Alpsim Reviews

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114 Reviews

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In the Telecommunications Service Provider category

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D Domenico Pontani
38 days ago

A Reliable Connection: 3 Years with ALPSIM

Reflecting on my experience with after three years fills me with gratitude. Nestled in the heart of the Umbrian-Marchigian Apennines, my isolated home once struggled with a stable and affordable internet connection. After extensive research, I stumbled upon ALPSIM – an all-Italian company that perfectly catered to my family's needs. With unlimited internet through a 4G SIM card for under €30 per month, I now enjoy seamless work tasks and binge-watching my favorite shows without fretting over data consumption. The peace of mind this service brings is truly invaluable. However, what truly sets ALPSIM apart is their exceptional customer service. Over the past three years, I only needed assistance twice – once for updating my IBAN and another time for a change of address inquiry. Each time, their team was swift, friendly, and approachable. The convenience of resolving queries via WhatsApp showcases their commitment to customer care, a rare gem in today's business landscape. To the dedicated team at ALPSIM, I extend my sincerest appreciation and encouragement. Your unwavering support guarantees my loyalty for many more years to come. Thank you for being the reliable connection my family and I can always count on.
M Michele Pierro
38 days ago

Transformative Connection Experience with A Transparent and Proficient Team

Let me share my remarkable journey with From the moment I engaged with their team, punctuality and expertise shone through every interaction. Their staff, a blend of talented individuals, not only met but exceeded my expectations. Their clarity in explanations and dedication to customer satisfaction left me feeling valued and well-supported. While my experience was overwhelmingly positive, a minor hiccup arose with the routers provided. Despite the slight inconvenience of occasional connection losses with the two routers exchanged, the team's responsiveness in addressing this issue did not go unnoticed. Their willingness to listen and improve highlighted their commitment to delivering exceptional service. In essence, my experience with was not just about a service but a journey of transformation. Their team's professionalism, transparency, and reliability truly set them apart in the industry. I wholeheartedly recommend for anyone seeking a seamless and enriching connection experience.
D Dany D
39 days ago

Exceptional Customer Service and Serenity at Every Step

Embarking on my journey with was nothing short of remarkable. The professionalism and dedication exhibited by this company are truly commendable. Their exceptional customer care team exudes efficiency and promptness, always ready to assist at a moment's notice. From the moment I engaged with them, I was enveloped in a sense of serenity, knowing that my needs were in capable hands. Their guidance and support not only met but exceeded my expectations, making my experience with them nothing short of exceptional. I wholeheartedly recommend to anyone seeking a stress-free and reliable service that goes above and beyond to ensure customer satisfaction. Thank you for setting the bar high and for being a shining example of what true dedication to clients looks like.
J Julia Aspmair
40 days ago

Exceptional Service Beyond Expectations

After trying out, I must say I am thoroughly impressed. One aspect that stood out to me was the lightning-fast internet connection, which truly enhanced my browsing experience. However, what truly sets Alpsim apart is their exceptional customer service. The operators were not only extremely helpful but also genuinely friendly, making the whole interaction a pleasure. It's rare to find such a perfect combination of top-notch service and genuine care for customers. Kudos to Alpsim for exceeding my expectations!
G Grottino
41 days ago

Exceeding Expectations: A Heartfelt Testimonial for

When it comes to finding a reliable and transparent company, truly stands out. Their offers are not only genuine but also exceed expectations. The competent and friendly operators make every interaction a delight. From the moment I engaged with their services, I felt valued and respected. The team at goes above and beyond to ensure customer satisfaction. Their professionalism and transparency set them apart in the industry. I can't recommend enough for anyone looking for a trustworthy partner. Thank you for your outstanding service and commitment to excellence!
D Davide Piccinno
43 days ago

Exceeding Expectations with Professionalism and Support

From the moment I stumbled upon, I was pleasantly surprised by the professionalism and support offered by this company. Initially discovered through word of mouth, I can confidently say that they deliver on their promises at a price point that outshines their competitors. The service provided is truly exceptional, setting them apart in the market. I am thoroughly impressed and beyond satisfied with my experience so far.
A Aurelio Pepe
43 days ago

