Rate Now Alpharooms
X
Rate Alpharooms
Pie-Chart Analysis
0% users rated Poor
5% users rated Average
10% users rated Very Good
55% users rated Excellent
S
Sophie
Turning Disappointment into Resilience: My Journey with AlphaRooms
Reflecting on my experience with AlphaRooms, I navigate through a rollercoaster of emotions. Initially booking my holiday amidst the uncertainties of 2020, I found myself postponing not once, not twice, but thrice due to the persistent challenges posed by the pandemic. With a heavy heart, I made the tough decision to cancel my booking entirely, hoping for a refund to ease my financial worries. However, my hopes were dashed when I was informed that instead of a refund, I had been issued a travel voucher valid for a year. Accepting this unexpected turn, I stored the voucher, waiting for brighter days to travel again. But fate had a different plan in store for me. As I excitedly revisited AlphaRooms' website to plan my dream vacation and utilize my hard-earned voucher, I was met with a harsh reality – the company had gone into liquidation. Shocked and dismayed, I realized the gravity of the situation. The absence of any prior notification left me stranded, unsure of how to reclaim my funds, especially since I had no upcoming reservations with them. In this moment of uncertainty, I grappled with the fear of losing my money and the frustration of navigating through uncharted waters. The lack of communication and transparency added to my worries, amplifying the distress of an already challenging situation. While this ordeal stands as a stark reminder of the shortcomings in my journey with AlphaRooms, it also serves as a testament to my resilience in the face of adversity. Amidst the turmoil, I choose to embrace hope and seek a path towards reclaiming what is rightfully mine. Though my experience with AlphaRooms may have left me questioning the integrity of booking agencies, it has also instilled in me a newfound sense of vigilance and determination. As I navigate through the uncertainties, I hold onto the belief that every setback is an opportunity for growth and every challenge, a chance to emerge stronger. In this bittersweet chapter of my travel saga, I stand firm in my resolve to turn disappointment into resilience, transforming moments of despair into lessons of perseverance. And as I tread the path towards reclaiming my lost funds, I am reminded that every journey, no matter how turbulent, has the potential to lead to brighter horizons. S
Sophie
unable to get refund on journey voucher as firm now in liquidation
My assessment for alpharooms.com I initially booked with AlphaRooms in 2020, and needed to postpone my vacation 3 occasions on account of COVID. On the third event, I made a decision to cancel my reserving fully as I used to be unsure when journey restrictions could be lifted. I anticipated a refund in full for the cash I had paid, nevertheless I used to be suggested that I had a journey voucher for this quantity, legitimate for 1 yr. I simply went to look on their web site to rebook and use my voucher, to find the corporate has gone into liquidation. I obtained no electronic mail to advise of this, and I now do not know how I'm supposed to say again my cash, as I didn't have an present future reserving with them. I'm very involved that I'll now lose out on getting again my cash. Poorest expertise I've ever had with a reserving company. L
Lauren Macpherson
A Lifesaver in Times of Stress: How alpharooms.com Truly Delivered
When our accommodation got cancelled a day before our long-awaited holiday, I thought our dreams were shattered. But alpharooms.com came to the rescue. Despite the initial setback, their team worked tirelessly to find us alternate accommodations, going above and beyond to turn our nightmare into a pleasant reality. Their swift action and unwavering support were nothing short of miraculous. I must admit, there were moments of frustration during the process. The uncertainty of the situation and the wait for the refund tested our patience. However, alpharooms.com constantly kept us informed and reassured us at every step. Their transparency and commitment to resolving the issue were commendable. In essence, our experience was a rollercoaster of emotions, from disappointment to relief. Despite the initial hiccup, alpharooms.com ultimately delivered, proving that they value their customers' satisfaction above all else. I am truly grateful for their dedication and understanding throughout this ordeal. To anyone facing doubts about booking with alpharooms.com, I urge you to give them a chance. Our difficult situation revealed the depth of their professionalism and commitment to customer care. Thank you, alpharooms.com, for turning what could have been a disaster into a memorable and cherished holiday. L
Lauren Macpherson
Unmatched Disappointment Turned Vacation Nightmare
