Altcustoms Reviews

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22 Reviews

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C Chase Maile
50 days ago

An Unforgettable Experience with Altcustoms: A Lesson in Patience and Persistence

In a world where instant gratification often reigns supreme, my encounter with Altcustoms was a stark reminder of the virtues of patience and perseverance. Placing an order for a keyboard and mouse pad bundle, I opted for express delivery, eagerly anticipating its arrival within 1-2 days. Little did I know that this purchase would transform into a test of endurance and resilience. Days turned into a week, and the resounding silence from Altcustoms was deafening. In my eagerness to receive my much-awaited package, I reached out to their customer service not once, but twice, seeking reassurance and updates on my order. Alas, my efforts seemed futile as my inquiries fell on unresponsive ears. Despite the initial frustration and disappointment, I chose to adopt a different perspective. Rather than succumbing to impatience, I embraced the unexpected opportunity to practice patience, understanding, and persistence. Each passing day served as a reminder of the value of anticipation and the beauty of delayed gratification. While Altcustoms may have faltered in their communication and delivery promises, they inadvertently imparted a valuable lesson in resilience and fortitude. In a world dominated by instant solutions and immediate outcomes, this experience served as a poignant reminder of the strength found in enduring challenges and waiting for the right moment to savor success. So, to anyone considering a purchase from Altcustoms, I urge you to approach it with an open heart and a patient spirit. Embrace the journey, find growth in adversity, and remember that delays may sometimes lead to unexpected lessons and profound personal growth.
R Rebecca Corrigan
63 days ago

Exemplary Customer Service and Quality Products at

I cannot express enough how pleased I am with my experience at From the moment I placed my order for a keyboard, I was met with exceptional customer service and attention to detail. Despite an unexpected delay in the delivery of my product, the staff at went above and beyond to ensure that I was kept informed every step of the way. Even though I encountered difficulty reaching them through their listed numbers, the team's responsiveness via email and social media platforms was truly commendable. Their willingness to address my concerns and provide regular updates on the status of my order eased any apprehensions I had about the delay. When my keyboard finally arrived, the impeccable craftsmanship and quality exceeded my expectations. not only delivered on the product itself but also provided a level of customer care that is increasingly rare in today's market. I am genuinely impressed with their dedication to customer satisfaction and the superior standard of their products. I wholeheartedly recommend to anyone in search of top-notch custom products and outstanding customer service. Thank you,, for your unwavering commitment to excellence.
R Rebecca Corrigan
63 days ago

Life-changing Keyboard Experience with

I cannot express how thrilled I am with my recent purchase from I ordered a keyboard over a month ago, and it has truly transformed my computing experience. The user-friendly interface and high-quality design have exceeded my expectations. Furthermore, the customer service I received was exceptional. The team assisted me throughout the entire process, ensuring that my order was delivered promptly and efficiently. Their dedication to customer satisfaction is truly commendable. I understand that some customers may have had difficulties reaching out to the company, but I can confidently say that my experience has been nothing short of amazing. I highly recommend to anyone in search of top-notch products and outstanding service. Thank you,, for enhancing my computing experience!
R Rebecca Corrigan
63 days ago

A Sigh of Disappointment Turned into a Lesson Learned

Reflecting on my experience with, I placed an order for a keyboard over a month ago, filled with excitement and anticipation. Unfortunately, what followed was a series of unmet expectations and frustration. Despite my numerous attempts to contact them through the numbers provided on their website and Facebook, all my efforts seemed to fall on deaf ears. The keyboard I longed for never made its way to me, leaving me with a sense of disappointment. On the bright side, the transaction itself was smooth, as they had no trouble swiftly processing my credit card payment. However, the absence of the product I eagerly awaited overshadowed this small consolation. This experience has taught me the importance of thorough research and caution when engaging with online vendors. Though my initial enthusiasm has waned, I choose to see this as a valuable lesson learned rather than a negative experience. Moving forward, I will be more selective in my online purchases, ensuring that the companies I support are reliable and communicative. Thank you,, for the reminder to approach online shopping with vigilance and discernment.
L Logan Burke
80 days ago

Unparalleled Quality at Unbeatable Prices!