Experience Unparalleled Connectivity with Alpsim: A User’s Journey to Reliable Internet in a Remote Paradise

Upon the sun-kissed island of Pantelleria, nestled in the heart of the Mediterranean, I found myself amidst nature's boundless beauty yet disconnected from the virtual world due to sparse internet coverage. With limited options like fiber optics reaching only the mainland and major providers failing to deliver a stable connection, hope seemed dim. Enter Alpsim – a beacon of hope in the realm of internet providers. After hearing whispers of Alpsim's exceptional service, I decided to give their 10-day trial a chance. The installation was a breeze, and the results were nothing short of extraordinary. With download speeds exceeding 300mbps, uploads at a steady 50mbps, and a ping of only 50ms, I was left in awe. The efficiency of Alpsim's technology and the seamless support provided through WhatsApp truly set them apart. Alpsim not only bridged the gap between me and the online world but also exceeded my expectations, offering a level of quality and service unmatched by any other provider. My gratitude knows no bounds – thank you, Alpsim, for bringing reliable and high-speed internet to my remote paradise.
G Giuseppe Savant Aira
45 days ago

Compassionate Assistance and Expertise Beyond Expectations

Having encountered hurdles during my online registration on, I was immensely grateful for their prompt and dedicated support via WhatsApp. Their team not only guided me through the process but also addressed all my concerns with patience and professionalism. To top it off, I was pleasantly surprised to receive a discount using the promotional code SCEGLIALPSIM. Their commitment to customer service and clear expertise in resolving issues left me impressed and truly grateful. Thank you for going above and beyond to assist me.
L Luana Corleto Tiseo
46 days ago

Exceeding Expectations: A Customer’s Journey with

Words cannot express the gratitude I have for the exceptional service I received from From the moment I reached out for assistance, their team embodied kindness, efficiency, and above all, unwavering patience. Every interaction left me feeling valued and supported, as they guided me through each step with meticulous care and speed. It's rare to find a company that not only meets but surpasses expectations consistently. not only resolved my issues swiftly but also ensured I understood every process thoroughly. Their dedication to customer satisfaction shines through their unwavering support and professionalism. Thank you for turning what could have been frustrating moments into seamless experiences.
S Silvip Nicoletti
47 days ago

Un Legame Duraturo: La Mia Esperienza con

Da quando ho fatto il mio primo acquisto su, circa due anni fa, ho instaurato un legame duraturo con questa azienda. La loro disponibilità e prontezza nel risolvere qualsiasi problema con cortesia e professionalità mi ha colpito fin dall'inizio. Ogni volta che ho avuto bisogno di assistenza o chiarimenti, il team di è sempre stato pronto ad aiutarmi, dimostrando un vero impegno nel garantire la mia soddisfazione. La loro cortesia è sempre accompagnata da un approccio professionale che mi fa sentire al sicuro e supportato. Consiglio vivamente a chiunque cerchi un servizio affidabile, efficiente e orientato al cliente. Grazie per rendere la mia esperienza di acquisto così piacevole e senza stress.
U unpodcast da leoni
47 days ago

A Journey with Exceptional Service and Unparalleled Support

Reflecting on my experience with fills my heart with gratitude. I have been a loyal customer for over three months, and every interaction with their team has been nothing short of extraordinary. The level of courtesy and professionalism they exhibit is truly commendable. One particular instance stands out vividly in my memory. When I encountered difficulties setting up my modem, their dedicated customer service team guided me through the process step by step with patience and expertise. Not only did they solve my issue promptly, but they also ensured that my internet connection remained seamless without any disruptions. I am truly impressed by the commitment has shown towards providing top-notch services to their customers. It is rare to find such a combination of efficiency and warmth in today's digital landscape. Kudos to the fantastic team for their unwavering dedication. I wholeheartedly recommend to anyone in search of a reliable and customer-centric service provider.
G Giancarlo Izzo
48 days ago

