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0% users rated Average
9% users rated Very Good
63% users rated Excellent
C
cliente
Outstanding Customer Service and Quality Products!
I cannot express enough my gratitude for the exceptional service I received from alternate.fr. Despite a slight delay in my order, which the team promptly informed me about, the end result exceeded my expectations. The packaging, though initially a concern, did not affect the pristine condition of the electronic articles inside. To my relief, everything was in perfect working order. What truly stood out to me was the dedication of the customer service team. Their proactive communication and genuine concern for my satisfaction truly sets them apart. The quality of the products is outstanding, and the minor delay was well worth the wait. I highly recommend alternate.fr to anyone in search of top-notch service and superior products. This experience has made me a loyal customer, and I look forward to future purchases with complete confidence. Thank you, alternate.fr, for your excellence in every aspect of my order. C
cliente
Overcoming Setbacks with Alternate.fr: A Candid Review
When I ordered from alternate.fr, I encountered a delay of 15 days, which was quite disappointing considering the website's promise of a two-day delivery. Additionally, the packaging for the electronic articles was subpar, lacking proper protection. However, despite these setbacks, I was relieved to find that everything was in working order upon arrival. While my experience was less than ideal, I appreciate the functionality of the products I received. I hope alternate.fr takes this feedback constructively to improve their delivery and packaging processes for future customers. Despite my challenges, I hold onto the hope that this will lead to a better experience for others. Overall, my interaction with alternate.fr was mixed, highlighting areas for improvement. I believe in their potential to address these issues, and I look forward to seeing positive changes in the future. C
cliente
Eagerly Anticipated Order Brings Disappointment: A Cautionary Tale
From my experience with alternate.fr, my anticipation turned into frustration as my order, promised within two days, arrived a staggering 15 days late. The excitement of receiving electronic items was overshadowed by the abysmal packaging, lacking proper protection. However, despite these setbacks, the products miraculously functioned as expected. This ordeal has taught me to be cautious, and I would advise others to approach this webshop with apprehension. R
Roland Laine
Delighted with the Service and Packaging Quality!
I just had to share my experience with alternate.fr because I am absolutely thrilled with their service and packaging! Unlike my previous order where the original packaging was missing and there was no anti-static protection, this time around, my order arrived impeccably wrapped and fully protected. The attention to detail and care taken with the packaging truly exceeded my expectations. It's clear that alternate.fr values their customers and goes above and beyond to ensure a positive experience. I couldn't be happier with my purchase and the outstanding service provided. Thank you, alternate.fr! R
Roland Laine
Exceptional Product, But Missing Original Packaging
I recently made a purchase from alternate.fr and was pleased with the product itself. However, I was disappointed to find that the original packaging was missing. While the item was well-packed, I found it lacked anti-static protection. Overall, the product met my expectations, but I hope that the packaging and protective measures are improved for future orders. R
Roland Laine
Exceptional Service with a Touch of Care – A Customer’s Journey
Diving into my experience with alternate.fr, I was initially taken aback when my second disk arrived sans its original packaging. However, what could have been a disappointing moment turned into a testament of their exceptional service and attention to detail. Despite the missing original packaging, the disk was still well-protected, showcasing their commitment to secure deliveries. The absence of anti-static protection did raise a concern, yet the team at alternate.fr swiftly addressed this, ensuring that future shipments would include this vital safeguard. Their responsiveness and dedication to customer satisfaction shone through, transforming a minor hiccup into a display of outstanding service. My faith in alternate.fr remains unwavering, as they not only fulfill orders but also go the extra mile to ensure a positive and secure shopping experience for their customers. P
Pierre
Amazing Experience with M-disc BD-R 25 Go from Alternate.fr
I had an incredible experience purchasing the M-disc BD-R 25 Go from Alternate.fr. The seller was exceptional in every aspect. The delivery was prompt, and the product was exactly as described. The packaging was so well done that it truly showcased the seller's dedication to customer satisfaction. I couldn't be happier with my purchase. Thank you, Alternate.fr, for providing such an outstanding service. P
Pierre
Alternate.fr Delivers Excellence: My Experience with M-disc BD-R 25 Go
Let me share my wonderful experience with alternate.fr, where quality meets exceptional service. I recently purchased the M-disc BD-R 25 Go and was amazed by the seamless process from start to finish. Not only did alternate.fr deliver promptly, but the product arrived in pristine condition, exceeding my expectations. The careful packaging ensured that my order was intact, showcasing their attention to detail and commitment to customer satisfaction. I am truly impressed by the professionalism and efficiency of alternate.fr. From the user-friendly website to the timely delivery, every step was flawless. I highly recommend alternate.fr for their top-notch service and premium products. Thank you, alternate.fr, for a stellar shopping experience. I will definitely be a returning customer for all my future needs. J
Jackie Keefe
Impressive Service and Timely Delivery: A Terrific Experience with Alternate.fr
I recently had the pleasure of using Alternate.fr for a purchase, and I must say, it was an outstanding experience. From the moment I confirmed my order, I was kept updated every step of the way. The team at Alternate.fr promptly sent me confirmation emails for my order, its processing, and dispatch. This level of transparency and communication instantly put me at ease. Not only did they excel in communication, but they also delivered on their promise. My Dyson V12 arrived within the stipulated timescale, and the delivery was handled by a reliable courier, adding an extra layer of trust to the entire process. I am genuinely impressed with the service I received from Alternate.fr and would not hesitate to recommend them to anyone seeking a seamless and reliable shopping experience. Kudos to the team for their exceptional service, and I will definitely be returning for future purchases. J
Jackie Keefe
A superb service
My overview for alternate.fr A superb service. They emailed me to verify my order, then to verify that my order was being processed, after which to inform me that it had been dispatched. My Dyson V12 arrived throughout the given timescale, delivered by a dependable courier. I'd use Alternate once more. J
Jackie Keefe
Exceeding Expectations Every Step of the Way!