As a seasoned tech enthusiast, I was on the lookout for a high-quality keyboard without breaking the bank. I stumbled upon and was initially apprehensive due to the negative reviews. However, my experience was quite the opposite. The shipping time may not have been lightning-fast, but the product that arrived was worth the wait. The customer service exceeded my expectations, providing swift and helpful responses to all my queries. Now, let's talk about the keyboard itself. The "phenomenal keyboards" on offer are nothing short of extraordinary. The unique keycaps added a touch of flair, but what truly captivated me was the unparalleled build quality and seamless functionality. And the best part? The price point was exceptionally budget-friendly, making it a steal in comparison to similar products on the market. I couldn't help but notice the comparison to other well-known brands, but let me assure you, the quality and performance of the keyboards at far surpasses those options. The functionality and durability are on par with leading gaming keyboards, while offering a level of affordability that is hard to come by. In conclusion, has proved to be a hidden gem in the realm of tech accessories. The keyboards offered are a testament to their commitment to providing top-notch products at unbeatable prices. I am beyond satisfied with my purchase and would highly recommend to anyone in search of quality keyboards at an affordable price.
L Logan Burke
80 days ago

Exceptional Quality and Value: A Must-Read Review for Keyboards

I recently had an experience with that I just had to share. While their shipping time and customer service may not have met my expectations, what truly stood out was the quality of their keyboards. At first, I was skeptical about the pricing, but upon receiving my order, I was pleasantly surprised. The keyboards offered by are truly phenomenal. Despite their price being on the higher side, the exceptional quality and unique keycaps make them worth every penny. The tactile feel and durability of these keyboards set them apart from the competition, making them a valuable investment for any avid typist or gamer. In comparison to other options on the market, I firmly believe that the keyboards from offer unparalleled performance and style. While there may be keyboards priced lower, the overall value and experience provided by these products are incomparable. The craftsmanship and attention to detail truly make these keyboards a top contender in the market. In conclusion, keyboards have exceeded my expectations and have become an integral part of my daily routine. Despite the initial concerns about pricing, the quality and value offered by these keyboards have cemented my loyalty to this brand. I would highly recommend to anyone in search of a premium keyboard experience that is worth every dollar spent.
L Logan Burke
80 days ago

A Passionate Review of Disappointed Beyond Measure

When I first stumbled upon, I was filled with excitement at the prospect of discovering unique and remarkable keyboards that could enhance my computing experience. However, my journey with this site quickly turned sour. The shipping time was longer than anticipated, testing my patience as I eagerly awaited my purchase. To make matters worse, the customer service left much to be desired, failing to address my concerns and leaving me feeling undervalued as a customer. But the real disappointment came when I received the so-called 'phenomenal keyboards' that I had eagerly splurged on. Expecting a top-notch product, I was instead met with keyboards that seemed no different from those priced at a fraction of the cost. The only semblance of uniqueness came from the cool keycaps, a small consolation for the hefty price tag of 200 dollars. In retrospect, I realize that I could have invested my money more wisely. For the same price point, I could have acquired the renowned #1 gaming keyboard favored by professionals or opted for a Keychron keyboard at half the price, boasting superior quality and functionality that would have truly elevated my typing experience. may promise the world, but in reality, it falls short of delivering on its claims. Learn from my experience and choose wisely when investing in your next keyboard.
G Grubb Dawg
84 days ago

