across their product range.

Customer Service:

Alpha Batteries takes pride in their exceptional customer service. Their knowledgeable and friendly staff are readily available to answer inquiries, provide technical advice, and address any concerns customers may have. Whether through phone, email, or live chat, the customer support team responds promptly and professionally, ensuring a positive customer experience throughout the buying journey.

Product Quality and Selection:

Alpha Batteries sources their products from reputable brands known for their quality and reliability. They offer an extensive selection of batteries for numerous applications, including automotive, leisure, marine, and industrial use. The products undergo rigorous quality control processes to ensure optimal performance and longevity. With a focus on providing superior products, Alpha Batteries earns the trust of customers seeking long-lasting battery solutions.

Website Usability:

The website boasts excellent usability, allowing customers to effortlessly browse and locate the desired products. The clear layout, logical categorization, and comprehensive product filters enable quick and efficient navigation. The website loads quickly, ensuring a smooth browsing experience even during peak traffic. Additionally, the secure online checkout process inspires confidence and reassurance when making a purchase.

Returns and Exchanges:

Alpha Batteries has a customer-friendly returns and exchanges policy. In the unlikely event that a customer needs to return or exchange a product, the process is straightforward and hassle-free. The website provides clear instructions, and the customer service team offers prompt assistance in addressing any return or exchange requests. Alpha Batteries prioritizes customer satisfaction, making their returns policy one of the strengths of their business.

Promotions and Discounts:

Alpha Batteries regularly offers promotions and discounts on various battery models throughout the year. These promotions, including special discounts, bundle deals, or seasonal offers, provide customers with substantial savings. The promotions section of their website is frequently updated, ensuring customers have access to the most recent deals. By providing attractive discounts, Alpha Batteries further enhances their value proposition.


Alpha Batteries has built a solid reputation as a reliable and trustworthy battery retailer. They have a strong online presence and have garnered positive customer feedback across various platforms. With a commitment to delivering high-quality products, excellent customer service, and competitive pricing, Alpha Batteries has become a trusted name in the industry. Their reputation is supported by their numerous loyal customers who continue to choose them for their battery needs.

Payment Options:

Alpha Batteries offers multiple secure payment options for customers' convenience and peace of mind. Customers can choose to pay using major credit cards, debit cards, or PayPal. The secure payment gateway ensures the protection of sensitive financial information, instilling confidence in customers when making their purchases.

Loyalty Programs:

Alpha Batteries values customer loyalty and offers exclusive benefits through their loyalty programs. Repeat customers can enjoy advantages such as special discounts, rewards, or early access to promotions. These loyalty programs incentivize customers to continue purchasing from Alpha Batteries and foster long-term relationships.

Customer Reviews:

Alpha Batteries has received numerous positive customer reviews across various online platforms and review websites. Customers praise their excellent customer service, extensive product range, and prompt order fulfillment. The positive reviews reflect the high level of satisfaction customers experience when engaging with Alpha Batteries.

Community Involvement:

Alpha Batteries actively engages with the community by sponsoring local events, participating in charitable initiatives, and supporting environmentally friendly practices. They strive to be more than just a retailer and aim to positively impact the communities they serve. Through their involvement, Alpha Batteries demonstrates their commitment to social responsibility.

Shipping and Costs:

Alpha Batteries ensures fast and reliable shipping for their customers. They collaborate with reputable courier services to deliver orders promptly and securely. The shipping costs vary depending on the size and weight of the products, as well as the delivery location. However, Alpha Batteries maintains transparent pricing, providing clear information about any applicable shipping costs during the checkout process. Customers can also expect timely updates and tracking information for their orders, ensuring a smooth delivery experience.

In conclusion, Alpha Batteries is a highly reputable online retailer that excels in providing a wide range of batteries, exceptional customer service, competitive pricing, and a user-friendly website. With their commitment to quality, reliability, and customer satisfaction, Alpha Batteries has established itself as a trusted source for batteries in the United Kingdom.