Users Voice for Alphamarts

4% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
92% users rated Excellent
Pie Chart Review Representation for Alphamarts
Alphamarts Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Alphamarts Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 17 May 2019

Last updated by on 05 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Nov 2022 5 2.7 1 4.9 1 3
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.6 1 4.7 1.5 5
Feb 2023 5 5 5 5 5 1.8
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

alphamarts.com

priceline.com

gearbest.com

peggybuy.com

paypal.com

rakuten.com

Detailed Alphamarts Review by

Introduction

Alphamarts.com is an online furniture store that offers a wide range of products, including outdoor furniture, indoor furniture, and home decor. They aim to provide customers with high-quality products at affordable prices. Alphamarts.com operates on the principle of customer satisfaction, making sure they offer the best possible products and services.

Pros and Cons

  • Pros:
  1. Wide range of products to choose from
  2. Competitive pricing
  3. Excellent customer service
  • Cons:
    1. Shipping costs may be high for some products
    2. Selection of products is focused on furniture and home decor only

    User Experience

    Alphamarts.com offers a user-friendly website that is easy to navigate and search for products. The website is well-structured, with categories that help customers find what they are looking for easily. The website has a modern design that is visually appealing, and the product pages are detailed, with clear descriptions, high-quality images, and reviews from other customers.

    Pricing and Value for Money

    Alphamarts.com offers competitive pricing, and their products are affordable compared to other online furniture retailers. Customers can take advantage of promotions and discounts offered by the company to get even better deals. The quality of products offered is high, making them a good value for money.

    Alternatives

    Some alternatives to Alphamarts.com include Amazon, Wayfair, and Overstock. These online retailers offer a wide range of products, including furniture, home decor, and accessories.

    Customer Service

    Alphamarts.com has excellent customer service, with a team of professionals who are dedicated to providing customer satisfaction. Customers can reach out to the team via email, live chat, or phone. The company has a robust returns policy, and they offer a 30-day money-back guarantee.

    Product Quality and Selection

    Alphamarts.com offers high-quality products that are made from durable materials. Their selection of products includes outdoor furniture, indoor furniture, and home decor. They offer a wide range of styles, colors, and materials to choose from, ensuring that customers can find something that suits their taste and preference.

    Website Usability

    Alphamarts.com has a simple and user-friendly website that is easy to navigate. Customers can quickly find what they are looking for using the search bar or by browsing through the categories. The website is optimized for speed, making it easy for customers to load and access content.

    Returns and Exchanges

    Alphamarts.com has a robust returns policy that allows customers to return products within 30 days of purchase. The company offers free returns for damaged or defective products. The process of returning or exchanging products is straightforward, with customers getting a refund, replacement, or exchange.

    Promotions and Discounts

    Alphamarts.com offers promotions and discounts from time to time, allowing customers to get even better deals on their products. Customers can save big by taking advantage of these promotions and discounts.

    Reputation

    Alphamarts.com has an excellent reputation among its customers, with many praising the quality of products and excellent customer service. The company is committed to customer satisfaction and has received positive reviews on various platforms.

    Payment Options

    Alphamarts.com accepts various payment options, including credit cards, PayPal, and other online payment methods. This ensures that customers can pay for their products using a method that is convenient and secure.

    Loyalty Programs

    Alphamarts.com has a loyalty program that rewards customers for their purchases. Customers can earn points for every purchase they make, which they can redeem for discounts on future purchases.

    Customer Reviews

    Alphamarts.com has a section for customer reviews, allowing customers to share their experiences with others. The reviews are detailed and provide insight into the quality of products and services offered by the company.

    Community Involvement

    Alphamarts.com is committed to giving back to the community, with a portion of their profits going towards various charities and organizations. This shows their commitment to making a positive impact on society.

    Shipping and Costs

    Alphamarts.com offers various shipping options, including standard and expedited shipping. The shipping costs vary depending on the product's size, weight, and location. Customers can check the shipping costs before placing an order. Overall, Alphamarts.com offers reasonable shipping costs.

    Alphamarts Recent User Reviews

    User Rating

    5 stars

    98

    👤

    Reviewer Name: Susan Wilson

    Review Submission Date: 2023-02-07

    Review Title: Excellent customer service
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: We received an outdoor fire pit for a gift and an important part was missing. I contacted customer service via email and heard back almost immediately. After emails confirming our purchase, our part was on it's way to us and we got it in 10 days. Very pleased with the entire experience.

    👤

    Reviewer Name: Sara Yarian

    Review Submission Date: 2023-01-26

    Review Title: Everyone was very helpful
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: Everyone was very helpful! Easy to work with! Appreciate their fast response.

    👤

    Reviewer Name: Curt Willyard

    Review Submission Date: 2023-01-15

    Review Title: Missing part
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: I was missing a table leg cap it was unavailable but I received it 2 weeks later. We love the table and Chairs.

    👤

    Reviewer Name: Joe

    Review Submission Date: 2022-12-03

    Review Title: I had a problem with my heater not…
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: I had a problem with my heater not staying on they tried to troubleshoot it with me and after nothing worked they replaced the heater for me. Great customer service.

    👤

    Reviewer Name: Pasobo

    Review Submission Date: 2022-11-15

    Review Title: Needed to return a product
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: Needed to return a product. They went above and beyond to make everything simple and right. I love my patio set. Thank you so much!

    👤

    Reviewer Name: Tommy Mitchell

    Review Submission Date: 2022-11-06

    Review Title: The Patio Chairs Rock. So Does Customer Service
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: 4 patio swivel/rocker chairs. Beautiful. Well made. Priced moderately. One chair had a broken part in the base. Customer service responded quickly and sent me over a completely new base with no broken parts rather than send me a replacement part. Quick and painless. Love this company!

    👤

    Reviewer Name: Min

    Review Submission Date: 2022-11-02

    Review Title: Great customer service
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: Great customer service. I bought some outdoor furniture and one of the cushions had a rip in it and they were very responsive and sent me a new cover.

    👤

    Reviewer Name: Dan

    Review Submission Date: 2022-11-02

    Review Title: Great service when things go wrong
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: I ordered a patio furniture set and two boxes arrived early. It was apparent that there should have been a third box. I contacted the service dept. and Serena helped locate and send the third box. She was extremely helpful and even expedited the shipment for me.

    👤

    Reviewer Name: L. Tobler

    Review Submission Date: 2022-10-30

    Review Title: We have loved the sun umbrella.
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: We have loved the sun umbrella we ordered from you. Unfortunately, it snapped in a wind storm. This company was so great to work with, they sent us a new replacement. Will order from them again.

    👤

    Reviewer Name: Diana Ball-Bell

    Review Submission Date: 2022-10-27

    Review Title: Resolved any issues!
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: We purchased a lot of new outdoor furniture. Some of the packages were delivered damaged. When I called, the number kept coming up busy, however, when I sent an email, I got a vey quick response. After a few more email exchanges, my replacements were delivered to my door.

    Related Categories