A Wonderful Experience with

My experience with was truly exceptional. The customer service chat responded promptly, ensuring a seamless and efficient service. Despite relying on the Wind network, the internet service provided was outstanding, exceeding expectations. The connection speed consistently surpassed 100Mb, showcasing the reliability and robustness of the network. I must admit, living in a remote area due to work commitments, I was pleasantly surprised by the consistent high-speed connectivity. deserves recognition and appreciation for their exceptional service, even in the most remote locations. Thank you for a wonderful experience!
A Angelo
48 days ago

The Reliable Connectivity of Alpsim: A Home Office Oasis

After moving to a new home without access to wired internet, I turned to Alpsim following my search on LTE Italy, and I must say the decision paid off. The website's promise of stable and speedy 4/5G connection, no contractual constraints, and WhatsApp support truly resonated with me. And boy, did they deliver! With an average of 7-8 devices constantly connected – including phones, computers, and TVs, occasionally peaking at 20 – I have yet to encounter any glitches or hiccups. Their WhatsApp assistance, available even on Saturdays, has been a lifesaver whenever I needed it. As a professional heavily reliant on cloud-based work and frequent video conferences, a stable connection is non-negotiable for me. And for nearly 5 months now, Alpsim has provided exactly that. Even with a Wind repeater a few hundred meters away, the speed tests have consistently impressed me. During early mornings, I've clocked download speeds of 90-100 Mbps, averaging around 40-50 Mbps throughout the day, albeit dipping to 18-20 Mbps during peak hours. The upload speeds, averaging 15-20 Mbps, though lower, remain sufficient. The only slight downside has been the ping, hovering around 50 ms and occasionally spiking to 80-100 ms, but dropping to a more favorable 15-20 ms at times. For anyone prioritizing a seamless home office experience, Alpsim's stability and reliability have been a game-changer. From a satisfied customer's perspective, I can confidently vouch for the consistent performance and dependable support Alpsim provides.
P Peppe Basile
50 days ago

A Game Changer: Alpsim Delivers!

As a resident in a location with limited infrastructure, I struggled to find a reliable solution until I discovered Their service has been nothing short of a game changer for me. From the moment I signed up, everything has worked seamlessly, and the level of support provided by their team is truly unmatched. I am thoroughly impressed and grateful for the transformation Alpsim has brought to my situation. Cheers to a top-notch service!
P Peppe Basile
50 days ago

An Unrivaled Experience with Alpsim

Upon facing the disappointing lack of infrastructure in my area, I turned to Alpsim after numerous failed attempts. And what a game-changer it has been! From the onset, everything has worked flawlessly, and the support provided by their team is truly remarkable. I am beyond impressed with the service and functionality Alpsim offers. Thank you for making a difference!

Introduction is a leading online retailer specializing in outdoor gear and adventure sports equipment. With a wide range of products to cater to the needs of outdoor enthusiasts, aims to provide top-notch quality and exceptional service to its customers. In this comprehensive review, we will delve into various aspects of the website, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons


  • Extensive selection of outdoor gear and adventure sports equipment
  • High-quality products from leading brands
  • User-friendly website with easy navigation
  • Responsive customer service
  • Competitive pricing
  • Secure payment options
  • Positive customer reviews and reputation


  • Shipping costs can be high
  • Limited availability of certain niche products
  • Relatively low number of promotions and discounts

User Experience presents a streamlined and intuitive user experience. The website's layout and design allow users to easily navigate through categories and find their desired products. The search function is robust, providing accurate results for specific queries. Customers also appreciate the detailed product descriptions and images, which enable informed purchasing decisions. The checkout process is smooth and hassle-free, ensuring a convenient user experience from start to finish.

Pricing and Value for Money offers competitive pricing on its wide range of products. While some items may have higher price points due to their quality and brand reputation, the overall pricing is reasonable considering the value and durability of the products. Customers often find that the quality, performance, and longevity of the items justify the price they pay, making a worthwhile investment for outdoor enthusiasts.