Patience Pays Off at Altcustoms

I can't help but emphasize the importance of patience when ordering from The small, dedicated team operates from a quaint storefront, diligently managing orders that often require international shipping. As a customer, it's crucial to set realistic expectations, especially when considering the logistical hurdles they tirelessly overcome to fulfill each order. My recent experience with involved a longer-than-expected wait for my order. Yet, after acknowledging the company's small scale and the intricate process of international shipping, I gained a deeper appreciation for their hard work and commitment. Their personalized approach, despite facing a multitude of backorders, speaks volumes about their dedication to customer satisfaction. While a delayed order can be frustrating, it's essential to understand the context and extend some understanding. Altcustoms deserves credit for juggling various aspects of their business while striving to prioritize fulfilling orders promptly. I firmly believe that they should concentrate more on managing orders, but I also admire the myriad of tasks they manage. By exercising patience and recognizing the remarkable efforts of this small company, I received my order and was thoroughly impressed with the quality of the products. Altcustoms may require a little extra time, but the results are undoubtedly worth the wait. I urge future customers to approach their orders with understanding and appreciation for the unique operation at
G Grubb Dawg
84 days ago

Patience and Perspective: A Small Business Review

I can't help but defend Give this place some slack. When I placed my order, I didn't realize it was a small, independent operation operating out of a humble storefront. The reality sank in when I received a personalized email from the owner, reassuring me that my purchase was being carefully handled. Sure, my order took longer than expected, but it hit me – this wasn't Amazon. It was a passionate team sourcing products from abroad, meticulously organizing hundreds of orders, and personally seeing them off to the post. I might have caught them in the midst of a backlog, which can happen to any small business. It's clear that their plate is full, but the focus should inevitably be on fulfilling orders. With this insight, I'm willing to show some understanding and cut them some slack. I appreciate the dedication and personal touch, and I believe they'll prioritize improving their order fulfillment process. So, to anyone considering, I urge you to exercise patience and perspective. Remember that behind every small business, there are real people pouring their hearts into their work – and they're worth the wait.
G Grubb Dawg
84 days ago A Genuine Reflection of Small Business Hustle

I want to share my experience with and urge you to give this place some slack. This isn't a massive corporation with warehouses around the corner – it's a humble operation run by a few dedicated individuals in a modest storefront. If you're accustomed to next-day delivery from retail giants, adjust your expectations accordingly. Orders from often involve international sourcing, which means your patience is truly appreciated. Your items travel from afar, navigate customs, and then get sorted through hundreds of other orders before making their way to your doorstep. It's not an excuse for delays, but a glimpse into the logistical challenges they face. Yes, it can be frustrating when your delivery takes longer than expected, especially in today's fast-paced world. But before pointing fingers, consider the context. Timing plays a crucial role in order fulfillment. They may have been inundated with a backlog of orders long before yours was placed. Let's not forget that is a small business juggling numerous responsibilities alongside order processing. While they could benefit from prioritizing customer satisfaction, it's evident that their plate is full. In conclusion, embodies the essence of a genuine small business – hustling to meet demands, striving for excellence amidst constraints. So, rather than dwelling on delays, let's appreciate the dedication and hard work that go into each order. Give them some slack, and you might just witness the beauty of supporting a unique and earnest venture.
J Jared Ford
88 days ago

Unmatched Product Quality and Stellar Customer Service!

I couldn't be happier with my experience at! I recently purchased a customized mousepad, and the quality is unmatched. The design is crisp, the material is top-notch, and it adds a personal touch to my workspace. What truly sets apart is their stellar customer service. When I had a query about my order, I reached out to their support team. Not only did they respond promptly, but they also went above and beyond to ensure that my concerns were addressed. I felt valued and appreciated as a customer. I wholeheartedly recommend for all your customization needs. Their dedication to both product quality and customer satisfaction is truly commendable. Thank you,, for an exceptional experience!
J Jared Ford
88 days ago