Let me start by saying that Alternate.fr truly blew me away with their exceptional service. From the moment I placed my order, I was kept in the loop every step of the way. The communication was top-notch, with confirmation emails for my order, updates on the processing status, and even a notification once my Dyson V12 was dispatched. The cherry on top was when the product arrived right on time, thanks to a reliable courier service they partnered with. The seamless delivery process only added to my overall satisfaction with Alternate.fr. I can confidently say that I'll be a returning customer without a second thought. Alternate's dedication to keeping me informed and ensuring a smooth delivery has set a new standard for online shopping experiences. Thank you for exceeding my expectations! L
Laurent J
Clear/Fast: The Perfect Shopping Experience at Alternate.fr
I recently had the pleasure of experiencing the epitome of online shopping at Alternate.fr. From the moment I placed my order, I was blown away by the seamless and transparent process. The clarity in communication regarding my purchase and shipment was truly commendable. What's more, the fast shipping and delivery left me gleaming with satisfaction. It was an absolute delight to receive my order promptly, and in pristine condition. Alternate.fr has set the bar high with their efficient and rapid delivery service. I cannot help but express my gratitude for such a phenomenal shopping experience. It's rare to find a platform that not only meets but exceeds expectations. I am beyond pleased and will definitely be returning for future purchases. Thank you, Alternate.fr, for your exceptional service - I am one very happy customer! L
Laurent J
Incredibly Prompt and Crystal Clear Service
I can't help but express my sheer delight with the outstanding experience I had shopping on alternate.fr. From the moment I hit "order" to the swift shipping and punctual delivery, every step was seamlessly executed with precision and speed. The transparency and efficiency of the entire process left me thoroughly impressed. My package arrived in record time, reflecting the brand's commitment to providing nothing less than exceptional service. I'm beyond thrilled with my purchase and the overall shopping experience – a true testament to the impeccable service offered by alternate.fr. Thank you for making shopping online such a breeze! L
Laurent J
Exemplary Service Beyond Expectations
My experience with alternate.fr has been nothing short of exceptional. Not only did they provide clear and fast shipping, but their delivery speed exceeded my expectations. I was pleasantly surprised by how quickly my order arrived at my doorstep. This prompt service not only made me happy but also reaffirmed my trust in this company. I appreciate their dedication to ensuring a smooth and efficient shopping experience for their customers. I highly recommend alternate.fr to anyone looking for reliable service and speedy delivery. Thank you for going above and beyond to satisfy your customers. I am truly impressed and grateful for such outstanding service. C
Clément Désiles
Building My Dream PC with Alternate.fr
I have to express my heartfelt gratitude to Alternate.fr for making my PC-building journey an absolute delight. I recently ordered all the parts for my new PC from their website, and I couldn't be happier with the experience. When one of the components needed to be changed, the team at Alternate.fr handled the situation with utmost professionalism. Despite the slight delay of 10-14 days, every step of the process ran smoothly, and their communication was impeccable. What truly sets Alternate.fr apart is not just their competitive prices, but also their commitment to exceptional service. The shipping time exceeded my expectations, and the packaging was so secure that all my components arrived in perfect condition. Navigating their website was a breeze, thanks to its clear and efficient layout, which made the entire shopping experience a pleasure. I can confidently say that I will definitely be returning to Alternate.fr for all my future PC needs. Thank you for helping me bring my dream PC to life!
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