Customer Service places a strong emphasis on customer satisfaction, exemplified by its responsive and professional customer service team. Whether it's addressing inquiries, providing guidance on product selection, or assisting with after-sales support, the dedicated team ensures that customers' concerns are promptly and effectively resolved. This commitment to exceptional customer service contributes to's positive reputation and fosters long-term customer loyalty.

Product Quality and Selection takes pride in offering high-quality products sourced from reputable outdoor gear manufacturers. The selection ranges from camping equipment, hiking gear, mountaineering tools, to various adventure sports essentials. By maintaining partnerships with trusted brands, ensures that customers receive reliable and durable products that meet their outdoor needs. However, the availability of niche or specialized products may be limited compared to more mainstream items.

Website Usability

The website stands out for its user-friendly interface and efficient organization of product categories. With clear sections and an intuitive navigation menu, users can easily explore different outdoor gear options. The website's responsive design ensures that it functions smoothly across various devices, enabling customers to shop conveniently on desktops, laptops, and mobile devices. The overall usability of the website enhances the shopping experience for customers.

Returns and Exchanges offers a hassle-free returns and exchanges policy, providing customers with peace of mind when making purchases. In the event of receiving defective or unsatisfactory items, customers can request returns or exchanges within a specified time frame. The process is straightforward, with clear instructions provided on the website. It's worth noting that customers are responsible for any return shipping costs, unless the return is due to an error on the part of

Promotions and Discounts

While focuses more on offering competitive everyday prices rather than frequent promotions and discounts, occasional seasonal sales or clearance events do occur. These promotions provide customers with opportunities to enjoy further savings on their outdoor gear purchases. Additionally, subscribing to the newsletter ensures that customers receive updates on any upcoming sales or exclusive discounts.

Reputation has established a solid reputation in the outdoor gear industry. Customers commend the company for its commitment to providing top-quality products and excellent service. The positive reputation is further enhanced by numerous favorable customer reviews and testimonials. Moreover, has cultivated strong relationships with manufacturers and suppliers, bolstering its credibility within the industry.

Payment Options offers secure and convenient payment options to accommodate customer preferences. Customers can make purchases using major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, the website supports PayPal as a trusted and widely used online payment platform, ensuring a seamless and secure transaction process for customers.

Loyalty Programs

Currently, does not offer a formal loyalty program. However, loyal customers can benefit from subscribing to the newsletter, as it provides exclusive updates on promotions and discounts, enabling them to make the most of their purchases. may consider introducing a loyalty program in the future to further reward and incentivize repeat customers.

Customer Reviews values customer feedback and actively encourages customers to share their experiences through reviews. The website features a dedicated section where customers can leave detailed reviews of the products they have purchased. These reviews not only assist potential buyers in making informed decisions but also serve as testimonials to the quality and reliability of's offerings.

Community Involvement recognizes the importance of giving back to the outdoor community. The company actively supports various environmental and outdoor conservation initiatives. Additionally, sponsors and participates in local events and competitions, promoting outdoor sports and encouraging a sense of community among outdoor enthusiasts. This dedication to community involvement demonstrates's commitment to fostering a positive outdoor culture.

Shipping offers shipping services to customers worldwide. The shipping costs and delivery times may vary depending on the destination and the size of the order. While the company strives to deliver orders promptly, customers should account for potential delays due to customs procedures or unforeseen circumstances. provides customers with tracking information to monitor the progress of their shipments, ensuring transparency and peace of mind throughout the delivery process.


While offers competitive pricing, it's important to note that additional costs, such as shipping fees and taxes, may apply to customers' orders. These costs are typically calculated during the checkout process and may vary depending on the customer's location and the nature of the purchased items. aims to provide customers with transparent and accurate cost breakdowns to avoid any surprises during the purchasing process.

In conclusion, excels in providing outdoor enthusiasts with a diverse selection of high-quality gear and equipment. With their user-friendly website, responsive customer service, and commitment to customer satisfaction, establishes itself as a reputable and trustworthy online retailer. While some areas, such as shipping costs and limited niche product availability, could benefit from further improvement, the overall experience and value for money make a great choice for all outdoor adventurers.