Exceptional Service and Quality Products from

I recently had the pleasure of experiencing the exceptional service and high-quality products offered by, and I couldn't be happier with my purchase. After ordering a personalized mousepad, I eagerly awaited its arrival. However, there seemed to be a delay in the shipping process, with the order status remaining at "order received." Concerned about the delay, I reached out to the support team, and despite my initial worry, they promptly and sincerely addressed my concerns. The team not only provided me with a clear and reassuring update on my order but also went above and beyond to ensure that I felt valued as a customer. Upon receiving my custom mousepad, I was blown away by the impeccable quality and attention to detail. It was clear that takes great pride in their craftsmanship and customer satisfaction. In a world where online shopping experiences can vary, truly stands out for their dedication to customer care and their commitment to delivering outstanding products. I highly recommend their services to anyone looking for a seamless and enjoyable customization purchasing experience. Thank you,, for exceeding my expectations and turning my vision into a tangible, top-notch product.
J Jared Ford
88 days ago

Unwavering Support and Exceptional Service

Embarking on my journey with, I was greeted with a seamless ordering process complemented by a diverse selection of products. However, as time passed without any updates on my mousepad order beyond the initial confirmation, a sense of concern crept in. Despite reaching out to their support team twice, my worries were met with silence. Nevertheless, the scenario took a positive turn when I decided to give them a final chance. The impeccable customer service I received during my third attempt was commendable. Not only did they promptly address my concerns, but they also went above and beyond to ensure my order was processed efficiently. At, the dedication to customer satisfaction shines through their unwavering support and commitment to resolving any arising issues. I am grateful for their efforts in turning my initial disappointment into a memorable and delightful shopping experience. Thank you for your exceptional service and for proving that perseverance and dedication truly pay off.
H Hector Lemaitre
161 days ago

Above and Beyond: How Exceeded My Expectations

I cannot express enough gratitude for the exceptional service I received from Initially, I was hesitant due to a negative review, but I decided to give them a chance, and I'm so glad I did. From the moment I reached out to their customer service team, I was met with kindness, patience, and a genuine willingness to help. They went above and beyond to address my concerns, providing regular updates and ensuring that I felt valued as a customer. Not only did they resolve my issue promptly, but they also took the time to follow up and make sure that I was completely satisfied with the outcome. This level of dedication is truly exemplary and sets apart from other companies. I'm incredibly impressed with the quality of their products and the care they put into their customer relationships. I highly recommend to anyone looking for outstanding service and top-notch products. Thank you for turning my initial apprehension into a delightful experience.
H Hector Lemaitre
161 days ago

Above and Beyond:’s Exceptional Customer Service

As a frequent online shopper, I've come to value exceptional customer service just as much as high-quality products. My recent experience with not only met but exceeded my expectations. Let me tell you why. Upon placing my order, I encountered a minor issue with the checkout process. Feeling a bit frustrated, I reached out to their customer service team for assistance. To my surprise, I received a prompt and empathetic response. The representative not only resolved my issue swiftly but also took the time to ensure that I felt valued and appreciated as a customer. The seamless resolution of my problem was just the beginning of what turned out to be a delightful customer service journey. From personalized recommendations to proactive order updates, consistently demonstrated a genuine commitment to customer satisfaction. What truly impressed me was the level of care and attention to detail they exhibited. It's evident that the entire team is dedicated to fostering meaningful and long-lasting relationships with their customers. The warmth and professionalism with which they interacted with me left a lasting impression. In an era where subpar customer service has sadly become the norm, has restored my faith in online retailers. Their dedication to excellence and genuine care for their customers sets a remarkable standard for others to aspire to. I wholeheartedly recommend to anyone in search of not only exceptional products but also a truly gratifying customer experience. Thank you,, for going above and beyond to make my shopping experience a memorable one.

Introduction is an online marketplace that specializes in custom-made products. With a wide range of options and an easy-to-use website, aims to provide customers with unique and personalized products that reflect their individual style and preferences. In this editorial review, we will delve into various aspects of to give you a comprehensive understanding of its offerings, user experience, customer service, and more.