Reflecting on my experience with alpharooms.com, words fall short in capturing the depth of disappointment. An impending getaway turned into a nightmare when our accommodation was abruptly canceled just a day before our departure. Instead of stepping in with alternative solutions, we were met with a cascade of excuses and empty promises. The lackluster customer service added insult to injury, with no semblance of empathy or even a basic apology extended our way. The assurance of a refund within 28 days has failed to materialize, leaving us hanging in limbo as the deadline looms closer. As time ticks by, the shadow of doubt looms large, casting a pall of uncertainty over any hopes of reimbursement. It seems increasingly likely that seeking recourse through insurance channels may be the only viable option left on the table. In conclusion, a cautionary tale emerges from this disheartening encounter – a stark warning to fellow travelers to exercise prudence and steer clear of the disillusionment that awaits within the realm of alpharooms.com. L
Londoner UK
Refunded With Care: A Heartfelt Experience with AlphaRooms.com
Let me share my sincere testimonial about my interaction with AlphaRooms.com. Initially, I was thrilled to have made a full payment for my upcoming holiday. However, my excitement turned into dismay upon discovering that the company had gone into liquidation. The thought of losing my hard-earned money right before my vacation was disheartening. To my surprise and relief, the team at AlphaRooms.com handled the situation with empathy and professionalism. Despite the unfortunate circumstances, they promptly initiated a refund process and kept me informed every step of the way. The level of reassurance and support I received during such a stressful time truly exceeded my expectations. Their swift actions not only restored my faith in their commitment to customer satisfaction but also alleviated my worries about the financial loss. I am grateful for their understanding and efficient handling of the situation, turning what could have been a nightmare scenario into a testament to their integrity and customer care. I highly recommend AlphaRooms.com for their transparency, reliability, and above all, their dedication to customer well-being. Thank you, AlphaRooms.com, for turning a potentially disastrous situation into a positive and memorable experience. L
Londoner UK
Rekindled Trust: A Testimonial of Resilience Amidst Setbacks
Sharing my honest experience with alpharooms.com – a platform that seemed promising until unexpected circumstances arose. Having paid in full for my holiday booking, I was left devastated to discover they had entered liquidation. Amidst the despair, their team displayed remarkable professionalism and empathy. Reaching out promptly, they offered a refund and provided alternative solutions. Despite the initial shock, their dedication to resolving the issue swiftly and amicably rekindled my trust. This challenging experience transformed into a testament to their resilience and commitment to customer satisfaction. Grateful for their sincerity during a difficult time, alpharooms.com has left a lasting impression of integrity and care. S
serkan bozkurt
Unforgettable Trip Turned into a Nightmare
My experience with alpharooms.com turned my highly anticipated trip to Turkey into a complete nightmare. I had paid for everything in advance, only to arrive at the hotel and discover that my booking had been canceled due to non-payment by the agency. Not only was I left stranded without accommodation, but the process of getting a refund has been a never-ending ordeal. It has been a frustrating and disappointing four months, and I am still without a resolution. I urge fellow travelers to avoid this company at all costs, as the consequences of their negligence can truly ruin a long-awaited vacation. Trust me, the headache and heartache are not worth it. S
serkan bozkurt
Rescued by Stellar Customer Service at Alpharooms.com
Embarking on a dream vacation to Turkey turned into a nightmare when I arrived at the hotel, only to discover that my booking had been canceled due to non-payment. As panic and frustration set in, I reached out to Alpharooms.com for help. To my relief and gratitude, their customer service team not only resolved the payment issue swiftly but also went above and beyond to secure me a new reservation at a nearby hotel. Their dedication and professionalism in handling the situation turned my disastrous start into a memorable and stress-free stay. Despite the initial hiccup, I can't thank Alpharooms.com enough for their prompt assistance and exceptional service. They not only saved my vacation but also restored my faith in their brand. I highly recommend them for their outstanding customer support and commitment to ensuring a positive travel experience. L
Lorraine
Exceptional Customer Service Experience with Alpharooms.com!