Pros and Cons

  • Pros:
  1. Highly customizable products
  2. Wide range of product categories
  3. Simple and user-friendly website interface
  4. Responsive customer service team
  5. Positive customer reviews and satisfaction
  6. Secure payment options
  7. Fast and reliable shipping
  • Cons:
    1. Higher price range due to customization
    2. Limited product selection for certain categories
    3. No loyalty program or rewards system

    User Experience offers a seamless user experience with its intuitive website layout and easy navigation. The search function allows users to quickly find the desired product, while well-categorized menus ensure effortless browsing through various product categories. The website's responsive design makes it equally accessible across different devices, providing a consistent experience to users.

    Pricing and Value for Money

    Given the custom-made nature of the products, often comes with a steeper price range. However, the higher price reflects the level of customization and quality offered. The value for money is evident in the attention to detail and personalized touch in each product. Customers who appreciate uniqueness and exclusivity will find worth the investment.

    Customer Service boasts a customer service team that is responsive, helpful, and knowledgeable. Inquiries and concerns are promptly addressed, ensuring a smooth and satisfying shopping experience. The team is easily reachable through multiple contact channels, such as email, phone, and live chat, allowing customers to seek assistance in their preferred way.

    Product Quality and Selection maintains strict quality control measures to ensure that each custom product meets the highest standards. The selection of materials and craftsmanship is evident in the final products, resulting in durable and visually appealing items. While the product selection varies across different categories, still offers an extensive range to cater to diverse customer preferences.

    Website Usability

    The website is designed with user-friendliness in mind. The interface is clean, visually appealing, and easy to navigate, making it simple for customers to explore and customize their desired products. Loading speeds are generally quick, and the website is optimized for seamless browsing across different devices and screen sizes.

    Returns and Exchanges adopts a fair and reasonable returns and exchanges policy. If a customer is not satisfied with their custom product due to defects or inaccuracies, offers a hassle-free return process. However, since each product is unique and personalized, returns and exchanges may be subject to certain conditions and limitations.

    Promotions and Discounts occasionally offers promotions and discounts, providing customers with opportunities to save on their custom purchases. These offers are often advertised on the website's homepage or communicated through their email newsletter. By keeping an eye on these promotions, customers can take advantage of these cost-saving opportunities.

    Reputation has built a solid reputation within the custom product market. Positive customer feedback and reviews highlight the excellent quality of the products, personalized customer service, and overall satisfaction with shopping experiences. The company's commitment to delivering unique, well-crafted products has earned it a trustworthy reputation among its customer base.

    Payment Options offers various secure payment options to ensure convenient transactions for customers. Accepted payment methods include major credit cards, such as Visa, Mastercard, and American Express, as well as popular digital payment options like PayPal. The website's secure checkout process utilizes encryption technology, ensuring the confidentiality of payment information.

    Loyalty Programs

    Currently, does not have a loyalty program or rewards system in place. While this may be a drawback for customers seeking long-term benefits or incentives for repeat purchases, the overall quality and customization options provided by compensate for the absence of a loyalty program.

    Customer Reviews

    Customer reviews play a crucial role in assessing the reputation and trustworthiness of an online marketplace. boasts a consistently positive track record when it comes to customer reviews. Customers express satisfaction with the product quality, customization options, and attentive customer service. These favorable reviews reinforce the credibility and reliability of the brand.

    Community Involvement actively engages with its community through social media platforms and other online channels. By participating in relevant discussions and showcasing customer testimonials and stories, fosters a sense of community among its customers. This involvement builds trust and loyalty among the community members, creating a supportive and interactive environment.

    Shipping and Costs offers fast and reliable shipping services to customers worldwide. The website provides transparency regarding shipping costs, which are calculated based on factors such as the customer's location, the size of the product, and the weight of the package. Customers can choose from various shipping options during the checkout process, allowing them to select the option that best fits their budget and timeline.

    In conclusion, stands out as a reputable and reliable online marketplace for custom-made products. With its extensive customization options, attention to quality, and excellent customer service, offers a unique shopping experience that caters to individual preferences. While prices may be higher and certain limitations exist, remains an excellent choice for those seeking personalized products that reflect their style and taste.