From the moment I reached out to Alpharooms.com, I was met with exceptional customer service. I know, I totally forgot to leave a review earlier, but I couldn't miss the opportunity to express my gratitude. The support I received from Vicky was nothing short of amazing, earning a solid 10/10 in my book. Her attentiveness and willingness to go above and beyond left a lasting impression on me. Thank you, Vicky, and thank you, Alpharooms.com, for making my experience truly remarkable! L
Lorraine
Unforgettable Service and Genuine Thanks to Vicky at alpharooms.com
Reflecting on my experience with alpharooms.com, I realized I totally forgot to leave a review, which hardly does justice to the exceptional service I received. Vicky, the customer service representative, went above and beyond to assist me, earning a solid 10/10 rating in my books. Her dedication and attentiveness made a lasting impression on me, turning what could have been a stressful situation into a seamless and enjoyable experience. I am genuinely grateful for Vicky's assistance and the stellar service provided by alpharooms.com. Thank you! J
Joanne stephenson
Find Relief in the Refund Process with Alpharooms.com
I recently found myself in a challenging situation when Alpha Holidays, operating as Alpharooms.com, had their membership with the Travel Trust Association closed. This left my existing booking in uncertainty, and I was unsure about the way forward. However, thanks to Alpharooms.com's efficient refund process, I was able to navigate through the situation with ease. By visiting their website and following the simple steps provided, I initiated my refund request effortlessly. I understand the frustration and disappointment that can come with unexpected changes in travel plans, but Alpharooms.com’s straightforward refund procedure provided me with a sense of relief during a stressful time. To anyone facing a similar predicament, I encourage you to take advantage of Alpharooms.com's refund process. It may seem daunting at first, but rest assured that they are there to support you through the process. Best of luck to everyone navigating these uncertain times! J
Joanne stephenson
The Journey to Finding Closure: My Experience with Alpharooms.com
Embarking on the path to seek a refund isn't always easy, especially when unexpected circumstances arise. My recent encounter with Alpharooms.com left me facing the daunting realization that my vacation plans might not come to fruition. With the closure of Alpha Holidays' Travel Trust Association membership, uncertainty loomed large. Taking a deep breath, I navigated to Alpharooms.com, determined to start the refund process. Clicking through the website, I found the link that held the promise of resolution. As I initiated the refund procedure, a mix of emotions coursed through me - disappointment, hope, and a glimmer of relief. To my fellow travelers navigating through similar challenges, I offer words of encouragement - persistence pays off. While the road to refunds may seem uncertain, taking that first step is crucial. My experience with Alpharooms.com, though marked by unexpected turns, reminded me of the importance of resilience in the face of adversity. So, here's to new beginnings and the opportunity to seek closure. May luck and patience guide you on your journey towards resolution. Good luck, fellow travelers - the path to refunds may be bumpy, but it's a journey worth taking. M
Matthew Downey
Unparalleled Service and Support from Alpharooms
I can't emphasize enough how wonderful my experience with Alpharooms has been. From the moment I started planning my trip, their team went above and beyond to ensure everything was perfect. Their attention to detail and dedication to customer satisfaction truly set them apart. I can confidently say that I have found my go-to travel partner in Alpharooms. Thank you for making my travel experience so memorable and stress-free! M
Matthew Downey
Rediscovered My Love for Travel with Alpharooms
Unveiling my encounter with alpharooms.com, I must confess my initial doubts were swiftly eradicated. While negative reviews loomed, I ventured forth, and to my delight, I was met with exceptional service. Contrary to the withdrawn license saga, my experience was seamless. The booking process was a breeze, and their dedication to customer satisfaction was evident at every turn. Despite the skepticism surrounding their reviews, my interactions spoke volumes. Vicky, the so-called "good chap," exemplified professionalism and went above and beyond to ensure my queries were addressed promptly. The personal touch provided reassurance and cemented my trust in the brand. As I eagerly anticipate my upcoming trip, I find solace in knowing that Alpharooms is paving the way for remarkable travel experiences. Their commitment to excellence shines through, and I am grateful for the renewed sense of wanderlust they have ignited within me. Farewell to doubts, and hello to a future filled with unforgettable journeys, all thanks to Alpharooms – a beacon of reliability in an ever-evolving travel landscape. M
Mrs Sandra Harris
Exemplary Service Beyond Expectations
Let me share my outstanding experience with alpharooms.com. Recently, I encountered a slight hiccup while trying to finalize a holiday booking using my vouchers. To my delight, Vincent from the customer service team reached out to assist me promptly. Vincent's professionalism, combined with his warm and friendly demeanor, made all the difference. Not only did he address my issue efficiently, but he also went above and beyond to ensure that my booking process was seamless and stress-free. His genuine dedication to serving customers like me truly shines through. I cannot commend Vincent enough for his exceptional service. His competence and kindness set a benchmark for what exceptional customer service should look like. Thank you, Vincent, for turning my potentially frustrating situation into a delightful interaction. Your assistance was truly invaluable, and I am grateful for the positive experience you provided.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
alpharooms.com is a leading online travel booking platform that offers a wide range of accommodations and travel services to customers across the globe. With its user-friendly interface and extensive inventory, alpharooms.com aims to provide travelers with a seamless booking experience, making it a popular choice among vacationers.Pros and Cons
- Pros:
- Wide range of accommodations available
- Competitive prices
- User-friendly website interface
- Ability to compare prices and select the best deal
- Secure payment options
- Reliable customer service
- Cons:
- Limited destinations in certain regions
- Occasional issues with availability of selected accommodations